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BEST WESTERN Palace Inn Hotel

#12 of 38 Hotels in Ferrara
GreenLeadersSilver level
4.0 of 5
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Via Eridano 2, 44122 Ferrara, Italy
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1 room 1 guest
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337 Reviews from our TripAdvisor Community

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Traveler rating
    70
    191
    54
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    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (337)
  • Mar-May only
    (91)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (57)
All months
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

We stayed 12 night in a family room. The room was a good size, super clean and the matrasses were the best we've ever slept on. All staff were extremely friendly and helpful. A little too far from the historical center to walk to but the receptionists give a very good eplanation were to park the car and how to... More 

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Carlo F, Front Office Manager at BEST WESTERN Palace Inn Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Oslo, Norway
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Not many words are needed to describe the good quality of service in this hotel. All that can be said is only one - I recommend it! Large and clean rooms, good breakfast, friendly staff. Good place to stat!

Review collected in partnership with Best Western

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Carlo F, Guest Relations Manager at BEST WESTERN Palace Inn Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Marlton, New Jersey
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 27, 2015

I recently stayed at the Palace Inn (Best Western) for 6 days on a business trip. It is in the business district just outside of the main city of Ferrara. It's very quiet and very comfortable. Their is parking if you have a car. Their is a very good free hot breakfast in the morning. Although their is not a... More 

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Carlo F, Guest Relations Manager at BEST WESTERN Palace Inn Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Madrid, Spain
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 9, 2015

This is a Hotel on the edge of town in a business area. Although this does sound that attractive, but if you are touring it is right next to the motorway. The rooms are spacious and clean. All the staff are very friendly and the breakfast was very good. It has free parking and thus saves you the problems of... More 

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Carlo F, Public Relations Manager at BEST WESTERN Palace Inn Hotel, responded to this review
Google Translation

Gentile Ospite, La ringraziamo per aver completato il sondaggio in merito al suo recente soggiorno presso la nostra struttura. La... More 

Lyon
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 13, 2015

A very proper an good hotell with excellent nice staff. I will recommend it. Take the bus to the city to see the town - which is awesome and very interesting. Ferrara has a lot of interesting places. It is an old medieval town.

Was this review helpful? Yes
Carlo F, Guest Relations Manager at BEST WESTERN Palace Inn Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

London, United Kingdom
Level Contributor
162 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed November 2, 2014

Stayed here on business for one night. Rooms are so comfortable and bathroom is lovely and modern. No evening restaurant however next door is a great American restaurant. Breakfast offers a good selection. Value for money and the staff are very helpful - easy check in.

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Miami, Florida
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed September 27, 2014

On the outskirts of Ferrara. It's more like a business hotel or a good midway stopping point rather than a destination but they really try to do good to their clients. From the outside, the building it's not very attractive and located in an industrial zone but once you are inside things get a lot better. The lobby is simple... More 

Was this review helpful? Yes 1
British Columbia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed September 17, 2014

Ok, first off this is a Best Western Hotel, it is a Best Western Hotel, the quality of the Hotel was as I expected. Definitely not a 4 star, but a 2 or 2.5 because of the lack of amenities. The Breakfast area and Breakfast are nice for a European Continental, almost exactly as one here and two in France... More 

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Schwabisch Hall, Germany
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 17, 2014

Wonderful rooms, quiet, clean, very good beds, big bathroom, good service. Good breakfast, helpful waiters and service. Save parkingplace arround the hotel, close to the city. Next door a good steakhouse, gas station, car cleaning station and super market. Receiption was very quick, friendly and one lady even spoke perfect in German language, other people English language.

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Brooklyn, New York
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 15, 2014

Although it's out of area with not much around but it pays a stay here Trying to leave those small old 3 star hotels all around that area i found this best western somehow refreshing with smell back home (US style). Rooms are a little too small but rest room was a nice size and comfortable. It looks new (didn't... More 

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