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Brook Mollington Banastre Hotel & Spa

Parkgate Road, Mollington, Chester CH1 6NN, England
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1 room 1 guest
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Brook Mollington Banastre Hotel & Spa
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Brook Mollington Banastre Hotel & Spa
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1,055 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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    (1055)
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    (323)
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Just on our way home from a fantastic stay at the Brook Mollington. I fully admit I was slightly concerned about our stay after reading many of the reviews below, but I can honestly say my partner and I have never received such excellent service. We stayed in room 5 and it was absolutely stunning. The room was very spacious,... More 

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Saltburn-by-the-Sea, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We booked a double room for one night prior to our camping trip - it was an excellent offer of £79 for bed, breakfast, afternoon tea and use of the spa facilities. I thought it would be a nice treat for my partner as it was his birthday so a nice relaxing visit before 6 nights in a tent! We... More 

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Travelers are raving about these Mollington hotels

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I went here awhile ago but enjoyed the visit, the breakfast was okay nothing fancy and not very big The room had a lovely view from the window and had everything you needed Staff were friendly and wanted to help, we thought this was closer to Chester central that it was so bare that in mind if you want to... More 

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DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Alice Thank you for reviewing an earlier visit to the Brook Mollington Banastre Hotel and Spa as I am delighted to read that you found Hotel perfect for your break in Chester. I am pleased that you were very happy with your room overlooking the gardens and I would like to thank you personally for your generosity and kind... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Me and my partner had the pleasure to stay here recently overnight as we visited Chester and Cheshire oaks and the room and hotel in general were superb,clean and very peaceful.. Sam the receptionist in particular was a pleasure to deal with informing us of local attractions and thoroughly informed us of the hotel and spa facilities,she was a smiling... More 

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DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Nick I am delighted to read that you both found the Hotel ideal for your recent breakaway in Chester and that all the staff at The Brook Mollington Banastre Hotel and Spa looked after you so well .It will be my great pleasure to pass you kind words on to Sam and of course we all hope to be... More 

Yorkshire Dales National Park, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very disappointed with hotel. Receptionist not very friendly when we arrived. Room was small and bathroom door did not close. Dinner was very good and gluten free wheat free. Breakfasts were also good. If you are looking for a serene hotel do not pick this one. Noisy doors and you could hear everything from room next door. The airport hotels... More 

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DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Sue The Brook Mollington Banastre Hotel and Spa is a former manor house and our website and photographs feature this historical part of our building which is located to the rear of the property where it can be enjoyed from our beautiful gardens and grounds. These photographs are a true to both the property and the facilities at The... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed for couple of night here. Had dinner both the nights and the food was absolutely superb. The restaurant staff were very attentive, friendly and very professional. Breakfast on both mornings: really good with plenty of choices and well set. I think "Receptionist" needs to be more friendly + should stand up while checking someone in. Unfortunately, it doesn't look... More 

Was this review helpful? Yes 1
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Thank you for choosing to stay with us at The Molly B recently and I am delighted to read that you enjoyed your stay particularly dining in the restaurant . It will be my pleasure to pass your kind comments on to my General Manager , Mr Gavin to share with all his team , especially Chef . Please accept... More 

Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were lucky with the weather - sunny and warm and the beautiful gardens of the hotel complete with pool and spa made it a perfect place to be. Hotel excellent location for exploring Cheshire and N Wales. Hotel staff lovely and friendly. The restaurant for breakfast and evening meals was first class and perfect for our needs. I cannot... More 

Was this review helpful? Yes 2
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Clare I am delighted to read that you enjoyed your recent stay with us at the Brook Mollington Banastre Hotel and Spa and that all the team at The Molly B looked after you so well . I am pleased to read that the weather was kind to you allowing you the chance to unwind and relax in our... More 

BERKSHIRE
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Chester is 10 mins away by bus - best to leave the car in the car park as Chester can be busy - bus stops outside hotel, but the last bus back from Chester is about 6.30 which is far too early. Plenty of car spaces at hotel. Reception friendly, breakfast passable. Room needed an update and bed not too... More 

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DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

I am sorry to read your rating and perception of the Brook Mollington Banastre Hotel and Spa following your recent stay. However, although we receive many positive and complimentary reviews I do appreciate your feedback and I am pleased that you found the Hotel conveniently located with ample parking for your visit to Chester and the local attractions. Our car... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just returned from a two night stay in a family room. We stayed here about 15 years ago but could not remember it being as bad as some of the reviews stated so we were a little anxious! The room was spacious and clean though in need of updating, especially the bathroom which was very rough around the edges. We... More 

Was this review helpful? Yes
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Thank you for choosing to stay with us again after such a long absence and it is wonderful to read that you enjoyed your stay in one of our family rooms. I appreciate your observations regarding the staffing and service levels during the time of your visit and will discuss any shortfalls regarding this with the General Manager, Mr Gavin.... More 

Manchester
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel has been my home from home for 10 months. The managers are happy to negotiate corporate rates and will accommodate your needs. The staff at this hotel are very helpful and friendly and will always try their upmost to ensure guests feel welcome and comfortable. As a corporate guest I feel they have often gone the extra mile.... More 

Was this review helpful? Yes
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Thank you for continuing to choose to stay with us at The Brook Mollington Banastre Hotel and Spa whilst working so far away from home. I am delighted to read that Mr Gavin and all his team continue to look after you so well and it is great compliment to them that you consider the Hotel to be your home... More 

Hotel Review Summarization

What travelers say

  • Evening meals(5)
  • Very good(3)
  • CUSTOMER SERVICE(3)
  • Family room(3)
  • Swimming pool(3)
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207 photos of this hotel

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Bathroom (13)
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Hotel & grounds (21)
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Dining (6)
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Pool/beach area (5)
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Room/suite (18)
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Pool/beach area (5)
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Business center/function rooms (2)
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Other (8)
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