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Al Bustan Palace, a Ritz-Carlton Hotel

#1 of 39 Hotels in Muscat
Certificate of Excellence
5.0 of 5
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Hotel packages
PO Box 1998 | Muttrah, Muscat 114, Oman
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Complimentary Breakfast
Al Bustan Palace, a Ritz-Carlton Hotel
Best prices for: 1 room 1 guest
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Ranked #1 of 39 Hotels in Muscat
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 17, 2013
derringo Vienna, Austria
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Al Bustan Palace, a Ritz-Carlton Hotel
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Vienna, Austria
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 17, 2013

Has been for a long time the best option in Muscat, I quite like the Lagoon Access rooms since the suites aren't really value for money. Lagoon access are small rooms but very nice and direct access into the pool. Service and food are very good, location is great, and the hotel grounds immaculately maintained. It is not a place... More 

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houston, tx
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 16, 2013

Eveything from the actual Palace, the views of the mountains & sea, the grounds all were just magnificant. I work in Saudi Arabia and it was a breathe of fresh air to actually see a place as nice as Muscat. The room I had was the one bedroom executive suite using Marriott points (otherwise 450 RO/night. The room was actually... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 16, 2013

Overall, it's a stunning hotel Favourite bits: The lobby is out of this world. It's so big, grand and unique it should really be a tourist attraction in itself. We were bowled over by it. Service is exceptional. The staff near the sunbeds especially so. The level of english amongst the staff was 1st rate and better than other Omani... More 

Was this review helpful? Yes 1
Muscat, Oman
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 15, 2013

Visited the hotel just before Christmas 2012. The welcome was second to none and the sheer delight shown by the staff when they showed me the giant gingerbread house and the Christmas tree was a delight to see. On the Christmas tree there were plastic globes that you could buy for 10 OMR and the money went to a children's... More 

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Dubai, United Arab Emirates
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 5, 2013

We stayed at the Bustan Palace on a weekend trip to Muscat. Seeing as it was just one night, we didn't mind shelling out a bit more than we normally would. And it was well worth it. From the opulent lobby area (we couldn’t stop taking pictures) and friendly staff to the carefully manicured gardens and spotlessly clean beach, the... More 

Was this review helpful? Yes 5
London, United Kingdom
Contributor
19 reviews 19 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 4, 2013

I only spent a night here... so will definitely be back! The hotel has one of the best beaches in Muscat and it is very family friendly. The rooms are very comfortable - i liked having the seaview. Good food.

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Palo Alto, California
Top Contributor
78 reviews 78 reviews
34 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed February 3, 2013

We traveled with another couple over the Christmas holidays, December 2012. We spent 4 nights and from beginning to end we had an excellent stay. Our room was the partial sea view and the other couple had the lagoon view. We were mostly facing a wall but didn't mind it too much, as the room itself was beautiful and comfortable... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 31, 2013

Outstanding service from the Ritz Carlton team. Leaving on Saturday having escaped the snow and rain of London for a week. Rooms are practical, comfortable and clean, bathrooms smaller than expected but well maintained. The staff at this hotel are outstanding and really make you very comfortable and go out of their way to ensure you will want to return.... More 

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Winchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 30, 2013

As expected, this hotel was beautiful and palatial in every respect. The entrance Atrium is built under a very high dome adorned with massive chandeliers. Afternoon tea is served here accompanied by classical music. Our Lagoon room was very spacious, with a private terrace directly on to the Lagoon pool. Well air-conditioned with comfortable sofa, chairs and desk. The mini... More 

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luxembourg
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 28, 2013

We were very lucky to spend one week in this fantastic hotel, everything was perfect The only suggestion we would do is to organize more shuttles per day because the hotel is rather far from the highlights.

Was this review helpful? Yes 2
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