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Crowne Plaza Muscat

4.0 of 5 P.O. Box 1455 | Ruwi, Muscat 00112, Oman
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Crowne Plaza Muscat
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Crowne Plaza Muscat
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661 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Muscat
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Genova
Top Contributor
73 reviews 73 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 27, 2011

We spent our last night in Oman in this hotel. The location is simply perfect, on a hill with direct acces on the beach (private) you have a beautiful sight on the city and on the see. The hotel deserve for sure the best review: beautiful sight, beatiful common areas, garden with big swimming pool, tennis court, squash, big gymnasium,... More

Was this review helpful? Yes
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you so much for your review of our hotel. We certainly hope to be able to welcome you back very soon More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 27, 2011 via mobile

The hotel has a great location, right on the beach. The pool and gardens are well maintained. There is a good choice of restaurants, but as always in ME hotels, the bar prices are expensive. Be careful to avoid Oman during Ramadan and Islamic New Year, as well as prophets' birthdays, as no alcohol is served anywhere.

Was this review helpful? Yes
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for your review of our hotel. All local religious dates may be found on the internet for those guests travelling to the Middle East. In order to respect the local culture and the laws of Oman there are days where the service of alcohol is not permitted in public spaces. However it is still available in guests rooms... More

Marlow, England, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 26, 2011

This was my fourth or fifth trip to the hotel, so shows how much my wife and I like it. We enjoyed our stay, but it was spoilt by the room location. On previous stays, we have always had a sea facing room, which has great views over the beach and the bay, but this time we had a "city... More

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Dear Chris Thank you for your comments. I am sorry that you were disappointed in our hotel on this occasion. I have forwarded your concerns onto our security team in order that they are aware of the issue you faced and ensure that it is not repeated. There is a nightclub on site but very separate to the hotel itself.... More

Venice, Italy
Top Contributor
73 reviews 73 reviews
63 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed November 25, 2011

By and large, I calculated the hotels in Oman have the same price/quality ratio than In Manhattan . So, nothing too wrong with this hotel, the fact is that is way overpriced, like all other hotels in Muscat . With all due respect, Oman is not New York City and the equivalent of 300 USD for the room we got... More

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for your comments on our hotel. I am sorry that you did not fully enjoy your stay with us at the Crowne Plaza. I have shared your comments with our Front Office Manager in order that she may address with her team directly. We do our best to ensure that all Gold and Platinum members of Priority Club... More

Scotland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 23, 2011

My wife and I are looking forward to our sixth visit to this hotel in January 2012. It has always been friendly and comfortable. The food in all the restaurants is good, and the view down the Corniche outstanding.

Was this review helpful? Yes
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

We very much look forward to welcoming you back in January and rest assured we will do our best to ensure you have yet another great stay with us in Muscat. More

Oman
Contributor
18 reviews 18 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 22, 2011

I have been living in this hotel for nearly two years but recently I stayed at another 4 star hotel and it made me realise how great the CP in Muscat really is. The rooms are comfortable, clean and spacious. The location of the hotel on the hill looking down the beach and corniche is spectacular. I have eaten in... More

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for your kind and complimentary review. It was a pleasure having you stay with us at and we are very pleased to read that you enjoyed our food and beverage offerings in all 5 restaurants. We certainly look forward to welcoming you back to Crowne Plaza Muscat. More

Bainbridge Island, Washington
Top Contributor
67 reviews 67 reviews
47 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 20, 2011

Stayed here on a whirlwind business trip, didn't spend much time at the hotel, but did get to go take a dip in the ocean at the hotel's private beach. Pretty much average 4 star hotel, nothing stood out except the beach, hope to go back and explore some more!

Was this review helpful? Yes
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Dear Tracy Thank you for your comments, it’s a shame that you were unable to spend more time in the hotel. I very much hope that you will be able to return to the Crowne Plaza Muscat in the not too distant future for a longer period of time. You can see from many of the comments on Trip Advisor... More

Nairobi, Kenya
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 17, 2011

The Hotel is very good value for money (compared to other hotels in the area) and well situated. Views from our room were wonderful - especially the sunset. Staff are very helpful and friendly. The Shiraz Restaurant is superb, we especially enjoyed the cucumber and pomegranate salad, lamb and bean stew and 'green' hammour. The bed is the most comfortable... More

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Dear Carol Thank you for taking the time to post a review of our hotel on Trip Advisor. I am delighted that you had a good stay with us at the Crowne Plaza, and I hope that we will be able to welcome you back again very soon. I have passed your comments onto our chefs, and our housekeeping staff.... More

Bangkok
Contributor
14 reviews 14 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 17, 2011

We stayed recently at the Crowne Plaza in a Seaview Kingsize Bedroom. Many positive things for the Room: We got to check in early Nice view from the bedroom Good size terrace. Clean Rooms On the negative side: The room was very dated. Wardrobe was about 20cm deep and only useful for a short overnight stay not for the 3... More

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for posting your review on trip advisor about your stay with us at Crowne Plaza Muscat. I am pleased to know that you enjoyed our food and beverage offering and that breakfast was the best you’ve had. However we do apologise for the inconveniences caused by miscommunication during your stay. Please do not hesitate to contact me on... More

Beijing, China
Top Contributor
93 reviews 93 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 11, 2011

After staying in another hotel in Muscat prior to The Crowne Plaza, my wife was literally dancing on the bed when we arrived. Great view, nice club, massage, restaurants and pool. Every Omani we met was very polite and considerate of others. The Crowne Plaza was recommended to us and I would recommend it to anyone staying in Muscat. It's... More

Was this review helpful? Yes
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review

Dear Lawrence Many thanks for your positive comments on our hotel. It’s always good to get nice feedback. More

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Additional Information about Crowne Plaza Muscat

Address: P.O. Box 1455 | Ruwi, Muscat 00112, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Muscat 4*
Number of rooms: 200
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Also Known As:
Crowne Plaza Muscat Hotel Muscat
Muscat Crowne Plaza

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