We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Brook Mollington Banastre Hotel & Spa

Parkgate Road, Mollington, Chester CH1 6NN, England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Brook Mollington Banastre Hotel & Spa
Professional photos View all
Browse nearby
Brook Mollington Banastre Hotel & Spa
Add Photo Write a Review

1,021 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    191
    283
    203
    178
    166
See reviews for
178
489
19
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (1021)
  • Mar-May only
    (323)
  • Jun-Aug only
    (291)
  • Sep-Nov only
    (177)
  • Dec-Feb only
    (230)
All months
Cleethorpes, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Me and hubby stayed for one night after a day out in Chester for our anniversary .. I read the reviews the night before and wasn't that expressed Too my surprise upon arrival it wasn't as bad as ppl were making out ... The receptionist was lovely and we had a trouble free check in The room ... Well the... More 

Was this review helpful? Yes
Merseyside, UK
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We visited yesterday for afternoon tea, using a voucher we had received as a present. After reading some reviews we were a little apprehensive but the whole occasion was very good indeed. We were welcomed and shown to a table overlooking the gardens and tea came very quickly and the pot was refilled as many times as we wanted. The... More 

Was this review helpful? Yes
Cullen, United Kingdom
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Similar to the other Brook hotel I've stayed in many times, this one did not let me down. As ever the staff are very friendly and upon request had something to eat and drink ready in my room for arrival. Breakfast was a splendid buffet with lots of choice and very tasty. Plenty of spacious meeting rooms available for me... More 

Was this review helpful? Yes
London, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for the weekend and really enjoyed the atmosphere and friendly staff. Great value for money hotel deal although beer was a bit pricey. Room was spacious comfy and clean.Will definitely return.

Review collected in partnership with this hotel

Was this review helpful? Yes
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Thank you for choosing to stay with us at The Brook Mollington Banastre Hotel and Spa and I am delighted to read that you enjoyed your recent weekend break with us in Chester. Of course ,Brook Hotels do always try to ensure that our bar prices remain affordable and in line with other local restaurants and bars. I am sorry... More 

South Wales
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at The Brook Mollington Banastre on a "buy a gift voucher" which represented great value for money. The room we stayed in was large and very well appointed with all the usual amenities, including an Iron and Ironing board there was even a trouser press. The bathroom was a good size too.All members of staff we encountered were... More 

Was this review helpful? Yes
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Thank you for reviewing your recent stay with us at The Brook Mollington Banastre Hotel and Spa and I am delighted to read that you found your room both spacious and comfortable Naturally. I will pass your kind words on to Mr Gavin to share with his team , especially Chef who will be very happy to learn that breakfast... More 

uk
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed at the hotel for a short break in Chester, check in was quick and the receptionist friendly. Our room was a reasonable size , comfortable bed , tea coffee making facilities etc, small tv on the wall. The bathroom was clean with a few toiletries , shower over the bath not overly powerfully. We could hear the family in... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago NEW

what ever happened to the lady who used to clean the changing rms afew years bk ? the changing rms have never been the same since she left !!! i love the leisure facilities at the mollington banastre & the staff are all friendly but i do think they need the other lady bk, im sure her name was jane... More 

Was this review helpful? Yes
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

I am pleased to read that you continue to enjoy visiting us at the Brook Mollington Banastre Hotel and Spa, finding the staff very accommodating and friendly. I have passed your feedback regarding the checks made on the changing rooms to the General Manager to ensure that this area is monitored and cleaned regularly. Kind regards Denise Ummat More 

Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed 1 week ago

This is simply the worst hotel I've ever stayed in!! It's that bad I've just booked another hotel so we don't have to stay here another night and they call this a 4* it's more like a 2* at best the room reminds me of a hostel and the so called double bed would be small for a Hobbit let... More 

Was this review helpful? Yes 1
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

I am sorry to read that you were unhappy with the room allocated to you on this occasion and that you subsequently decided to check out of the Hotel without giving my General Manager the opportunity to offer you an alternative room for the remainder of your stay. We do have a couple of smaller double rooms which are generally... More 

Travelers are raving about these Mollington hotels

Lichfield, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I decided to leave a review-as before my stay,I did read the other reviews on here but after staying myself I do think some of them are rude and damned right nasty. If you are looking for a luxury,robe & slippers,zen-perfect,candles burning in every room,mood lighting high-end spa hotel experience this place may not be for you. On the other... More 

Was this review helpful? Yes 1
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Mrs C Thank you for reviewing your stay with us at The Brook Mollington Banastre Hotel and Spa so fairly . Both I and Mr Gavin appreciate the honest comparisons you have drawn in your review and would like to thank you for redressing the balance on this site for the benefit of our future guests and visitors. I... More 

Coventry, Rhode Island
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I will start with first impressions- it is set in a little bit of country side which is nice & looks ok from outside (maybe not quite 4*) we were greeted by a lady who said we could check in early as our room was ready but there was a mix up as we had booked through Buy A Gift... More 

Was this review helpful? Yes
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

I am delighted that you enjoyed your recent stay with at the Brook Mollington Banastre Hotel and Spa. It is wonderful to know that you found your room comfortable , our breakfast enjoyable and the Spa very relaxing after your shopping trips in to Cheshire Oaks . I do hope that you will accept my personal apology for the conversation... More 

Hotel Review Summarization

What travelers say

  • Evening meals(5)
  • Very good(3)
  • CUSTOMER SERVICE(3)
  • Family room(3)
  • Swimming pool(3)
Questions? Get answers from hotel staff and past guests. Ask a question

200 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (148)
Viewed
Hotel & grounds (21)
Viewed
Room/suite (29)
Viewed
Bathroom (13)
Viewed
View from room (10)
Viewed
Dining (6)
Viewed
Pool/beach area (5)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Room/suite (18)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (10)
Viewed
Dining (9)
Viewed
Business center/function rooms (2)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Mollington
0.3 mi away
Crabwall Manor Hotel & Spa
Crabwall Manor Hotel & Spa
#1 of 2 in Mollington
4.0 of 5 stars 723 reviews
6.6 mi away
Grosvenor Pulford Hotel & Spa
2.7 mi away
Doubletree by Hilton Chester
Show Prices
Show Prices
Show Prices
2.1 mi away
BEST WESTERN Premier Queen Hotel
2.2 mi away
The Chester Grosvenor
The Chester Grosvenor
#8 of 46 in Chester
4.5 of 5 stars 1,221 reviews
3.6 mi away
Mercure Chester Abbots Well Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay