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Brook Mollington Banastre Hotel & Spa

Parkgate Road, Mollington, Chester CH1 6NN, England
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Brook Mollington Banastre Hotel & Spa
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Brook Mollington Banastre Hotel & Spa
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942 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

Where to begin? My partner and I were looking for a spontaneous getaway in Chester to enjoy one of the rare moments where we're both free. Having done it last minute and recognising that all the hotels we were interested in were rapidly filling up, we began to panic and spontaneously ended up booking the Brooks hotel. It was advertised... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

It's been a week since our wedding at the Mollington Banstre and I thought I'd share my experience. From the moment myself and My partner arrived at the hotel (via the back of the hotel into the sunny garden!) we were treated like royalty! The wedding planner greeted us with a drink and led us towards our guests and left... More 

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Chester, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

My family and I had Sunday lunch on 24th May very disappointing, portions very small food fair. Would not have liked to pay full price, we had a groupon. Don't think we shall be going back. We left feeling hungry after a so called three course meal....

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Travelers are raving about these Mollington hotels

Cardiff, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This hotel is like stepping back in to the 1980s, it is tired and in need of some investment to rejuvenate it. I cannot see how it can be rated four stars or charge £165 per night; I'm relieved that this was a gift bought at a discounted rate. On the surface of it the room was OK, but it... More 

Was this review helpful? Yes 1
Baldock
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Went to a lovely wedding at the Mollington. The wedding team should be very proud the venue was excellent and well organised. Stayed in the hotel for 2 nights rate doubled for Saturday night. Hotel rooms are a little jaded although clean and comfortable. Spa facilities good warm pool, good gym changing etc. The disappointment was the service staff varied... More 

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Hartlepool, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After reading the reviews on tripadvisor, i was abit dubious about booking this hotel, im so glad we did though, we had a fantastic stay. i booked this hotel for a relaxing two night stay with my boyfriend and was very pleased upon arrival to learn that we were entitled to use all of the leisure facilities. Gym, sauna, steam... More 

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chester
Contributor
11 reviews 11 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night in room 3. How disappointed we were!!!!! The furniture was falling apart, bedside table lamps were tatty wouldn't work and didn't match!!! We had to run around to get wet in the shower and the floor was scruffy!!!! The pillows were so old it was uncomfortable to sleep on them and the pillowcases were on... More 

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DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Pam I am sorry that you did not enjoy your recent visit to the Brook Mollington Banastre Hotel and I have taken due note of your personal comments and feedback. Although I have received no other complaints of this nature in relation to this room or breakfast service I will raise this matter with my General Manager . Regards... More 

Ramsgate, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Reception staff friendly and welcoming. First impressions were that the hotel could use a freshen up but was clean. Rooms also clean and tidy, comfortable bed but the kettle facilities were no where near a electrical socket. Bath far too small being pregnant, I really struggled to get comfortable in it, as not able to stretch legs out. With regards... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Perth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My husband and myself stayed on 2nd May for a special birthday . We were given a single room with a small double bed , only accessable from one side,as it was against the wall at the other.We were right above the front door hearing it slam well into the small hours along with our neighbouring room who kept slamming... More 

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DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

I am sorry to read that the Brook Mollington Banastre Hotel did not meet with your expectations on this occasion. Please accept my personal apologies for the lack of any direct communication from the Hotel since your visit but I can always be contacted on info@brook-hotels.co.uk . I have passed your feedback on to my General Manager to discuss with... More 

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