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All 2 Mollington hotels

Brook Mollington Banastre Hotel & Spa

4.0 of 5 Hotel   |   Parkgate Road, Mollington, Chester CH1 6NN, England
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Brook Mollington Banastre Hotel & Spa
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47%
Ranked #2 of 2 hotels in Mollington
A recent review
5 of 5 stars reviewed 5 days ago
Andrew007007 Chester, United Kingdom
  • Overview
  • Reviews (659)
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659 people have reviewed this hotel

Traveler rating
    121
    187
    127
    115
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117
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Chester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Myself and my wife had afternoon tea here on friday 18/07. The restaurant was very clean and presentable, Gluten free food was of a high quality and not lacking Taste. The staff were impeccable, not been to a hotel in a long time with such good customer service. Have not stayed here - but would highly recommend the restaurant. Particular... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

BEWARE & BE ADVISED, they don't tell you on checkin they debt ur card with £50 and if u don't use any services it then takes 3-5 workings days to go bk into your bank. Manager useless no faith in his management skills what so ever!!!!!

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Travelers are raving about these Mollington hotels

Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Recently stayed as a member of a coach party. The cold starters for dinner were served first leaving the soup to go cool. The main course was also served luke warm and the cold sweets were served first leaving the custard dish to go cold. The curtains hooks in the bedroom needed attention, also part of the tap was missing.... More

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Chester, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was given to us as a gift and I am Gluten free so rang ahead and asked could they cater for me and they Said of course. We arrived at 2pm and were sat down and offered tea or coffee. We chose tea of course. I told them I was Gluten free so they brought 2 separate slates out... More

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Hampshire, United Kingdom
Top Contributor
52 reviews 52 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Talk about service without a smile. No welcome whatsoever, and stony faced service from both reception and the spa reception. The man at the desk tried to charge me a lot more money for what the room price was because he didn't bother to ask simple questions such as how many are staying in the room, and after his mistake... More

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Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Sent 2 emails over a week ago and not ever an acknowledgment, would never stay there again, executive suit looked nothing like pictures advertised it looked more like a bog standard room, all light bulbs out telephone to reception disconnected, never again could of stated in the hilton in a double room for the price I paid for executive suit... More

Was this review helpful? Yes 1
Louth, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this hotel for my parteners 40th getaway. Must admit I was bit nervous about it after reading some reviews, but hey-ho, let's go. Whilst feeling the place was a little "tired", that's about as far as the negetives go. We found it easy to find, with an entrance at either end of the corridor, to make moving luggage easier.... More

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Llanfairfechan, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My partner and I stayed in a double room where we had a kind size bed and a great view of the Garden. We enjoyed our stay that much we would recommend a stay here to anyone. excellent service and very helpful staff! We also had a great time whilst taking full advantage of the pool, Jacuzzi and Sauna. I... More

Was this review helpful? Yes 1
Neston, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

from the first enquiry to the evening itself the whole experience was relaxed and enjoyable. My requirements were easily and helpfully accommodated with useful suggestions at every moment. The evening itself was a real success with wonderful attentive staff, super room and excellent food!! What more could you ask for!! Definitely worth recomending

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Stockport, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Hi everyone, I am sad to do this but it was so awful, I really wouldn't recommend it and don't want it to spoil others celebrations! The pictures on the site look great, this is not a true reflection. The hotel is 2 star at most, everything is tired, carpets are thread bear, sofas have worn patches, paintwork in corridors... More

Was this review helpful? Yes 2
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Additional Information about Brook Mollington Banastre Hotel & Spa

Address: Parkgate Road, Mollington, Chester CH1 6NN, England
Location: United Kingdom > England > Cheshire > Chester > Mollington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Brook Mollington Banastre Hotel & Spa 4*
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Also Known As:
Brook Mollington Banastre Hotel And Spa
Brook Mollington Banastre Hotel Mollington
Best Western Chester
Chester Best Western
Brook Mollington Banastre Hotel & Spa Cheshire

115 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This 4-star country-house hotel is in beautiful grounds, a short drive from Chester city centre. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi, squash courts and spa. The beauty spa offers a range of relaxing treatments, including mud wraps and massages. Brook Mollington Banastre also has free car parking. Hotel Rooms: 63. ... more   less 
Number of rooms
63

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