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All 33 Muscat hotels

Grand Hyatt Muscat

5.0 of 5 Hotel   |   Shatti Al Qurum Diplomatic District | PO Box 951, Muscat 133, Oman
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81%
Ranked #4 of 33 hotels in Muscat
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
keasdad Mumbai (Bombay), India
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495 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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English first
Mumbai (Bombay), India
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Visited the hotel after almost ten years and very little had changed. Still a grand hotel with an ornate lobby and large spacious rooms. Yet there is a sense of being past it's prime especially in terms of the room decor. Apart from that the staff were very gracious and the Italian restaurant very good though pricey. Excellent breakfast buffet.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is my first time to travel in Oman and I was stay in Grand Hyatt Muscut hotel Very lovely, Fantastic asmosphere and they gave us so warm welcome! If you never been here Should be try to stay here You will not disappointment!!

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Abu Dhabi
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We are staying here from Thursday 3rd June, with three nights earned with my platinum account. I regularly visit one of the Andaz hotels for work. It was the holy month of Ramadan, and all the hotels in the Gulf have summer offers to entice guests. On arrival at 21:00 we were greeted by a lovely concierge. We made way... More

Was this review helpful? Yes 3
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear AbuDhabiTraveller, Many thanks for your valued feedback. Please accept our sincerest apologies for the shortcomings during your recent stay at Grand Hyatt Muscat. We value each and every guest staying with us and our loyalty members are of utmost importance. We will ensure the remarks mentioned by you are discussed with our management to ensure proper training is conducted... More

Arrowtown, New Zealand
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Would recommend this hotel to anyone wanting somewhere to stay in Muscat, and wanting a relaxing time. We spent 3 nights there after a busy time in Uganda. Room, staff, food, just everything was great. Swimming pool was fantastic as well.

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear annasorsld, Many thanks for your great feedback. It really is delightful to know that your experience at Grand Hyatt Muscat was nothing less than fantastic. We hope you choose to stay at Grand Hyatt Muscat on your next visit to Oman. Regards, Nicole Bassit Marketing Communications Manager More

Antwerp
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 25, 2014

I took for the first time the 'business club' formula. I can only confirm that the formula is extremely good for a very frequent business traveller. A oasis after a busy business day ! But most important I would like to thank the Ukraine lady of the reception. She made the effort to leave her position to guide me to... More

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Jan999Antwerp, Thank you for taking the time to share your feedback on trip advisor. We are happy to hear that you enjoyed our Grand Club facilities. As a frequent business traveler, the Grand Club is indeed ideal for quick meals and meetings. Thank you once again and we will surely inform Maria, our colleague from Front Desk about your... More

Melbourne, Australia
Top Contributor
1,028 reviews 1,028 reviews
71 hotel reviews
344 helpful votes 344 helpful votes
4 of 5 stars Reviewed June 25, 2014

I visited the hotel after a trip to nearby Sultan Qaboos Mosque. I wasn't a guest but came to check out the opulent interior and ended up staying for a meal in the John Barry Bar. The hotel lobby is rather spectacular with its rotating statue of an arab on horseback and a very modern looking grand piano. The John... More

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Jolyon67, Thank you for your feedback. We're happy to hear that you came over especially to visit John Barry Bar. It is indeed one of the most iconic bars in the city. However, we currently do not feature live music in the evenings and hope to bring this back soon. Many thanks once again and we look forward to... More

Lagos, Nigeria
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2014

this was my first visit to this particular bar, on the recommendation of someone I had met the previous night in another location. The ambience was good, service good, sports on view very varied, including International rugby and at this time the ever present world cup. A definite for expats of a sporting inclination and good for just socializing anyway.

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear YFB2912, Many thanks for your valued feedback. We highly appreciate the time you have taken to share your review with us and look forward to welcoming you back to Habana Sports Bar and Grand Hyatt Muscat soon. Regards, Nicole Bassit Marketing Communications Manager More

The Hague, The Netherlands
Top Contributor
435 reviews 435 reviews
99 hotel reviews
290 helpful votes 290 helpful votes
4 of 5 stars Reviewed June 21, 2014

The Grand Hyatt remains a favourite in Muscat thanks to its ornate and opulent decor, relaxed yet upscale atmosphere, good location on the beach, very pleasant resort style garden and pool, excellent service and great offer of food and drink options on site, against a reasonable price for a five star property (with a twist). In line with some other... More

Was this review helpful? Yes 1
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Hermes_NL, We are delighted to read your review and thank you for your feedback once more. We have taken into consideration some of the reviews from other travelers about the poolside area and will look into this immediately. As always, we welcome your feedback and are happy to read another comment from you. I hope you enjoy your stay... More

Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed June 21, 2014

Stayed here for a weekend as quick break from the Park Hyatt in Jeddah. It was great, the rooms were big, all of the staff I met were chatty, pleasant and one or two were positively friendly. One waitress in the poolside restaurant almost made my trip, as she chatted away and made me feel very welcome. Great balinese special... More

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear AdamHoyle, Greetings and many thanks for your valued feedback. We're delighted you decided to make a stop at Grand Hyatt Muscat from Park Hyatt Jeddah. We will surely relay the positive feedback to our associates and would like to thank you for choosing to stay with us. We hope to welcome you back again on your next visit to... More

Dubai, United Arab Emirates
Top Contributor
74 reviews 74 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 19, 2014

The service was only surpassed by the remarkable décor and opulence of the lobby lounge. Being here on business, I was pleasantly surprised by the number of power outlets in the room and sufficient 'desk' space. Service at breakfast was very helpful and friendly. Nothing is 'cheap' in Muscat, but the value for price was extremely reasonable.

Was this review helpful? Yes
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Meiksinparadise, Thank you for your valued feedback on trip advisor. We are delighted to read your review and are thrilled that our service and hotel opulence have exceeded your expectations. We look forward to welcoming you back again in the near future. Regards, Nicole Bassit Marketing Communications Manager More

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Additional Information about Grand Hyatt Muscat

Address: Shatti Al Qurum Diplomatic District | PO Box 951, Muscat 133, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Muscat 5*
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Also Known As:
Grand Hyatt Muscat Hotel Muscat
Muscat Grand Hyatt
Hyatt Muscat
Muscat Hyatt

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#2 Business Hotel in Muscat #4 Family Hotel in Muscat #4 On the Beach Hotel in Muscat #4 Romantic Hotel in Muscat #4 Luxury Hotel in Muscat
Hotel Class
Official Description (provided by the hotel)
Grand Hyatt Muscat is a 5 star hotel situated on a pristine stretch of beach in the capital of the Sultanate of Oman and is a striking illustration of Arabian architecture. Located in the heart of the diplomatic district of the city in Shatti Al Qurm, majestic surroundings and traditional Omani hospitality combine for a truly unforgettable stay. Grand Hyatt Muscat is perfect for both business and leisure pursuits, and is one of the largest and most opulent luxury hotels Muscat has to offer, with 280 stylishly appointed rooms & suites. The property has exceptional recreational facilities and numerous meeting and banquet spaces which cater to a wide range of events and business requirements. Guests can choose from a variety of award winning restaurants, bars and lounges including Grand Hyatt Muscat’s signature restaurant, Tuscany Italian restaurant, the Rooftop Grill House and Muscat’s premier night club Copacabana. ... more   less 
Number of rooms
280

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