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City Seasons Hotel Muscat

Al Sultan Qaboos Street, Muscat, Oman
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City Seasons Hotel Muscat
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City Seasons Hotel Muscat
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233 Reviews from our TripAdvisor Community

Traveler rating
    48
    101
    63
    15
    6
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19
31
12
137
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (66)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (73)
All months
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

clean rooms ,polite staff .there are rooms for smokers . all meals are good and rich while i used to order my breakfast in my room as usual free parking , free speed internet . near to everywhere in muscat

Was this review helpful? Yes
GMCSHM, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Hossam E, Thank you very much for taking the time to inform us of your experience relative to your recent stay in our hotel, and I am pleased to hear that you enjoyed our facilities and services. This kind of positive feedback, especially from experienced travelers is very appreciated and is an additional motivation for our employees to continue... More 

Muscat, Oman
Level Contributor
154 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When relocating to Muscat we were placed in this hotel, my review is based on that experience and may be of benefit for those who may be staying long term in the hotel as opposed to the overnight guest. Staff are friendly and helpful, always greeting you as you make that long walk to the apartments. The apartments are spacious,... More 

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear providence, Thank you very much for taking the time to write such a detailed review and for your positive feedback about your stay in our hotel apartments I am pleased to hear that you enjoyed our facilities and services, your comments about our employees friendliness and attitude are very appreciated and please rest assured that I will share them... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When staying in the business district of Muscat, I can recommend the City Seasons Hotel. It is a spacious hotel, clean, friendly staff, good restaurant. Situated near lot of restaurant and stores. I big plus was also the rooftop swimming pool and the well equipped gym!

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Manfred V, It was a pleasure to read your comments relative to your recent visit to the City Seasons Muscat, and I would like to thank you for taking the time to post your review and recommend our hotel to our future clients. I am glad you enjoyed our service and facilities, your comments about our employees friendliness are... More 

Seaford
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed here 1 night first time in Oman.staff friendly and helpful but i was disappointed with room facilities and decor and pool area tired but had good mountain views. didn't eat but adequate business hotel but possibly i am spoilt after dubai.

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear seafordchrislou, Thank you very much for taking the time to inform us about your experience following your recent visit to our hotel, I am glad you enjoyed your short stay with us, your comments about our employees friendliness are very appreciated and please rest assured that they will be passed on to our team. With regards to the pool... More 

New York City, New York
1 review
3 of 5 stars Reviewed 4 weeks ago

I have stayed at the hotel for 2-4 months each time over the past 3 years whilst working on various projects in Muscat and have generally enjoyed my stay at the hotel. Being a regular user of the pool, sauna and gym, I notice the hotel has given access to all leisure facilities to a local Indian club and it... More 

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Simon H, Thank you very much for your ongoing patronage of your hotel over the past years, and for taking the time to inform us about this issue. Our contract with the social club stipulates the times their members can use our facilities as well as the maximum number of guests they can have at any given time as... More 

1 review
1 of 5 stars Reviewed May 16, 2015

I humbly requested a quiet room, the room I got was far from quite, I had to go down to reception to tell them to contact the room next door and ask them to keep it down. The switchboard didn’t answer my calls. The sewage truck started about 23:30 for an hour and the water truck started at 3:30 for... More 

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Ab1113, I have read with great concern your comments relative to your recent stay in our hotel and first of all I would like to extend our sincere apologies for your negative experience, the fact that the switchboard did not answer your calls is not acceptable from our side and certainly does not reflect the usual standards of our... More 

Travelers are raving about these Muscat hotels

Abu Dhabi, United Arab Emirates
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 14, 2015

I just checked in but have already had a bad experience. Firstly the hotel is full of children that are out of control. Running on the corridors, screaming. Found a hair in my bathroom and pen drawings on the sheets. The view is oberlooking a garbage collection point and a huge sandpit. I just came from the Holiday Inn Muscat... More 

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Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear LinaVasi, Thank you very much for taking the time to inform us about the issues you have encountered during your recent visit to our hotel, I sincerely regret that on this occasion you experienced shortcomings with our facilities and services, certainly the hair in the bathroom and the drawings on the sheets do not reflect the usual standards of... More 

Kuala Lumpur, Malaysia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 14, 2015

I know this review is a bit old (I stayed here from mid June 2012 until mid July 2012), but I feel compelled to write the review due to our wonderful stay here. Whilst awaiting for our rental house to be secured, we stayed here for a month (2-bedroom apartment). The apartment was so, so huge with awesome facilities. Everything... More 

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Emil_NAZRI Thank you very much for taking the time to inform us about your experience relative to your stay in our hotel last June 2012, is it a pleasure to hear that you enjoyed our facilities and services and I will certainly pass on your comments to our hotel employees. We hope to have the pleasure to welcome you... More 

Muscat, Oman
Level Contributor
142 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed May 14, 2015

The previous time I was in Muscat I was put up in another hotel nearby but this time I was at City Seasons. Due to shortage of the standard (superior) rooms, I was upgraded to a deluxe room. I stayed at the hotel for a week and had a great stay. The location is convenient and not too far from... More 

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear alanjoro, It was a pleasure to receive your comments relative to your recent visit to the City Seasons Muscat and I am pleased to hear that you enjoyed your stay in our hotel Guest satisfaction is our utmost priority and such encouraging feedback, especially from experienced travelers, are an additional motivation for our team to continue to improve on... More 

Dubai, United Arab Emirates
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 1, 2015

hotel is part of a complex which has a hypermarket and some good restaurants nearby within a short walking distance. I got an upgrade to a bigger room. It was great. Breakfast is good, but a bit expensive. Rooms are a bit on the higher. The hotel has a free wifi all over. The gym and swimming pool are good,... More 

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear taldebsi Thank you very much for taking the time to inform us about your experience following your recent visit to our hotel, and we are pleased to hear that you enjoyed your stay with us. We have noted your comments about the pool and gym maintenance and we will be correcting these issues in order to improve our services... More 

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