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Crowne Plaza Muscat

#4 of 38 Hotels in Muscat
Certificate of Excellence
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Qurum Heights | Po. Box 1455, Muscat 112, Oman
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Crowne Plaza Muscat
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879 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Muscat
See the most recent reviews
Nottinghamshire, United Kingdom
Level Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed March 21, 2013

Old style concrete hotel, but with some saving graces. Great pool and bar in the garden with superb views and sunsets. Excellent friendly and helpful staff. Good location for business or pleasure. Decent inhouse restaurants and good pub. Rooms are ok, and pretty well equipped.

Was this review helpful? Yes 1
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for your comments on TripAdvisor. Our wonderful location along with swimming pool, spectacular views make for a wonderful setting. I am please you experienced our high service standards during your stay with us and certainly hope to welcome you back at the hotel in the near future. More 

Abu Dhabi, United Arab Emirates
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed March 20, 2013

We had just stayed at the Shangri-La and were expecting a similar standard from the Crowne Plaza - sadly this was not so. Strange as it was actually alot more expensive to stay here. First of all our room was on the bottom floor looking into the car park. It was also quite grotty so I asked to be moved... More 

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for your comments on TripAdvisor. I have shared your review with the management for careful consideration. Currently we have plans to refurbish our bathrooms during the summer as we continue to strive to provide an up to date product with seamless service. I hope that we are able to welcome you back to our hotel very soon. More 

Oxford, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 18, 2013

We recently stayed at the Crowne Plaza & found it to be ideally placed for visiting all the things to see in & immediately around Muscat. 20 minutes by taxi from the airport and easy to get to the Souk, Grand Mosque etc. The staff are very helpful & all sea-facing rooms are lovely. Restaurants in the Hotel are excellent... More 

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to post your comments on TripAdvisor. I am pleased to read your wonderful review and that you had a good stay with us. Hope to welcome you back in the near future. More 

Bucks
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 15, 2013

We stayed here for 4 nights in February in a room with a balcony - the view over the swimming pool and the private beach was beautiful. The room was nice with a comfortable bed and everything needed- tea, coffee etc. We ate at the hotel and enjoyed meals in Duke's bar and the Italian restaurant - sitting outside each... More 

Was this review helpful? Yes 1
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Dear Katherine, Thank you for your kind comments, we most certainly we do have great sea views of the Gulf of Oman. Dinners in the evening on the Terrace are wonderful and we are glad you had an enjoyable stay with us and look forward to welcoming you back in the near future. More 

Khartoum, Sudan
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed March 12, 2013

This hotel has really seen better days and is really very bad value for money. Everything, from the room to the surroundings just felt old and in a need of renovation. Even though hotels in general are expensive in Muscat, it is worth paying more and getting a lot more. The rooms were small and outdated. The view was nice... More 

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Dear Elina, Thank you for your feedback that you have provided I have passed all of your comments onto the Management for careful consideration. I hope that we are able to welcome you back to our hotel. More 

Oman
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 10, 2013

This review is about the Friday lunch buffet, at the Tropicana restaurant. service is average. we asked the supervisor for plain yoghurt, that was never delivered. Then I asked the cook by the roast turkey to get me plain yoghurt and he was more efficient then the supervisor. As for the food, the Arabic mezza was average, hommus and moutabbal... More 

Was this review helpful? Yes
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for the feedback that you have provided on Trip Advisor. I have passed all of your comments onto the relevant department for careful consideration. I hope that we are able to welcome you back to our hotel very soon. More 

Princes Risborough, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 8, 2013

This was one of the very best hotel stays we have had, anywhere. We had 4 nights, DBB, in the second half of February, with perfect weather and temparatures in the mid or late 20s. The hotel`s beach was manicured each morning and the pool and gardens were relaxing, with lots of seating. The total bill with some drinks came... More 

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for your kind comments. I am delighted that you had a wonderful stay with us and got to enjoy all wonderful views. We certainly look forward to welcoming you back in the near future. More 

Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 8, 2013

We stayed here for a weekend and the place wad great...rooms lovely ..free WIFI everywhere ! Even by the pool and I dare say in the pool if you had one of those new Sony phones!! Will appeal to singles couples and families and hss s range of restaurant s that caters accordingly. ..very difficult to leave the place honestly!... More 

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Dear Vinny, thank you for your comments. I am delighted that you enjoyed your stay with us and we hope to be able to welcome you back in the near future. More 

Bristol, United Kingdom
Level Contributor
124 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed March 8, 2013

This hotel has a lot going for it, the location set on a rock overlooking the sea and the city, the quality restaurants, in particular the Persian Shiraz and the Italian, and attentive staff. Depending on where you hail from you are likely to think it expensive at around £170 for a double, with balcony and sea view but without... More 

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to post your comments on our Trip Advisor page. Your comments are much appreciated and I have forwarded them onto the relevant departments. We hope to be able to welcome you back here at the hotel very soon. More 

Miami Beach, Florida
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed March 5, 2013 via mobile

Drive along the corniche and you'll find the Plaza lit up. We only went to eat, on the lawn next to the sea with a great view of Muscat. Hotel wasn't busy but looked like a great place to stay a few nights. The wine isn't cheap but the meal was great value. Take a sweater if you're there in... More 

Was this review helpful? Yes
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Dear Tim, Thank you for your great comments. I am delighted that you enjoyed your meal with us, the views are certainly breathtaking and the food & beverage options are great. I certainly hope to be welcoming you back very soon. More 

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