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Crowne Plaza Muscat

4.0 of 5 Qurum Heights | Po. Box 1455, Muscat 112, Oman
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Certificate of Excellence 2014
Crowne Plaza Muscat
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Crowne Plaza Muscat
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720 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Muscat
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Solihull, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 8, 2012

This hotel is older than some of the others in Muscat, but I felt it was homely, comfortable and the staff were extremely pleasant. I had access to the Executive Lounge which was a real bonus. I could use the Internet when I wanted, have a drink and a back when I wished. The position of the hotel is great... More 

Was this review helpful? Yes 2
Finger Lakes, NY
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 5, 2012

I stayed here for one night on my annual whirlwind tour of the middle east. Such tours leave very little time for eating sleeping or normal human type stuff. So I appreciate a hotel that handles the basics well and does not overcharge for doing so. This hotel only barely scrapes through the former and fails on the latter. Good... More 

Was this review helpful? Yes 2
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

I am glad that your “annual whirlwind tour of the Middle East” allowed you the chance to stop in Muscat. We do offer rates which include breakfast on our website, we also offer to 20% discount off some of our rates when they are booked in advance. I hope that on your annual tour next year you will again stay... More 

Providence, Rhode Island
2 reviews
4 of 5 stars Reviewed March 5, 2012

I stayed at this hotel for 5 nights for business. It was a very pleasant stay. The staff were friendly and helpful. the rooms were clean and comfortable. The Iranian restaurant was great but the service was lacking. The Dukes Pub had a great atmosphere and good eats. The Wifi was a bit expensive. the Wifi availability at the pool... More 

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

I appreciate you taking the time to write a review on Trip Advisor. I am happy that you had such a good stay with us and I hope that you will be returning to Muscat soon so that we may be able to welcome you back. Shiraz and Dukes Bar were recently successful in the Oman Today Restaurant Awards as... More 

Dubai, United Arab Emirates
Top Contributor
80 reviews 80 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 4, 2012 via mobile

The family recently stayed at the hotel and had an enjoyable stay. The hotel was a little tired however service was good and friendly. From the research I did the hotels are expensive so not great value for money. The food was very good I recommend Dukes Bar where the portions were huge.

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Al Ain
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 29, 2012

Frankly, we found this hotel to be average on its own, but overall, because of the superb location, staying there was great. This is a great location in Muscat. With the sea view from the room, the pool, cliff-top eating area, and beach below, this is a great place to stay. A nice walk along the public beach leads to... More 

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Dear David, thank you for your feedback. We like to consider that all comments are positive and provide us with the chance to improve. I have passed all of your comments onto our Food and Beverage Manager who will investigate the shortcomings in our service, I apologise that you did not find it to our usual high standards. All of... More 

Colchester
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 21, 2012

All in all a very nice hotel but slightly out the way, however, there is a free shuttle bus to and from th local Souq. Which, if you feel energetic is. 45 min walk along the Corniche into Muscat. The on site restaurants were very good but I wouldn't recommend the pizza in the Italian, whilst edible, the pizza base... More 

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for your comments, we are pleased that you enjoyed your stay with us. I have passed your feedback onto our Executive Chef regarding the Pizza base. I hope that you had fun at the local souk and managed to pick up some bargains and momento’s of Oman, it certainly is a great place to soak up the local... More 

UK
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2012

The Crowne Plaza has a wonderful location looking west over the Gulf of Oman. Our room was clean and comfortable. We went to two of the hotel restaurants, both excellent. The Edge serves grilled fish on a cliff top terrace. The Shiraz offers delicious Persian food (the duck and pomegranite stew was outstanding). There is an excellent and varied breakfast... More 

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for your positive comments on our hotel and our restaurants, we are delighted that you enjoyed your stay with us and I hope that we will be able to welcome you back soon. I have passed your comments onto our Executive Chef, who I am sure will be very thankful for your review. More 

Dubai, United Arab Emirates
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 20, 2012

Good points.... Lovely hotel in an excellent location, fabulous views over the coast. The hotel has it's own private beach as well as a lovely pool and garden area. The rooms were clean and comfortable. The check-in was fast and efficient. Child friendly (although see Bad Points below*) with inter-connecting rooms, kid's pool, table tennis and badminton, lovely beach. Our... More 

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for posting your review of our hotel on Trip Advisor. All feedback we receive is taken positively and we appreciate your honesty, it is only with your feedback that we can improve any shortcomings which we may have. I have forwarded your comments onto our Food and Beverage Manager who will investigate the speed of service in our... More 

London, United Kingdom
Top Contributor
117 reviews 117 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 19, 2012

Crowne Plaza in Muscat is a very well run hotel, international standard. Clean rooms, great location. it is more or less in between modern and old Muscat. Easy to get to from the airport, it has a nice swimming pool and a small private beach. Has excellent possibilities for large scale parties.

Was this review helpful? Yes
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Dear Peter Thank you for your review. I am glad that you were able to spend some time with us in Muscat. We do often host larger parties and groups in the hotel – as you say the location is perfect for large parties and we make the most of our setting on the lawns and beach to ensure that... More 

London
Top Contributor
74 reviews 74 reviews
37 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed February 19, 2012

Very good value for money. Lovely location. Really enjoyed a couple of nights here for a short break from Dubai. I would recommend for couples and families. Staff were great and I loved Shiraz Restaurant. Would go back.

Was this review helpful? Yes
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor, it is always nice to have honest feedback from our guests. I am glad that you enjoyed Shiraz, it is very popular with our in house guests and many local residents as it is the only authentic Persian restaurant in the city. We look forward to welcoming... More 

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Additional Information about Crowne Plaza Muscat

Address: Qurum Heights | Po. Box 1455, Muscat 112, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Muscat 4*
Number of rooms: 200
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Also Known As:
Crowne Plaza Muscat Hotel Muscat
Muscat Crowne Plaza
Hotel Style:
#2 Spa Hotel in Muscat
#2 Family Hotel in Muscat
#3 On the Beach Hotel in Muscat
#3 Business Hotel in Muscat
#3 Romantic Hotel in Muscat
#3 Luxury Hotel in Muscat

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