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Grand Hotel Nuove Terme

Piazza Italia, 1, 15011 Acqui Terme, Italy
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1 room 1 guest
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Grand Hotel Nuove Terme
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528 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winterthur, Switzerland
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel is surely at the best location possible within the city center, with limited numbers of parking lots but no separate protected parking for motorbikes. The reception was friendly and correct. The surcharge for a suite on the 1st-floor was considerable but obviously the only possibility to get a room to the lively Piazza vs the rear side. The... More 

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Perth, Australia
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 18, 2015

Stayed here for 3 nights. Found the room, while a little older to be very nice, had a view right over the piazza. Big grand rooms in the hotel, obviously the location in town 100 years ago. Hotel is still popular and seems to be run very well. Breakfast dining room is massive and with lots of choice. The spa... More 

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Bristol, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 21, 2015 via mobile

This hotel's only saving grace is its spa, which is actually quite good. However, as a hotel, this place is shockingly poor. The service at reception was almost entirely unhelpful, the only useful information we were given was where to park our car (about 200 m from the hotel) because they had ran out of space at the hotel (they... More 

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Travelers are raving about these Acqui Terme hotels

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 10, 2015

I had a very relaxing afternoon with my partner. The spa staff is very competent, considering the amount of people that were there on a Saturday afternoon they had an eye for everyone. We also had a very relaxing couple massage that was the cherry on top. We had dinner in a close-by restaurant..fair to say the position is ideal... More 

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Berkeley, CA
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 18, 2015

This is a lovely old hotel right in the center of Aqui Terme, a quaint cobble-stoned town with mineral waters. The room was clean but the bed was not very comfortable. However there is a very friendly and helpful staff. The spa is fabulous. I had a massage by Marialaura, who was delightful, and wonderful. Definitely ask for her. And... More 

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Alba, Italy
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 14, 2014

Unfortunately we can only agree with the other 22!!! guests who gave it a terrible experience. It's an old, rundown, unfriendly and unpleasant huge hotel. The rooms were small, terrible beds, bad cushion, no information about the hotel or the town in the room, just a few soft drinks in the mini bar, plastic glasses! (In a 4 star hotel!).... More 

Was this review helpful? Yes 3
Meina, Italy
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 5, 2014

I would actually rate it 'good', just not quite 'very good' for a 4 stars. It's clearly a long-standing hotel in Acqui Terme, which is visible in the decor, some of the appliances and amenities, but it's clean and the service is fast and courteous. Breakfast only offers continental buffet, with cold meats, excellent local cheeses and wide variety of... More 

Was this review helpful? Yes 1
Jackson, Wyoming
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 13, 2014 via mobile

The hotel is dated. The beds were so hard I could not sleep. Breakfast was nothing special, and the coffee awful. This was the worst stay of a month-long trip, and one of the most expensive. Side note: the massage in the spa was terrible.

Was this review helpful? Yes 3
attard
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 22, 2013 via mobile

Been here 4 times for business.location excellent to walk through town.b fast excellent.rooms modest but clean. Tv s still old type. The art in the reception displaying the same semi nude woman in different poses is a bit tarty.

Was this review helpful? Yes 1
Kenya
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed March 31, 2013 via mobile

This is the most established hotel in Acqui Terme. The rooms are small and so are the showers! However the hotel is clean and practical. There is a small bar. The main restaurant area is grand and this is where they serve breakfast. Service is fast and overall the hotel is very practical. Did not try the spa, but believe... More 

Was this review helpful? Yes 1
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