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Hotel Restaurante I Castelli

#4 of 10 Hotels in Alba
Certificate of Excellence
Corso Torino 14 | Centro Citta', 12051 Alba, Italy
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1 room 1 guest
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Hotel Restaurante I Castelli
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200 Reviews from our TripAdvisor Community

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Traveler rating
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    36
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (200)
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    (35)
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    (64)
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home
Level Contributor
115 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a four star hotel, rooms are really spacious compared to the italian average. Clean and quiet even if it's on the main road, be sure to ask for a room facing the back anyway. 5 minutes on foot and you are downtown Alba to enjoy incredible food. Free wifi Breakfast is average, what I really can't stand in... More 

Was this review helpful? Yes
donatella c, Responsabile reception at Hotel Restaurante I Castelli, responded to this review

Dear Franz, we are happy that you were satisfied of your stay at our hotel and we thank you for your review and also for the suggestion aboute the shower. The opinions of our guests are always very important for us. Best Regards Monica More 

Helsinki
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel has free parking and rooms that have everything you need. Rooms are quite old and they should be renovated. Value for money isn't that good. Hotel staff is extremely nice. Breakfast is really terrible. There is like 200 different kind of foods but all tastes bad. Maybe 20 foods that tastes good would be better.

Was this review helpful? Yes
donatella c, Responsabile reception at Hotel Restaurante I Castelli, responded to this review

Sear Sir, thanks for your review. We would like to point out that every year are made modernization works in the hotel and the rooms have been totally renovated between 2014 and 2015. As for our breakfast we have on the buffet a wide range of products, fresh and packaged, to satisfy all our customers (Italian and foreign). Besides being... More 

Sheffield, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed July 23, 2015

The hotel was spacious and quiet with a lovely reception area and roof garden. The staff were helpful,informative, friendly and happy. The room reminded me of a very clean premier Inn.. Situated near the chocolate factory Ferrero.. 3 minutes walk to the lovely centre of Alba. I'm told Alba is known for its Truffles and the season starts in September..

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donatella c, Responsabile reception at Hotel Restaurante I Castelli, responded to this review

Dear Sharon, many thanks for your wonderful review. We are happy that your stay was pleasant and that you enjoyed our hotel. We hope to see you again. Monica More 

Level Contributor
12 reviews
6 hotel reviews
2 of 5 stars Reviewed July 15, 2015

The hotel was very nice and pleasant with good parking and ideally located close to the old town. The restaurant, however, was a big disappointment. The service was completely absent. Despite the fact that we had pre-booked table and the restaurant had few guests, it took over 20 min. before the waiter came with the menu. The waiter disappeared again... More 

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donatella c, Responsabile reception at Hotel Restaurante I Castelli, responded to this review

Dear Tom, thank you for spending your time posting this review. We are happy that you enjoyed your stay in our hotel but we regret not having satisfied your expectations regarding the restaurant. Normally our staff is very careful in trying to respect the time of the service and our chef puts a lot of care in the preparation of... More 

usa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 3, 2015 via mobile

The air conditionig is not good. Clean and good breakfast. Has a bar but very limited. The people too cold and English difficult to understand. To me not too close to the center of the town. The restaurant on the top of the hotel has a good view but you can not see the center from it. Food not good... More 

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donatella c, Responsabile reception at Hotel Restaurante I Castelli, responded to this review

Dear Madam, thank you for posting your review. First of all we have to tell you that in Italy (unlike other countries), the policies for the air conditioning of public and private environments are regulated by the law, in order to safeguard people's health. Second thing, as you have see during your stay, in five minutes walking you arrive in... More 

canada
Level Contributor
135 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed May 8, 2015

The location is easy to get to and a quick walk to the historic area. The rooms and clean and functional and I cant complain about anything. They have a ton of parking and everyone was very nice. The restaurant is also very good.

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donatella c, Responsabile reception at Hotel Restaurante I Castelli, responded to this review
Google Translation

Gentilissimo Kevincana, grazie tante per la sua bella recensione, siamo veramente lieti di sapere che la sua permanenza sia stata... More 

Sarzana, Italy
Level Contributor
294 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed March 9, 2015

A little bit "cold" for my standard, but it's a vary fair hotel when in town for business reasons. Really close to the city center and to the main business activities in Alba. Rooms are large and clean, quality of the sleep is good. Private parking is a must, specially during the winter season.

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donatella c, Responsabile reception at Hotel Restaurante I Castelli, responded to this review
Google Translation

Gentilissimo Orione91, abbiamo letto con piacere la sua recensione e la ringraziamo per i complimenti che ci ha voluto rivolgere.... More 

Thessaloniki, Greece
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 18, 2015

We stayed for 4 nights. The hotel is descent but don't expect anything special. The rooms are comfortable, the stuff polite, they have free indoor parking and wifi. The breakfast was a bit limited. No hot choices and small variety. There are not many choices in Alba, so this could be one of the best.

Was this review helpful? Yes 1
donatella c, Responsabile reception at Hotel Restaurante I Castelli, responded to this review
Google Translation

Gentilissimo, ci ha fatto piacere apprendere che i servizi offerti dall'Hotel siano stati di Suo gradimento come anche la disponibilità... More 

Halifax, Canada
Level Contributor
94 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed November 11, 2014

We very much enjoyed staying at this hotel. it is a contemporary building that is well maintained. The staff are friendly and the breakfast is quite good. The location is great if you're driving as there is free parking and an easy walk to the old city where you would not want to be driving. I would certainly stay here... More 

Was this review helpful? Yes 1
donatella c, Responsabile reception at Hotel Restaurante I Castelli, responded to this review

Dear Guest, thank you for sharing your pleasant experience in our hotel and we hope to see you again. Best Regards Monica More 

Sydney, Australia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed October 23, 2014

We booked a suite in the 4 star Hotel I Castelli almost 12 months ago to be close to the Alba Bianco Tartufo Festival in October 2014. We were disappointed on a couple of fronts - the hotel was not a true 4 star. It was a basic clean hotel. The key selling feature of its rooftop restaurant area (see... More 

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donatella c, Responsabile reception at Hotel Restaurante I Castelli, responded to this review

Dear, We are sorry that your stay to the Hotel I Castelli was not pleasent; we would like to clarify the following things: the luna park is located on the square in front of the hotel and every year it change position (50 meters ahead or 50 meters back) and certainly does not depend from the hotel; the restaurant has... More 

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