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All 34 Muscat hotels

Eastin Residences Muscat

4.0 of 5 Hotel   |   Plot No. 9, Building No. 312, Way No. 65 | Near Al Maha Petrol Pump, Al Hail North, Muscat, Oman
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Eastin Residences Muscat
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Ranked #20 of 34 Hotels in Muscat
A recent review
4 of 5 stars reviewed 1 week ago
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60 reviews from our community

Traveler rating
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    19
    4
    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here for two nights on a business trip in October. The rate was not expensive then I usually spend on a business trip, however it can be difficult to find a hotel in Muscat on short notice. When I arrived there were some issues with my reservation that caused me to wait at the front desk for about... More

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General Manager H, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Hotels. We thank you for your valuable feedback and sincerely appreciate your time for doing so. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. We understand that the delay in check in was due to the booking not received at the hotel as you... More

Oman
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel Eastin is near the Seeb area. My relatives booked for me this hotel. First from outside not looking good. But inside rooms are specious. Sea view rooms are small, yet cozy and worth to the cost. staff are very friendly, co operative, can go beyond the boundaries to help you. Breakfast was having varieties. Good small swimming pool with... More

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General Manager H, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Hotels. We thank you for your valuable feedback and sincerely appreciate your time for doing so. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. We are glad to know that you had a wonderful stay at Eastin Residences,Muscat. We are gratified to receive such... More

India
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Came to see muscat by professional point of view. Just love the place, hospitality and warmth attitude of local people forced me to stay 2 more days even our job was done. We stayed at Eastin Makkasan, Bangkok earlier this year. so, we decided to stay here. Staff are very warm welcoming and professional attitude. reception didn't took a long... More

Was this review helpful? Yes
General Manager H, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Hotels. We thank you for your valuable feedback and sincerely appreciate your time for doing so. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. We are glad to know that you had a wonderful stay at Eastin Residences,Muscat. We are gratified to receive such... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

I visit Oman quite often on Holiday trips. And this is my first staying experience at this hotel. Enjoyed staying here, they gave me the best available room. My Room with seaview was simply amazing. Staff were very friendly and also extremely helpful. They ensured my room was immaculate on a daily basis. The room was very comfortable in every... More

Was this review helpful? Yes 1
Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Hotels. We thank you for your valuable feedback and sincerely appreciate your time for doing so. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. We are glad to know that you had a wonderful stay at Eastin Residences,Muscat. We are gratified to receive such... More

London, United Kingdom
Top Contributor
54 reviews 54 reviews
44 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed October 13, 2014

Having spent a month with a friend travelling in Asia, we had a few days in Oman before returning home. Whilst Oman in general was ridiculously beautiful with amazingly friendly and lovely people, this hotel was easily the worse place we encountered in our whole trip. Admittedly, it was somewhat more modern than some of our other hotels, this was... More

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Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Residences, Muscat. We thank you for your valuable feedback and sincerely appreciate your time for doing so. I would firstly like to apologize for the inconvenience caused to you during your stay with us. Kindly note that,we offer free transfers to guests booked online as per their request on arrival and departure days.All other Transfers are charged... More

Rome, Italy
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 9, 2014

Booked quite late before Eid Holiday and wanted somewhere fairly cheap and clean. Location was a bit far out, would suggest a hire car as taxis not cheap, but make sure it's got sat nav! Room was ok. Comments about "moist sheets" were in evidence. No mould though, but evidence of where its been. Room was clean and furniture was... More

Was this review helpful? Yes 2
Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Hotels. We thank you for your valuable feedback and sincerely appreciate your time for doing so. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. We are glad to know that you had a wonderful stay at Eastin Residences,Muscat. We are gratified to receive such... More

1 review
1 of 5 stars Reviewed October 5, 2014

The rooms smell mouldy. The blankets and sheets are moist. I felt sticky during my entire stay because the ac, which is not central was difficult to adjust to the right temperature. Toilets are disgusting, shower is small. Stains everywhere and there was a lizard at night inside the room. At night there were sounds, i think it was from... More

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Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Hotels. We thank you for your valuable feedback and sincerely appreciate your time for doing so We have the AC remote control next to the bed to make it easily accessible. Our hotel is completely pest free and have never got any feedback on the same, but we would re-look at the same. We thank you once... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2014

We stayed here as this hotel was nearest to our working site. We thought that the local company booked this place to save the transportation expenses. But it was really a great place to stay. staff are nice and available at need. Internet WIFI was fast and available at rooms, restaurant, even at the rooftop. The rooftop has amazing view... More

Was this review helpful? Yes 1
Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Hotels. We thank you for your valuable feedback and sincerely appreciate your time for doing so. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. We are glad to know that you had a wonderful stay at Eastin Residences,Muscat. We are gratified to receive such... More

Bluche
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed September 24, 2014

OK my plane was one hour late........and I missed the transfer included in the price. But they could inform themselves that the flight was late or the could refund me. I was given a 4th floor room ....just under the swimming pool with a noisy pomp supposed to work all the night. I complained. Fortunately after a half an hour... More

Was this review helpful? Yes 1
Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Hotels. We thank you for your valuable feedback and sincerely appreciate your time for doing so. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. The Airport shuttle is offered complimentary and our diver had waited at the Airport for more than 2 hours and... More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 12, 2014

We stayed here at Eastin hotel in Eid holidays. we stayed in the family room. Reception lady staff was very friendly and attentive. They took very little time to check-in us. Hot water was not coming, the switch was not on. Buffet breakfast was very good and full of variety. you can order omelet of your choice. Small restaurant but... More

Was this review helpful? Yes 2
Biju P, General Manager at Eastin Residences Muscat, responded to this review

Dear Guest; Greetings from Eastin Hotels. We thank you for your valuable feedback and sincerely appreciate your time for doing so. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. We are glad to know that you had a wonderful stay at Eastin Residences,Muscat. We are gratified to... More

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Additional Information about Eastin Residences Muscat

Address: Plot No. 9, Building No. 312, Way No. 65 | Near Al Maha Petrol Pump, Al Hail North, Muscat, Oman
Location: Oman > Muscat Governorate > Muscat
Price Range (Based on Average Rates): $
Hotel Class:4 star — Eastin Residences Muscat 4*
Number of rooms: 50
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