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InterContinental Hotel Muscat

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Al Kharjiya Street | Al Shati Area, Muscat, Oman
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InterContinental Hotel Muscat
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781 Reviews from our TripAdvisor Community

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Dublin, Ireland
Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW

I stayed in this hotel recently, the service was prompt and personable, I felt that the staff were accommodating and friendly, however this hotel is in need of a major revamp. It has not been refurbished since 1999 and it shows, whilst the rooms and public spaces are clean and tidy, they are severely old fashioned, and are not up... More 

Helpful?
Thank Artguy1982
Vancouver Island, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I had the wonderful opportunity to go to Muscat, Oman amongst my travels to the Middle East early last year; When I was visiting my brother from another mother in Dubai! hehe FOOD: It honestly wasn't anything special, I felt like a fatty leaving lol and we only went for a night lol. ROOMS: Could certainly use an update, carpets/washroom/balcony... More 

Helpful?
Thank MiRandomWorld
Washington, DC
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

For a very expensive InterContinental Hotel, this is a major disappointment. While is has some good feature like location close to the Beach and the Opera House of Muscat and wonderful grounds, the state of the rooms is major issue. There is no reason that a room that costs this much have such a terrible bathroom. The shower is almost... More 

Helpful?
Thank DCNike
Michael J, Hotel Manager at InterContinental Hotel Muscat, responded to this review

Dear DCNike, I would like to take the opportunity to thank you for sharing with us your feedback. We are glad that you enjoyed the features of the hotel, and took advantage of its location. As for your comments about the room, I am happy to let you know that the hotel will be undergoing an uplift in the near... More 

Dubai, United Arab Emirates
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Although it's quite 80ies almost communist style outside facade the Intercontinental in Muscat is actually quite charming and nice inside. I liked especially the wooden arch ceiling in the main atrium. The staff is very friendly and trying to help in any way, and the rooms are comfi and clean. Although the bathrooms would need an upgrade, especially the shower... More 

Helpful?
Thank katha1405
Michael J, Hotel Manager at InterContinental Hotel Muscat, responded to this review

Dear Katha1405, Thank you for taking the time to share with us your feedback on tripadvisor. Your comments are of great importance, and will be taken very seriously. I am glad that you enjoyed your stay overall, but assure you that I will be looking into the inconveniences that could have been prevented. I do apologize for the noise from... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

A drink in the foyer arrow of the Intercon is luxurious and charming. The hotel has retained its quiet charm and aura of understated luxury and the tea/coffee service was excellent. The other restaurants serve excellent food as well. Staff - excellent.

Helpful?
Thank Jeremy R
Michael J, Hotel Manager at InterContinental Hotel Muscat, responded to this review

Dear Jeremy R, Thank you for sharing with us your gracious review about the hotel. I am very please to hear that the service you received while with us, was up to your expectations. I am also glad that you had time to enjoy our restaurants and what they had to offer. I will make sure to share your comments... More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 5 days ago NEW

John at Tiki-bar was excellent waiter, good service and drinks. Construction works nearby were little bit disturbing, otherwise good hotel, nice room and overall excellent service. Next time we would use the hotel again.

Helpful?
Thank JKM1012
Michael J, Hotel Manager at InterContinental Hotel Muscat, responded to this review

Dear JKM1012, I would like to take this opportunity to thank you for sharing with us your feedback. I am delighted that you enjoyed your stay with us, and that we will get the chance to welcome you back to your home in Muscat on your next visit. I will make sure that John is recognized for the great service... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Best place to dine, meet and greet new people. Outdoor dining with the sea view is the best place during the winters. Friendly hospitality by Mr. AbdulLatheef and special coctails by Mr. Manoj and Mr. Raveendra are to be highlighted. They do the mix with a passion and smile always on the face. Great place and had always had a... More 

Helpful?
Thank hisham k
Michael J, Hotel Manager at InterContinental Hotel Muscat, responded to this review

Dear Hisham K, Thank you for taking the time to share with us your feedback on tripadvisor. I am very pleased that you enjoyed your evening at Trader Vic's, and appreciate you recognizing the team, I will make sure that Abdullatheef, Manoj & Raveendra are all recognized for the great job they continue to do. I look forward to welcoming... More 

Riyadh, Saudi Arabia
1 review
4 of 5 stars Reviewed 1 week ago

Very good location, nice staff, Great Service, cafes and restaurants nearby. The rooms are very clean. Beautiful view from the Balcony. Huge car park. I haven't experienced the amenities, but I have seen the backyard with a big swimming pool and big garden, and also some restaurants .

Helpful?
Thank Ahmadalfadhel
Michael J, Hotel Manager at InterContinental Hotel Muscat, responded to this review

Dear Ahmadalfadhel, Thank you for sharing your nice comments on tripadvisor. I am very pleased to see that you enjoyed your stay with us, and that the hospitality provided was up to your expectations. I agree that the location of the hotel gives you the opportunity to enjoy its facilities, and its nearby restaurants, and I am glad you had... More 

1 review
5 of 5 stars Reviewed 1 week ago

The InterCon Muscat is an outstanding hotel. It is in a great location that overlooks the water with direct access to the beach and running trail along the water. The pool area, restaurants, rooms, and common areas are all exceptional, clean, and inviting. The best part about the hotel however is the staff, they were so friendly, helpful, and accommodating... More 

Helpful?
Thank Thomas P
Michael J, Hotel Manager at InterContinental Hotel Muscat, responded to this review

Dear Thomas P, I would like to take this opportunity to thank you for sharing with us this great review. I am delighted with the comments, and will make sure to share them with the colleagues. I am very proud that Jemnah, Maria & Helina played a role in making your stay memorable, and will make sure that they are... More 

Bengaluru (Bangalore), India
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This old fashioned property is located by the beach side almost at the heart of Muscat city. The rooms are very spacious and ones with sea view especially on 6th floor are exceptional. The Italian restaurant by the pool serves some lip-smacking delicacies. The breakfast buffet spread is decent. They have some of the best staff in hospitality sector in... More 

Helpful?
Thank GiriprasadNair
Michael J, Hotel Manager at InterContinental Hotel Muscat, responded to this review

Dear GiriprasadNair, On behalf of the team at InterContinental Muscat, i would like to thank you for sharing with us your great comments on Tripadvisor. It gives us great pleasure to hear of your wonderful experience. I will make sure to share the comments with my colleagues, and recognize the team in Tomatoes, our Italian restaurant and Maria from front... More 

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