We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Macdonald Craxton Wood Hotel & Spa

Certificate of Excellence
Parkgate Road, Ledsham CH66 9PB, England
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Macdonald Craxton Wood Hotel & Spa
View Map
Add Photo Write a Review

1,254 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
St Albans
1 review
4 of 5 stars Reviewed today NEW

Would recommend to business users working in the Chester area. Gym and pool are great for a wind-down at the end of the day. Evening food is lovely, breakfast is okay. Beds are incredibly comfortable and rooms very well presented.

Review collected in partnership with this hotel

Helpful?
Thank Luke G
Wigan
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent service from all staff from arriving till leaving. All meals were delicious and to a high standard. spa was relaxing and staff were so helpful with a relaxing manner.Hotel room was clean and tidy.

Review collected in partnership with this hotel

Helpful?
Thank anthonybG2299UV
Barnet
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The staff were keen but possibly they could have done with some more training. The room was clean. The food was average. However, the inadequacies of hotel were made up for by the enthusiasm of staff.

Review collected in partnership with this hotel

Helpful?
Thank briangE6198DV
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear briangE6198DV Thank you for taking the time to write a review after staying with us and the positive comments about the staff members your encountered. If you wish to relay more details with regards to your stay please contact me directly at the hotel or via email gm.craxtonwood@macdonald-hotels.co.uk. Kind regards Mark King More 

Birmingham
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Very friendly clean hotel, meals very nice, would recommend for a short break, spa was very relaxing, staff very pleasant and very helpful, set in beautiful surroundings, has a very good couple of days.

Review collected in partnership with this hotel

Helpful?
Thank Grannygrew
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Grannygrew Thank you for your wonderful comments... I hope to welcome you back to Craxton Wood again in the future. Kind regards Mark King More 

Liverpool, United Kingdom
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Visited for a spa day with afternoon tea and had a great time. The staff where all helpful and the treatments good value for money. Spent a Christmas night out here with a few friends and had a brilliant night out. Entertainment was good and the food great quality. Would definitely go again!

Helpful?
Thank Riggerbootsuk
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Riggerbootsuk Thank you for giving such a wonderful review of your stay with us. Make sure you visit our website to take advantage of the seasonal promotions we have to offer. Kind regards Mark King More 

NorthWest, UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Recently visited hotel on a Spa package. Spa was incredible, lovely surroundings, helpful staff, excellent dining experience - food was incredible! Only one gripe, additional sofa bed places in room was not the comfiest!

Review collected in partnership with this hotel

Helpful?
Thank moviesoprano
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear moviesoprano Thank you for your review. Great to read you were able to take advantage of one of our excellent Spa packages. I will discuss your comments regarding the uncomfortable sofa bed with my Head-housekeeper and please accept my apologies for the inconvenience. Kind regards Mark King More 

Widnes, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Birthday surprise for my friend.....brilliant experience from start to finish! Starting with a light bite and bubbles, off to the spa to relax and then a delightful meal in the restaurant. Great friendly staff - nothing was too much effort!

Review collected in partnership with this hotel

Helpful?
Thank Caroline H
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Caroline H Thank you for such a great review. I am so pleased that you and your party enjoyed every aspect of the birthday celebration stay. Kind regards Mark King More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just got back from a lovely weekend here, very happy with our stay. I was treated to a spa weekend by my husband for my birthday. We were meant to go on my actually birthday weekend but from what I gather, there were some issues with the hotel and spa communicating with each other and so they ended up unable... More 

Helpful?
Thank Laura V
Manchester
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Would totally recommend this hotel for a spa break. Customer service was excellent. Staff were friendly and extremely customer focussed which is rare in a main chain of hotels. We stayed as part of the dinner, bed and breakfast package - dinner was excellent - my compliments to the chef. Would definitely recommend a visit,

Review collected in partnership with this hotel

Helpful?
3 Thank alisong38
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Alisong, Thank you for your review and your great feedback for the team. I will certainly pass on your comments to the Kitchen team. Hopefully we can welcome you back shortly. Kind regards, Mark King General Manager More 

blighty
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We had booked for lunch for a party of 50 or so. First, the good points. The venue is very good, well suited to a bridal reception. We were in a large modern room with views of attractive grounds. The starters and desert course were tasty and well presented. The service was extraordinarily slow, despite the fact that everyone had... More 

Helpful?
1 Thank BlightyDutchboy
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Blighty Dutchboy, I was disappointed to read of your experience and I would like to pass on my sincerest apologies. I respect you taking the time in communicating your thoughts and your positive criticism and I thank you for this. It appears that on this occasion we did not deliver. Which is bitterly disappointing as we pride ourselves on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

116 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (90)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (22)
Viewed
Dining (9)
Viewed
Bathroom (13)
Viewed
Pool/Beach Area (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (4)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Ledsham
9.4 mi away
Grosvenor Pulford Hotel & Spa
4.0 mi away
Crabwall Manor Hotel & Spa
Crabwall Manor Hotel & Spa
#1 of 2 in Mollington
4.0 of 5 stars 852 reviews
6.7 mi away
Doubletree by Hilton Chester
Show Prices
Show Prices
Show Prices
0.8 mi away
Inglewood Manor
Inglewood Manor
#2 of 3 in Ledsham
4.5 of 5 stars 565 reviews
4.6 mi away
Thornton Hall Hotel & Spa
Thornton Hall Hotel & Spa
#1 of 1 in Thornton Hough
4.0 of 5 stars 854 reviews
15.3 mi away
Macdonald Portal Hotel, Golf and Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay