We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cristallo Hotel Spa & Golf

Certificate of Excellence
Hotel website
Via Rinaldo Menardi 42, 32043 Cortina d'Ampezzo, Italy
Announcement
Click for details
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Cristallo Hotel Spa & Golf
Professional photos View all
Browse nearby
Cristallo Hotel Spa & Golf
Write a Review

176 reviews from our community

Traveler rating
    134
    24
    9
    6
    3
See reviews for
43
81
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (176)
  • Mar-May only
    (45)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (64)
All months
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel, very nice rooms, beautifully decorated. Amazing view from the windows, which didn't stop to surprise us every morning when we opened the blinds. The bathroom is spacious with a jacuzzi bath. The spa area is great but the pool area feels a little bit dated. Could do with more than one sauna and one steam room because it... More 

Was this review helpful? Yes 1
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear From-London, What else to say other than thank you so much for your great review! You did not miss any part of the hotel since you kindly described any part of it, from the structure itself to the services we offer. We always say this but believe us when we write that everytime we read such good reviews we... More 

Austin, Texas
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let me say that if you read the post of Nemophilist on Sept 2014 it is spot on. The staff is fantastic. But it really stops there. It may have been one of the Leading Hotels of the World, but not anymore. And I don’t like writing such a review because there is always something positive about every place I... More 

Was this review helpful? Yes 3
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear BigAl_inC, First of all, let me thank you for taking some time to write such a detailed review, as it is so important to us to get your comments in order for us to improve every day. Fortunately we had the chance to talk about your stay in private, as we usually do when our guests feel like their... More 

Top Contributor
55 reviews 55 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Comfortable large room with adequate bathroom. The Jacuzzi bath is nice but shower in the bath is uncomfortable. Room was cleaned with fresh linen and towels twice a day. Restaurants were fine. We preferred the Veranda. Food good. Service very friendly and helpful. English no problem. The wine Sommelier, Alessandro , was very good, and so was Alessandro and Vincenzo,... More 

Was this review helpful? Yes
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Imalivest, Reading from your kind comment, I would say that you had the chance to experience many of the services that we offer our guests in order to give you the best stay ever. Thank you very much for your detailed review because it proves that not only did you enjoy the charme and cleanliness of the rooms, but... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

An incredible stay with an outstanding service level. Very nice suites. Excellent food. All the personnel always willing to make your stay unforgettable. It is by far the best ski holiday we ever had. The ski instructors offered by the hotel are also incredible.

Was this review helpful? Yes
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Eneko d, It is such an honor for us to read this wonderful review, thank you very much! Our aim is always to make you feel at home, as comfortable as possible, and you mentioned a very dear topic to us: we want to give you an unforgettable experience, a stay to remember and a reason to come back.... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

The Hotel Cristallo was the perfect place to stay in Cortina for our ski holiday. It has excellent views, three fantastic restaurants, great spa and gym facilities, and a staff that makes it their business to take care of you in every way. I cannot imagine staying in another hotel in Cortina. We booked on a package that included dinner,... More 

Was this review helpful? Yes 1
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Joseph W, We are all so happy to read your wonderful reviews! Thank you so much for being so nice in your description: it is our pleasure to welcome our guests and to make them feel as comfortable as possible all stay long in every way, but it is even more pleasant to read such nice words, knowing that... More 

Royal Tunbridge Wells, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 21, 2015

We have just returned from a seven night stay at the Cristallo. Our family consists of two adults and three children aged 13, 10 and 8 and we all agreed that the holiday was our best skiing trip ever. The transfer is relatively short; just an hour and a half from Venice airport. The concierge dealt with all our requests... More 

Was this review helpful? Yes 2
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear EdieFox79, Thank you so much for your great comment! As you could check it yourself, we always try to give our best in order to give you an unforgettable stay. All families are very welcome at Cristallo and we elaborated many different solutions for you to take the best out of the holiday: not only the chance to spend... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Everything was perfect! It was the best hotel I have ever been in my whole life (and I stayed in a lot of 5 stars hotels). The guest relation desk is amazing, the concierge gives you all the information and the housekeeping is outstanding. Its is 10/10 hotel

Was this review helpful? Yes 1
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Rubens S, Thank you very much for your positive comment! We are really happy to know that you enjoyed your stay here at Cristallo that much. Our staff always strives towards perfection since we want your holiday here to be the best ever: from the housekeeping to the concierge, our aim is to be at your disposal for any... More 

Ilanz, Switzerland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2015

The Cristallo is a wonderful place with belle epoque charme, excellent service and an outstanding restaurant. Downtown Cortina and Faloria ropeway is in 10min walking distance but the Hotel offers a shuttle service. Cortina is surrounded by a impressive mountain world but passed its zenith somewere in the 70ies and you can't compare it with modern skiresorts in Austria but... More 

Was this review helpful? Yes 2
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear snowlover, We are very pleased to know that you enjoyed your stay with us. As you mentioned, the Cristallo is situated in a strategic position: a pacific place with a stunning view, but very close to the city centre…so the luxury is at hand, both indoor and outdoor! If you don’t want to walk, you can use the shuttle... More 

Senior Contributor
29 reviews 29 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 17, 2015 via mobile

My husband daughter and I spent 6 nights at this lovely hotel. The service was impeccable, friendly and seamless. We had inter-connecting rooms with beautiful views of the mountain. It snowed for the first time this season during our visit and the view was magical from our room watching the falling snow and the snow capped mountains. Breakfast was excellent... More 

Was this review helpful? Yes 3
CristalloManagement, Responsabile relazioni con la clientela at Cristallo Hotel Spa & Golf, responded to this review

Dear Kerrieblu, We always try to give our best in order to make your stay as magical as we can, and comments like this are huge satisfactions for all of us. It’s a great pleasure to know that you appreciated all the aspects of our hotel: our restaurants, our Spa, Bar and services. Finally, the winter season has begun and... More 

Senior Contributor
27 reviews 27 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 31, 2014

Its the second year we came to spend the new year here, we love it. Unfortubately this year there is no snow but that does not afect the great vacation. The hotel is great the staff its always aware of our needs. We are a lot of members in the family this year we are 30, and we all have... More 

Was this review helpful? Yes
Paola G, Owner at Cristallo Hotel Spa & Golf, responded to this review

CafeRama, it is simply a great joy for us to welcome you and your family in our home in Cortina! And thank you for leaving this note for other travelers to read. On behalf of the entire staff, I thank you for your comments: they all strive to make our esteemed guests feel at home, cared for, pampered, relaxed, welcomed,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

129 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (48)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (7)
Viewed
Bathroom (3)
Viewed
View from room (3)
Viewed
2:56
Videos (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (81)
Viewed
Room/suite (21)
Viewed
Pool/beach area (5)
Viewed
View from room (3)
Viewed
Hotel & grounds (18)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (29)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question