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All 33 Muscat hotels

Crowne Plaza Muscat

4.0 of 5 Hotel   |   P.O. Box 1455 | Ruwi, Muscat 00112, Oman
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Ranked #3 of 33 Hotels in Muscat
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 weeks ago
HexhamCarneys Hexham, United Kingdom
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643 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Muscat
See the most recent reviews
Hexham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Perched atop a cliff overlook the Sea of Oman, the morning view more than made up for our late night arrival! Our family room had direct access to the lawn and pool area, and the three-depth pool, private beach, ping-pong and tennis courts provided more than enough variety to keep three children active and engaged for the weekend. The room... More

Was this review helpful? Yes
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

We appreciate you taking the time to share your review about your recent stay with us at Crowne Plaza Muscat. It’s always a pleasure reading positive and complimentary reviews and I am very delighted you and your family enjoyed our facilities, food and beverage offerings and helpful staff, with compliments of the beautiful views especially of the amazing sunset. It... More

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2014

Absolutely great place with best rooms. Spacious bathroom and super balcony with sea view. Must try food at the iranian restaurant. Staff are very friendly and the guest relationship Manager Ajith did a wonderful job. Jamila at the reception get three cheers for the best every customer service I experienced in my trips!

Was this review helpful? Yes
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for your complimentary review. I am very pleased to know you’ve enjoyed our food and beverage offerings and customer services. We work diligently to provide the best experience to all our guests and I am very happy you got to experience that. I will be sure to pass on your kind compliments to the names mentioned and we... More

Brussels, Belgium
Top Contributor
55 reviews 55 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 10, 2014

I had a room on 0 level, which means no view but Nice and fresh. Bathroom is very spacious and clean. My room was very quiet. Evening bars are Nice to sit and have some drinks with view on the sea. Diner in the graden was very Nice but you have to be very patient, as it is a long... More

Was this review helpful? Yes
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing Crowne Plaza Muscat and for sharing your feedback. I am very pleased that you enjoyed our food and beverage offerings with the compliments of the beautiful views. It was a pleasure having you and we hope to welcome you back in the future. More

London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 9, 2014

Crowne Plaza is a great way to spend the weekend swimming in the pool, on the private beach, using the gym, sauna and steam room and relaxing by the bar. All this for an affordable day pass. The best part are the views. Staff are friendly and helpful. Drinks and food can be pricey.

Was this review helpful? Yes 1
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing Crowne Plaza Muscat and for taking the time to share your review. I am delighted to know that you enjoyed the day along with our facilities with compliments of the beautiful views. It was a pleasure having you and we certainly look forward to welcoming you back in the future. More

London, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 4, 2014

We stayed for a couple of days on our first trip to Muscat and had a wonderfully relaxing time. The hotel facilities are excellent and the staff very helpful. Highly recommend a sea view room and watching the sunset from the beach. Only annoyance was on our last day a corporate family function being held in the grounds. The families... More

Was this review helpful? Yes 1
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing Crowne Plaza Muscat and we appreciate you taking the time to share your feedback on Trip advisor. It is always a pleasure to read positive reviews and I am delighted that your stay was ‘’wonderfully relaxing”. However we do apologise for the inconvenience caused by the loud PA. I am happy to read you will stay... More

Derby, United Kingdom
Top Contributor
77 reviews 77 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed August 3, 2014

First visit to Oman, and we certainly hit the jackpot with a weeks stay at the Crowne Plaza. We booked on their 'Oman Escape Tariff' on a half board basis, with access to all the restaurants, and it is worth paying a little extra to ensure access to the separate 'club' facility, which provides snacks and other facilities throughout the... More

Was this review helpful? Yes 1
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

We appreciate you taking the time to post your review on Trip advisor about your recent stay with us. I am happy to know that you “enjoyed a very comfortable sea view room” with beautiful views as we do boast one of the best locations in Muscat. I am very pleased that you enjoyed our facilities and found our staff... More

Saudi Arabia
Senior Contributor
21 reviews 21 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 31, 2014

-Location is Great! Especially if you rent a car. Everything is a 5 to 20 minute drive, unlike some of the other hotels like the Bustan or Shangrillah which are quite far from the city. -Breakfast is also very good. -The pool isn't that great but the beach side is quite nice!

Was this review helpful? Yes
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to share your feedback. I am very pleased that you enjoyed our location and breakfast offerings. We hope to welcome you back in the future. More

Dubai, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 28, 2014

If not the best, i have tried some other but if you look for one hotel in the city this is definitively the place to book, the view and the different restaurant are even adding additional more interest to this place

Was this review helpful? Yes 2
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

We appreciate you taking the time to share your comment. I am particularly delighted to read your heading “one of the best place in Muscat’’. It was a pleasure having you and we surely look forward to welcoming you back in the future. More

London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 19, 2014

A great choice! We stayed on one of the upper floors. The service, including check-in and check-out provided by staff especially Sarfaraz, was professional and very helpful. It is expensive but good value compared to other hotels in Muscat. The room was modern, comfortable and air-conditioned. However, the view of the bay, Muscat coastline and the mountains was stunning and... More

Was this review helpful? Yes 4
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Many Thanks for choosing Crowne Plaza Muscat and for taking the time to share your positive and complimentary review. We do boast one of the best locations in Muscat and I am delighted you got to enjoy the beautiful views. It is always a pleasure to read positive comments and we work continuously to provide the best experience and services... More

San Francisco, California
Top Contributor
54 reviews 54 reviews
53 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed July 18, 2014

This is one of my favorite hotels anywhere. I stayed here for several days recently and had a truly special experience. The location of the hotel is perfect, close to multiple shopping areas and city sites. Situated on a hill, it has beautiful views of the bay and access to a wonderful, small sand beach. The facilities are excellent, including... More

Was this review helpful? Yes 1
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for taking the time to share such complimentary feedback about your stay with us at Crowne Plaza Muscat. It’s always such a delight to read positive reviews particularly about our customer service. I am also happy to note your positive comments regarding location, food and our facilities. I am very pleased that our staffs were able to make... More

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Additional Information about Crowne Plaza Muscat

Address: P.O. Box 1455 | Ruwi, Muscat 00112, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Muscat 4*
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Also Known As:
Crowne Plaza Muscat Hotel Muscat
Muscat Crowne Plaza

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