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Hotel Royal Caserta

Certificate of Excellence
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Viale Vittorio Veneto 9-13, 81100 Caserta, Italy
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Hotel Royal Caserta
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Hotel Royal Caserta
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481 reviews from our community

Traveler rating
    197
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    40
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2015

Our family stayed at this hotel in December, it is in an excellent location if you want to visit the Royal Palace as it is just around the corner. There is a big parking place right in front of the hotel but it can get really busy at peak hours, so it is better just to leave your car and... More 

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Royal C, Direttore at Hotel Royal Caserta, responded to this review

Dear Guest, thank you very much for sharing your experience with us. We are happy to know that you and your family spent a comfortable and enjoyable stay. Hoping to see you as soon as possible, we send you Warm regards. The General Manager and the staff More 

Genoa, Italy
Top Contributor
62 reviews 62 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 8, 2015

My husband and I stayed at this hotel between Christmas and New Year's. We had a little snafu in the beginning because the hotel is not called the Hotel Royal Caserta anymore. They changed their name to the Hotel Jolly 2 days before we got there. We ended up driving past it about 10 times before finally walking in on... More 

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Royal C, Direttore at Hotel Royal Caserta, responded to this review

Dear Patricia, thank you very much for your choice and for sharing your experience with us. We really apologize for this trouble also because we already had communicated the change of our name to all our partners. We are so glad to know that this trouble didn't affect on your stay and that you spent an enjoyable stay. Hoping see... More 

Ottershaw, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 26, 2014

I've stayed at The Jolly several times for business purposes. It's clean, quiet and welcoming. The rooms are of a high standard with excellent modern bathrooms and comfy beds. It may not have the Classic Italian style but it's perfectly located and good value. You can also walk to good restaurants which is a real plus because the traffic is... More 

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Jolly C, Direttore at Hotel Royal Caserta, responded to this review

Dear Jon, thank you so much for your review. We appreciate very much your loyalty and we hope to welcome you as soon as possible. kind regards. La direzione lo staff di Hotel Jolly Caserta More 

Eeklo, Belgium
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 26, 2014

If you want the immense castle of Caserta,that's the place..in front of the site,close of the trainstation,parking in front or private garage available.Hightech rooms with all the modern amenities,perfect lighting.The weak point of the hotel is the quality of the restaurant:an interior decoration of a shabby factoryrestaurant,choice of 6(!) dishes(!)no winelist and an absent ungracious service.Very helpfull staff at reception... More 

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Jolly C, Direttore at Hotel Royal Caserta, responded to this review

Dear Guest, Thank you very much for your review. We apologise if something wasn't like you expected. Best regards. The General Manager and the staff More 

Adelaide, Australia
Top Contributor
118 reviews 118 reviews
33 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed May 18, 2014

Stayed in Caserta two nights, one night here and the other night in another hotel. We got the Superior Double, very spacious, at a good price and when we tried to book in for a second night, the price had risen considerably, hence the second night elsewhere. Room was very clean and had a view of Caserta Palace. It is... More 

Was this review helpful? Yes 1
Jolly C, Direttore at Hotel Royal Caserta, responded to this review
Google Translation

Gentile Ospite, grazie per la sua recensione. Ci fa piacere abbia gradito la pulizia della nostra camera e la posizione... More 

Southend-on-Sea, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 14, 2014

A very nice hotel situated in close proximity to the station and the palace I would have liked to have had a provision for tea and coffee to be made in the room, but unfortunately this does not seem to be the in thing. I could have requested from room service but due to my budget this was not an... More 

Was this review helpful? Yes 2
Jolly C, Direttore at Hotel Royal Caserta, responded to this review
Google Translation

Gentile Ospite, la ringraziamo per la sua recensione. Speriamo di averla ancora nostro ospite. Cordiali saluti. La direzione e lo... More 

Vienna, Austria
Top Contributor
223 reviews 223 reviews
38 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 23, 2014

This hotel is located very near to the castle and only a few steps to the centre. The facilities are from 70ties, but it's visible, that they very renovated. Good quality for reasonable price. At the hotel are only few parkplaces available, but only a few steps away is the biggest garage of the city.

Was this review helpful? Yes 1
Jolly C, Direttore at Hotel Royal Caserta, responded to this review

Dear Guest, thank you very much for your review. we are very happy that you spent a pleasant stay. Hoping to meet you as soon as possible, we send you our Kind regards. La direzione e lo staff di Hotel Jolly Caserta More 

Kabul Province, Afghanistan
2 reviews
5 of 5 stars Reviewed February 2, 2014

I had the opportunity to stay for one night in this wonderful structure! I am a traveller, but this is the first time that I have seen a reception like yours and a girl who was so kind, glad and professional in her job! If I could remind her name was celeste and I really appreciate her job and the... More 

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Sacramento, California
Top Contributor
61 reviews 61 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 17, 2013

Perfect location, excellent value and staff, wonderful and very clean quirky room, and successful (although limited) breakfast offering. However, lobby seemed to be in perpetual renovation as no work on the ripped out baseboards was done during our 3 day stay and the immediate vicinity needs attention. (However, so does all Campania for the most part yet who really cares?)... More 

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Trondheim, Norway
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 17, 2013

I stayed here for business during November 2013 for 3 nights. The hotel is a clean and simple business hotel with reasonable prices. It is close to the city center and close to Reggia di Caserta, the big attraction in Caserta.

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