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All 1 Charlestown hotels

The Pier House Hotel

3.0 of 5 Hotel   |   Harbour Front, Charlestown, St Austell PL25 3NJ, England
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Ranked #1 of 1 Hotels in Charlestown
A recent review
5 of 5 stars reviewed 1 week ago
Kayleigh A
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237 reviews from our community

Traveler rating
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29
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent! The place is so we'll run, I was so impressed. Food perfect. Service very professional ! Couldn't fault anything. Really looked after, literally the best place I have ever been too for a Sunday roast ! We were so impressed I haven't stopped talking about it :)

Was this review helpful? Yes 4
Crediton, United Kingdom
Top Contributor
122 reviews 122 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited with my Husband on a very cold and wet morning. It was 11am and we asked if they were still serving breakfast. We were told by a very nice waitress that it was probably too late as they were getting ready for the Sunday Carvery which started at mid day, but she checked with the chef and he very... More 

Was this review helpful? Yes 1
Sutton Coldfield, United Kingdom
Top Contributor
136 reviews 136 reviews
31 hotel reviews
236 helpful votes 236 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a weekend break with friends. The service was fantastic from the moment we arrived. Lovely room with great views and we loved just sitting on the window seats watching the sun rise across the harbour. Room was well equiped with a good shower. I liked the fact that the bath towels were a decent size, so often... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Location, food, beer and comfort all far better than we expected. Lively bar next door with a good band made excellent entertainment on a saturday night. Smoked haddock breakfast very nice. Excellent location for touring. Nice change from our usual January stay in port isaac

Was this review helpful? Yes
Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow lovely overnight stay just got home all I can say it was lovely staff were lovely accommodation lovely breakfast lovely would we stay again,there is a car park just up the road which you share with other hotel beware because its cobbled so walking in high heels not recommend .

Was this review helpful? Yes 1
Leominster, United Kingdom
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We've just had a two night break in this wonderful old inn and thoroughly enjoyed it. From checkinnnng in to leaving everything was just lovely. We had a corner room (No 1) with stunning views and loads of space. It had a lovely shower room and comfy bed. The food, both in the bar and the restaurant was topnotch, and... More 

Was this review helpful? Yes 2
St Austell, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Lovely meal in a wonderful location, friendly service , and plenty of it, we went for a quiet meal, the ribeye steak was cooked perfectly and the cod and prawn Thermidor was great too , would not hesitate to recommend to friends and family

Was this review helpful? Yes 1
Port Talbot, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 25, 2015

The Pies House is a wonderful hotel in a beautuful location. Parking is a little way up the road as it is in a small harbour..but once inside the hotel has excellend food beer wine and fully (expertly finished) renovated rooms and facilities. Staff are a pleasure to meet! A totally wonderful place and well recomended if you are in... More 

Was this review helpful? Yes 3
Peter C, Manager at The Pier House Hotel, responded to this review

Many thanks for your positive response, we hope to see you back here in the future. More 

Bristol, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2015

The hotel is in a beautiful location on the harbour side, I Stayed overnight, booked in a single room but was upgraded to a family room (23), split over 2 levels with bathroom and 2 single beds upstairs. It had been recently refurbished and was nicely decorated and very clean. I had 3 course set meal, where you could tell... More 

Was this review helpful? Yes 2
Peter C, General Manager at The Pier House Hotel, responded to this review

Many thanks for taking the trouble to respond, we hope to see you back here in the future. thankyou More 

Herefordshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

We love this place ! We have been for meals many times over the past 15 years and have been having holidays in the hotel for over 12 years (love rooms 1,4,9), but due to us buying our own business we have not been able to go for a couple of years, We managed a short break in November 2014... More 

Was this review helpful? Yes 2
Peter C, General Manager at The Pier House Hotel, responded to this review

Many thanks for you kind comments, we hope to see you back here in the future. thank you More 

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Additional Information about The Pier House Hotel

Address: Harbour Front, Charlestown, St Austell PL25 3NJ, England
Phone Number:
Location: United Kingdom > England > Cornwall > St Austell > Charlestown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Pier House Hotel 3*
Number of rooms: 27
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Also Known As:
Pier Hotel St Austell
The Pier Hotel

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