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Duchessa Isabella Hotel

Via Palestro 68/70, I-44100 Ferrara, Italy
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Duchessa Isabella Hotel
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Duchessa Isabella Hotel
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88 reviews from our community

Traveler rating
    32
    18
    9
    10
    19
See reviews for
10
31
4
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rome, Italy
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 2, 2014

The Hotel Duchessa Isabella has been a big disappointment. A real shame considering that Ferrara proved to be a lovely city where is easy to spend a nice week end away, if not ruined by the poor service and the bad attitude of the people, as we did face in this hotel; The position of the hotel is fantastic, located... More 

Was this review helpful? Yes 3
Sedona, Arizona
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed May 21, 2014 via mobile

This hotel is WAY past its prime --- shame, given the potential of this great old building and location and character. Service was just outstandingly abysmal --- refused to deliver inroom dinner at 730pm because 'that staff had gone home'; didn't set the air conditioner on entry, then unable to get it running at all, AND did not offer another... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2013

I stayed at this hotel during the Festival of the magazine Internazionale as I was one of the international speakers. It was the worst hotel I have stayed in. The hotel is incredibly dirty, we found finger nails on one of the bed side tables, pubes in the toilet and dead spiders on the floor. The staff is extremely rude,... More 

Was this review helpful? Yes 1
Milan, Italy
Contributor
11 reviews 11 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 4, 2012

I had a really great and romantic time in this cosy and charming historical place! The restaurant is a fantastic small and "home feeling" boutique with high level of service in line with the tradition of hospitality of the city (Ferrara) where it is base. The building is a '800 original patronal building all restored with a Luxury small but... More 

Was this review helpful? Yes 1
Los Angeles, California
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 22, 2011

Great family run feeling, delicious meals, excellent service. BUT they need to invest in modernizing and refurbishing. The room key drove me crazy the heat didn't work i was so hot opened the window but then was eaten alive by mosquitoes. Internet access was free WiFi but complicated to access. They need new shower curtains and wallpaper.

Was this review helpful? Yes 2
Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 23, 2011

This hotel has been resting on its laurels for far too long. It's a member of the Relais and Chateaux chain but really doesn't deserve to be. The price of our room (admittedly a suite) was E299 a night -- including parking and breakfast -- but we felt this was rip-off. Some of the staff are nice and helpful, but... More 

Was this review helpful? Yes 4
London, United Kingdom
Top Contributor
88 reviews 88 reviews
61 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed July 7, 2011

It's pretty hotel living in the past...And to darn expensive for what it is . The rooms are very frou frou with artificial flowers everywhere, high ceilings and lots of tat ...in the rooms and out. The staff have probably been there for ages and are relatively pleasant and the garden is lovely. The food, despite being a Chateau-Hotel, is... More 

Was this review helpful? Yes 1
Zurich, Switzerland
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 6, 2011

This place is the pits! Dirty dirty dirty, Laura Ashley 1980, charming if you like dust and dirt. 130 Eur for bad pasta and salad by 2 and 2 small glasses of wine..hahaha. If you like the adams family you will then find Lurch at the front desk and the Lady of the hotel is Morticia, she cant even help... More 

Was this review helpful? Yes 4
Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 24, 2010

Looked at website and got the WRONG impression....stayed in Ferrara for a medical conference,stayed in many hotels in italy and this one was the worst one.... very dirty very rude staff very over priced.... mold in bathroom, full of bugs, equivalent to a motel 6... a very over priced hostel....spent all night killing bugs in the room, the bed is... More 

Was this review helpful? Yes 4
Marbella
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 21, 2009

I think beds that are 190cm are not allowed in the EU. Never mind the mattress quality. Was unable to sleep. Then I heard that another associate had been there before and had left the hotel the next morning for the same reason. Breakfast buffet: NOT!

Was this review helpful? Yes 3
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