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InterContinental Hotel Muscat

5.0 of 5 Al Kharjiya Street | Al Shati Area, Muscat, Oman
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InterContinental Hotel Muscat
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InterContinental Hotel Muscat
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546 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you can afford to stay at the Shangri la or Chedi, you should just for the experience. But your next hotel should be the intercontinental. 10-30% the price, and easily the most underrated resort I've stayed at. Pools, beach, gym, bars, restaurants, trader vic's, gym, spa, and it's a ten minute drive to anywhere worth going in Muscat.

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear abusaif06, thank you so much for your great feedback on tripadvisor. I am very happy to read that you enjoyed your stay with us. Definitely we have some great facilities, especially taking in consideration the location we are in, which is very central with plenty to do around us. I hope to see you soon again. with kind regards... More

Dubai
Top Contributor
127 reviews 127 reviews
116 hotel reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Cannot understand how Intercontinental allow their brand to be associated with this hotel. It seems as if the hotel was last refurbished in the 1970s!!! The service was good but the rooms were below a 3 star level . Very disappointing. Location is great for business and pleasure

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear ZMR, thank you for your feedback on tripadvisor. Please accept my sincere apologies for your disappointments. The hotel has its age, but we are doing our utmost to maintain it on a very high level. Additionally we are planning currently a renovation for the end of 2015, which will have as one of the main focus areas our rooms.... More

Mexico
Top Contributor
89 reviews 89 reviews
47 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

Quick stay at the Intercontinental hotel Muscat. Had the chance to spend a pleasant two days journey at this location. Well maintained although outdated place at Muscat vibrant Oman capital. Staff is very charming but check in and check out need improvement, too much time for both. Restaurant service is pretty good and variety of food quite vast, great leisure... More

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear corrysp, thank you very much for your valuable feedback on tripadvisor. I can assure you that we will discuss your recommendations internally to improve the current situation and please accept my apologies for the delay you experienced during check in and out. Nevertheless I am happy to read that you had a pleasant stay. I sincerely hope to see... More

Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Having spent 2 nights last week at the superb InterCon festival city Dubai the InterCon Muscat is disappointing. The old building is in urgent need of refresh. Rooms are dated and smell stale. The service in the bars and restaurants is so slow you need a geological time scale to measure it. Also reservations ignore emails , this hotel should... More

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Ian G, thank you very much for your feedback on tripadvisor. Please accept my sincere apologies about your experiences. I would like to learn more details what happened, since comments like yours are helping us to improve for the future and to identify gaps, as we strive to give the best possible service. The hotel has its age, but... More

Zurich, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Our expectations were almost completely fulfilled, very good gym, swimingpools, tenis courts, beautiful and long beach for walks or jogging, beautiful park around the hotel for relaxing. Service at the swimingpools is excelent, restaurants are very good with a lot of diversity. There is a traditional English pub, very good cocktail bar with excellent food (Trader's Vic), and hotel restaurant... More

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Joe L, thank you so much for your positive feedback. Unfortunately we will not be able at the current stage to overcome your "almost". We applied several times to be allowed to service the beach area, but unfortunately we did not get the approval. But the reasoning is understandable, as we are in the center of the city now... More

Leeds, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is very good if you want a beach hotel, plenty of choice for food, great room service menu and as always great service. Rooms and Decor are now a little dated but their is still a nice feel about the place. Very clean bathrooms and bedrooms. Good free internet access around the hotel with the option of paying a... More

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Majid K, thank you very much for your very positive feedback on tripadvisor. It is fantastic to read that you enjoyed our Food and Beverage offerings and especially our hidden gem, the Club Lounge. I sincerely hope to see you soon again. with kind regards Oliver Geyer Resident Manager More

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Initially we were planning on booking another hotel with slightly better reviews and rating. But decided to give this place a try when we found out the room was actually bigger (we were traveling with 2 kids). And I was so glad that we have made the best decision. I really wish to recommend this place to anyone who's traveling... More

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear alissahaz, thank you very much for sharing your experiences with us and other travelers. We are proud that we are able to offer great facilities for kids, like a shaded kids pool and huge play ground for example, but also for the parents. being centrally located with great facilities around the hotel. This combination makes the InterContinental unique. I... More

Abu Dhabi, United Arab Emirates
Top Contributor
131 reviews 131 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for vacation over the Eid Al Adha holiday. Usually, my first choice is the InterContinental. This was our first time in Muscat. The photo gallery suggests that the hotel is right on the beach, which is true. However, it did not clearly state that the beach is not exclusive for the hotel. As a resident at the hotel,... More

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Ahmad A, thank you very much for the detailed valuable feedback. Please accept my apologies for the inconveniences you experienced. Especially the situation at breakfast is unacceptable and is being addressed seriously to the respective department. Regarding the beach - actually we do mention on our webpage in the section "Entertainment & Recreation" that we are on a public... More

Reading, United Kingdom
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

1. Room: our room was quite spacious. Very clean. Only that the toilet doesn't have a hose beside it to clean after nature call. A lot of enjoyable tv channels. I think you can expect the same for all Intercontinental chain. 2. Beach: the hotel is very near to the beach. Bring along your jogging outfit if you love to... More

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear ladyrora, thank you very much for your positive feedback. I can just agree that you should bring your sports gear, especially since we have quite some more offerings, like high standards squash & tennis courts, great gym and lap pool. I am looking forward to see you see you soon again. with kind regards Oliver Geyer Resident Manager More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

That was my 2nd stay in Intercontinental Muscat, I've stayed for 21 nights and it was a great stay. The staff there was very helpful and professional. IHG definitely knows how to treat its loyal customers. The Musandam Cafe was

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Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Mahmoud B, thank you so much for your feedback and loyalty. Especially since you stayed for a long period your opinion is very valuable as you have the chance to use all our facilities. I am looking forward to have you with us soon again. with kind regards Oliver Geyer Resident Manager More

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Additional Information about InterContinental Hotel Muscat

Address: Al Kharjiya Street | Al Shati Area, Muscat, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Hotel Muscat 5*
Number of rooms: 258
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Also Known As:
Intercontinental Muscat

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