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Crowne Plaza Muscat

4.0 of 5 P.O. Box 1455 | Ruwi, Muscat 00112, Oman
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Certificate of Excellence 2014
Crowne Plaza Muscat
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Crowne Plaza Muscat
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694 reviews from our community

Traveler rating
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    93
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Not sure why this hotel is the third best hotel in Oman on TripAdvisor. The hotel interior is slightly dated, my room was tiny and lacked a bath. The hotel is situated far from everything and there is not a lot of life in the neighbourhood. The door to my room had a gap between it and the floor so... More

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Aberdeen, United Kingdom
Top Contributor
92 reviews 92 reviews
9 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We checked in at Mid-night from our London Flight and were recognised as Platinum Elite and allocated a room on 3rd Floor City view. Asked if there were any upgrades available but none forthcoming which is a bit disappointing. The room had been upgraded recently with a new bathroom which had a full window with venetian blind in a double... More

Was this review helpful? Yes 1
Norwich, United Kingdom
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved staying here. The hotel is in an elevated position and catches the breezes. We woke to the sound of birds calling in the well kept gardens. Breakfast can be taken on the terrace overlooking the pool and we were amazed by the choice of fresh fruit, meat, cheese, breads plus hot dishes and local food. The private beach... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had an excellent stay from the 30 th October to 2 November. The Crown Plaza Muscat is very well located and has stunning views from to the bay of Muscat. One can enjoy the sea view and the beautiful sunsets from the bar and restaurants terrace from the hotel The staff in the reception and in all the hotel... More

Was this review helpful? Yes 2
Riyadh, Saudi Arabia
Top Contributor
59 reviews 59 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed one night at Crowne Plaza Muscat, and I had a very welcoming upgrade to a suit. Though my stay was short, but I made the best of it. The hotel building is old but renovated and kept clean. The hotel is well located in front of the Sea with a splendid view. Ther are several restaurants and a... More

Was this review helpful? Yes 1
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

We appreciate you taking the time to share your feedback about your one night stay with us. I am very pleased you enjoyed the location and the beautiful view. Thank you for choosing Crowne Plaza Muscat and we hope to welcome you back in the future. More

San Francisco
Top Contributor
57 reviews 57 reviews
42 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the wonderful Crowne Plaza Hotel in Muscat, of which many rooms overlooked the beach and pool. We had to change our room 3 times because they kept giving us a queen size bed instead of a king size. But the third time was a charm and we were given an upgraded rom on the 6th floor with... More

Was this review helpful? Yes 1
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for taking the time to share your experience about your recent stay . It is very pleasing to know that you enjoyed your room with compliments of a great variety of “fabulous breakfast” offerings. I am delighted you had a good stay and we hope to welcome you back in the future. More

Grozny, Russia
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I have previously written a preview on my lovely experience at he seafood night at the hotel. However, this one is not as lovely as the previous one. It is related to the reception and how attentive the reception agent is. I had friend checking in. Being busy meeting someone in the hotel lobby, i took his passport and went... More

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Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for sharing your feedback. I have passed all of your comments onto management for careful review and consideration. Please do not hesitate to contact me on zaid.mashini@ihg.com for additional feedback and future assistance. More

Staffordshire
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I use this hotel when visiting Muscat for work, and have never had a bad experience my wife has just visited as a female on her own, the staff could not have been more helpful and attentive towards her. I have to say a big thank you to the staff especially poojil for pulling out all the stops to make... More

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

We take this opportunity to thank you for your loyalty to Crowne Plaza Muscat and for sharing your feedback on Trip advisor. It’s always a pleasure having you stay with us. I am very pleased to know that you continue to have good experiences and that your wife had a memorable stay. I am happy to note your kind words... More

London, United Kingdom
Top Contributor
143 reviews 143 reviews
39 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

The Crowne Plaza Muscat sits on a headland overlooking the sea with fantastic views and its own personal beach. The gardens and pools are beautifully maintained and the terrace and pool bar provide an opportunity to sit out and enjoy the setting. The staff are welcoming and attentive and the rooms are well maintained and well furnished. The clientele seems... More

Was this review helpful? Yes 2
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for posting your review. It is pleasing to know that you enjoyed the beautiful location with amazing views. I am glad you enjoyed your stay with us and we hope to welcome you back in the future. More

Leeds UK
Contributor
15 reviews 15 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I am just back from the Crown Plaza in Muscat. The reception staff are most welcoming and extremely helpful. I had forgotten my phone charger in the plane, they kindly lent me a charger having gone through the trouble of finding one. The Omani ladies behind the desk worked really hard to help and they did it with pleasure and... More

Was this review helpful? Yes 1
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for taking the time to share such glowing and complimentary review about your recent stay with us. It is a pleasure to read your review and I am particularly delighted and happy to note your comment about our staff, as this is exactly the kind of service we work so diligently to provide to all our guests. I... More

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Additional Information about Crowne Plaza Muscat

Address: P.O. Box 1455 | Ruwi, Muscat 00112, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Muscat 4*
Number of rooms: 200
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Also Known As:
Crowne Plaza Muscat Hotel Muscat
Muscat Crowne Plaza

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