We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 Muscat hotels

Grand Hyatt Muscat

5.0 of 5 Hotel   |   Shatti Al Qurum Diplomatic District | PO Box 951, Muscat 133, Oman
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Book Early & Save
Save Saved
You added Grand Hyatt Muscat to your Saves list
Grand Hyatt Muscat
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
81%
Ranked #4 of 33 hotels in Muscat
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
paul g London, United Kingdom
  • Overview
  • Reviews (500)
  • Photos (323)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (131)
  • Location
  • More
Write a Review

500 people have reviewed this hotel

Traveler rating
    231
    175
    55
    28
    11
See reviews for
75
153
30
167
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am in the hotel as a long term guest and this hotel is perfect. The food is great and as I am working, I get a lot of room service. They are so helpful that Bernard the room service manager has even asked me to tell him what food I prefer. That is service. The hotel is next to... More

Was this review helpful? Yes
dubai
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first visit to Muscat in Oman and whilst we were only there for 2 nights, we managed (mainly thanks to some very kind Omani friends) to see quite a bot of this beautiful country. We stayed at the Grand Hyatt in Muscat and were very pleased with the level of service and the quality and serenity of... More

Was this review helpful? Yes
Yorkshire, England
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our short 3 night stay. Was at a very hot time of year so the pool came in very handy. Staff were mixed some were friendly and others weren't as efficient. We had a lovely room. We are in a few of the restaurants which were fine. We really enjoyed our meal at the Indian restaurant in the... More

Was this review helpful? Yes
Dubai
Top Contributor
75 reviews 75 reviews
75 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for 3 nights for business visit during June 2012. It was my first Hyatt experience. The design and architecture of the hotel is amazing. I felt it represents Oman and Muscat theme. My check-In was smooth. I booked Grand Room (Basic Room) It was very spacious and fully equipped. I loved the toilets as it was bath tub... More

Was this review helpful? Yes 4
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Mohi_Khater, Many thanks for your valued feedback. We're happy to hear that you're first Hyatt experience was at Grand Hyatt Muscat. We are also delighted to have been able to provide you with authentic Hyatt hospitality. With reference the the internet, this service is provided by a third party with this being a preferred vendor for most of the... More

Mumbai (Bombay), India
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited the hotel after almost ten years and very little had changed. Still a grand hotel with an ornate lobby and large spacious rooms. Yet there is a sense of being past it's prime especially in terms of the room decor. Apart from that the staff were very gracious and the Italian restaurant very good though pricey. Excellent breakfast buffet.

Was this review helpful? Yes 1
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear keasdad, I would like to sincerely thank you for your valued review. We're very happy to know that you have chosen to return to Grand Hyatt Muscat after 10 years. We have tried our utmost best to preserve the authentic Arabian feel even after so many years. Many thanks once again and I hope you continue to choose to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This is my first time to travel in Oman and I was stay in Grand Hyatt Muscut hotel Very lovely, Fantastic asmosphere and they gave us so warm welcome! If you never been here Should be try to stay here You will not disappointment!!

Was this review helpful? Yes 1
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Elizabeth B, Many thanks for taking the time to share your experience on trip advisor. We highly appreciate your positive comments and are thrilled to learn that you thoroughly enjoyed your stay at Grand Hyatt Muscat. We hope that you choose to stay with us on your next visit to Oman. Regards, Nicole Bassit Marketing Communications Manager More

Abu Dhabi
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 4, 2014

We are staying here from Thursday 3rd June, with three nights earned with my platinum account. I regularly visit one of the Andaz hotels for work. It was the holy month of Ramadan, and all the hotels in the Gulf have summer offers to entice guests. On arrival at 21:00 we were greeted by a lovely concierge. We made way... More

Was this review helpful? Yes 3
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear AbuDhabiTraveller, Many thanks for your valued feedback. Please accept our sincerest apologies for the shortcomings during your recent stay at Grand Hyatt Muscat. We value each and every guest staying with us and our loyalty members are of utmost importance. We will ensure the remarks mentioned by you are discussed with our management to ensure proper training is conducted... More

Arrowtown, New Zealand
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 29, 2014

Would recommend this hotel to anyone wanting somewhere to stay in Muscat, and wanting a relaxing time. We spent 3 nights there after a busy time in Uganda. Room, staff, food, just everything was great. Swimming pool was fantastic as well.

