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Al Bustan Palace, a Ritz-Carlton Hotel

#1 of 39 Hotels in Muscat
Certificate of Excellence
5.0 of 5
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PO Box 1998 | Muttrah, Muscat 114, Oman
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Complimentary Breakfast
Al Bustan Palace, a Ritz-Carlton Hotel
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Ranked #1 of 39 Hotels in Muscat
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 24, 2013
MoSaloojee23 Epsom, United Kingdom
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Al Bustan Palace, a Ritz-Carlton Hotel
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Epsom, United Kingdom
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed June 24, 2013

Having spent one week at Al Bustan palace with my girlfriend I would most definitely return however looking to book a bigger room - we stayed in a lagoon room which was perfect during this time of the year where temperatures reach 40 degrees C. Check-in was quick and easy and the staff member took us to the room, the... More 

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1 review
5 of 5 stars Reviewed June 24, 2013

Very good selection of indoor and out door resturant and closest to shore waves. Great reception Ambiance and friendly people. Good connection to many tourist places and agencies. The room prices may vary but with advance or corporate rates features will be a great place to spend few days in oman and travel to interior locations.

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St Albans UK
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 23, 2013

Luxurious hotel with the most attentive and helpful staff it is possible to find. The food was superb and the rooms and views in keeping with the general opulence of the hotel. They foyer is magnificent and sets the tone for everything that follows including manicured gardens, a sea so warm it rivals the pool, and a choice of restaurants... More 

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uk
Top Contributor
68 reviews 68 reviews
34 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed June 22, 2013

Third visit to the Al Bustan in as many years, and little has changed. The shuttle into town seemed to be suspended until the cooler weather, and therefore the guests, return - there were days when I almost had the place to myself - so if you're averse to driving while you're there check with the hotel before you book,... More 

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Penistone Uk
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 20, 2013

Amazing place and service - beautiful grounds - the pool area is stunning. Loved the personal coolers on the beach and the free non-alcoholic mini bar in the rooms. The foyer is so lovely it does take your breath away as you walk in. The beds were the comfiest I have ever slept in. Food is a tad on the... More 

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London, United Kingdom
Top Contributor
124 reviews 124 reviews
41 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed June 19, 2013

This is a classic Muscat building; palatial, grand entrance and fantastic atrium. Lots of Arabian character but in a large and modern hotel with Ritz Carlton service standards. Pros: - Service is very good by any Omani standards. Staff are well trained and aim to please. - Good breakfast buffet with views of infinity pool and ocean. - Several restaurant... More 

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Muscat
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2013

I booked this hotel for the weekend for my husbands birthday and a final get away before we have our first baby. The hotel was great and the staff were excellent, especially Frederico on Reception who arranged a birthday cake and was so polite and happy to help. I had a great nights sleep as the beds were amazing and... More 

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Al Muharraq, Bahrain
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2013

Just back from a 4 night break 11-15 June. After arriving at 0100, the hotel staff were still very friendly at check in and made the process smooth and easy. The reception area is a refreshing open space, elegantly decked out in a mixture of Arabic and western décor. We had a mountain view room just over the reception which... More 

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Al Muharraq, Bahrain
Top Contributor
51 reviews 51 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 19, 2013

Al-Bustan Palace sets the benchmark for ideal service. Never before have I experienced such attentive, caring service from EVERY member of staff and this absolutely ensured our trip left a fabulous memory. We arrived in the early hours of the morning, and upon arrival we were instantly greeted at the door with the warmest welcome. As we checked in, we... More 

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Muscat, Oman
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 18, 2013

Spent a night with my family, in a lagoon room, and while this is the most prestigious in Oman, I was terribly disappointed with certain aspects of it. Reservation and check-in was smooth, and we were personally welcomed by the duty manager. This was a nice touch. The room was spacious and well-laid out, it was rather tatty and frayed... More 

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