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All 34 Muscat hotels

Crowne Plaza Muscat

4.0 of 5 Hotel   |   P.O. Box 1455 | Ruwi, Muscat 00112, Oman
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81%
Ranked #5 of 34 hotels in Muscat
Certificate of Excellence 2013
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557 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Very nice but, like any other Muscat Hotel, its very expensive for what it offers. The Hotel is simply a nice oasis within a boring and bland city. The Wi-Fi in the rooms is exceptionally slow and almost unusable......I had to go to the lobby to search on-line for museum opening times, restaurants and to download maps. Others were doing... More

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London
1 review
4 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed at the Crowne Plaza in Muscat from the 22nd March - 30th March. We chose the hotel as a base from which we could explore, not only Muscat, but Oman. Price for price we felt that the Crowne Plaza provided the best offer. We opted for a Club Room which gave us access to the... More

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Shropshire
Top Contributor
51 reviews 51 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 2 nights, it was one of the best hotels in relation to location, staff and food I have stayed at. The staff were so friendly and caring. We had a Club room which had a balcony view on two sides which was lovely, overlooking the sea and town. The facilities were great, pool and private beach,... More

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to share your review about your stay with us at Crowne Plaza Muscat. We appreciated your remarks regarding location, staff and food. We do boast one of the best location in Oman and I am very happy you enjoyed the view. we hope to welcome you back in the future. More

Grand Rapids, Michigan
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

I really wanted to like this place, but the poor service to which we were continually subjected have secured my unfavorable review. Want good service? Just say no to the Crowne Plaza Muscat and stay elsewhere. As an initial note of the lack of management's attention to detail, let me say that the hotel's website advertises the availability of a... More

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay with us. We work diligently to provide the best possible service and memorable experience to all our guests and I am very disappointed to read that our service failed to do so. We do apologize for the inconvenience caused by the customer service lack... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Crone Plaza Muscat between 2 nd and 9 th April.We were not sure what to expect but the brief holiday exceeded our expectations.The hotel has gorgeous views of the bay and city and the sunsets were lovely too.We checked in quite late in the evening but were greeted and welcomed by Caroline the duty manager and... More

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

It was a pleasure having you and your family stay with us and we appreciate you taking the time to write such complimentary review about your experience. I am very delighted to know that we have exceeded your expectation. This is the kind of experience we continuously strive to provide for our guests and I am very happy that we... More

Warsaw
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I used to book this hotel for business trips several times and it was always good choice. Last week I chose Crown Plaza for family weekend. Nice room, very good service, great location, great breakfast. Swimming pool could be bigger, but... nice beach in small bay is so close...

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing Crowne Plaza Muscat Once again and for sharing your kind comments. I am very pleased you chose to return with your family and enjoyed our breakfast offerings along with the great location and good service. Once again thank you and we certainly look forward to your continued patronage. More

Doha, Qatar
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family recently stayed here and we loved it. Probably the best view of the city and the coast of any hotel with an amazing sunset. Our two daughters (6 and 9 years old) loved it. There are two pools, one wading pool for young children and a larger one that varies from 1.5 meters to 3 meters in depth.... More

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

We appreciate you taking the time to share your experience on Trip advisor about your recent stay with us at Crowne Plaza Muscat. I appreciated your possitive feedback about our food and beverage offerings and friendly and helpful staff. I am also pleased to note your kind comment about our happy hour, as I am very happy you got to... More

Powys, Wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Muscat is a long city, from the airport in the west to the old town in the east, no matter where you stay, your are likely to need a car or a taxi. The Crowne Plaza is roughly central and right on the coast. We spent 10 Oman Rials (OMR) getting from the airport to the hotel by taxi, you... More

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to post a review on Trip advisor about your stay with us. We appreciate your positive remarks about our location, room, staff and food and beverage offerings. We work diligently to provide the best possible experience for all our guests and I am very happy to see that reflex in your stay. Muscat is... More

Coulsdon
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I didn't actually stay here so please do not rely on this review for an actual guest review. HOWEVER.... I came to dinner here three times and used the facilities for the day. The food is not overpriced in Duke's Bar and I also had the buffet bbq. The service is really good and you can have a tab for... More

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Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for taking the time to share your positive review about your dining experience with us at Crowne Plaza Muscat. I was particularly happy to read the heading “Food to DIE for”. I am very happy to note that your positive dining experience has persuaded you to stay with us on your next trip Muscat. Thank you for your... More

NYC
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Everything about my stay at Crowne Plaza Muscat was delightful. However, forget about the great location, the stunning property, the ridiculously comfortable beds and the wonderful in-room amenities for a minute. If what you are looking for in a Muscat hotel is exceptional service, look no further. From check-in to check-out, the amazing team at Crowne Plaza will anticipate your... More

Was this review helpful? Yes
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to share your thoughts and experience regarding your stay with us. I am pleased to read your positive comments especially regarding our service and Breakfast offerings. We at Crowne Plaza continually strive to provide this kind of exceptional service to our guests and are delighted to see that reflect in your experience. It is... More

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Additional Information about Crowne Plaza Muscat

Also Known As:
Crowne Plaza Muscat Hotel
Crowne Plaza Muscat Hotel Muscat
Muscat Crowne Plaza
Address: P.O. Box 1455 | Ruwi, Muscat 00112, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Muscat
#3 Family Hotel in Muscat
#4 Luxury Hotel in Muscat
#4 On the Beach Hotel in Muscat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Muscat 4*
Official Description (provided by the hotel):
The Crowne Plaza Muscat is magnificently nestled at the tip of Qurum Beach with breathtaking panoramic views of the Gulf of Oman. The Crowne Plaza Muscat is ideally located a short 5 minute drive from the shopping area of Qurum, 15 minute drive from Muttrah Souk, 20 minute drive from Seeb International airport, and a 10 minute drive from the government and diplomatic districts. Set in 10 acres of lush landscaped gardens within the prestigious 'Qurum Heights' area of Muscat, the Crowne Plaza Muscat's leisure facilities offer you the ideal mix of relaxation and workout after a busy day at the office. The facilities include floodlit tennis courts, swimming pool, children's pool, squash courts, a fully equipped fitness centre and a private beach. The Crowne Plaza Muscat offers 200 elegantly appointed rooms ideal for both corporate and leisure guests. Choices of dining experiences are available in the hotels restaurants. Tropicana offering International selections for breakfast, lunch and dinner, Shiraz the only authentic Persian restaurant in Oman and Come Prima with pure Italian delights. Each offers outdoor dining options. ... more   less 
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