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Brook Mollington Banastre Hotel & Spa

4.0 of 5 Parkgate Road, Mollington, Chester CH1 6NN, England
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Brook Mollington Banastre Hotel & Spa
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Brook Mollington Banastre Hotel & Spa
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815 reviews from our community

Traveler rating
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46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars NEW

Stayed for 2nights and can't fault it,lovely swimming pool and spa ,very relaxing everything was working fine,sauna jacuzzi ect ,very good gym as well Bedrooms comfy ,2miles outside Chester ,close enough to sample the pleasures of chester

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chester
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed yesterday NEW

arrived here with my friends for afternoon tea spa day.first impressions okay needs updating.afternoon tea was very nice and the cake and scones were delicious the waiter was very nice and gave us lots of tea. When we went down to the spa well it isn't a spa its all open and people walk in and out with there shoes... More 

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Travelers are raving about these Mollington hotels

Craigavon
Top Contributor
120 reviews 120 reviews
46 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed yesterday NEW

The last time I stayed here was over twenty years ago. The hotel is situated just two miles from the M56 on the edge of the beautiful city of Chester. Arrival at reception was just OK but not that very warm. It was around three in the afternoon and my room was ready. The room was well furnished with a... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a wonderful hotel, with fantastic staff, who go out of their way to help and make your stay special. Had amazing time. price was really reasonable and the meal we had was brilliant and worth every penny. Would definitely visit again.

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Fintan G, General Manager at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Danielle Thank you very much for your kind review and your comments on the staff and food. We are delighted that you enjoyed your stay with us and hope to see you again in the near future. Kind regards Fintan Gavin More 

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We attended the Hotel on 1st March 2015 for afternoon Tea and use of the Spa facilities, I have to say, both were excellent, the staff in this hotel are the friendliest you will ever wish to meet and always deliver a service with a smile on their face, nothing is too much trouble. The afternoon tea was lovely, with... More 

Was this review helpful? Yes 3
Fintan G, General Manager at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Ronnie Thank you for your kind review and your comments on the staff and service. We do have a friendly and helpful team here who do their utmost to ensure each guest enjoys their time with us. I will also let the chef know your comments on the afternoon tea and I am sure he will be pleased to... More 

2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Just returned home after booking through another agency. We had 1 night stay and chester zoo trip on the sunday. This is no doubt the worst hotel ive stayed in. Whoever gave this hotel 4 stars needs to go to specsavers. Its so run down its un- real. Girl who worked in reception tried billing me the day i checked... More 

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Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

I have just returned from spending 2 nights at this Hotel from Friday 27th February to Sunday 1st March 2015 and if I had believed some of the reviews I read beforehand I wouldn't have bothered, however I have nothing but good things to say about the Hotel. The staff are very friendly and helpful and the food was excellent... More 

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Fintan G, General Manager at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Reviewer Thank you very much for your very kind comments and I will ensure that these are shared with the rest of the team. You are quite right in saying that if there ever is an issue which occasionally can happen we would do our utmost to resolve it once made aware. I am delighted that yourself and your... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

After choosing the hotel for a girly spa break we were disappointed from the moment we arrived! First room we got allocated smelt of strong stale cigarettes,second room was then dirty and hadn't been cleaned properly food was average and overpriced for quality,breakfast in the morning was again just ok but tea and coffee were self serve out of some... More 

Was this review helpful? Yes 1
Fintan G, General Manager at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Reviewer Thank you for your recent review and I am sorry to hear that you were disappointed as we do normally get very positive comments especially with regards to the food and service. All our rooms are non smoking and my apologies if the previous guest had been smoking in the room and this is definitely something that should... More 

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

We dined at the Mollington Banastre on Friday evening. We were welcomed by the Operations Manager. The purpose of the visit was to try the Restaurant and we were delighted with our experience. The service was first class. We all ordered sirloin steak and it was first class - cooked to perfection and well presented. Overall, an excellent meal and... More 

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Fintan G, General Manager at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Wendy Thank you for your kind review and we are delighted that you enjoyed both the food and service. I understand from talking to my operations manager Sarah that you said it was the best steak you ever had and the chef was very pleased to hear this. I understand you have made some future reservations and we look... More 

Wirral
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My sister and I have just returned from a Spa day at the Mollington Banastre using a Deal Voucher. We have been to many such venues (travelling to Liverpool, Manchester etc) using discount vouchers and have never had such an unbelievably poor experience and dreadful value for money. Unlike an earlier review I do not feel that the discounted price... More 

Was this review helpful? Yes 2
Fintan G, General Manager at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Reviewer Thank you for review and my apologies for your disappointment. On the day you visited we were having some essential maintenance work done in the shower and toilet area of the ladies changing room and my apologies that this had a negative impact on your visit. The brasserie area of the leisure club which is connected to the... More 

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Additional Information about Brook Mollington Banastre Hotel & Spa

Address: Parkgate Road, Mollington, Chester CH1 6NN, England
Location: United Kingdom > England > Cheshire > Chester > Mollington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Brook Mollington Banastre Hotel & Spa 4*
Number of rooms: 63
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Also Known As:
Brook Mollington Banastre Hotel Mollington
Brook Mollington Banastre Hotel And Spa
Best Western Chester
Chester Best Western
Brook Mollington Banastre Hotel & Spa Cheshire

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