We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Ledsham hotels

Macdonald Craxton Wood Hotel

4.0 of 5 Hotel   |   Parkgate Road, Ledsham CH66 9PB, England
Hotel amenities
Save Saved
You added Macdonald Craxton Wood Hotel to your Saves list
Macdonald Craxton Wood Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
72%
Ranked #3 of 3 hotels in Ledsham
A recent review
5 of 5 stars reviewed 2 days ago
Phil T Wolverhampton, United Kingdom
  • Overview
  • Reviews (568)
  • Photos (54)
  • Amenities
  • Q&A
  • Room tips (116)
  • Location
  • More
Write a Review

568 people have reviewed this hotel

Traveler rating
    239
    163
    99
    43
    24
See reviews for
110
286
8
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • German first
  • Any
English first
Wolverhampton, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spa thank you so much for our spa day after the mess up by your sister hotel. Keris the manager at spa spa was 1st class they treated us so well & our massages were great. Keris from craxton wood & Melanie from the portal are very good members of staff nothing is to much trouble for them, our spa... More

Was this review helpful? Yes
Belfast
Top Contributor
53 reviews 53 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for a couple of nights and could not fault the hotel in any way. Room and bathroom were spotless and we had lovely view over the garden. Excellence choice available for breakfast. Ate in the restaurant one evening and food was very good. Excellent service and friendly, helpful staff. Set out in the country, it was always peaceful... More

Was this review helpful? Yes
MK1NG, General Manager at Macdonald Craxton Wood Hotel, responded to this review

Dear Waltzing Matilda, Thank you for taking the time to place a review. It is great to read you enjoyed your time here and manged to enjoy our two rosette restaurant. The sun overlooks the lawns and rear gardens most of the day, I agree it is quite warm at the moment but it is good to relax and take... More

Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on Friday night with my husband. Had a lovely time, found the hotel to be excellent. Staff friendly and helpful. We had booked a package which had a couple of items missing on arrival, staff quickly put this right and made sure we were looked after very well at dinner. Really enjoyed the food and look forward... More

Was this review helpful? Yes
MK1NG, General Manager at Macdonald Craxton Wood Hotel, responded to this review

Dear Denise, Great to read you enjoyed the food and your stay. I am sorry a few things were missing on your arrival we shall seek to do better. Lovely feedback on the team, I will be sure to share with them. Please do visit us again soon and take the time to visit out brand new spa. Why not... More

Chester, United Kingdom
Top Contributor
57 reviews 57 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked afternoon tea for my daughter and myself, only to find there was a large conference for Royal Mail taking place when I arrived in the car park a young man in Macdonald livery banged on my car roof and was very rude to me - I am still waiting for an apology from the general manager 2weeks later, I... More

Was this review helpful? Yes
MK1NG, General Manager at Macdonald Craxton Wood Hotel, responded to this review

Dear Linda, Thank you for taking the time to write your review. I am sorry I was unaware of the incident with the young man in the car park and please accept my apologies on behalf of the hotel and myself for the reception you received. I have shared your comments with the Head Chef who is disapointed that we... More

Anglesey
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a stay and dine package at the hotel. 1st room extremely dusty and not up to what You would expect. 2nd room fine. Excellent food, superb service from staff at dinner and free drink as it was my birthday! Waiter at breakfast rather slow taking our cooked breakfast order and we sat for quite some time, seemed to be... More

Was this review helpful? Yes
MK1NG, General Manager at Macdonald Craxton Wood Hotel, responded to this review

Dear gwyliauambyth, Thank you for your comments. Great to read you enjoyed the food in our Craxton Wood Grill Restaurant and you had an enjoyable birthday. We hope to welcome you back soon and you get an oppoprtunity to vist our newly opended Spa. kind regards, Mark King General Manager More

1 review
4 of 5 stars Reviewed 3 weeks ago

This is our 3rd stay at the craxton wood hotel and was great as always. Would like to say how impressed I was with the latest refurbishment to the spa side. Looks very impressive only negatives is still no jacuzzi and sadly no clock to be able to keep an eye on time's, which to us was important as children... More

Was this review helpful? Yes
MK1NG, General Manager at Macdonald Craxton Wood Hotel, responded to this review

Dear Mel K Thank you for your review. Great to read you are regular visitors and you enjoyed the new spa. Good feedback on the team and their customer service. I will share your comments with them. We look forward to welcoming you back soon. Kind regards, Mark King General Manager More

Hull, UK
Senior Reviewer
10 reviews 10 reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night at this lovely Macdonald's hotel whilst taking a short break to Chester. Staff were extremely polite & helpful, the spa was a lovely treat, our room was perfect and both our evening meal & breakfast was delicious! Looking forward to our next stay at the Macdonald's a Hotels already!

Was this review helpful? Yes
Bury St Edmunds
Contributor
15 reviews 15 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From arrival this tranquil looking place made us feel welcome. From checking in to departure we found the staff very helpful. The rooms are superb, large, with all comforts, chairs, settee, tea making facilities. The TV set up included most channels and even a speaker in the bathroom, although that caught us out at first. The breakfasts were well prepared... More

Was this review helpful? Yes 1
Stockport, United Kingdom
Top Contributor
93 reviews 93 reviews
37 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just had the one night there and that was enough. Felt as though it was there for business people passing through. Our room was also 'standard' with no "ooh" at all when we went inside. There was a fair walk to the bar/restaurant but we took a short cut through a fire door. Into the restaurant and we were sat... More

Was this review helpful? Yes 3
Newcastle upon Tyne
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed for one night on a tour of North Wales and Ireland. The hotel seemed to have that touch of luxury to indulge ourselves at the start of our holiday. The hotel was almost empty but we were given a room that was miles from all facilities. The spa and pool were closed but we had not been advised... More

Was this review helpful? Yes 6
Owners: What's your side of the story?
If you own or manage Macdonald Craxton Wood Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Macdonald Craxton Wood Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Macdonald Craxton Wood Hotel

Address: Parkgate Road, Ledsham CH66 9PB, England
Location: United Kingdom > England > Cheshire > Ledsham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Craxton Wood Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Priceline, Tingo, Hotels.com, HotelsClick, TripOnline SA, Otel, Agoda, BookingOdigeoWL and Venere so you can book your Macdonald Craxton Wood Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Macdonald Craxton Wood Chester
Hotel Macdonald Craxton Wood

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Bathroom (11)
Viewed
Hotel & grounds (6)
Viewed
Dining (6)
Viewed
Room/suite (11)
Viewed
Pool/beach area (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
72

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer