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Macdonald Craxton Wood Hotel & Spa

Parkgate Road, Ledsham CH66 9PB, England
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Macdonald Craxton Wood Hotel & Spa
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Macdonald Craxton Wood Hotel & Spa
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865 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hemel Hempstead, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

DBB overnight stay. Excellent dinner to celebrate a birthday. Welcome swim in the pleasant pool. Very professional staff who were very helpful. The room was large and welcoming if beginning to look a bit tired.

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Contributor
16 reviews 16 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely setting, nice big room (although was a corporate booked exexutive room so dread to think of the cost) and good service at dinner (but small portions). Breakfast service was.... not friendly! Breakfast was tiny!

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Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Twiglet 2345 Thank you for taking the time to give feed back after your recent stay. I am glad you enjoyed the experience of one of our executive rooms with the added features of bathrobes and slippers, king size bed and lavender and tea-tree toiletries. May I just say that if you check our website before booking your next... More 

North Wales
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent the night at Craxton Wood on a spa break which was very relaxing. The treatment that we had wasn't the best treatment that I had received compared to other McDonald hotels however the relaxation room was lovely. This was a great place to really chill out after the treatment. We had an executive room which included robes & slippers.... More 

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Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Wendleech1 Thank you for your valued comments after staying with us for a relaxing spa break. I must apologise for that wait you endured to receive the complimentary ice and fresh milk you requested, I will give your feed back to the relevant department. Thank you again ..and I hope to welcome you back to Craxton Wood again in... More 

Pfaeffikon ZH
1 review
4 of 5 stars Reviewed 3 days ago NEW

Lovely hotel. The next time we take our wives with us :-). The coffee which we got by our arrival was very expensive compare to restaurant and bar. The rooms were just beautiful and very quiet. But the security in the cloud was too much. I couldn't get into a special programm with my computer. At home, every went okay.

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Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Peter K Thank you for your lovely comments about the hotel after your recent stay.. I must apologise for the inconvenience you experienced connecting to the free wifi . Our reception team are trained to be able to connect and assist with any difficulties you may experience. I do hope that you will take advantage of this during any... More 

Saint-maurice
1 review
5 of 5 stars Reviewed 3 days ago NEW

I am French and found your hotel " very british ". I really enjoyed it. Ducklings, squirrels and birds on the lawn were very pleasant. Thank you ! I wish I could stay longer to try the spa. Maybe another time...

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Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Valerie D Thank you for taking the time to give a review on your recent stay. I think at the time of your stay our resident ducks had just hatched a family of new offspring ! I am glad to hear that this enhanced your stay. I look forward to welcoming you back in the future. Kind regards Mark... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Comfortable within a lovely setting. The service is really good with free use of the pool and gym. I would stay there again. The restaurant is quite expensive and portions are small. Rooms are starting to show signs or ageing. Very quiet so I had a great night's sleep.

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Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Kevin L Your valued feed back is much appreciated after your recent stay with us. A good nights sleep is mostly guaranteed as we are situated in 26 acres of beautiful woodland. The prices in the restaurant reflect our 2 AA rosette standard, but your comments are valued and I will ensure Chef receives your comments regarding portion sizes.... More 

Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I have stayed at the Craxton Wood Hotel on business seven or eight times on business over last year. My initial impressions were mixed, but my opinion of the hotel has improved with every repeat visit. In winter the location can feel a but damp and bleak, but the grounds come alive in spring and summer. The interior of the... More 

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Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The breakfast was very poor with very small quantities and the quality wasn't great. Was disappointed that after my spa treatment the relaxation room was closed so no where to relax afterwards, the room should stay open for at least 30mins after last appointment so you can fully enjoy relax and make use of the facilities.

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Liverpool, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

First time here, enjoyed the weekend there . All the staff were helpful couldn't fault my stay. Great location for local attractions, zoo & shops. Will be returning again soon to try our the spar facilities.

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Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Nora, Thank you for your comments, it is great to read that you enjoyed your weekend and enjoyed the local attactions. I very much look forward to welcoming you back for another relaxing break at Craxton Wood, make sure to call and ask about our spa packages before your next visit. Kind regards Mark King General Manager More 

Liverpool, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

A bit pricey at the bar. Which was unfortunate as the place was lovely and otherwise a real treat. The spa was great and relaxing for a birthday treat it was spot on and easy travelling to Chester for a bit of sightseeing

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Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Gelli, Thank you for taking the time to write the review, I am sorry to hear you felt that the bar prices were too high, we regularly review our prices in comparison to competitor hotels, of the same standard, in the local area. I’m pleased to hear you enjoyed your birthday treat here at Craxton Wood, and I look... More 

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