We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel First

4.0 of 5 Via Dino Ciolli 5, 50041 Calenzano, Italy
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel First
Professional photos View all
Browse nearby
Hotel First
Hotel First
Hotel First
Write a Review

269 reviews from our community

Traveler rating
    26
    59
    80
    64
    40
See reviews for
41
68
6
82
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (269)
  • Mar-May only
    (68)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (25)
All months
Prague, Czech Republic
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 30, 2014

Although the professional pictures may seem attractive, they were probably taken years ago, and have since become outdated as the hotel is being maintained at a 'just enough' level. Since the Hotel is located so close to the Highway, it's ideal for situations where you're looking for a place to sleep after hours on the road and want an early... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed September 30, 2014

We only paid £95 including. City tax for 2 nights b&b. We got a nice breakfast, staff that were generally friendly for urbaners :-) clean room, good shower. All in all great value. Gave the pool a miss as it needs a bit of refurbishing. There are some good shops locally and the number 2 bus runs into Florence from... More

Was this review helpful? Yes
htlfirst, Direttore at Hotel First, responded to this review

Dear Stuart D, Thank you very much for having reviewed our hotel and pointing out what you liked. The friendliness of the staff is the business card of the hotel. We are happy that you liked the room with excellent cleaning and all the amenities to suit your needs. Thank you for your suggestions on the pool. It and other... More

San Gwann, Malta
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 8, 2014

The worst hotel I have ever seen. Ended up checking out after just 2 Hrs as room was inhabitable. This is a 1 maybe a 2 star hotel at most. Checked in, got in the room where we were greeted by a strong smell of mould, switched on the Airconditioner, which is very noisy but fails to blow any cold... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2014

Booked a double-room for three nights. It is indeed a short drive from Florence (about 10-15 minutes). We used it as a base to drive from. Parking can be tight on busy nights, but I never had a problem finding a spot for the night. The room is basic but comfortable. The bed very comfortable and (importantly for a tall... More

Was this review helpful? Yes 2
htlfirst, Direttore at Hotel First, responded to this review
Google Translation

Gentile ospite, grazie per aver lasciato la sua recensione, così dettagliata e circostanziata e grazie per averci scelti. Un cordiale... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 14, 2014

I stayed 1 Night in a Twin Bed room. Wifi in the room is very weak, suggest to go hotel lobby for wifi .There is a carrefour beside the hotel which I think closed at 9pm. Room is ok. The lift is super small. This lift works quite special in a way that we need to manually open the lift... More

Was this review helpful? Yes
htlfirst, Direttore at Hotel First, responded to this review
Google Translation

Buonasera, grazie per la sua recensione. Come giustamente fa notare il nostro Hotel, essendo ubicato alle porte di Firenze e... More

Rome, Italy
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 14, 2014 via mobile

I have never been so disrespected by a staff member in all my traveling experiences. The so called "manager" of the hotel, Alessio, was the rudest person I've ever had the displeasure of dealing with. The room was clean, the hotel itself was nice, but I was yelled at and overall treated horribly by a man that clearly hates his... More

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed May 5, 2014

We stayed for a few nights last month, and didn't have the best time. The rooms are clean, but the toilet didn't work properly and needed help to flush, the handrails fell off the second we pulled a towel off, and the air conditioning didn't work at all -- it probably should have, given the noise it still made. There... More

Was this review helpful? Yes
California
Contributor
11 reviews 11 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 9, 2013

i am not sure when, where or how they photoshop the pictures of the hotel, but it looks nothing like what you see in in the photos. in addition, i am no longer able to rely upon the star rating system w/ this site if this place is able to obtain anything higher than 1 star. this place was sooo... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 3, 2013 via mobile

This hotel has not been maintained at all. Pool closed. Grass Not mowed. Staff were rude and unhelpful. Worst experience in Italy! I cannot believe this is shown as a 4 star. I have travelled all over the world and believe this would struggle to be A 2 star. Wifi was rubbish and intermittent

Was this review helpful? Yes 1
Taipei, Taiwan
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 22, 2012

I paid the money but I don't get any good service from this hotel. Firstly, Service is worst. I ask for hot water but they refuse, ignore my request and expect us without drinking any water for the whole day. Secondly, They give us a feeling of RACIST. During breakfast time, they separate between Asian and Europeans. Whats more, they... More

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel First? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel First

Address: Via Dino Ciolli 5, 50041 Calenzano, Italy
Location: Italy > Tuscany > Province of Florence > Calenzano
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel First 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Venere, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your Hotel First reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel 1st
First Hotel Calenzano
Hotel First Province Of Florence/Calenzano, Italy

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Room/suite (11)
Viewed
Bathroom (2)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay