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City Seasons Hotel Muscat

Al Sultan Qaboos Street, Muscat, Oman
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City Seasons Hotel Muscat
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City Seasons Hotel Muscat
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228 Reviews from our TripAdvisor Community

Traveler rating
    48
    97
    62
    15
    6
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19
31
11
134
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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New York City, New York
1 review
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at the hotel for 2-4 months each time over the past 3 years whilst working on various projects in Muscat and have generally enjoyed my stay at the hotel. Being a regular user of the pool, sauna and gym, I notice the hotel has given access to all leisure facilities to a local Indian club and it... More 

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Simon H, Thank you very much for your ongoing patronage of your hotel over the past years, and for taking the time to inform us about this issue. Our contract with the social club stipulates the times their members can use our facilities as well as the maximum number of guests they can have at any given time as... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I humbly requested a quiet room, the room I got was far from quite, I had to go down to reception to tell them to contact the room next door and ask them to keep it down. The switchboard didn’t answer my calls. The sewage truck started about 23:30 for an hour and the water truck started at 3:30 for... More 

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Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Ab1113, I have read with great concern your comments relative to your recent stay in our hotel and first of all I would like to extend our sincere apologies for your negative experience, the fact that the switchboard did not answer your calls is not acceptable from our side and certainly does not reflect the usual standards of our... More 

Travelers are raving about these Muscat hotels

Abu Dhabi, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I just checked in but have already had a bad experience. Firstly the hotel is full of children that are out of control. Running on the corridors, screaming. Found a hair in my bathroom and pen drawings on the sheets. The view is oberlooking a garbage collection point and a huge sandpit. I just came from the Holiday Inn Muscat... More 

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Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear LinaVasi, Thank you very much for taking the time to inform us about the issues you have encountered during your recent visit to our hotel, I sincerely regret that on this occasion you experienced shortcomings with our facilities and services, certainly the hair in the bathroom and the drawings on the sheets do not reflect the usual standards of... More 

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I know this review is a bit old (I stayed here from mid June 2012 until mid July 2012), but I feel compelled to write the review due to our wonderful stay here. Whilst awaiting for our rental house to be secured, we stayed here for a month (2-bedroom apartment). The apartment was so, so huge with awesome facilities. Everything... More 

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Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Emil_NAZRI Thank you very much for taking the time to inform us about your experience relative to your stay in our hotel last June 2012, is it a pleasure to hear that you enjoyed our facilities and services and I will certainly pass on your comments to our hotel employees. We hope to have the pleasure to welcome you... More 

Muscat, Oman
Top Contributor
142 reviews 142 reviews
4 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The previous time I was in Muscat I was put up in another hotel nearby but this time I was at City Seasons. Due to shortage of the standard (superior) rooms, I was upgraded to a deluxe room. I stayed at the hotel for a week and had a great stay. The location is convenient and not too far from... More 

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear alanjoro, It was a pleasure to receive your comments relative to your recent visit to the City Seasons Muscat and I am pleased to hear that you enjoyed your stay in our hotel Guest satisfaction is our utmost priority and such encouraging feedback, especially from experienced travelers, are an additional motivation for our team to continue to improve on... More 

Dubai, United Arab Emirates
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

hotel is part of a complex which has a hypermarket and some good restaurants nearby within a short walking distance. I got an upgrade to a bigger room. It was great. Breakfast is good, but a bit expensive. Rooms are a bit on the higher. The hotel has a free wifi all over. The gym and swimming pool are good,... More 

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear taldebsi Thank you very much for taking the time to inform us about your experience following your recent visit to our hotel, and we are pleased to hear that you enjoyed your stay with us. We have noted your comments about the pool and gym maintenance and we will be correcting these issues in order to improve our services... More 

Al Khobar, Saudi Arabia
Top Contributor
180 reviews 180 reviews
27 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Doesn't look very attractive from outside but good hotel, rooms are good, nice and clean. I was impressed with the dishes in breakfast. Staff was welcoming at the front desk. Try and take the room NOT on the road side, as the speeding cars can disturb your sleep.

Was this review helpful? Yes
Ahmed A, General Manager at City Seasons Hotel Muscat, responded to this review

Dear Abid S, Thank you very much for your comments relative to your recent visit to our hotel, we are pleased to hear that you enjoyed your stay with us, we appreciated your comments about the breakfast selection and please rest assured that your positive feedback will be passed on to our team and looking forward to welcoming you next... More 

Miami, Florida
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After seeing so many positive reviews for this hotel, I was looking forward to it. However, my experience was not the same. First,I'd like to say that the hotel staff were all excellent, friendly and helpful. My criticisms have nothing to do with them. My room.... Well, to begin with there were coffee stains on the wall by the desk... More 

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Ahmed A, Manager at City Seasons Hotel Muscat, responded to this review

Dear Mr. Joseph, Thank you for your comments, some of our rooms are under annual maintenance and we are doing our best to finish this during the summer period. once again thank you for staying with us and looking forward to seeing again. Regards, Ahmed Al Raisi More 

West Kelowna, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 27, 2015

Excellent room for a 4 star hotel, good gym, really nice pool on the roof. Absolutely the best food I've ever had in a hotel of any category! (And I've been everywhere.) The breakfast, lunch, and dinner buffet cannot be criticized for quality or variety. I don't care where you come from - you'll be delighted with the cuisine. Hotel... More 

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Ahmed A, Manager at City Seasons Hotel Muscat, responded to this review

Dear Guest, Thank you for your kind comments, and we appreciate your recommendation of the hotel. looking forward to welcoming you back to Muscat and City Seasons Hotel Thank You, Ahmed Al Raisi More 

Bengaluru (Bangalore), India
Contributor
19 reviews 19 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 27, 2015

I was here for a day along with my friend and we were alloted 2 rooms, mine was ok but was poorly lit , i had a fruit basket in my room but my friends rooms this was missing. his room was better lit but not enough, the breakfast was ok , nothing really to talk about.for the price we... More 

Was this review helpful? Yes
Ahmed A, Manager at City Seasons Hotel Muscat, responded to this review

Dear Sir, Thank you for your comments, we will take your recommendation, with regards to the breakfast items I would appreciate if you could draft us an email and suggest any additional food items we can add to our buffet. kind regards, Ahmed Al Raisi More 

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