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Grand Hotel Nuove Terme

Piazza Italia, 1, 15011 Acqui Terme, Italy
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Grand Hotel Nuove Terme
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Ranked #6 of 12 Hotels in Acqui Terme
A recent review
5 of 5 stars Reviewed February 18, 2015
shalestyle Berkeley, CA
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430 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Berkeley, CA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 18, 2015

This is a lovely old hotel right in the center of Aqui Terme, a quaint cobble-stoned town with mineral waters. The room was clean but the bed was not very comfortable. However there is a very friendly and helpful staff. The spa is fabulous. I had a massage by Marialaura, who was delightful, and wonderful. Definitely ask for her. And... More 

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Alba, Italy
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 14, 2014

Unfortunately we can only agree with the other 22!!! guests who gave it a terrible experience. It's an old, rundown, unfriendly and unpleasant huge hotel. The rooms were small, terrible beds, bad cushion, no information about the hotel or the town in the room, just a few soft drinks in the mini bar, plastic glasses! (In a 4 star hotel!).... More 

Was this review helpful? Yes 3
Meina, Italy
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 5, 2014

I would actually rate it 'good', just not quite 'very good' for a 4 stars. It's clearly a long-standing hotel in Acqui Terme, which is visible in the decor, some of the appliances and amenities, but it's clean and the service is fast and courteous. Breakfast only offers continental buffet, with cold meats, excellent local cheeses and wide variety of... More 

Was this review helpful? Yes 1
Jackson, Wyoming
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 13, 2014 via mobile

The hotel is dated. The beds were so hard I could not sleep. Breakfast was nothing special, and the coffee awful. This was the worst stay of a month-long trip, and one of the most expensive. Side note: the massage in the spa was terrible.

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attard
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 22, 2013 via mobile

Been here 4 times for business.location excellent to walk through town.b fast excellent.rooms modest but clean. Tv s still old type. The art in the reception displaying the same semi nude woman in different poses is a bit tarty.

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London, England, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 31, 2013 via mobile

This is the most established hotel in Acqui Terme. The rooms are small and so are the showers! However the hotel is clean and practical. There is a small bar. The main restaurant area is grand and this is where they serve breakfast. Service is fast and overall the hotel is very practical. Did not try the spa, but believe... More 

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Zug, Switzerland
Top Contributor
101 reviews 101 reviews
34 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed September 24, 2012

Let me begin by saying that we were here the first time in 2004. The hotel had just been renovated and at that time we decided to spoil ourselves with a suite. The hotel restaurant would serve amazing food in a very classy atmosphere... All in all it was a great stay. After eight years things are much different. Back... More 

Was this review helpful? Yes 4
Genoa, Italy
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 11, 2012 via mobile

Ridiculous Spa !!! The staff is very unfriendly. The sauna is very small and it's not allowed to use water on the hot stones or any aroma. I asked what kind of sauna this is and the staff's answer was: "we just call it sauna". The biggest joke ever!!! The whole place is very small. At 24 Euro the most... More 

Was this review helpful? Yes 3
Oslo, Norway
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 30, 2012

We stayed for 1 night and found the location nice and the room was spacoius. But a bit old The staff was helpful and friendly. The restaurant was ok for lunch byt a bit over priced. It was possible to park the car on the hotel premisess

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Bucharest, Romania
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 2, 2012

Very nice hotel. Excellent location, nice stuff. Clean, large double bed rooms. Very good breakfast and very good spa.

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