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Best Western Palace Inn Hotel

#12 of 39 Hotels in Ferrara
GreenLeadersSilver level
4.0 of 5
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Via Eridano 2, 44122 Ferrara, Italy
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Ranked #12 of 39 Hotels in Ferrara
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 weeks ago
SJRMadrid Madrid, Spain
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294 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madrid, Spain
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a Hotel on the edge of town in a business area. Although this does sound that attractive, but if you are touring it is right next to the motorway. The rooms are spacious and clean. All the staff are very friendly and the breakfast was very good. It has free parking and thus saves you the problems of... More 

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Carlo F, Public Relations Manager at Best Western Palace Inn Hotel, responded to this review
Google Translation

Gentile Ospite, La ringraziamo per aver completato il sondaggio in merito al suo recente soggiorno presso la nostra struttura. La... More 

Lyon
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 13, 2015

A very proper an good hotell with excellent nice staff. I will recommend it. Take the bus to the city to see the town - which is awesome and very interesting. Ferrara has a lot of interesting places. It is an old medieval town.

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Carlo F, Guest Relations Manager at Best Western Palace Inn Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

London, United Kingdom
Top Contributor
161 reviews 161 reviews
108 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed November 2, 2014

Stayed here on business for one night. Rooms are so comfortable and bathroom is lovely and modern. No evening restaurant however next door is a great American restaurant. Breakfast offers a good selection. Value for money and the staff are very helpful - easy check in.

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Miami, Florida
Top Contributor
84 reviews 84 reviews
31 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 27, 2014

On the outskirts of Ferrara. It's more like a business hotel or a good midway stopping point rather than a destination but they really try to do good to their clients. From the outside, the building it's not very attractive and located in an industrial zone but once you are inside things get a lot better. The lobby is simple... More 

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British Columbia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 17, 2014

Ok, first off this is a Best Western Hotel, it is a Best Western Hotel, the quality of the Hotel was as I expected. Definitely not a 4 star, but a 2 or 2.5 because of the lack of amenities. The Breakfast area and Breakfast are nice for a European Continental, almost exactly as one here and two in France... More 

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Schwabisch Hall, Germany
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 17, 2014

Wonderful rooms, quiet, clean, very good beds, big bathroom, good service. Good breakfast, helpful waiters and service. Save parkingplace arround the hotel, close to the city. Next door a good steakhouse, gas station, car cleaning station and super market. Receiption was very quick, friendly and one lady even spoke perfect in German language, other people English language.

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Brooklyn, New York
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 15, 2014

Although it's out of area with not much around but it pays a stay here Trying to leave those small old 3 star hotels all around that area i found this best western somehow refreshing with smell back home (US style). Rooms are a little too small but rest room was a nice size and comfortable. It looks new (didn't... More 

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dundee scotland
Top Contributor
103 reviews 103 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 29, 2014

Support the views of other recent reviewers that the staff are very helpful and helped find a local restaurant for dinner, the Bianconiglia. The room for two people was very clean and reasonably sized and is next to the autostrada with free parking and internet. The only down side is that it is slightly out of the main town.

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Rome, Italy
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 15, 2014 via mobile

The hotel staff was very kind and helpful. The room was very clean. But in my opinion this is not a four star hotel. The family room was tiny. The bed was very hard and the pillows were flat. When we asked for extra pillows, we were told they only had one more. With four people (2 children) we were... More 

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Munich, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 30, 2013

We already stayed in this hotel 8 times, always on our way from Positano to Vienna. It is our preferred stop over hotel. This time I made the booking like always via an internet platform. The price is really convenient. What they did not tell me is, that the management changed. Normally this does not interest a client, but we... More 

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Selene_FE, Front desk at Best Western Palace Inn Hotel, responded to this review

Dear Mrs, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important for us and we will be using the feedback you gave us to implement improvements to offer a better experience for guests in the... More 

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