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Cristallo Hotel Spa & Golf

Certificate of Excellence
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Via Rinaldo Menardi 42, 32043 Cortina d'Ampezzo, Italy
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Cristallo Hotel Spa & Golf
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185 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
  • All months
    (185)
  • Mar-May only
    (49)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (64)
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Kuala Lumpur, Malaysia
Top Contributor
52 reviews 52 reviews
40 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The property is pretty good. If you are wallet tight then probably should look elsewhere. The self contained restaurant serves good portions and quality food. Gym and spa are good too. The town is pretty small is this place is truly an escape from all.

Was this review helpful? Yes
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear ItsEzry, Thank you so much for your nice review, we are very happy to read that your stay was up to your expectations! Cortina is actually a magic place, almost out of time and space: it is a small town but full of energy, with a lot of events and activities, for every kind of people. Here at Cristallo,... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights at what was the end of the ski season had an overnight night fall of snow that showed off Cortina perfectly the Hotel and staff where faultless from arrival till departure fantastic food in the restaurant and Cortina is a beautful little town to wander around for a couple of hours.

Was this review helpful? Yes
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Tommy C, Thank you so much for your amazing comment! We are pleased to know that you enjoyed both the hotel in all its parts and the city of Cortina. As you wrote, Cortina becomes a such a magic place when snow falls down, and one of the advantages that Cristallo offers is the view: from here you can... More 

Albany, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 10, 2015

From the time we arrived to the last fond farewell, there is nothing anyone could have done to make our weeks stay more personal and perfect. This was a special 60th Birthday present trip for my fiance' and I wanted elegant service, romantic rooms and dining, and an opportunity for both privacy when desired and fun and excitement when anticipated.... More 

Was this review helpful? Yes 2
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Mr. dbwish, It’s a great pleasure for us to read your wonderful review, thank you so much! Romanticism is one of the keys of our success, since we want to make your romantic occasions even more special: the range of services we offer our clients aims to give unforgettable moments, everlasting pictures and beautiful memories, an original way to... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 2, 2015

Beautiful hotel, very nice rooms, beautifully decorated. Amazing view from the windows, which didn't stop to surprise us every morning when we opened the blinds. The bathroom is spacious with a jacuzzi bath. The spa area is great but the pool area feels a little bit dated. Could do with more than one sauna and one steam room because it... More 

Was this review helpful? Yes 2
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear From-London, What else to say other than thank you so much for your great review! You did not miss any part of the hotel since you kindly described any part of it, from the structure itself to the services we offer. We always say this but believe us when we write that everytime we read such good reviews we... More 

Austin, Texas
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 24, 2015

Let me say that if you read the post of Nemophilist on Sept 2014 it is spot on. The staff is fantastic. But it really stops there. It may have been one of the Leading Hotels of the World, but not anymore. And I don’t like writing such a review because there is always something positive about every place I... More 

Was this review helpful? Yes 5
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear BigAl_inC, First of all, let me thank you for taking some time to write such a detailed review, as it is so important to us to get your comments in order for us to improve every day. Fortunately we had the chance to talk about your stay in private, as we usually do when our guests feel like their... More 

Top Contributor
55 reviews 55 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 18, 2015 via mobile

Comfortable large room with adequate bathroom. The Jacuzzi bath is nice but shower in the bath is uncomfortable. Room was cleaned with fresh linen and towels twice a day. Restaurants were fine. We preferred the Veranda. Food good. Service very friendly and helpful. English no problem. The wine Sommelier, Alessandro , was very good, and so was Alessandro and Vincenzo,... More 

Was this review helpful? Yes
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Imalivest, Reading from your kind comment, I would say that you had the chance to experience many of the services that we offer our guests in order to give you the best stay ever. Thank you very much for your detailed review because it proves that not only did you enjoy the charme and cleanliness of the rooms, but... More 

1 review
5 of 5 stars Reviewed March 18, 2015

An incredible stay with an outstanding service level. Very nice suites. Excellent food. All the personnel always willing to make your stay unforgettable. It is by far the best ski holiday we ever had. The ski instructors offered by the hotel are also incredible.

Was this review helpful? Yes
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Eneko d, It is such an honor for us to read this wonderful review, thank you very much! Our aim is always to make you feel at home, as comfortable as possible, and you mentioned a very dear topic to us: we want to give you an unforgettable experience, a stay to remember and a reason to come back.... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

The Hotel Cristallo was the perfect place to stay in Cortina for our ski holiday. It has excellent views, three fantastic restaurants, great spa and gym facilities, and a staff that makes it their business to take care of you in every way. I cannot imagine staying in another hotel in Cortina. We booked on a package that included dinner,... More 

Was this review helpful? Yes 2
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Joseph W, We are all so happy to read your wonderful reviews! Thank you so much for being so nice in your description: it is our pleasure to welcome our guests and to make them feel as comfortable as possible all stay long in every way, but it is even more pleasant to read such nice words, knowing that... More 

Royal Tunbridge Wells, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 21, 2015

We have just returned from a seven night stay at the Cristallo. Our family consists of two adults and three children aged 13, 10 and 8 and we all agreed that the holiday was our best skiing trip ever. The transfer is relatively short; just an hour and a half from Venice airport. The concierge dealt with all our requests... More 

Was this review helpful? Yes 2
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear EdieFox79, Thank you so much for your great comment! As you could check it yourself, we always try to give our best in order to give you an unforgettable stay. All families are very welcome at Cristallo and we elaborated many different solutions for you to take the best out of the holiday: not only the chance to spend... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Everything was perfect! It was the best hotel I have ever been in my whole life (and I stayed in a lot of 5 stars hotels). The guest relation desk is amazing, the concierge gives you all the information and the housekeeping is outstanding. Its is 10/10 hotel

Was this review helpful? Yes 1
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Rubens S, Thank you very much for your positive comment! We are really happy to know that you enjoyed your stay here at Cristallo that much. Our staff always strives towards perfection since we want your holiday here to be the best ever: from the housekeeping to the concierge, our aim is to be at your disposal for any... More 

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