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All 91 Chianciano Terme hotels

Hotel Cristallo

4.0 of 5 Hotel   |   Viale Lombardia, 35, Chianciano Terme, Italy
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Ranked #34 of 91 hotels in Chianciano Terme
A recent review
4 of 5 stars Reviewed July 4, 2014
DAVEYNeEngland ne england
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122 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
ne england
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 4, 2014

again we had a three night stop, this time in the Cristallo hotel in Chiantiano terme quite a nice hotel in an oldie worldie style décor ie chandeliers, etc Food was good and very filling, most dinners were 4 or 5 courses. We had a room overlooking the pool, and it seemed fairly quiet on that side, and the views... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
64 reviews 64 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 8, 2014

A lovely hotel, huge well appointed rooms & public areas. Good food & friendly service. Stayed three nights as part of Newmarket Holidays Seven Cities of Italy tour 1-8 June 2014. A lovely retreat from a fairly hectic yet enjoyable schedule. Beware of staff member Stefano - he quite openly asked my husband & I if he could spend the... More

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Pierluigi M, Direttore at Hotel Cristallo, responded to this review
Google Translation

E' triste leggere queste cose, soprattutto se una persona che crede nel proprio lavoro e si dimostra cordiale con i... More

Bournemouth, United Kingdom
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

Wednesday another early start as we journeyed to Florence and on the walking tour found the lucky pig, so a quick rub of it's nose and we were off to the Ponte Vecchio. Onwards and upwards on the 4th day of Newmarket's 7 Cities Tour to Chianciano Terme, following visits to Verona, Venice and Florence and the second hotel, Cristallo... More

Was this review helpful? Yes 1
Thornton Cleveleys, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 22, 2013

We stayed here for 3 nights on a Newmarket 7 cities tour. The hotel has a slight feel of aged grandeur about it in the public rooms, but the bedrooms could do with a bit of refurb - e.g a shower attachment over the bath with no shower curtain isn't ideal. However the room was comfortable and clean and had... More

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Swanage, United Kingdom
Top Contributor
54 reviews 54 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 6, 2013

The staff were friendly and helpful, and our room was fine but many of the others on our Newmarket 7 cities of Italy tour had very small rooms The food was basic - rather like school dinners although there was a good buffet salad bar to supplement the meal.

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 17, 2013

We were on a Newmarket holiday for 1 week staying at this hotel ( which was an upgrade from the 3 star hotel plaza ). We were on the Tuscan tour and thought the holiday was very good. The tour guide ( Imma) was excellent. She had fantastic knowledge of all the towns we visited and kept us entertained on... More

Was this review helpful? Yes 1
Top Contributor
170 reviews 170 reviews
27 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed October 7, 2013

We have just returned from 'doing' a Seven Cities of Italy tour in 7 days with Newmarket Holidays and stayed in the Cristallo at Chianciano for 3 nights. The tour is promoted as an 8 day holiday, but if like us you leave Aberdeen late afternoon on a Sunday, and spend the Sunday at the end of the trip waiting... More

Was this review helpful? Yes 2
Weymouth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2013

Having read other reviews before we went, we had some doubts about our first trip with Newmarket. As it turned out we had a great week at Hotel Cristallo in September. The holiday was very well organised and the excursions were excellent. Hotel Cristallo was pretty busy but never noisy and we found the staff were friendly, helpful and efficient.... More

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Barnstaple, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 1, 2013

I wonder if we stayed in the same hotel as the previous reviewer? The rooms were pretty basic, but always clean with clean hand and bath towels daily. The beds were comfortable with TWO pillows each (I'm sure if the last but one reviewer who said she had only one pillow had asked for more she would have got them).... More

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 24, 2013

the hotel itself was beautiful, stunning entrance and reception rooms, the rooms were very basic, but the food was disgusting. the main meal served up every evening was dried up, overcooked, not like proper Italian food should be, we were served a dried piece of pork that looked black, the next night it was something that was meant to be... More

Was this review helpful? Yes 2
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Additional Information about Hotel Cristallo

Address: Viale Lombardia, 35, Chianciano Terme, Italy
Location: Italy > Tuscany > Province of Siena > Chianciano Terme
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cristallo 4*
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Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Luxury Hotel in Chianciano Terme
Hotel Class
Official Description (provided by the hotel)
The top class, newly-built hotel, owned by a family who have been hoteliers for generations, boasts a central position commanding breathtaking views, near the spa buildings. The hotel has a lift linking it with lively Piazza Italia, large and welcoming rooms with bath and sitting room, balcony, air conditioning, telephone, colour television and piped music. It has spacious halls, reading and games room, bar, meeting room, swimming pool and garage. Service is to the highest standards. The Hotel Cristallo's renowned cuisine bases itself on wholesome food (various types of meat, poultry, wine, food, oil, honey and vegetable produce). ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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