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BEST WESTERN Galileo Palace Hotel

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Rigutino Est, 183, 52100 Arezzo, Italy
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BEST WESTERN Galileo Palace Hotel
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BEST WESTERN Galileo Palace Hotel
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120 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
155 reviews 155 reviews
45 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed May 22, 2014

I have rewritten my review because the manager was really unhappy and angry and accused me of having anxiety issues. I agree that some of my statements needed to be clarified and that one r two issues were not the hotels fault. We arrived at the hotel at 9pm having had nothing to eat all day and also having been... More 

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Gallorini, Proprietario at BEST WESTERN Galileo Palace Hotel, responded to this review

Dear Madame, responding to your last revised comment: - It isn’t our fault if you wanted to stay in Florence and you booked in Arezzo - No dinner has been booked by your agency; anyway you could have moved in a restaurant nearby with your own private transportation if you wanted something to eat - The hotel does not close,... More 

Leicester, england
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 31, 2014

We had a nightmare stay at the AC Arezzo, and when we returned to Arezzo a few days later we decided to give the Galileo Palace a try. The setting is rather unpreposessing, and the locations in 'Google Maps' seem to have this hotel located somewhere else. The rooms are a little gloomy, and the carpets and floors in the... More 

Was this review helpful? Yes 1
Top Contributor
180 reviews 180 reviews
67 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed October 29, 2013

We stayed her for one night, because we were double booked in Casa Portagioia and could not stay there. That might be the reason we were not that impressed with this hotel, we were not in a good state of mind. The hotel was ok, nothing special. You have to have a car to stay here, as it is not... More 

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Memphis, Tennessee
Top Contributor
135 reviews 135 reviews
47 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed February 21, 2013

Very convenient if you are exploring Umbria and Tuscany. The hotel has good parking and it is easy to be found if you are using a GPS. Front desk staff is very helpful. It is a short drive to a few dinner options. The restaurant beside the hotel was closed when we went there. The room is fine, but there... More 

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hayesville, nc
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 20, 2012

This is a neat hotel in a great location for touring the Tuscany/Umbria Regions of Italy. The staff is very friendly and accomodating. The hotel is very clean and the continental breakfast is delightful. Great value for the money.

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new jersey
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 8, 2012

Our stay at the Best Western Galileo Palace Hotel was very pleasant. The staff was accomodating and cordial.The rooms were spacious and well appointerd.The bathrooms were clean and had an ample supply of toiletries.The breakfast was so full of goodies that one wanted to taste everything. There was ample free parking and the staff assisted us with directions to our... More 

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Senior Contributor
29 reviews 29 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 26, 2012

There's a prior review here that calls this hotel "horrible", and we ignored it. But they were right about a couple of things; there's no wifi in the rooms, only in the lobby, and it's way way away from anything. Other than that, the deluxe room is very attractive but somewhat small and the minibar has a couple of waters... More 

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Rome - Italy
Top Contributor
78 reviews 78 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 4, 2012

..to visit the Tuscanian landscape like Siena. Rooms very clean, confortable, cosy, and silent. Confortable end spacious (free) car parking. Inserted into a little commercial centre. Great to visit Castiglion Fiorentino. Don't miss "DA MUZZICONE" Restaurant in Castiglion Fiorentino where to taste the REAL tuscanian cooking.

Was this review helpful? Yes 3
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 30, 2012

The location of the hotel (Rigutino), when you are traveling by car, is excellent. Parking in front of the hotel was free. Staff was very welcoming, speaking English. Room was spacious, with mini bar and kettler. Bathroom renovated, but need better ventilation. The only thing we were missing was wi-fi (hotel offers only cable internet). Breakfast was good, a bit... More 

Was this review helpful? Yes 1
Montreal, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2012

I traveled solo to Arezzo for business and was offered this hotel for my stay. The front desk personel was very friendly (Sara, Domenico and Antonia) and always smiling. The room was nice and clean. The bed was comfortable and the TV had a large amount of channels. The bathroom was big and clean as well considering most hotels in... More 

Was this review helpful? Yes 1
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