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Crowne Plaza Muscat

#4 of 38 Hotels in Muscat
Certificate of Excellence
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Qurum Heights | Po. Box 1455, Muscat 112, Oman
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1 room 1 guest
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Crowne Plaza Muscat
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902 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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There are newer reviews for Crowne Plaza Muscat
See the most recent reviews
Aarhus, Denmark
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 25, 2015

All you can wish for at this hotel. Stunning view, fantastic breakfast. Even a good hairdressor and souvenir shop. Good for any business travellor. Relaxing. Helpful staff, good service, even newspaper and fruit basket to your door. Nice soaps! I loved the place.

Was this review helpful? Yes 1
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to share your remarks about your recent stay. We do boast one of the most beautiful locations in Muscat and I am extremely delighted you got to experience and enjoy it with compliments of great breakfast offerings and service. I am very pleased you had a good stay and we certainly look forward to... More 

A TripAdvisor Member
4 of 5 stars Reviewed July 24, 2015

Crowne Plaza Muscat has had a makeover since we had last stayed. Last time we had a Club Room, this time in a standard room with a view over the pool and bay. The rooms are modern, not huge but comfortable enough. No bath only a shower. Plenty choice to eat between the hotel bar and restaurants. The staff were... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing to stay with us once again and for sharing your review on Trip advisor. It’s always a pleasure reading positive feedback from revisiting guests and I am happy you found the room comfortable and enjoyed using the beach. We greatly appreciate your review and we certainly look forward to your next visit. Please do not hesitate... More 

Doha, Qatar
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2015

Excellent hotel with very efficient and friendly staff. Well located on a hill top with a grand view of the sea. Recently refurbished, the rooms are well appointed. Club floor facilities are great. Restaurants are all sea facing and have both indoor and outdoor seating.

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for taking the time to share your feedback about your recent stay with us. I am very pleased that you enjoyed the location and found the staff to be efficient and friendly. I am glad you had a good stay and we certainly look forward to welcoming you back in the future. Please do not hesitate to contact... More 

Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 20, 2015

This was the 6th visit probably but the first in Ramadan so I won't count the negative side of it. Hotel is located on great area, nice scenic view to the beach and mangroves and they have nice facilities such as the gym, pool which was closed for renovation, private beach, balconies. All was going always good except 2 points... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

It’s always a pleasure having you stay with us and we sincerely appreciate you taking the time to share your review. We take all feedback as a chance to improve and we certainly look forward to your continued patronage. Please do not hesitate to contact me on zaid.mashini@ihg.com for additional feedback and future assistance More 

Fallbrook, California
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 18, 2015

Our room was comfortable and clean with a nice balcony and a great view down the beach. The club room upstairs has an outstanding view, excellent food and great service. Breakfasts were outstanding. Unfortunately, the pool was being renovated when we were there, but we did take a dip at the private beach. Everyone in the hotel was helpful and... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for posting your review on Trip advisor. It was a pleasure reading your positive feedback and we are extremely pleased that you got to use and enjoyed our Club Lounge along with its great service and food and beverage offerings. This is the kind of service we work continuously to deliver. It was a pleasure having you and... More 

New York City
Level Contributor
504 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 327 helpful votes
4 of 5 stars Reviewed July 18, 2015

The setting: Set at the far end of the corniche, this beachfront property is comfortable and inviting. The lobby is spacious and airy. The pool area feels dated, but the private beach is lovely. Get to the pool/beach early on the weekends, otherwise there will not be any beach chairs left. The room: Mine was a spacious king-size room with... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing Crowne Plaza and for sharing your review. We do boast one of the best location in Muscat and I am glad you liked it. I am also glad you found our property to be comfortable and inviting. We at Crowne Plaza Muscat work diligently to provide quality food and beverage to all our guests and we... More 

Nijkerk, The Netherlands
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 15, 2015

I stayed at the Crown Plaza Muscat several times on business trips. It is a really nice hotel located just on top of the beach with a beutifull view of the sea. Service is really good, when you arrive they will do everything to welcome you. The bar is a really nice place for a drink and a good meal,... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

It’s always a pleasure having you stay with us and thank you for sharing your positive feedback. I am very happy to read that you enjoyed our location with compliments of our food and beverage offerings. We appreciate your feedback and certainly look forward to your next visit. Please do not hesitate to contact me on zaid.mashini@ihg.com for additional feedback... More 

Sharjah, United Arab Emirates
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 8, 2015

We stayed in a Sea facing room with an attached Balcony. The Hotel is perched up a Cliff facing the Gulf of Oman. It has its own private beach which is ideal to relax or take a quick dip. The pool area too is good with a lot of sun-loungers offering incredible views of the Sea. There are nice restaurants... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing Crowne Plaza and for sharing your positive and thorough review. We do boast one of the best locations in Muscat with the most amazing views and I am delighted you enjoyed it. I am very pleased you found the room to be comfortable and liked our breakfast offering. Thank you for sharing the beautiful photos and... More 

1 review
4 of 5 stars Reviewed July 8, 2015

Great Location with an amazing view by the hotel's own private beach. I stayed here for 10 days and had a relaxing time even though i was there for a Business trip. I got a free upgrade to a room that opened up to their spacious lawns. Food is great; they have a fully equipped gym. Very clean rooms and... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to share your feedback on Trip advisor. It’s always a pleasure reading positive remarks and I am happy you enjoyed the beautiful views from our premises. I am glad your stay was relaxing and we hope to welcome you back in the near future. Please do not hesitate to contact me on zaid.mashini@ihg.com for... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2015

I stayed at the Crowne Plaza in April and May with friends. I am a member of IHG so I was able to get an upgrade from city view to sea view room. We paid an extra 30 OR per room per day for access to the club room, that was well worth it. As meals and drinks in Oman... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing Crowne Plaza Muscat and for taking the time to share your thorough and positive feedback. It was a pleasure reading your review and I am very happy you chose to use the Club Lounge and enjoyed our food and beverage offerings. I am also glad you got to explore Muscat, it is definitely a beautiful place.... More 

Hotel Review Summarization

What travelers say

  • Private beach(19)
  • Sea view(10)
  • Very good(8)
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