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All 33 Muscat hotels

Eastin Residences Muscat

4.0 of 5 Hotel   |   Plot No. 9, Building No. 312, Way No. 65 | Near Al Maha Petrol Pump, Al Hail North, Muscat, Oman
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  • Reviews (48)
  • Photos (31)
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48 people have reviewed this hotel

Traveler rating
    9
    12
    18
    4
    5
See reviews for
12
11
5
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Any
English first
Sydney, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Eastin Residence Muscat on a stopover en-route to the UAE. This hotel states it’s near the airport & along with all the photos on its website it’s all fake. I hate to write negative about something but this property is very misleading. This hotel is more like 40 minutes from the airport in Muscat &... More

Was this review helpful? Yes 2
General Manager H, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Residences Muscat We thank you for your feedback. We are exactly only a 10 minutes drive from the Airport and usually there is not much traffic on the way to the Airport unless and until there has been any road blocks due to unforeseen accidents. We have a roof top mock-tail Bar operational ,but due to summers... More

Muscat, Oman
2 reviews
4 of 5 stars Reviewed June 6, 2014

All I can say try it and your money is worth for, to stay here in the hotel and really affordable price and has a good service to the staff, they have choices for the which is multi-cuisine because of the Filipino chef have 5 star hotel experience about variety food preparation ways.

Was this review helpful? Yes
General Manager H, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Residences Muscat We thank you for your valuable feedback and the positive responses We are happy to know that you enjoyed your stay with us and also liked food. We look forward to welcome you back when you are next in Muscat. Biju Palet More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 25, 2014

The pictures don't reflect the reality at all. Despite a perfect and promptly response over the email while booking, when we arrived, it was completely against the expectations. Half of the hotel is not working, rooftop restaurant, pool, gym, nothing works. I asked specifically for non-smoking room, the room was smoking - good part is they changed after all. The... More

Was this review helpful? Yes 2
General Manager H, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Residences. We thank you for your feedback . As mentioned by you, we would like to confirm that our Pool and Gym is and has been operational. Due to summers and as it is hot during the evenings, the rooftop restaurant is operational on request. We have non smoking floors available in the hotel and we also... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 7, 2014

Judged from the outside, I know it was a new hotel. Yes, it was indeed. Our room, 161, had 2 queen beds (strangely no bed, just thick mattresses on the floor, nevertheless, they're comfy) and sofa. The room, I decided, was spacious for two and it was immaculately spotless. The room is actually a room in an 'unit' comprising of... More

Was this review helpful? Yes 1
Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Residences Muscat We thank you for your valuable feedback and the positive responses We are happy to know that you enjoyed your stay with us and also liked our services and cleanliness.. We look forward to welcome you back when you are next in Muscat. Biju Palet More

Milan, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 22, 2014

I passed one night in Eastin Hotel in March, on a business trip. Unfortunately the location (North West of Muscat airport) isn't really ideal for business, the hotel is far from the center of the city and not very well know by taxi. That said, it's not far from the sea and surroundings are quiet. The hotel appears to be... More

Was this review helpful? Yes
Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Residences Muscat We thank you for your valuable and elaborate feedback of our hotel. We are happy to know that you enjoyed your stay with us and also liked our services and cleanliness. We look forward to welcome you back when you are next in Muscat. Biju Palet More

Amman, Jordan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2014

The staff was kind and efficient. I only ate breakfast at the hotel, but it was decent. The rooms were clean but shower leaked badly. However, the location near the sea was very nice. Overall...it was a good experience in a beautiful city.

Review collected in partnership with this hotel

Was this review helpful? Yes
Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Residences Muscat We thank you for your valuable feedback and the positive responses We are happy to know that you enjoyed your stay with us and also liked our services and cleanliness.. We look forward to welcome you back when you are next in Muscat. Biju Palet More

Germany
Top Contributor
117 reviews 117 reviews
78 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed March 2, 2014

We stayed in a three-bedroom suite, however the third bedroom, which had its own bathroom was a converted living room with a rollaway added. But this was fine with us, no problem at all. The rooms were nicely furnished, modern oriental style, I would say. The hotel is in a residential area, with a gas station and some small businesses... More

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Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Residences We apologize for the inconvenience caused to you during your visit to the hotel in October. We have taken note of the points you have mentioned and would take necessary steps to see that it does not re occur. We once again apologize and look forward to have you stay with us to recognize the changes.... More

Dammam, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 9, 2013

I wish I had gone thru the reviews before deciding to stay in this hotel. The front desk people are a bunch of liars who will say something to you before you come and after you come and will totally change all the statements at the time of check out. I booked a three bed room. On arrival during the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Residences. We thank you for your feedback. We would like to inform you that you were booked for a Studio room and not a 2 bedroom apartment.(we do not have 3 bedroom apartments as mentioned in your review) Since we were unable to provide you with the Studio room due to unexpected extensions of stay we had... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 26, 2013 via mobile

The stench of the rotting room was about to kill me when I entered the room for the first time but after that the service men cleaned every thing and spred perfume.The location was poor because it was in the middle of nothing. The Wi-fi connection was so poor that I couldn't even chat on face book but the service... More

Was this review helpful? Yes 1
Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Residences We thank you for your valuable feedback . We apologize for the inconvenience caused to you during your stay. You were booked for the Standard room and some of our standard rooms have a common area for 3 rooms to use. Have noted your comments on the WIFI connectivity and Breakfast and assure you with the... More

Dubai, Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 24, 2013

My wife and I booked this place as a midpoint stopover on a long journey from Ras al Hadd to Dubai. It seemed to have it all: decent rooms and facilities and a fair price. When we booked, 24 hours before arrival, my wife explicitly asked about the pool facility and we were told that there was one and that... More

Was this review helpful? Yes 1
Biju P, General Manager at Eastin Residences Muscat, responded to this review

Greetings from Eastin Residences We apologize for the inconvenience caused to you during your visit to the hotel. The swimming pool was closed for regular maintenance and so was unavailable for use. We have taken note of the points you have mentioned and would take necessary steps to see that it does not re occur. We once again apologize and... More

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Additional Information about Eastin Residences Muscat

Address: Plot No. 9, Building No. 312, Way No. 65 | Near Al Maha Petrol Pump, Al Hail North, Muscat, Oman
Location: Oman > Muscat Governorate > Muscat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eastin Residences Muscat 4*
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31 photos of this hotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#7 On the Beach Hotel in Muscat #13 Luxury Hotel in Muscat
Hotel Class
Number of rooms
50

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