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Crowne Plaza Muscat

#4 of 38 Hotels in Muscat
Certificate of Excellence
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Qurum Heights | Po. Box 1455, Muscat 112, Oman
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Crowne Plaza Muscat
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Crowne Plaza Muscat
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834 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doha, Qatar
Contributor
18 reviews 18 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked this hotel Last minute due to a sudden change in our plans. It was about 30 min from the airport in a nice little spot. The rooms were really nice and spacious. I'd opt for a balcony if you can. Sipping cocktail while the sunset was beautiful. They had plenty of space to relax by the pool or... More 

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Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to post your recent about your recent stay. I am very pleased that you had a “relaxing weekend getaway”. Thank you for choosing Crowne Plaza Muscat and we hope to welcome you back in the near future. Please do not hesitate to contact me on zaid.mashini@ihg.com for additional feedback and future assistance. More 

United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I loved the rooms in this hotel. They felt very homely, with thick carpet and very comfortable beds. Slippers and robes are provided, even flip flops. You get a free newspaper every morning and the wifi is really good (FaceTime didn't work on it though). The food and drink in the hotel is extremely expensive. Good selection on the room... More 

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Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for posting your experience about your recent stay. I am happy to note your positive comments regarding the rooms and I am happy you found the bed to be very comfortable and enjoyed our breakfast offerings. Thank you for sharing the beautiful photos and for recommending us. we hope to welcome you back in the future. Please do... More 

Leicester, United Kingdom
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My partner and I have just returned from two weeks at the Crowne Plaza and were blown away by the service. Although probably more a business hotel, it is perfect for a longer stay if you want to get away after the long UK winter for guaranteed sun and a flight of only 7 hours. Normally we only book a... More 

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Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

We sincerely appreciate you sharing such thorough and complimentary review about you recent stay with us. We are extremely delighted that you were impressed with the service from our staff. We work continuously to provide the best quality service to our guests and I am happy to see that reflect in your stay. I will be sure to pass on... More 

Al Ain, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 1 week ago

We celebrated our wedding anniversary at the hotel and they provided us with a lovely little cake to help us celebrate. The staff were super helpful with all our questions and made our stay a comfortable one. The food was great! I really enjoyed the breakfasts as there was a tasty range of cuisines to choose from. I live in... More 

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Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing Crowne Plaza Muscat to celebrate your wedding anniversary and we appreciate you sharing your positive remarks. We work incessantly to provide top quality service to all our guests and we are glad to see our staffs were able to make your stay a comfortable one. Thank you and we certainly look forward to welcoming you back... More 

Scotland
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have just returned from a four night break and couldn't fault it in any way. We had a club room overlooking the car park but didn't miss the sea view. The club lounge on the sixth floor was wonderful and well worth the extras. Didn't expect the hot options at breakfast and the lovely smiles and service from Iris... More 

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Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for taking the time to post your review. It was a pleasure reading your positive feedback and I am very pleased you got use our Club lounge and enjoyed the experience there. Our staff work hard to maintain great customer service and we are happy to see that reflect in your stay. We are glad you are happy... More 

Kuwait City, Kuwait
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The excellent position of the Hotel at the top of a Hill right at the beach gives it a unique view that you can enjoy right at the morning when you wake you. The hotel restaurant has a tremendous breakfast with a big variety of fruits, bread, cakes, ham, cheese and so much more. The seafood night is the perfect... More 

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Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

We appreciate you sharing your feedback about your recent stay with us at Crowne Plaza Muscat. We do boast great location with a beautiful view and I am glad you enjoyed it. We are extremely delighted to see that you enjoyed our food and beverage offerings especially our wide array of breakfast and seafood buffet. It was a pleasure having... More 

Senior Contributor
35 reviews 35 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We popped over for the weekend to Crowne Plaza Muscat for a little getaway from Dubai. There's some great flydubai timings, actually, we took the 8pm Thursday flight from Dubai and were checked in and comfortable by 11pm. Crowne Plaza Muscat is a decent little hotel, perhaps a little dated but it adds to its charm. The best part about... More 

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Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to provide us with your feedback about you’re your recent stay. I am very pleased to note your positive remarks regarding our staff contribution to making you happy and your stay comfortable. Thank you and we hope to welcome you back soon. Please do not hesitate to contact me on zaid.mashini@ihg.com for additional feedback... More 

Ottobrunn
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As one of very few hotels in Oman does the Crown Plaza have family rooms which sleep four persons. They are on the ground floor with direct access to the garden. It has a nice pool and a great view over Greater Muscat area with spectacular sunsets! It has a few restaurants which offer great food for reasonable price. The... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

We appreciate you taking the time to post your feedback on Trip advisor. We do boast one of the best location with a scenic view and beautiful sunsets. We are very pleased your experience was a good one and we certainly look forward to welcoming you back on your next visit. Please do not hesitate to contact me on zaid.mashini@ihg.com... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I've been recently to Muscat with my 2 kids, where I spent such a relaxing vacation at the Crowne Plaza Hotel. The rooms are very elegant and comfortable , nice pool , staff super friendly, a great hotel altogether! But the best part was the amazing food at the Dukes and Comeprima restaurants: Some of the best and finest dishes... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

It was a pleasure having you and your kids stay with us and thank you for choosing to stay with us at Crowne Plaza Muscat. We are happy to know that you enjoyed our food and beverage offering at Dukes and Come Prima. We appreciate your feedback and certainly look forward to your return. Please do not hesitate to contact... More 

Muscat, Oman
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Review: The 'Crowne' is a strong business hotel, the buffets are good, especially the evening meals and the rooms are of average quality. What makes this place shine is the view of the corniche and the sea line which stretches for miles. Spending a day moving from the pool to the pool bar and eating several well prepped meals with... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

We sincerely appreciate you taking the time to share your experience about your stay with us. I am delighted to note your positive remarks regarding our food and beverage offerings and the beautiful view from our premises. We take all reviews as a chance to improve and we hope to welcome you back in the future. Please do not hesitate... More 

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