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The Pier House Hotel

Certificate of Excellence
3.0 of 5
Hotel website
Harbour Front, Charlestown, St Austell PL25 3NJ, England
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The Pier House Hotel
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Charlestown
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Kaye T Oxfordshire, United Kingdom
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274 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • English first
  • German first
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Cardiff, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed yesterday NEW

Absolutely awful, got stuck with Room 25, Oh NO!! WHAT A TORTURE CHAMBER! Not told room was on top of noisy pub \ disco\ live entertainment venue also owned by Hotel company. Music began at 9-30 pm, finished at 2-00 am! Could hear every bump and thump ,all the rubbish live music. Just as you thought it couldn't get any... More 

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Oxfordshire, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

This Hotel is truly underrated and should be 4-5 star in my opinion. The staff were most welcoming and helpful. The rooms were beautiful with amazing bathrooms and the food in the al a carte restaurant was superb. I would highly recommend this hotel and the surrounding area which was very scenic and historical.

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Selby
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband booked a one night stay at this hotel as my birthday present along with an evening at Eden Project to see Paloma Faith. The hotel was fantastic. Our clean and spacious room was split over two levels. As you walked in there was a large double bed along with lots of storage, dressing table and tea and coffee... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel extensively throughout the UK and I always look forward to staying at the Pier House. The rooms are well fitted out, clean and nicely presented. The staff are genuinely friendly and efficient. The coastline around the hotel is stunning with some fantastic walks and views.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here last night to see Paloma Faith at Eden project. The staff here are wonderful, kind and accommodating and the hotel is well finished with excellent rooms. We had dinner at the hotel before we went out which was very good. Strong emphasis on seafood which they do brilliantly. Wish we were staying a few more days, next... More 

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Coventry, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed everything about this hotel. Charlestown is fabulous and this hotel is in the prime place right on the harbour side. The rooms were recently refurbished we chose room 9 which had views over the harbour and sea. It had a jacuzzi bath plus separate shower. The restaurant/ breakfast room also has great views. Great wifi which hasn't been the... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Love this place. Been here a few times due to my parents living in Cornwall. We decided to do my dads surprise birthday here and family travelled down and we all stayed for the weekend. Everyone loved it. Food was delicious, lovely staff and our room was amazing with a spar included. Cannot wait to stay here again.

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St Austell, United Kingdom
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Never Disappointed, always really nice food, no rush with your meal, staff are very nice and friendly, good value I would suggest always book as its a popular restaurant, most seating you can have a sea view but if not and they have a free table I am sure they will put you by a window

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Newcastle, Australia
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After flying into Heathrow from Australia, we hired up a car and made our way to Cornwall where we had prebooked at the Pier House Hotel. As the occasion was for my Son's wedding, which was to be held near St Austell, the hotel was perfectly located for our 6 day stay. On our arrival, the staff and management were... More 

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United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a very nice place to stay ... a great Hotel in a fabulous location! We had a superb room situated right next to the harbour! Beautifully decorated and very warm and comfortable too! The bathroom had a fab shower and all was immaculately clean and fresh! Anti bac hand soap in dispenser too! Which smelt really good! Not... More 

Was this review helpful? Yes 2
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