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All 3 Ledsham hotels

Macdonald Craxton Wood Hotel

4.0 of 5 Hotel   |   Parkgate Road, Ledsham CH66 9PB, England
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Macdonald Craxton Wood Hotel
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Ranked #3 of 3 hotels in Ledsham
A recent review
5 of 5 stars reviewed 2 days ago
connorb77 Halifax, United Kingdom
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578 people have reviewed this hotel

Traveler rating
    241
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    99
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See reviews for
115
287
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • German first
  • Russian first
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English first
Halifax, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from a 2 night stay here in August. Having recently had a Premier Inn family room it was a pleasure to stay in a family room that actually had space for a family! There was lots of room to move about and the beds were great. I'd give 5* for this aspect alone. We ate in... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Booked overnight stay to celebrate my mum's 70th birthday. Had two treatments at the spa which we both enjoyed. Then a delicious dinner at the hotel which was four star prices but it was an extra special occasion. Breakfast was also good and the first hotel I have ever stayed in that had skimmed milk as well as semi-skimmed. I... More

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Worcester
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Hotel is very well posotioned for Chester and The Wirral. Rooms although spacious are very dated and also very dark which was a theme everywhere in the hotel. I have to say the receptionist was delightful and very helpful and also the pool and spa was excellent I was particularly disappointed at breakfast. Having just come out of a very... More

Was this review helpful? Yes 2
Redcar, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We received warm welcome from Sam when checking in at reception. The hotel was very nice and not far from Chester zoo, the reason for our stay. We enjoyed the use of the leisure facilities which were very clean. Katie on reception was really lovely and couldn't do enough for us.

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Sandbach, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I came here for a murder mystery evening for a hen do. On arival we were greeted by a lovely gentleman who escorted us to a seating area ready for our night to begin. The hotel was lovely inside and out. During the nights events the staff would bring in drinks and our courses many of them were very miserable... More

Was this review helpful? Yes 1
Chester, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My friend booked a spa day for me and her and we went yesterday. The facilities have been refurbished recently and we were impressed and had a nice swim and a relax before our inclusive treatment. We had a massage and were then told to shower (in the treatment room which was fine) to remove the oils etc, in the... More

Was this review helpful? Yes 3
A27Roberts, General Manager at Macdonald Craxton Wood Hotel, responded to this review

Dear Nette, Thank you for your email. I was sorry to learn of your slip as you exited the shower after your treatment and I have subsequently folowed this up after we met in the lounge to discuss the matter. As discussed I was sorry that you had hurt yourself and it ruined your day and I offered due to... More

Milton Keynes, United Kingdom
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My family and I stayed 1 night. After a very long day at Chester Zoo we checked in and found the Receptionist very friendly and helpful. Rooms were good as well. The enormous let down, which spoilt it for us was the catering team. Food not great at all...over priced for what you get, service very poor as we were... More

Was this review helpful? Yes 6
West Yorkshire
Top Contributor
77 reviews 77 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night at the hotel and had no complaints. The room was clean, the beds extremely comfortable and the breakfast very filling. We also had a spa day with a few treatments and were extremely impressed with both the spa and the staff. The atmosphere throughout was so relaxing and the staff were polite and helpful, but also unobtrusive.... More

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MK1NG, Front Office Manager at Macdonald Craxton Wood Hotel, responded to this review

Dear Jed 777. Thank you for taking the time to write your wonderful review. So pleased you enjoyed the experience in our newly refurbished spa. I will feed back your valid points to the Spa manager. I do hope to welcome you back soon. More

Cheshire
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel, £10 in a taxi to the centre of Chester. Brand new leisure facility, super pool and spa. We asked for adjacent rooms and got them, ground floor overlooking gardens, just beautiful. Hotel spotless, great staff with superb local knowledge & so helpful. Breakfast excellent, basically order what you want. Plentiful supply of fresh tea & toast, nothing too... More

Was this review helpful? Yes 1
A27Roberts, Front Office Manager at Macdonald Craxton Wood Hotel, responded to this review

Dear JS Cheshirelife. Thank you for your excellent review. We always try and react to any guest requirements, so pleased we managed to allocate your rooms as per your request. We look forward to welcoming you back for your next special occasion. More

Wolverhampton, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spa thank you so much for our spa day after the mess up by your sister hotel. Keris the manager at spa spa was 1st class they treated us so well & our massages were great. Keris from craxton wood & Melanie from the portal are very good members of staff nothing is to much trouble for them, our spa... More

Was this review helpful? Yes
A27Roberts, Front Office Manager at Macdonald Craxton Wood Hotel, responded to this review

Thank you for your fantastic comments. So pleased you enjoyed your time in the Spa. Keris and her team work so hard making everyone's experience special and your feed back is very much appreciated. More

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Additional Information about Macdonald Craxton Wood Hotel

Address: Parkgate Road, Ledsham CH66 9PB, England
Location: United Kingdom > England > Cheshire > Ledsham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Craxton Wood Hotel 4*
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Also Known As:
Macdonald Craxton Wood Chester
Hotel Macdonald Craxton Wood

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
72

Questions & Answers

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2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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