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City Seasons Hotel Muscat

Al Sultan Qaboos Street, Muscat, Oman
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City Seasons Hotel Muscat
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243 Reviews from our TripAdvisor Community

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Traveler rating
    49
    106
    67
    15
    6
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19
31
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146
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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  • Italian first
  • Japanese first
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    (66)
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Muscat, Oman
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

The spread of the breakfast especially for vegetarians can be much better. It was very much limited and nothing great to eat. For non vegetarians it was good. Checkin & Check out was handled very well.

Review collected in partnership with this hotel

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear ydb2015, Thank you very much for taking the time to inform us about your experience relative to your recent stay at the City Seasons Muscat and I am pleased to hear that you had an enjoyable stay in our hotel. Thank you also for your suggestion about a wider selection of vegetarian dishes for our breakfast buffet, certainly we... More 

London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

For such a new hotel, I was surprised how tired my room looked - there were lots of marks on the walls and around light switches, there were also mould marks on the bathroom ceiling. Food is ok and room was clean - but wouldn't necessarily stay here again.

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Guest, Thank you very much for informing us about your experience relative to your recent stay in our hotel, and I also appreciated your positive comments about the food and the cleanliness of the room. With regards to the rooms maintenance, we have already completed most of the works during the summer season and our program is still ongoing... More 

Beirut, Lebanon
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I have been in this hotel for 4 business days,my wife annd my quality manger was also with me,we arrived after midnight,we previouly 2 non smoking rooms,on check in because the front office mgr could not find 2 rooms he gave us one room with extra bed,then we had to wait 1 hr until they prepared another room For me... More 

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear rami k, Thank you very much for choosing the City Seasons Hotel for your recent visit to Muscat and for taking the time to inform us of your experience, I am sorry to hear about the inconvenience you encountered with your reservation and also for the delay at check in, unfortunately this does not reflect the usual standard of... More 

Zurich, Switzerland
1 review
3 of 5 stars Reviewed 1 week ago

This is a hotel which I would have highly recommended during my first visit in 2012 however my experience in 2015 was unfortunately completely different, which is why I wanted to share my experiences. The hotel is situated in central Muscat and has all the facilities and services which you would find in a hotel of this rating, especially for... More 

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Jupiter M, Thank you very much for taking the time to write such a detailed review about your recent experience in our hotel, and I am pleased to hear that you had an enjoyable stay with us. Your positive feedback about our facilities and service is very appreciated and certainly gives us an indication that our training and communication... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good hotel,we enjoy staying in it for 2 days,friendly staff and spacious rooms, private car parking is available free of charge, there are many restaurants and supermarkets nearby, one thing we didn't like is price of breakfast,it is little bit high.

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Saleh A, Thank you very much for taking the time to inform us about your experience relative to your recent visit to our hotel and we are pleased to hear that you had an enjoyable stay with us. Your comments about our employees are very appreciated and please rest assured that they will be passed on to our team... More 

mumbai
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I reserved this hotel just few hours before check in. I still feel the price is high for this hotel. ..want to come back again to get the actual feel of the hotel, the places near by. Had a good sleep..grand mall is near by... Please dont take taxi from hotel unless it is a must...its expensive..you get plenty of... More 

Was this review helpful? Yes 1
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Sureshdeenan, Thank you very much for choosing the City Seasons Hotel for your recent visit to Muscat and for taking the time to inform us about your experience. We are pleased to hear that you enjoyed your stay with us and we hope to welcome you again for a longer visit next time, please do not hesitate to contact... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

It’s a modern hotel in a central location but not overly scenic so good for business users but leisure travelers will find the accommodation to their liking. The restaurants are good and reasonably priced, rooms are well appointed with the apartments being spacious and overall service is what you would expect from a 4 star hotel. It also has an... More 

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Keith B, Thank you very much for taking the time to inform us of your experience relative to your recent visit at the City Seasons Muscat and I am pleased to hear that you had an enjoyable stay with us. We have noted your comments about the Pool and Health Club facilities, and we will ensure our terms with... More 

Sultanate of Oman
1 review
4 of 5 stars Reviewed 4 weeks ago

We always have guest into the country and the smooth operation with City Seasons Hotel in Muscat was brilliant. I would definitely consider this as my preferred alternative at all times. Guest Relation staff was also very friendly and advisable.

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Asadh2, Thank you very much for posting this very nice review and for choosing the City Seasons Hotel for the accommodation of your guests visiting Muscat. We also appreciated your positive comments about our Guest Relations team this will be passed on to them as I am sure this will motivate them to continue to provide excellent service to... More 

Mangalore
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had the opportunity to stay in this hotel on my short trip to Muscat. Location: In-between the Airport and the City center (by the look of how i travelled). The trip from Hotel to Airport cost me 8 OMR. Area: Cashpoints/ATM is available in walking distance from the hotel. A KM Hypermarket is there in the same property. A... More 

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear PalioBuddy, It was a great pleasure to read your comments relative to your recent visit to the City Seasons Muscat and I would like to thank you for taking the time to inform us about your experience in our hotel and for your detailed and positive review. We are very happy to hear that you enjoyed your stay with... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 17, 2015

clean rooms ,polite staff .there are rooms for smokers . all meals are good and rich while i used to order my breakfast in my room as usual free parking , free speed internet . near to everywhere in muscat

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Hossam E, Thank you very much for taking the time to inform us of your experience relative to your recent stay in our hotel, and I am pleased to hear that you enjoyed our facilities and services. This kind of positive feedback, especially from experienced travelers is very appreciated and is an additional motivation for our employees to continue... More 

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