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City Seasons Hotel Muscat

Al Sultan Qaboos Street, Muscat, Oman
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1 room 1 guest
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City Seasons Hotel Muscat
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254 Reviews from our TripAdvisor Community

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Traveler rating
    56
    107
    70
    15
    6
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31
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153
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (254)
  • Mar-May only
    (66)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (73)
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Toronto, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Good very clean and friendly hotel. Breakfast buffet is good and extensive enough to meet most diet needs. Staff are mostly helpful (there is always one bad apple wherever you go). WIFI is free and quite good. Much better than my first visit in the fall of 2014. The Gym is pretty well equipped but I have not checked the... More 

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear davenelba, Thank you very much for choosing our hotel for your recent visit to Muscat and for taking the time to inform us about your experience, and I am pleased to hear that you enjoyed our facilities and services. Looking forward to welcoming you again for future visits to Muscat With best regards from the City Seasons Hotel team... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

All what you need is City Seasons hotel Muscat. it is a fact, when you get there, what you find is far beyond your expectations! at City Seasons hotel Muscat the professional staff is all there for you. They all stay at your disposal all through your stay and even after. they leadership of the senior staff; the GM Mr.... More 

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Mohamed S, It was a great pleasure to read your detailed review about your stay in our hotel and from our team at City Seasons Muscat we would like to thank you for taking the time to post your positive comments and for your ongoing support. Guest satisfaction is our utmost priority and such encouraging feedback give us an... More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I came here for a business trip. To my surprise, they gave me a two beds' room instead of a one bed room for my singular superior booking. Tried to get a one bed room, but the front desk's reply was: this is what you booked for, singular for one guest means two beds and we are currently fully booked.... More 

Was this review helpful? Yes 1
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Mira S, Thank you very much for taking the time to inform us about your recent visit to our hotel and first of all I would like to apologize for your negative experience with our reception employees, as you mentioned this is regarding some particular employees only and does not represent the usual standard of our services, but please... More 

Berlin, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

I arrived early morning, but still the receptionist menage to find a good, non smoking room for me. The room was spacious with a huge tv and a bed was just comfortable . The staff was verry helpful with a smile - even when I called at night to fix an AC. The location is in the middle of the... More 

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Marianna R, It was a great pleasure to read your comments relative to your recent visit to our hotel and to hear that you enjoyed your stay with us. Your feedback about our employees friendliness and attitude is very appreciated and I will pass them on to our team as I am sure this will further motivate them to... More 

Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hi I stayed in this hotel for 4 day... starting from the check inn, which was easy not much formalities. I stayed on the 2nd floor... floors were big and we'll maintained they even provided all the floors with shoes Polish machine. Entering the room which were big enough which could fit 2 extra bed if required. Rooms provided with... More 

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GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear ahmed a, Thank you very much for your comments following your recent stay in our hotel, your feedback is very appreciated and we were pleased to hear that you enjoyed our facilities and services. We have noted your comments about the bathrooms locks and the rooms lighting, we are currently in the process of adding reading lights in all... More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here twice so far and both times i had a good experience. the rooms are well maintained and check-in check out is fast and smooth. Breakfast is very good but not included in the room charges. Good restaurants are within walking distance. Wi Fi connection is good and free. Some attention should be paid to the little stains... More 

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Ahmed_Elsir, Thank you very much for taking the time to inform us about your experience relative to your recent visit to our hotel and we are pleased to hear that you had an enjoyable stay. Please rest assured that we are looking at your comments regarding the carpet stains, our maintenance program is ongoing as this is one of... More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I like this hotel. it's really nice, clean and comfortable. In my opinion of it is that it's a 5 star hotel, rated 4. So it's better than it's rated. The location is excellent being close to many amenities and offices. It's only 15 min away from the airport and most of the government ministries and offices. The food and... More 

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear MohamedKharrubi, It was a great pleasure to read your comments relative to your recent visit to our hotel and I would like to thank you for having taken the time to inform us about your experience and for your positive feedback, this is very appreciated. Guest satisfaction is our utmost priority and such encouraging comments give us an indication... More 

Muscat, Oman
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When I first came to this hotel I came with family. When I entered I saw a stunning lobby with all the deals of food. When I went to get my room I was greeted by two really nice and kind people. When I entered the room I saw a great sitting room and two rooms which had a huge... More 

Was this review helpful? Yes 1
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Adi C, Thank you very much for taking the time to inform us about your experience relative to your recent stay in our hotel and for your positive feedback I am pleased to hear that you enjoyed our facilities and services, your comments about our employees friendliness are very appreciated and please rest assured that they will be passed... More 

Muscat, Oman
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

The spread of the breakfast especially for vegetarians can be much better. It was very much limited and nothing great to eat. For non vegetarians it was good. Checkin & Check out was handled very well.

Review collected in partnership with this hotel

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear ydb2015, Thank you very much for taking the time to inform us about your experience relative to your recent stay at the City Seasons Muscat and I am pleased to hear that you had an enjoyable stay in our hotel. Thank you also for your suggestion about a wider selection of vegetarian dishes for our breakfast buffet, certainly we... More 

London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

For such a new hotel, I was surprised how tired my room looked - there were lots of marks on the walls and around light switches, there were also mould marks on the bathroom ceiling. Food is ok and room was clean - but wouldn't necessarily stay here again.

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Guest, Thank you very much for informing us about your experience relative to your recent stay in our hotel, and I also appreciated your positive comments about the food and the cleanliness of the room. With regards to the rooms maintenance, we have already completed most of the works during the summer season and our program is still ongoing... More 

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