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Crowne Plaza Muscat

#3 of 39 Hotels in Muscat
Certificate of Excellence
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Qurum Heights | Po. Box 1455, Muscat 112, Oman
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Crowne Plaza Muscat
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Crowne Plaza Muscat
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863 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doha, Qatar
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Enjoyed a welcome break out of Doha to Oman this weekend and this hotel proved perfect place to relax. Check in was easy, friendly staff who arranged a late checkout for us, also noted it was a birthday weekend and a cake was delivered to our room the next day. Rooms are modern, think been recently refurbished, very comfortable and... More 

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay so much. Staff are very friendly, location & sea view is great. Sunset view is breathtaking. Food is super & their Thursday, Friday seafood nights are Wow. It's not seafood night, it's seafood madness :) Sure we must visit it again & definitely seafood madness will be repeated ;)

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for taking the time to share your feedback about your recent stay with us. We do boast one of the most beautiful location with amazing sunsets and I extremely happy to see that you appreciate and enjoyed it. I am particularly pleased that you enjoyed our seafood buffet and very happy you will come back to have it... More 

Rancho Mirage, California
Top Contributor
74 reviews 74 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The efficient and warm hospitality of the staff make this hotel a good choice for business or pleasure. A nice gym, gift shop, swimming pool, private beach and two restaurants are only a few of the options this hotel's guests have available to them. Each Wednesday the hotel offers an authentic Omani dining experience complete with food and music in... More 

Was this review helpful? Yes 1
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

We appreciate you posting your review on Trip advisor about your recent stay. I am very pleased to read that the staff delivered efficient and warm hospitality and that you found us to be a good choice for business or pleasure. I am also very happy we did not disappoint as our staff work continuously to provide the best quality... More 

Newton Abbot, United Kingdom
Top Contributor
73 reviews 73 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I work from time to time here in Muscat, and since my client recommended staying here I would never stay elsewhere in Muscat. The staff are so friendly, nothing is too much for them, the rooms are wonderful, but best of all is the amazing view and the lovely facilities that make this a holiday rather than work!

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Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing to stay with us base on your client’s recommendation and I am delighted you were not disappointed and that you found the staff friendly and enjoyed our facilities. It was a pleasure having you and we hope to welcome you back in the future. Please do not hesitate to contact me on zaid.mashini@ihg.com for additional feedback... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

When booking for a long weekend break we decided to try the Crowne Plaza rather than the other well known 5* options. This was mainly because we wanted to be more centrally located. We opted for a suite which was a very good size and gave a double aspect both to the coast as well as inland. The room was... More 

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Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for sharing your positive and complimentary review on trip advisor. It’s always a pleasure to read positive reviews from our guests as we work diligently to provide the best quality product and services to all and I am extremely delighted to see that reflect in your stay. I am also very pleased you enjoyed our food and beverage... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had a fabulous weekend break at the hotel. Rooms are clean, maintained and modern. The pool and beach area were nice. Little maintenance work was going on however was not bothering anyone. Restaurant staff very attentive and good food. Room service could improve in terms of getting the requests right.

Was this review helpful? Yes 1
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for your kind review and thank you for choosing to stay with us at Crowne Plaza Muscat. We are happy to know that you had a “great weekend break”. Thank you and we look forward to welcoming you back soon. Please do not hesitate to contact me on zaid.mashini@ihg.com for additional feedback and future assistance. More 

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We were there for three days and no regrets , Pool is great and service was better restaurant was pleasing , actually the restaurant mattered for their great food and chill beer ! One should try the room service menus as well !

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

We appreciate you taking the time to post your feedback about your recent stay. We are happy to read you enjoyed our food and beverage offerings and extremely delighted to know we made your stay worthwhile. It was a pleasure having you and we sincerely look forward to welcoming you back to Crowne Plaza Muscat. Please do not hesitate to... More 

Paris, France
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

We had booked one night at the crowne plaza using points and we have to say we were very positively surprised. We were nicely welcomed - we even got an upgrade! The room had a very nice view, quite well decorated and with all the comfort you would expect in such a chain. We had dinner at one of the... More 

Was this review helpful? Yes 1
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing Plaza Muscat and for sharing your remarks. It’s always a pleasure reading positive and complimentary reviews. I am very pleased you chose to dine at Come Prima and enjoyed it. We are happy you had a good stay and certainly look forward to welcoming you back in the future. Please do not hesitate to contact me... More 

Chennai
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The food in the hotel was excellent. The staff were extremely helpful, Just this location is quite far from everything. There should be more shuttle buses to the city,souk and the mosque, as well we expected the pick up at the airport.I cannot think of anything I disliked. Travelling a lot and being very critical and detailed I cannot think... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to post your feedback on Trip advisor about your recent stay. We at Crowne Plaza work diligently to provide quality food to all our guests and I am glad you found it excellent. It was a pleasure having you and we hope to welcome you back in the near future. Please do not hesitate... More 

London, United Kingdom
Top Contributor
63 reviews 63 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on business. Easy to get to in taxi from the airport. A pleasant hotel, catering to both business and leisure travellers. Had a decent room (on the ground floor) and the bathroom was also decent. All that is required for a short business stay is that they get the basics right and they did. Friendly... More 

Was this review helpful? Yes
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for sharing your feedback about your one night stay. It is very pleasing to know that you found the staff friendly and helpful and we are very happy you had a good stay. We hope to welcome you back in the future. Please do not hesitate to contact me on zaid.mashini@ihg.com for additional feedback and future assistance. More 

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