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Cristallo Hotel Spa & Golf

Certificate of Excellence
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Via Rinaldo Menardi 42, 32043 Cortina d'Ampezzo, Italy
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1 room 1 guest
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Cristallo Hotel Spa & Golf
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201 Reviews from our TripAdvisor Community

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Traveler rating
    156
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49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Zurich, Switzerland
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed there just for two nights few weeks ago when we visited there to hike in the Dolomites. Beutiful property,excellent services, super clean beautiful room over looking the Cortina village, freshly prepared large breakfast buffet. We were not so impressed by the first dinner at the hotel but the concierge staffs gave us good tips of local restaurants to... More 

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Greenwich, Connecticut
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great views, lovely rooms, impeccable service, excellent location - really nothing to criticize and everything to compliment. We had a problem with our rental car and the concierge organized the repair. Sweet gym and spa. Wonderful breakfast....would go back anytime! Thank you!

Was this review helpful? Yes 2
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Carol S, Thank you for this great review! It seems like you really enjoyed and appreciated all parts of the hotel and we are very happy about this. Actually the conciergerie is one of our strong point: want to organize a trip? Want to book a table? Need information about what to do? Or simply, want to share an... More 

Tel Aviv, Israel
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just came back from our family summer vacation, the best Hotel was Cristallo. The service is Great, Breakfast is super, the place is unique. When you arrive you immediately notice that you have chosen the BEST. The team is very professional, especially Canio & Giovanni who helped us to choose the best roots, recommended about everything and checked every... More 

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CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear gilkalder, Thank you so much for sharing your great experience with us! Your comment is really wonderful and detailed: Canio and Giovanni want to thank for your kind words, it was their pleasure to deal with such lovely people like you. For what concerns kids, they are very special for us, they are our VIKS (very important kids) and... More 

Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived to the moment we checked out, we experienced nothing but top notch service! Every single staff member is incredibly attentive and friendly. The hotel property (and view) is absolutely stunning. Our room was SO clean, it made us feel like the hotel was brand new! We cannot wait to return again.

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes 1
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Esther L, Thank you so much for sharing such beautiful words with and on us! It a real pleasure to know that we were “impeccable, like no other”: we are proud to tell you that our aim is to give you the best stay ever, both thanks to the coziness of our staff and to the facility itself. The... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Cristallo Hotel 4 days in July. We knew when we made the reservation that the hotel was rated a 5 star hotel, so we were expecting a certain level of quality of room, amenities and service; we were not, however, quite prepared for the very warm and friendly reception we got from everybody... More 

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CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Tue Mark, Thank you so much for sharing your great experience with us, using words full of enthusiasm! On behalf of the whole staff I would like to tell you that we are so pleased to know that your stay was so much appreciated from the very beginning till the end: your kind words touched every single division of... More 

Kuala Lumpur, Malaysia
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 25, 2015

The property is pretty good. If you are wallet tight then probably should look elsewhere. The self contained restaurant serves good portions and quality food. Gym and spa are good too. The town is pretty small is this place is truly an escape from all.

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CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear ItsEzry, Thank you so much for your nice review, we are very happy to read that your stay was up to your expectations! Cortina is actually a magic place, almost out of time and space: it is a small town but full of energy, with a lot of events and activities, for every kind of people. Here at Cristallo,... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015

Stayed for 2 nights at what was the end of the ski season had an overnight night fall of snow that showed off Cortina perfectly the Hotel and staff where faultless from arrival till departure fantastic food in the restaurant and Cortina is a beautful little town to wander around for a couple of hours.

Was this review helpful? Yes
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Tommy C, Thank you so much for your amazing comment! We are pleased to know that you enjoyed both the hotel in all its parts and the city of Cortina. As you wrote, Cortina becomes a such a magic place when snow falls down, and one of the advantages that Cristallo offers is the view: from here you can... More 

Albany, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 10, 2015

From the time we arrived to the last fond farewell, there is nothing anyone could have done to make our weeks stay more personal and perfect. This was a special 60th Birthday present trip for my fiance' and I wanted elegant service, romantic rooms and dining, and an opportunity for both privacy when desired and fun and excitement when anticipated.... More 

Was this review helpful? Yes 2
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Mr. dbwish, It’s a great pleasure for us to read your wonderful review, thank you so much! Romanticism is one of the keys of our success, since we want to make your romantic occasions even more special: the range of services we offer our clients aims to give unforgettable moments, everlasting pictures and beautiful memories, an original way to... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 2, 2015

Beautiful hotel, very nice rooms, beautifully decorated. Amazing view from the windows, which didn't stop to surprise us every morning when we opened the blinds. The bathroom is spacious with a jacuzzi bath. The spa area is great but the pool area feels a little bit dated. Could do with more than one sauna and one steam room because it... More 

Was this review helpful? Yes 3
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear From-London, What else to say other than thank you so much for your great review! You did not miss any part of the hotel since you kindly described any part of it, from the structure itself to the services we offer. We always say this but believe us when we write that everytime we read such good reviews we... More 

Austin, Texas
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed March 24, 2015

Let me say that if you read the post of Nemophilist on Sept 2014 it is spot on. The staff is fantastic. But it really stops there. It may have been one of the Leading Hotels of the World, but not anymore. And I don’t like writing such a review because there is always something positive about every place I... More 

Was this review helpful? Yes 6
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear BigAl_inC, First of all, let me thank you for taking some time to write such a detailed review, as it is so important to us to get your comments in order for us to improve every day. Fortunately we had the chance to talk about your stay in private, as we usually do when our guests feel like their... More 

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