Was this review helpful? Yes
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear annasorsld, Many thanks for your great feedback. It really is delightful to know that your experience at Grand Hyatt Muscat was nothing less than fantastic. We hope you choose to stay at Grand Hyatt Muscat on your next visit to Oman. Regards, Nicole Bassit Marketing Communications Manager More

Antwerp
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 25, 2014

I took for the first time the 'business club' formula. I can only confirm that the formula is extremely good for a very frequent business traveller. A oasis after a busy business day ! But most important I would like to thank the Ukraine lady of the reception. She made the effort to leave her position to guide me to... More

Was this review helpful? Yes 1
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Jan999Antwerp, Thank you for taking the time to share your feedback on trip advisor. We are happy to hear that you enjoyed our Grand Club facilities. As a frequent business traveler, the Grand Club is indeed ideal for quick meals and meetings. Thank you once again and we will surely inform Maria, our colleague from Front Desk about your... More

Melbourne, Australia
Top Contributor
1,217 reviews 1,217 reviews
79 hotel reviews
449 helpful votes 449 helpful votes
4 of 5 stars Reviewed June 25, 2014

I visited the hotel after a trip to nearby Sultan Qaboos Mosque. I wasn't a guest but came to check out the opulent interior and ended up staying for a meal in the John Barry Bar. The hotel lobby is rather spectacular with its rotating statue of an arab on horseback and a very modern looking grand piano. The John... More

Was this review helpful? Yes
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Jolyon67, Thank you for your feedback. We're happy to hear that you came over especially to visit John Barry Bar. It is indeed one of the most iconic bars in the city. However, we currently do not feature live music in the evenings and hope to bring this back soon. Many thanks once again and we look forward to... More

Owners: What's your side of the story?
If you own or manage Grand Hyatt Muscat, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Hyatt Muscat? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Muscat

Address: Shatti Al Qurum Diplomatic District | PO Box 951, Muscat 133, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Muscat 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Orbitz, Tingo, Hotels.com, HotelTravel.com, BookingOdigeoWL, TripOnline SA and Venere so you can book your Grand Hyatt Muscat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Muscat Hotel Muscat
Muscat Grand Hyatt
Hyatt Muscat
Muscat Hyatt

323 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (308)
Viewed
Hotel & grounds (84)
Viewed
View from room (10)
Viewed
Room/suite (54)
Viewed
Pool/beach area (36)
Viewed
Bathroom (9)
Viewed
Dining (24)
Viewed
Business center/function rooms (2)
Viewed
Other (89)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
View from room (1)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (3)
Viewed
Dining (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Muscat with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#2 Business Hotel in Muscat #4 Luxury Hotel in Muscat #4 Family Hotel in Muscat #4 Romantic Hotel in Muscat #4 On the Beach Hotel in Muscat
Hotel Class
Official Description (provided by the hotel)
Grand Hyatt Muscat is a 5 star hotel situated on a pristine stretch of beach in the capital of the Sultanate of Oman and is a striking illustration of Arabian architecture. Located in the heart of the diplomatic district of the city in Shatti Al Qurm, majestic surroundings and traditional Omani hospitality combine for a truly unforgettable stay. Grand Hyatt Muscat is perfect for both business and leisure pursuits, and is one of the largest and most opulent luxury hotels Muscat has to offer, with 280 stylishly appointed rooms & suites. The property has exceptional recreational facilities and numerous meeting and banquet spaces which cater to a wide range of events and business requirements. Guests can choose from a variety of award winning restaurants, bars and lounges including Grand Hyatt Muscat’s signature restaurant, Tuscany Italian restaurant, the Rooftop Grill House and Muscat’s premier night club Copacabana. ... more   less 
Number of rooms
280

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Grand Hyatt Muscat and other travelers.
1 question
20 days ago

See all questions (1)

Questions? Get answers from Grand Hyatt Muscat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer