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All 34 Muscat hotels

Grand Hyatt Muscat

5.0 of 5 Hotel   |   Shatti Al Qurum Diplomatic District | PO Box 951, Muscat 133, Oman
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Ranked #6 of 34 hotels in Muscat
Certificate of Excellence 2013
A recent review
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462 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for one night rather than drive home after St David's Day dinner and dance in the Hyatt. The room and we were upgraded was big, with a balcony overlooking the pool and out to sea. One hell of a trek from reception to the room and no lift. Let me explain.... there are lifts, but they are placed in... More

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Fife
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We didnt stay at the hotel but did pay to spend the day at the pool. On arriving we ate at the poolside restaurant which was very nice, great choice with a lovely range of cocktails. Very friendly bar staff. The pool itself is lovely with a swim up bar which we used and had some more cocktails. A lovely... More

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Abu Dhabi, United Arab Emirates
Top Contributor
57 reviews 57 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here on various business trips over the past two years. The principal appeal of the hotel is its location and the excellent business lounge/terrace. The rooms are spacious and well appointed, and the beds comfortable. The stye and decor (as others have commented)throughout is curious and rather 'theme park' - it is increasingly in need of an... More

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Toaster803, thank you for your valued feedback. We're delighted you took the time to share your experience with us. We can assure you that the prices of services at the hotel are in line with other 5-star properties in Muscat. However, I will certainly share your feedback with our management team to see if there are areas we can... More

Senior Contributor
36 reviews 36 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel, with a lot to offer. Club room with lounge access is great, service was outstanding. My stay was extremely pleasant and I look forward to the next time. Breakfast was great and the Nespresso machine in the room is a nice touch.

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Jeddahduc, thank you for your valued feedback. We highly appreciate the time you've taken to share your experience with us. Its fantastic to hear that you enjoyed your stay and thought the Nespresso machine was an added advantage. Club rooms offer a variety of services such as complimentary wifi and Club Lounge access. Thank you very much and we... More

Busselton WA
Top Contributor
69 reviews 69 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is a visual overload, ostentatious, perhaps OTT, but stunning, beautiful and opulant. Marble, stained glass, with a mix of bedouin, art deco..etc etc. 5 night stay over New Year here was a delight. Large classy Club room, with everything. Nothing to fault, other than it was not cheap, Meals here were superb, but, at a healthy price tag. We... More

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Gary D, thank you for your detailed and delightful review. It's been rather exciting to read about your recent experience at Grand Hyatt Muscat. We loved browsing through some of the photos that you've posted as well. We will ensure we relay the positive feedback about our associates in our Grand Club lounge. Gary once again, thank you for... More

Spokane, Washington
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'm probably being a little generous at 3 stars. Nothing bad happened but nothing good happened either so at these prices, I'm thinking there are likely better options. The style is lovely and the lobby in particular is impressive, but everything is showing wear in the restaurants, lounges and guest rooms. We're ok with a little "old world charm" but... More

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear sks519, thank you for taking the time to leave us a review on trip advisor. We would like to apologise for not being able to leave a good impression during your recent stay with us. We strive to provide authentic hospitality and when that is not achieved, we know that there is still much room for improvement. We would... More

Brussels, Belgium
Top Contributor
52 reviews 52 reviews
41 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed there 3 nights for business and I really enjoyed my stay : I had a club room with access to the lounge . Room was big and bathroom was perfect. Fresh fruit and Nespresso machine in the room too. Buffet breakfast is great , swimming pool is large, staff is very efficient and extremely nice. Extremely pleasant to... More

Was this review helpful? Yes 2
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Londra_11, thank you for your pleasant and kind feedback. Staying on the Club floor has great benefits such as complimentary wifi and access to our Grand Club lounge. We're delighted to hear you enjoyed these services as well as our pool and associates. Many thanks once again and we hope to welcome you back soon. Regards, Nicole Bassit Marketing... More

Muscat, Oman
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2014

Once again, I was back at this hotel last summer for my wedding anniversary for two night, stayed at the #604, The room once again in great condition, room service was top-noch, Hotel staff every friendly, food was amazing. This is my second review of this hotel and I will say it once again, this is the best 5* hotel... More

Was this review helpful? Yes 1
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Rawahi H, thank you very much for your valued feedback. As a loyal guest to the hotel, we take pride in serving you again and again. Thank you for choosing us on numerous occasions, on both business and leisure. We are delighted to to know that we are your hotel of choice. Many thanks once again for sharing your... More

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 8, 2014

I have been to this hotel twice. I would say it is a luxurious type of hotel with very decent staff. Having a wonderful coastal view. Hotel outlets quite over priced but definitely will return again and again.

Was this review helpful? Yes
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Mohammed A, thank you for your valued feedback. Reading about your recent stay and how much you enjoyed the hotel is very rewarding. We continue to strive in providing authentic hospitality and make sure that we only deliver the best. We're happy to also learn that you will continue to return to Grand Hyatt Muscat and so we look... More

London
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2014

We stayed here for 5 nights and had a fantastic time. We had booked a triple room and they gave us a twin with put you up bed. When we complained it was sorted immediately and got 3 proper beds. We had upgraded to the executive floor and our breakfast and evening drinks were included in the price. This was... More

Was this review helpful? Yes 1
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear cathx74, thank you for your great feedback and for giving us full ratings in all 6 categories. We are happy to hear that you enjoyed your stay and that there were no setbacks from our end. Thank you for your review once again and we hope to welcome you back to Grand Hyatt Muscat. More

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Additional Information about Grand Hyatt Muscat

Also Known As:
Grand Hyatt Muscat Hotel
Grand Hyatt Muscat Hotel Muscat
Muscat Grand Hyatt
Hyatt Muscat
Muscat Hyatt
Address: Shatti Al Qurum Diplomatic District | PO Box 951, Muscat 133, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Muscat
#5 On the Beach Hotel in Muscat
#5 Family Hotel in Muscat
#5 Luxury Hotel in Muscat
#6 Romantic Hotel in Muscat
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Muscat 5*
Official Description (provided by the hotel):
Grand Hyatt Muscat is a 5 star hotel situated on a pristine stretch of beach in the capital of the Sultanate of Oman and is a striking illustration of Arabian architecture. Located in the heart of the diplomatic district of the city in Shatti Al Qurm, majestic surroundings and traditional Omani hospitality combine for a truly unforgettable stay. Grand Hyatt Muscat is perfect for both business and leisure pursuits, and is one of the largest and most opulent luxury hotels Muscat has to offer, with 280 stylishly appointed rooms & suites. The property has exceptional recreational facilities and numerous meeting and banquet spaces which cater to a wide range of events and business requirements. Guests can choose from a variety of award winning restaurants, bars and lounges including Grand Hyatt Muscat’s signature restaurant, Tuscany Italian restaurant, the Rooftop Grill House and Muscat’s premier night club Copacabana. ... more   less 
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