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Whitsand Bay Hotel

Certificate of Excellence
Portwrinkle PL 11 3BU, England
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418 Reviews from our TripAdvisor Community

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Traveler rating
    224
    122
    26
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    20
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90
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5
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • Any
English first
  • All months
    (418)
  • Mar-May only
    (82)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (116)
  • Dec-Feb only
    (122)
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England
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My wife and I have just returned from a very pleasant 3 day stay . Whilst one can't dispute some of the comments regarding the condition of this hotel, it is nearly 150 years old!! It offers very good value, particularly if you enjoy golf. The menu was varied and breakfast was particularly good. Despite previous negative comments, we found... More 

Was this review helpful? Yes
Howard E, Guest Relations at Whitsand Bay Hotel, responded to this review

Thank you. Really pleased to read how much you enjoyed a very pleasant 3 day stay and delighted that you will be returning to visit us. We will share your kind comments with our friendly team and look forward to extending a warm welcome to you both in the future. Thanks again. More 

Kent, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Have just returned from a six day stay which my husband and I both thoroughly enjoyed. Yes I agree it is tired and the stair carpet desperately needs replacing, but we both agree that this did not detract from the charm of the hotel. I completely disagree with the comments about the staff. We found them all friendly and helpful... More 

Was this review helpful? Yes
Howard E, Guest Relations at Whitsand Bay Hotel, responded to this review

Thank you for sharing your experience and offering us feedback. Delighted to understand that you and your husband thoroughly enjoyed a six day break and that you would return to stay again. We look forward to extending another warm and friendly welcome to you both in the future. More 

Northampton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We have just returned from a 3 night break with unlimited golf The staff were friendly and welcoming, We had 1 evening meal at the hotel which my wife and I could not fault, and the cooked breakfast's were excellent. Yes this hotel is a bit tired, but comfortable and relaxing with outstanding views across the bay. In our opinion... More 

Was this review helpful? Yes
Howard E, Guest Relations at Whitsand Bay Hotel, responded to this review

It’s great to understand how much you both enjoyed your recent 3 night break with us. Thank you for sharing your experience and we look forward to seeing you again. More 

Mullion, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Lovely hotel, but in a bad need of updating and refurbishment. Staff pleasant but food not really good enough.Beautiful position and views, just needs lots of work to bring it up to scratch.Decor in bedroom and en suite very dated and badly in need of redecoration. Obviously will not be recommending this hotel to friends

Was this review helpful? Yes 2
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Obviously having a few problems here, we were greeted by staff who didn't want to know, the interior looked tired and in need of freshening up or at least a good clean. Spoke to others on the beach who had had similar experience. It's a shame because the building looks impressive and is in a beautiful location.

Was this review helpful? Yes 4
Howard E, Guest Relations at Whitsand Bay Hotel, responded to this review

We are naturally concerned to read these comments especially as this reviewer has not booked, stayed or eaten at our hotel. We have reported this content and this brand new TA profile as suspicious to TripAdvisor. More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I must say I was so looking forward to a well deserved break with my fiance...... the place was shabby and unloved..... for the price we paid we could have stayed somewhere 100 times nicer, its was such a shame but luckily weather good so we where able to spend time on the beach. Food was awful, breakfast wasn't fresh...... More 

Was this review helpful? Yes 2
Howard E, Guest Relations at Whitsand Bay Hotel, responded to this review

We are naturally upset to read these comments and have immediately contacted this reviewer via TripAdvisor to politely request a ‘date of stay’ and ‘booking name’ during August last year. We are concerned that 10 months have passed and we have no records of any such complaint. We have reported this content and this new profile as suspicious to TripAdvisor. More 

Staffordshire, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very atmospheric looking hotel complete with turret and right next to a golf course. The hotel staff were very welcoming though the hotel itself a little tired. The absolute highlight was the food - everything home cooked at absolutely exquisite. I would definitely stay again just for the food!

Was this review helpful? Yes
Crowborough, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a hotel that would allow us to take our dog which was a first for us as we normally leave him in kennels. It had to be a spacious room in a good location and provide breakfast and dinners.This hotel ticked all those boxes and did not let us down. It was a superb place to stay. The... More 

Was this review helpful? Yes
Howard E, Guest Relations at Whitsand Bay Hotel, responded to this review

Thank you for offering us a fabulous 5 star review and some great feedback following your recent stay. We are thrilled to understand how much you enjoyed your time with us and genuinely hope to welcome you back in the future. Thanks again. More 

Plymouth, United Kingdom
Top Contributor
57 reviews 57 reviews
7 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Varied menu, which was good, as we were a large party. Food served quickly, & no complaints. Would certainly try again, but as a couple. Had a few drinks in the bar, and felt we we were interrupting a conversation and in the way!!

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel last week and all I can say that the staff was very miserable, didn't go out their way to please. The hotel room was room 4 and the curtains was all ripped. Then I went into another room, which was planned anyway and the room service was terrible. No toilet paper, very dusty. Even the grounds... More 

Was this review helpful? Yes
Howard E, Guest Relations at Whitsand Bay Hotel, responded to this review

May we offer you our genuine apology and assurance that we will share your comments with our team and address your points raised. Thank you for offering us valuable and important feedback. More 

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