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Abba Xalet Suites Hotel

4.0 of 5 Terra Major de Sispony (La Massana), Sispony AD400, Andorra
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Abba Xalet Suites Hotel
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Abba Xalet Suites Hotel
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218 reviews from our community

Traveler rating
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    92
    52
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    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Barcelona, Spain
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Positive: big room, nice view of the mountains, clean, nice service and very good breakfast.free parking :-) Negative: the spa experience was really disapointing! Really small spa and too much people inside. Nice location, 10 min from andorra city center

Was this review helpful? Yes
Miquelma, Director de Recepción at Abba Xalet Suites Hotel, responded to this review

Dear client, Thank you for your comments. We are sorry that your exprience in our spa wasn't quite satisfactory. We quote the entrance for 8 people per hour. Kind regards, Marta Guerrero More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just had a meal cooked by head chef Alex I believe. To say it was wonderful is an understatement, it was a pure pleasure from start to finish . Definitely one of the best meals I have ever had the pleasure to eat, the service was second to none also with an excellent knowledge of wine . Pure... More 

Was this review helpful? Yes
Miquelma, Director General at Abba Xalet Suites Hotel, responded to this review

Dear Martha, We were working hard to improve our meals and due to your comments we know we are in the good path. We'll inform Alex and the rest of his team about your opinion. Thank you very much!!!! Miquel Martínez General Manager Abba Xalet Suites Hotel More 

Melbourne, Australia
Top Contributor
194 reviews 194 reviews
26 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were with a large tour (40) group who spent overnight at the Hotel early Oct 14 for dinner and breakfast. The hotel looked nice and we were in a spacious room. However, as it was the off season, our meals were in another building. Access was outside via the car park down a dark stair well without proper lighting.... More 

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Miquelma, Director General at Abba Xalet Suites Hotel, responded to this review

Dear Julie, Thank you very much for your comments, as you say we work with one Restaurant during low seasons. We could not put in the building that we had our Restaurant open because the contract with the travel Agency specifies that their groups have to stay in Xalet Building. Until your comment we have not received any complaint from... More 

Zionsville, Indiana
Top Contributor
53 reviews 53 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 3, 2014

Stayed at this Hotel in the Summer. It was not crowded at all since this is primarily a ski resort area, but it turned out to be a really nice place to stay. The hotel is well taken care of, the breakfast was quite good and the rates were reasonable. Hotel staff were efficient if not overly friendly. Highly recommend... More 

Was this review helpful? Yes
Miquelma, Director de Recepción at Abba Xalet Suites Hotel, responded to this review

Dear client, Thank you very much for your comment. We hope that you could visit us in your next trip to Andorra. We are still working on offer a good service. Thank you. Kind regards, Marta More 

Bridgeport, West Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed July 17, 2014

We stayed here for only one night in early July on our whirlwind trip of Spain. The drive was terrible but the hotel is easy to find as there are signs pointing you in the right direction. We had a great room on the fourth floor. It had a sloped ceiling and a quaint terrace with double doors. There is... More 

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Perth, Australia
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 13, 2014

This was an overnight stay during our coach tour. The hotel is located approx. 4km from the Andorra city centre which was no problem for our group as we were dropped off in the town centre for a few hours shopping and coffee and then collected. The hotel is managed like a country club and I would think winter is... More 

Was this review helpful? Yes 1
London
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2014

Everything thing was great, service was friendly and spoke good English, restaurant food was excellent and a great price. Hotel rooms were spotless and beautiful, we were lucky enough to have a balcony and view which was a lovely surprise. The grounds were amazing and the views were outstanding. The only downside was, the location. A little off the beaten... More 

Was this review helpful? Yes
Miquelma, Director General at Abba Xalet Suites Hotel, responded to this review

Dear clients, Thank you very much for your comments, We are glad that you have enjoyed your stay and we hope to see you again soon. Best regards!!!! Miquel Martínez General Manager Abba Xalet Suites Hotel More 

Stockholm, Sweden
Top Contributor
100 reviews 100 reviews
41 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed June 2, 2014 via mobile

Really loved a lot of things about this hotel - scenic location, great food, friendly staff, spacious rooms, dog friendly but ..... The noise was unbelievable. In our room we could hear every sound - guests brushing their teeth, toilet flushing, doors opening and closing... The hotel building needs some serious sound proofing. On top of it, we felt like... More 

Was this review helpful? Yes 2
Miquelma, Director de Recepción at Abba Xalet Suites Hotel, responded to this review

Dear client, Thanks for your comments. We would like to inform you that the hotel has more quite rooms. If you come another time to our Hotel, please do not hesitate to contact us and we will try to give you a quite room. Regards!!! Marta Guerrero Front Offie Manager Abba Xalet Suites Hotel More 

Windsor, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 21, 2014

We've stayed at the hotel for 4 nights doing mainly skiing... the building is picturesque and the staff was very helpful and friendly. I was a bit worried reading some of the reviews but I think the hotel is underrated as the food was great especially 3 course dinners. I really enjoyed the pumpkin soup and the seabass I had... More 

Was this review helpful? Yes 2
Miquelma, Director General at Abba Xalet Suites Hotel, responded to this review

Dear client, Thank you very much for your comments and we are happy you enoyed your stay with us. Regards, Miquel Martinez General Manager Abba Xalet Suites Hotel More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 20, 2014

I have been several times to this hotel. First experience was excellent. Last weekend we went again with 6 friends for a ski weekend. It is a 4* hotel, or supposed to be, because the staff was extremely unhelpful apart for one girl. We never received the ski pass we bought. We asked at the reception, and they said they... More 

Was this review helpful? Yes 3
Miquelma, Director General at Abba Xalet Suites Hotel, responded to this review

Dear client, We are sorry that your last experience wasn't as pleasant as you had expected. We think there was a misunderstanding with our eventual Receptionist (only winter season), because she speaks poor English. On the other hand, we check our breakfast every day, it has been always the same and it could be a sold out moment. But after... More 

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Additional Information about Abba Xalet Suites Hotel

Address: Terra Major de Sispony (La Massana), Sispony AD400, Andorra
Location: Andorra > La Massana Parish > Sispony
Price Range (Based on Average Rates): $
Hotel Class:4 star — Abba Xalet Suites Hotel 4*
Number of rooms: 83
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Also Known As:
Abba Xalet Hotel
Abba Xalet La Massana
Abba Xalet Suites Hotel Andorra/La Massana Parish - Sispony

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