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Novotel Paris La Defense

2 Boulevard de Neuilly, 92081 La Defense, France
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Novotel Paris La Defense
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Ranked #7 of 41 Hotels in La Defense
A recent review
3 of 5 stars reviewed 1 week ago
192gaylen
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368 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The room we had on the second floor was more than satisfactory with very comfortable beds including a pull out twin bed. Unfortunately, the windows are unable to be opened and the air conditioning was not working. We spent seven nights with complaints daily about the air conditioning. It was unbearably hot. The first response from the front desk was... More 

Was this review helpful? Yes 1
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear guest Thank you for taking the time to write this review on tripadvisor and for sharing details about your stay . I have read your posting with great attention. I forwarded your comments to our front desk manager, for such a situation does not recur. I hope to have the opportunity to welcome you again to the Novotel Paris... More 

Boston
Contributor
17 reviews 17 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Thank you for our stay. The front staff was always very helpful and quite good with their English! We were there for about a week with a large group from America for a sporting event. The room we had was very spacious for our family of 4. The unique pull out sofa was perfect for my two teenage daughters. The... More 

Was this review helpful? Yes
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest Thank you for sharing your remarks regarding your last stay with us. We are really pleased to read that Novotel La Défense is a "Very nice hotel" Regarding your bad experience concerning the cleanliness of the room. We shared this comment with our housekeeping manager ; We hope to welcome you again at Novotel Paris la Défense Best... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked Novotel La Defense directly from Accor's website. The price was rather cheap for Paris standard. The hotel location is in the outskirt of the city, one Metro stop before La Defense. If you have business in La Defense, the hotel is about 15 minutes walking distance. If you want to visit the city, you have to use the... More 

Was this review helpful? Yes 1
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest Thank you very much for staying at our hotel and for taking the time to write e revieuw on tripadvisor and sharing details about your stay . We are pleased to read that our hotel felt clean for good value . Regarding our magnetic card , i asked our technicien to check our dispositif . Despite this problem... More 

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed here with a group attending a sporting event. To start, I would like to say a particular thank you to the wonderful front desk staff for going out of their way to assist a very tough group of traveling families. Our many difficulties with outside resources were assisted beautifully, and they went out of their way to... More 

Was this review helpful? Yes 1
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest Thank you for taking the time to write this review on tripadvisor . I have shared your comment with all the team . I do hope that we will be able to welcome you again at Novotel Paris la Défense Sincerely The Manager More 

Port Harcourt
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very nice place to stay in, if on business. It was a walking distance to my workshop venue and I enjoyed the walk every day. There is a very good shopping mall 10 minutes walk away and there was always some group providing entertainment in the evenings. The staff were very friendly and helpful when I needed some extras... More 

Was this review helpful? Yes 1
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear guest thank very much for staying at Novotel Paris la Défense and for taking the time to write this positive review on Tripadvisor . I am glad you enjoyed your stay and hope to be able to welcome you again very soon Sincerely The Manager More 

Crowthorne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel a number of times in recent years. While it is typical of the Novotel brand, the rooms have recently been refurbished and are of a contemporary style and reasonably roomy. We were 2 adults and a 9 year old and had a good view from our room on the 10th floor. We had very... More 

Was this review helpful? Yes
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest We are very pleased to read your positive comment on tripadvisor . We are glad you are a regular guest of Novotel Paris la Defense . We hope to be able to welcome you again very soon . Best regards More 

Hamburg,Germany
Top Contributor
94 reviews 94 reviews
40 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 13, 2015

Had booked 1 night via Booking.com and gotten a good price. When checking into the hotel I was offered a upgrade in a newer room and on higher floors. The upgrade costs me EUR 30,- and I think it was worth it. Modern room with nice bathroom and seperate toilet. There are wifi, flatscreen TV, hairdryer in the room and... More 

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BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest We thank you very much for your positive review on tripadvisor .We are happy to learn that our price , the view from your room were great ; We look forward to welcoming you again at Novotel Paris la Défense Best regards The manager More 

Karlsfeld, Germany
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 11, 2015

This is a very good Hotel for Business Reasons in La Defense. Close to Metro Station. Clean and modern rooms with separate toilet. Fast Service and good breakfast. Fully recommendation for Stay in the la Defense area.

Was this review helpful? Yes
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest We thank you for your positive review on tripadvisor and for your recommandation . We hope we will be able to welcome you again at Novotel Paris la Défense Best regard The manager More 

Zeist, Utrecht, Netherlands
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 10, 2015

The hotel was ok. The room was clean, but some renewal shoul be done. The lifts where old. Staff was friendly and breakfast was good enough. Located at the beginning of La Defence. Wifi was free, but not very fast. Premium to be paid to get better.

Was this review helpful? Yes 1
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest I thank you for taking the time to writte this review on tripadvisor . I have shared your comments with the team About our elevators, those are going to be renovated during the 2nd semetre of the year. I do hope we will be able to welcome you again at Novote Paris la Défense Best regard The manager More 

Brussels
Top Contributor
161 reviews 161 reviews
42 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed April 8, 2015

Hotel is located in the business area of Paris but well located if you want to visit Paris. It is accessible by bus or by metro (line 1). A large shopping mall is at 5 minute walk. The service is very good and hotels are well isolated against noise of traffic. We had a view on Paris which is a... More 

Was this review helpful? Yes
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest I would like to thank you for the time taken to post your detailled feedback following your visit. I am pleased to note that you appreciated being with us and that our facility fully met your expectations. I hope we look forward to welcome yu again at Novotel Paris la Défense Sincerely yours, The manager More 

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