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InterContinental Hotel Muscat

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Al Kharjiya Street | Al Shati Area, Muscat, Oman
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1 room 1 guest
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InterContinental Hotel Muscat
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683 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (683)
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Forth, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Right next to the opera house and the beach, the staff were great and always helpful. Close by to many attractions and hotel has reasonable and helpful drivers to take you about to places when the temps are too high to walk. Very expensive with in house prices but to be expected with this calibre of hotel. Rooms clean and... More 

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Muscat, Oman
1 review
4 of 5 stars Reviewed 1 week ago

The atmosphere at the Intercon's Tiki Bar (A.K.A "John's Bar") is one of 'local pub' for many of us living in Muscat. John and his team provide a friendly welcome and a moment of respite while the kids run around the Intercon's garden. Bliss!

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Beirut, Lebanon
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to Oman for a week on a business trip and found out the Intercontinental Oasis amidst raging sun.The food/service/room as well as overall ambiance were unique and exceptional!The Sea food night was fresh and exquisite.Even the concierge service was professional.Well Done! I cannot wait to go back there(hopefully in a milder weather )

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Muscat, Oman
1 review
5 of 5 stars Reviewed 1 week ago

The Tiki bar in Muscat intercon is excelent place to chill out and relax, Mr John and the rest of the staff at the bar will make feel very welcome. They will call you by your name even they only met you the 2nd time. Recommended

Was this review helpful? Yes
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear geeser, thank you so much for your positive feedback on tripadvisor. I can only agree that our Tiki bar is a little gem hidden in our wonderful garden. John does a fantastic job and provides a great service to make this place memorable. I can assure you he will get celebrated because of your comment on a special occasion.... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

It was a nice hotel next to the beach. I wouldn't suggest this beach for swimming. The furniture were quite old and after visiting the other 5* hotels in muscat (e.g Chedi) i could say that it could be a 4 star hotel. Therefore, the stuff was very friendly, the room was clean and the breakfast very good.

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Katerina2105, thank you for your positive feedback on tripadvisor. I am glad that you enjoyed your stay with us, especially that you mention our people positive. The combination out of our location together with our facilities makes us unique and different compared to other hotels in Muscat. Therefore I hope we will see you again. with kind regards Oliver... More 

Dubai
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a member of the Palm beach club at the intercon and enjoy the wonderful facilities so much. The staff are like family..they offer their best everyday....I also enjoy the Majlis Cafe and bakery...excellent coffee, salads, sandwiches and pastries...we often order our birthday cakes from here or take a freshly baked loaf of bread, muffins etc...the staff led by... More 

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear alexander b, thank you so much for your fantastic feedback on tripadvisor. It does not happen very often that one of our members is writing us feedback on this site, therefore I am grateful for these comments. Even more because you mention so many of my wonderful colleagues by name. John, Shankar,Samudra, Farhana & Virginia are fantastic examples for... More 

Abu Dhabi, United Arab Emirates
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Intercontinental Muscat is my destination when coming to Muscat. I have stayed on the hotel over 50 stays over the last 3 years. The service is definitely a 5 star service. All staff are very friendly and they make sure you are always happy during your stay. There is a good choice of Restaurants and spacious outdoor area hosting two... More 

Was this review helpful? Yes
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Moodz0, thank you so much for your positive feedback and loyalty to our hotel. It is great to read that you enjoyed your past stays with us. Your feedback is extremely valuable for us especially as you mention that you return very frequently. You heard right. We are currently in the planning phase of an extensive renovation which should... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at the hotel many times over the years and it is true that many of the rooms and the hotel itself are a little dated. However, I can overlook that due to the great staff and service, plus the location. There was a large building site (new Intercon?), that now takes up much of the old garden... More 

Was this review helpful? Yes
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Ian J, thank you very much for your positive feedback on tripadvisor. I am sincerely thankful for your loyalty and hope even that the development around us is progressing we will have the chance to welcome you again and again. with kind regards Oliver Geyer Resident Manager More 

Dublin, Ireland
Level Contributor
3 reviews
4 of 5 stars Reviewed July 29, 2015

I had been really a wonderful experience of my life. The interior decoration and staff and the food provided us all are really able to be appreciate. The food decor is very nice and the ambiance that was created is really exceptional I can't forgot the day that spent here.

Was this review helpful? Yes
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Nicole B, thank you so much for your fantastic feedback on tripadvisor. I am very glad that our people were able to deliver a great experience and memories. This describes very well the true Omani hospitality. I sincerely hope to see you soon again. with kind regards Oliver Geyer Resident Manager More 

Chennai (Madras), India
Level Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 24, 2015

I have stayed in other Intercontinental hotels in 3 different countries. This one isn't really up to the standard, I am bit surprised how IHG allows this! Just to give you a sample: - bathroom door doesn't lock easily, a pain when you have 1 .5yrs old running around - balcony wasn't cleaned when we took the room, cigarette butts... More 

Was this review helpful? Yes
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear EasyNot Cheap, thank you for your valuable feedback on tripadvisor. Please accept my sincere apologies for your experience and the feeling that we are not up to the standard where we should be. Certainly we are one of the older properties within this region, but we are doing our utmost to maintain it on a high standard. Surely this... More 

Hotel Review Summarization

What travelers say

  • Very good(7)
  • Room service(5)
  • Pool area(3)
  • Club lounge(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Pool/beach area (33)
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