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Plaza Caserta

Viale Lamberti ex area Saint Gobain, 81100 Caserta, Italy (Formerly Crowne Plaza Hotel Caserta )
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Plaza Caserta
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Plaza Caserta
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145 reviews from our community

Traveler rating
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    36
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    17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Easy to find, on a half built trading estate. Plenty of parking. The hotel seems to be used for conferences rather than tourism. Friendly greeting at reception, after we managed to find someone. Room was clean, but nothing worked! Air con kept on tripping out, shower leaked, wardrobe door off hinges, power cuts in the night, fridge warmer than the... More 

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Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is very clean, rooms are well decorated and spacious. Beds are comfortable. Hotel is enormous in size and has a large lobby and internal garden. I stayed one night with family as we were visiting Royal Palace of Caserta (must see if you are in Campania) and it was perfect place for us. I have read many comments about... More 

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Mirfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed April 9, 2015 via mobile

i knew this was a large conference centre hotel with but I was not expecting it to be so deserted. We arrived after dark and managed to park the car underneath the hotel and take the lift to the lobby. The lobby/reception if massive and cold, which isn't surprising due to its size and glass roof. The staff were pleasant... More 

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Senior Contributor
23 reviews 23 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 6, 2015

The hotel is very nice but the lobby is very cold. No heating whatsoever. The room service is excellent and the rooms are very clean, although the area is a bit isolated. If you're in Caserta, this is the place to be Highly recommended.

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Trencin, Slovakia
2 reviews
1 of 5 stars Reviewed October 21, 2014

Not happy at all! No (or limited) internet connection, late response to any request, weak English of hotel personnel. Check-out procedure more than 20 min (problems with language, printer, etc)... just bad! Never ever!

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Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 28, 2014

the hotel located in a very scary place the smell at the room floor is terrible the break fast nothung special, bacon burn, eggs like water jim very low, no air conditioning, even the phone dosn't work, so you must go down every time that you need something from the reception

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Rome, Italy
Top Contributor
94 reviews 94 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed June 17, 2014

Stayed here for a conference. The hotel is a bit out of the (surprisingly) interesting city center of Casserta, but if you're staying there it's probably for a conference anyways. Rates are inexpensive and for less than 150 Euro per night we had a suite larger than our flat. Ammenities were standard, breakfast ok, not bad for a business stop.I... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2014

I satayd last week for 3 nights with a group in this hotel. The hotel is great food in good service was OK but the main problem was that at the moment that we arrived to the hotel - 100 people from different floors need to takeshower - there was no water Pressure on 4th floor AT ALL !! No... More 

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Yorkshire
Top Contributor
64 reviews 64 reviews
18 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed October 13, 2013 via mobile

Stayed in this hotel for one night only at the start of a tour of Southern Italy. The room and hotel were obviously designed to be a business and conference centre and were modern and well maintained. The area around the hotel is gradually being developed and we could see through some new buildings and some half finished ones to... More 

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Stoke-on-Trent, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed September 25, 2013

We have just returned from a three night stay at this hotel as part of a Saga trip. PLEASE PLEASE tell me why Saga are continuing to use this hotel. The amenities are good but the location is dreadful, its like being a prisoner in an empty hotel. The staff are SO SO surly it is untrue. Everything was an... More 

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