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All 36 Muscat hotels

Al Bustan Palace, a Ritz-Carlton Hotel

5.0 of 5 Hotel   |   PO Box 1998 | Quron Beach, Muscat 114, Oman
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Ranked #1 of 36 Hotels in Muscat
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
leo707 Chester, United Kingdom
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903 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chester, United Kingdom
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After two weeks of exploring beautiful Oman we selected the Al Bustan for a two night stay to relax before returning to the UK. We could not have made a better choice. Situated in a small bay on the outskirts of Muscat with its own tranquil beach and well manicured grounds and yet only 30 minutes from the airport. The... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is absolutely fabulous. The scenery, service and comfort were all exceptional. If you get chance to venture out of the hotel, you will be greeted with beautiful scenery and the warmest welcome from the Omani locals. We will definitely be returning.

Was this review helpful? Yes 1
Pleasantville, NY
Top Contributor
299 reviews 299 reviews
76 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

If your tastes in hotels run to the grand and imposing (acres of marble interiors, manicured lawns etc), Al Bustan Palace is probably the place for you. The lobby is simply extraordinary in terms of scale and grandeur. Service levels are high with friendly and helpful staff to be found everywhere. My king bed room on the 6th floor was... More 

Was this review helpful? Yes 1
The Hague, The Netherlands
Top Contributor
526 reviews 526 reviews
114 hotel reviews
366 helpful votes 366 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited the Al Bustan for dinner and took some photo's. It has a very restrained and purposely designed style, almost something in between a mosque and a present day cathedral. Also the outside grounds are very geometrical and neat. Lighting is superb, grounds are expansive, all staff is very friendly and helpful.

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Dorchester, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were looking for a place with sun and good food for a 7 day Winter break, The Al Bustan is a top quality hotel, set in beautiful grounds, well worthy of its 5 stars. There are 3 excellent restaurants - each very different plus a superb poolside lunch café, the service is perfect. The main pool (there are about... More 

Was this review helpful? Yes 2
Abu Dhabi, UAE
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is beautiful, with an awe inspiring lobby and gorgeous grounds, but the thing that makes it really special is the staff. Everyone we met was kind, professional, efficient and happy and they made us feel genuinely welcome and looked after. Even though this is a very smart hotel our kids loved it too, there is a great kids... More 

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Sydney, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a most beautiful hotel in an even more beautiful setting. The staff were extremely courteous and helpful and the facilities excellent. There was enough variety of restaurants to eat somewhere different each day during our stay. The Al Bustan Palace has an exotic scent of omani incence (frankincense) in the main foyer that really added to the regal... More 

Was this review helpful? Yes 1
Algiers, Alger, Algeria
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Its masterpiece in oman and the region,with white sands private beach,excellent service,and friendly staff.Its close to His Majesty Sulytan Qabouse Alalam Palace.This hotel with its unique designe like one thousand and one night legendary palaces.

Was this review helpful? Yes 1
Cheltenham, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I think it is worth a trip to Muscat just to be able to stay in the Al Bustan Palace. I found our holiday there to be an outstanding and memorable experience. The first impression was breathtaking as we entered the magnificent foyer and our room, with a balcony that opened onto a pool, was superbly comfortable and luxurious. The... More 

Was this review helpful? Yes 3
Portsmouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a spare night in Muscat after travelling around Oman on our honeymoon and decided to book into the Al Bustan before spending four nights at the Shangri-la. The interior and grounds of this hotel are clearly spectacular, but we felt that a lack of attention to detail let the place down. On the whole, these were details that... More 

Was this review helpful? Yes 3
AlBustanPalace, General Manager at Al Bustan Palace, a Ritz-Carlton Hotel, responded to this review

Dear Greg S, Thank you for the review about your recent stay at our Resort. I am glad you enjoyed the interior and grounds of this hotel. However, I am deeply saddened to read that your overall experience was below your expectations due to lack of attention to details. I regret that you did not give the opportunity to discuss... More 

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Additional Information about Al Bustan Palace, a Ritz-Carlton Hotel

Address: PO Box 1998 | Quron Beach, Muscat 114, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Al Bustan Palace, a Ritz-Carlton Hotel 5*
Number of rooms: 250
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Also Known As:
Intercontinental Hotel Muttrah
Hotel Style:
#1 Luxury Hotel in Muscat
#1 Romantic Hotel in Muscat
#1 On the Beach Hotel in Muscat
#1 Family Hotel in Muscat
#1 Business Hotel in Muscat

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