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Uappala Grand Hotel Nuove Terme

Piazza Italia, 1, 15011 Acqui Terme, Italy
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1 room 1 adult
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Uappala Grand Hotel Nuove Terme
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657 Reviews from our TripAdvisor Community

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Lucerne, Switzerland
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We use to come here to enjoy long weekends and relax. This hotel has a Wellness center with thermal baths at 45 degrees C included in the price. Excellent value for money in a clean and characteristic town. Worth trying for couples.

Helpful?
Thank Bruno2124
Grand Hotel Nuo... G, Direttore at Uappala Grand Hotel Nuove Terme, responded to this review

Dear Guest, my heartfelt thanks for sharing your review with us. You are always welcome for your next stay in Acqui Terme at Grand Hotel Nuove Terme, Sincerely More 

new york city
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Obviously a grand structure once upon a time, my room here was on the basic side. The bed was comfortable enough but everything spoke of the typical 3 star Italian hotel experience of 20 years ago. Breakfast was good, the shower was a bit weak. Obviously pros and cons to staying here but for ore than a perfunctory night I... More 

Helpful?
Thank rittercros
Grand Hotel Nuo... G, Direttore at Uappala Grand Hotel Nuove Terme, responded to this review

Dear Sir, Thank you for taking the time to share your comment. We believe that our hotel cannot be defined as a typical 3 star Italian hotel, as Grand Hotel Nuove Terme operates as it is since '800 and everything speaks about its history of a typical Belle Epoque Hotel that till today keeps its charm. I am looking forward... More 

Munich, Germany
Level Contributor
4 reviews
1 of 5 stars Reviewed January 1, 2016 via mobile

Surely a charming building but definitely not a 4-star hotel: outdated and damaged forniture, unconfy bed, poor food and terrible spa. The personel is kind and helpful but the whole experience is definitely not worthy the price. Not reccommended

Helpful?
Thank ccolleoni
Grand Hotel Nuo... G, Direttore at Uappala Grand Hotel Nuove Terme, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comment. My personal apologies for unconfortable stay you have experienced. We are always available to welcome you again and provide you our best in term of service and also facilities, I remain at your full disposal if you may have the wish to contact me directly, My best... More 

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1 review
5 of 5 stars Reviewed December 30, 2015 via mobile

The hotel is extremely well located,in the very center of the town.I enjoyed my 5 nights stay there, the caring and professional staff made my trip wonderful. The rooms were spacious, spottless and very, very comfortable! I am very attentive to bedding, which was really clean and soft. Breakfast was great with big variety of food, every day there was... More 

Helpful?
Thank Mariam S
Grand Hotel Nuo... G, Direttore at Uappala Grand Hotel Nuove Terme, responded to this review

Dear Mariam, Thank you for taking the time to share your comment. We very much appreciate your positive comments regarding your stay! We can't wait to welcome you again at Grand Hotel Nuove Terme, My best regards, Valerio Modola More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 19, 2015

The hotel has definitely seen it's better days. The furnishings and finishes here are tired and a bit tattered. The breakfast, compared to others in the price range, is only marginal. As a location goes, it is terrific and was able to handle our relatively large group. So, for that it was a good choice.

Helpful?
Thank runnerhahn
London
Level Contributor
115 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed September 25, 2015

We had a slightly bizarre stay here. The not bottom of the range room that we had booked was absolutely bottom of the range, with low ceiling, squeezed between two banged up staff only doors on the third floor. Horrible. My wife went straight back down to complain and we were given a nice suite in the same floor. MUCH... More 

Helpful?
Thank Christian K
London, United Kingdom
Level Contributor
136 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed September 12, 2015 via mobile

I honestly don't know why this hotel has four stars. To say it was adequate is a compliment. It was a room with a bed. The breakfast was awful and the facilities far from impressive. I love faded gentility, but this place takes it too far. For the price, I would have expected a lot more. Having said that, the... More 

Helpful?
1 Thank Angus M
Norwich, Norfolk, UK
Level Contributor
90 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 stars Reviewed September 9, 2015

This is only a review of the spa. We arrived at 10am when the spa opened. They give you a towel, slippers and a swimming cap. The pool area is small but nice. The steam room was so hot you could not sit down. They said you had to sit on your towel. If you take your one and only... More 

Helpful?
Thank exrayspex
Winterthur, Switzerland
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed August 23, 2015

The Hotel is surely at the best location possible within the city center, with limited numbers of parking lots but no separate protected parking for motorbikes. The reception was friendly and correct. The surcharge for a suite on the 1st-floor was considerable but obviously the only possibility to get a room to the lively Piazza vs the rear side. The... More 

Helpful?
1 Thank Martin Z
Perth, Australia
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 18, 2015 via mobile

Stayed here for 3 nights. Found the room, while a little older to be very nice, had a view right over the piazza. Big grand rooms in the hotel, obviously the location in town 100 years ago. Hotel is still popular and seems to be run very well. Breakfast dining room is massive and with lots of choice. The spa... More 

Helpful?
Thank Anthony K
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