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All 2 Mollington hotels

Brook Mollington Banastre Hotel & Spa

4.0 of 5 Hotel   |   Parkgate Road, Mollington, Chester CH1 6NN, England
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Brook Mollington Banastre Hotel & Spa
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Ranked #2 of 2 hotels in Mollington
A recent review
3 of 5 stars reviewed yesterday
car0l60 north west england
  • Overview
  • Reviews (684)
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684 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Wirral
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed yesterday NEW

We received a voucher from a friend for Afternoon Champagne Tea and we chose this hotel as it was the closest to us. Staff were really lovely and very helpful but the food was nothing special at all. We both agreed that if we had paid £40 ourselves we would have been very disappointed. Won't be returning and would not... More

Was this review helpful? Yes 1
north west england
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

The staff at the Hotel were great,very helpful and knowledgable they were the best thing about the Hotel.The rooms were on the small side as was the Bathroom,the shower head did need to be replaced and it could have done with a better towel rail.Dinner on the first night was nice but really nothing special.Breakfast on the first morning was... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived with a baby and toddler to find there was no running water or working phone in our second floor family room, overlooking the busy road and car park. A large container of wood glue had been left on the dressing table, within reach of our toddler. One lamp served all three beds. The travel cot was not made... More

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Travelers are raving about these Mollington hotels

Dunfermline, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the Brook Mollington Banastre Hotel & Spa for a three day mid week break. Myself and my wife were absolutley delighted with the whole experience. We had booked into a double room which fully met our requirements, the staff were polite and attentitive without being overpowering. Whist checking in, the manager recommended the hotel restuarant and... More

Was this review helpful? Yes 3
Monk Soham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from a 5 day stay and we had a wonderful time. The staff couldn't have been more helpful or hard working, even hanging out my husbands dive kit to dry in the laundry room! The food was excellent, breakfast quickly replenished if it ran out and cooked to order on the last day as they were... More

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Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed overnight, family of four with Chester zoo tickets included. We had a nice time but the hotel should not be advertising as a four star. Negatives: check in is advertised as 2pm but we were told it is really 3pm. This needs changing on the confirmation email sent out to guests. There was no wine, kids goody bags in... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great stay overnight here dinner was luch rooms are great and breakfast was great the room was a little diffrent a single but had 2 seprate rooms and you hade stairs to go down to bed only thin room could have done with was a sofa and tv in the other room to relax insted of tv next to bed

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Wombourne, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the worst hotel I've stayed in! We paid £190 for a family room and felt it was a complete rip off. I would agree with other reviews the hotel needs a lick of paint and modernising. The bathroom was very run down and toilet didn't flush properly. There seemed to be a lack of staff as the receptionist... More

Was this review helpful? Yes 3
Chester, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible food, poorly presented. Absolutely disgraceful service, worse I've ever had. Ages to be seated and then food and tea just dumped on table, never seen waitress again, not even as we were leaving. Afternoon tea was rubbish I'd avoid, it's not somewhere I'd like to go back to

Was this review helpful? Yes 13
chester
Reviewer
3 reviews 3 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

Having received a voucher as a gift myself and my husband booked in for Afternoon tea here and have just returned home utterly disappointed. On walking to reception we asked where to go and were pointed in the direction of the dining room. There was nobody there to greet us so we waited for a waitress who took us to... More

Was this review helpful? Yes 10
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Additional Information about Brook Mollington Banastre Hotel & Spa

Address: Parkgate Road, Mollington, Chester CH1 6NN, England
Location: United Kingdom > England > Cheshire > Chester > Mollington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Brook Mollington Banastre Hotel & Spa 4*
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Also Known As:
Brook Mollington Banastre Hotel And Spa
Brook Mollington Banastre Hotel Mollington
Best Western Chester
Chester Best Western
Brook Mollington Banastre Hotel & Spa Cheshire

119 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This 4-star country-house hotel is in beautiful grounds, a short drive from Chester city centre. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi, squash courts and spa. The beauty spa offers a range of relaxing treatments, including mud wraps and massages. Brook Mollington Banastre also has free car parking. Hotel Rooms: 63. ... more   less 
Number of rooms
63

Questions & Answers

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Uk
12 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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