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All 16 Caserta hotels

Plaza Caserta

4.0 of 5 Hotel   |   Viale Lamberti ex area Saint Gobain, 81100 Caserta, Italy (Formerly Crowne Plaza Hotel Caserta )
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Ranked #11 of 16 Hotels in Caserta
A recent review
3 of 5 stars Reviewed June 17, 2014
geewhiz3 Rome, Italy
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99 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Tel Aviv, Israel
5 reviews 5 reviews
2 of 5 stars Reviewed June 28, 2014

the hotel located in a very scary place the smell at the room floor is terrible the break fast nothung special, bacon burn, eggs like water jim very low, no air conditioning, even the phone dosn't work, so you must go down every time that you need something from the reception

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Rome, Italy
Top Contributor
75 reviews 75 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 17, 2014

Stayed here for a conference. The hotel is a bit out of the (surprisingly) interesting city center of Casserta, but if you're staying there it's probably for a conference anyways. Rates are inexpensive and for less than 150 Euro per night we had a suite larger than our flat. Ammenities were standard, breakfast ok, not bad for a business stop.I... More

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1 review
3 of 5 stars Reviewed May 27, 2014

I satayd last week for 3 nights with a group in this hotel. The hotel is great food in good service was OK but the main problem was that at the moment that we arrived to the hotel - 100 people from different floors need to takeshower - there was no water Pressure on 4th floor AT ALL !! No... More

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Top Contributor
58 reviews 58 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed October 13, 2013 via mobile

Stayed in this hotel for one night only at the start of a tour of Southern Italy. The room and hotel were obviously designed to be a business and conference centre and were modern and well maintained. The area around the hotel is gradually being developed and we could see through some new buildings and some half finished ones to... More

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Stoke-on-Trent, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 25, 2013

We have just returned from a three night stay at this hotel as part of a Saga trip. PLEASE PLEASE tell me why Saga are continuing to use this hotel. The amenities are good but the location is dreadful, its like being a prisoner in an empty hotel. The staff are SO SO surly it is untrue. Everything was an... More

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Newcastle upon Tyne, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 18, 2013

I recently stayed at the C.P.H. Caserta June 14th 15th 16th 2013, it was booked through a holiday travel agency Saga. 1. The hotel is located in a very poor and dilapidated area far from anything that you would want to visit and you certainly would not want to venture out at night in that area! 2. There is a... More

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Windsor, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 8, 2013

On arrival midday in Naples we were taken by coach to this hotel set in a run down industrial area. The only food available on arrival was one type of toasted sandwich served by a harassed barman more interested in serving business men drinks who were obviously there on a conference. We were literally left to our own devices in... More

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IHGCare, Guest Relations Manager at Plaza Caserta, responded to this review

Dear BertH646, We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for any inconvenience you experienced because we did not live up to your expectations. Though we would prefer you had a better experience, we would like to thank you for sharing your thoughts,... More

Newquay, United Kingdom
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 28, 2013

We stayed in this hotel for one night as part of an 'over fifties' tour of Italy and Sicily and were very disappointed with both the location and quality of food. As other reviewers have said the hotel is located amongst derelict factories which makes it unsuitable to walk far in the area. The food was of very poor quality... More

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IHGCare, Guest Relations Manager at Plaza Caserta, responded to this review

Dear Brook B, Thank you for taking the time to post your comments. It is regrettable that you found our location to be a bit inaccessible for your needs and the food served did not meet your standards. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. Rest assured... More

Singapore, Singapore
Top Contributor
55 reviews 55 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed May 24, 2013

The hotel seems to be populor with group tpurs. The rooms are clean. The service is average. Two occurences to narrate : 1) No laundry form in the room, When I took the bag of clothes to the reception I was asked to wait till some one came with a form for me to fill in. 2) House keeping did... More

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Senior Contributor
31 reviews 31 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 16, 2013

The hotel has a beautiful bright enormous atrium in the main lobby, the center square. We are a family of 4 (2 adults and 2 children) and we found the room very clean (most importantly) and very comfortable. The beds were a bit small as they were not queens. We even had a little balcony. The breakfast was wonderful with... More

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Additional Information about Plaza Caserta

Address: Viale Lamberti ex area Saint Gobain, 81100 Caserta, Italy (Formerly Crowne Plaza Hotel Caserta )
Location: Italy > Campania > Province of Caserta > Caserta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Plaza Caserta 4*
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Also Known As:
Crowne Plaza Caserta

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