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All 10 Muscat hotels »

Crowne Plaza Muscat

4.0 of 5
P.O. Box : 1455 | Ruwi, Muscat 00112, Oman
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Crowne Plaza Muscat
Ranked #3 of 10 hotels in Muscat
4.0 of 5 stars 239 Reviews
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239 reviews from our community

What travelers say about this hotel
  • Private beach(13)
  • Friendly and helpful(10)
  • Room service(7)
  • Club lounge(7)
  • Great view(6)
  • Pool bar(5)
  • Very clean(4)
  • Very good(4)
  • Rooms are small(3)
  • Long time(3)
Traveler rating
    55
    126
    42
    13
    3
Only show reviews for Family (36) | Couples (73) | Business (67)
Date Rating
Glasgow
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed May 31, 2012 NEW

The hotel is a bit faded and dated, but what it lacks here is made up by the stunning clifftop location. Reclining on a lounger with a glass of wine watching the sunset over the sweeping bay was a highlight! The fish restaurant is also situated on the cliff edge and we had a wonderful dinner there. The English style... More

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Shepton Mallet, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2012 NEW

We are a family of 6 and spent 3 nights at the Crowne Plaza in Muscat on a short break from Dubai. We thought it was one of the best hotels we had stayed in in the last few years. It's well located for exploring Muscat and the northern part of Oman, the staff are attentive and friendly and the... More

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exeter
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 of 5 stars Reviewed May 31, 2012 NEW

I stayed for a week on business, my arrival felt like I was in a travelodge and the staff really did not look like they wanted to be there. Then I went ot my room which was clean but very dated and smelt quite bad. I was woken on the first day at 5am by someone sawing a building in... More

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Singapore
Senior Contributor
39 reviews 39 reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 26, 2012

I have just spent 3 days at the Crowne Plaza in Muscat and have had a great time despite the heat ! The room wasn't huge, but was clean and serviced daily. The hotel had a choice of restaurants, gym, spa, pool and is by the beach. We ate mostly at Duke's bar and no problems. We did have an... More

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review
May 28, 2012

Dear Susan Thank you for taking the time to post your comments onto Trip Advisor. I am delighted that you had a good stay with us and that you did manage to pick up some great bargains at the Souk. I hope that we will be able to welcome you back to Muscat and to The Crowne Plaza very soon. More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2012

I see some negative comments about the rooms but mine was awesome. Balcony room which I assume was refurbished was great, clean comfortable bed, flat screen with many channels to watch in english. The service was 5 star, I was never told no to any request. The managers were great along with the front desk personnel. There was a young... More

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review
May 28, 2012

Many thanks for your comments and I am glad that you had a good stay with us in Muscat. I have passed your comments regarding our Front Desk Staff – I am sure that they will appreciate your kind feedback. More

Muscat, Oman
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 24, 2012

I am a resident in Muscat and until recently, regularly used the Dukes Bar at the Crown Plaza. From 2009 to 2010 the food was of a consistently high standard but during 2011 there seemed to be some kind of problem. On three separate occasions food arrived up to an hour after ordering and often some of the dishes were... More

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Dubai
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2012
3
people found this review helpful

What a week end, myself and wife went there for our wedding anniversary and could not have wished for a better time or experience. I used to stay at this hotel when I worked in the middle east and always promised I would return for a leisure visit. The hotel is 5 star in my opinion, we loved the sea... More

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review
May 12, 2012

Many thanks and I am delighted that you enjoyed your stay with us at the Crowne Plaza. I have passed all of your positive feedback onto our team. I hope that we will be able to welcome you back very soon. More

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 29, 2012

I've stayed at the Crowne Plaza on many occsions over the past 6 years. Unfortunately, my stay last week will be my last for some time. The hotel is in need of a refurbishment and the catering in all the outlets could only be described as "bland" ...at best?. "The Edge" - once a landmark restaurant in a perfect location... More

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review
May 12, 2012

First of all I am extremely sorry that you did not enjoy your latest stay with us at the Crowne Plaza Muscat. If I take each comment individually: The concept of the Edge Restaurant was changed this season following a survey which we completed where we asked our guests what type of food they would like to see there. Based... More

Abu Dhabi
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 28, 2012

The service was excellent as waiters danced attendance on us. It was our 27th wedding anniversary and they were really niee to us. We ate at Shiraz the Persian restaurant and the food was scrumptious, as the succulant flavour of the meat was absolutely divine. We sat on the balcony overlooking the beach and the sea with twinking lights of... More

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review
May 12, 2012

Dear Marguerite First of all Happy Anniversary for April - I am delighted that you selected our hotel as a location to celebrate your special occasion. The Terrace is one of the most popular locations in Muscat and we are indeed fortunate to have such a spectacular setting. I have passed your positive comments onto our Food and Beverage team... More

LONDON
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed April 27, 2012

Hotel standards are generally very high in the Gulf. Even Oman, without the abundant oil wealth of its neighbours, boasts quite a few good hotels with high standards. The Crowne Plaza in Muscat is truly an exception in that sense. Stayed there for only one night (thankfully) on business this month. The size of the room I was given was... More

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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review
May 12, 2012

Thank you for your review. I am sorry that you did not enjoy your stay with us. I am not sure of the date of your stay however I can advise that the hotel was extremely busy during April. Our usual check out is at 12 noon, but as you mention we do offer extensions to this and where possible... More

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Additional Information about Crowne Plaza Muscat

  • Muscat Crowne Plaza
Address: P.O. Box : 1455 | Ruwi, Muscat 00112, Oman
Price Range: PLN: $$

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