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Hotel La Genzianella

#1 of 42 Hotels in Bormio
Certificate of Excellence
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Via Zandilla, 6, 23032 Bormio, Italy
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Hotel La Genzianella
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Hotel La Genzianella
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565 reviews from our community

Traveler rating
    504
    54
    2
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    2
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163
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14
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Seville, Spain
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A charming hotel where you will be like at home. The food amazing and the staff really try to make your holidays unforgeteable. Totally recommended. However, there is one thing to improve, the price of the water in the minibar should be issued, because we though that they were for free.

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2015

This is our second time to this hotel and on recommendation some friends joined us.They were blown away by this hotel and its setting and will no doubt return in the future. The Andreola family have really got this right....a warm, welcoming and truly friendly hotel.From the moment you arrive to the moment you leave you really feel you are... More 

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GenzianellaBormio, Federica at Hotel La Genzianella, responded to this review

Dear Margaret, thanks for taking the time to share your experience with other traveller and of course for visiting us again. You are all super kind. Wish to meeting you sometime again :-) XO XO fe More 

Zürich, Zurich, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 6, 2015

We have been twice to La Genzianella and the hotel is amazing. The attention to detail is second to none, the rooms are immaculate, and the food is to die for. What really makes the difference for us though, was the amazing service by the Andreola family and the team. Everybody is so friendly and puts in tremendous efforts to... More 

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Leicestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

We have been back to the Genzianella many times as a family over the last 10 years. We generally go Christmas week. We have always found the staff very helpful, some of whom have been there since we first went and are always welcoming on our return. The rooms are always immaculate and the food fabulous: the choice and variety... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed February 3, 2015

We stayed for 4 nights and were very pleased with everything. Location is very convenient for skiing, good food (especially dinner), friendly staff on top of immaculately clean rooms, all combined for a great experience. Having stayed at many Italian establishments, this one goes the extra mile to please clients. If I had to find something negative, I would probably... More 

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sydney
1 review
4 of 5 stars Reviewed February 3, 2015

We took our families to this hotel for a surprise trip. Recently refurbished, great taste, cosy, warm, exceptional food, 10min waling from city centre. We couldn't have wished for a better gateway experience. We would go back any time, and would strongly recommend this hotel.

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Moscow, Russia
1 review
5 of 5 stars Reviewed January 25, 2015

We stayed at this hotel for 12 nights and returned home absolutely happy and full of unforgettable impressions. Our room was beautiful, elegant, comfortable and clean, the food at the restaurant was varied and delicious, the sauna and tea room were fully adopted to relax after the skiing. The hotel can be marked as “The Standards of Excellence”!!!

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Moscow, Russia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2015

Very good price/quality holel to stay. Very clean, comfortable, cosy. Good location not far from the lifts and city center. The food is very fresh, delicious and various. The family that runs the hotel is very nice and helpful. They did and continue to do the great job!

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 21, 2015

The atmosphere was not relaxed at all. The hotel felt like a 3 star pretending to be 5 star. If you like your hotel to look good, this is the place for you but if you appreciate a good sized room, friendly staff and an easy going atmosphere, this is not the place to stay. Service - bad experience The... More 

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GenzianellaBormio, Federica at Hotel La Genzianella, responded to this review

Dear 0verRainb0w, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Unfortunately, it seems that we did not meet all your expectations and we are sorry for this. I am so sorry for the problem you encountered... More 

1 review
5 of 5 stars Reviewed January 21, 2015

Everything was top level: very nice suite, charming common area (restaurant, lobby, sauna...) Restaurant with large choice, everyday changing and very good food quality. Service very friendly and professionnal. And what to tell about the owners: everythime ready to help you for evrything that you can ask and with a very nice smile. Thank you.

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