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Novotel Paris La Defense

2 Boulevard de Neuilly, 92081 La Defense, France
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Novotel Paris La Defense
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Ranked #7 of 41 Hotels in La Defense
A recent review
3 of 5 stars reviewed yesterday
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373 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
30 reviews 30 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

If only for the location, you can consider this hotel when you're in Paris for business. There is also a nearby metro station which can take you to the famous city landmarks. But service is wanting. The staff are not that helpful and (in my opinion) dismissive when responding to queries. We booked 2 rooms: twin for my husband and... More 

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La Celle-Guenand, France
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a business hotel through and through - nothing wrong with that if you are on business, as I was. The hotel is functional. The decoration in the room I occupied on the 9th floor had been updated. The room was bigger than some suites in NYC. Everything worked except the wc and bathroom doors squeaked (I reported it... More 

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Alexandria, Egypt
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this Hotel twice now, and everytime I go, I am impressed by different things . 1- they have a very good breakfast 2- I love the rooms with couch additionally, the staff are all consistent in the great level of service that they provide

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Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This is a newish hotel in the newer part of Paris. We spent quite some time getting to and from sightseeing spots on the bus. t is not anywhere near the city highlights. Rooms were comfortable and spacious though . Management could have been more gracious with breakfast dining. If one dared enter the restaurant for breakfast instead of the... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room we had on the second floor was more than satisfactory with very comfortable beds including a pull out twin bed. Unfortunately, the windows are unable to be opened and the air conditioning was not working. We spent seven nights with complaints daily about the air conditioning. It was unbearably hot. The first response from the front desk was... More 

Was this review helpful? Yes 1
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear guest Thank you for taking the time to write this review on tripadvisor and for sharing details about your stay . I have read your posting with great attention. I forwarded your comments to our front desk manager, for such a situation does not recur. I hope to have the opportunity to welcome you again to the Novotel Paris... More 

Boston
Contributor
17 reviews 17 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Thank you for our stay. The front staff was always very helpful and quite good with their English! We were there for about a week with a large group from America for a sporting event. The room we had was very spacious for our family of 4. The unique pull out sofa was perfect for my two teenage daughters. The... More 

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BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest Thank you for sharing your remarks regarding your last stay with us. We are really pleased to read that Novotel La Défense is a "Very nice hotel" Regarding your bad experience concerning the cleanliness of the room. We shared this comment with our housekeeping manager ; We hope to welcome you again at Novotel Paris la Défense Best... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked Novotel La Defense directly from Accor's website. The price was rather cheap for Paris standard. The hotel location is in the outskirt of the city, one Metro stop before La Defense. If you have business in La Defense, the hotel is about 15 minutes walking distance. If you want to visit the city, you have to use the... More 

Was this review helpful? Yes 1
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest Thank you very much for staying at our hotel and for taking the time to write e revieuw on tripadvisor and sharing details about your stay . We are pleased to read that our hotel felt clean for good value . Regarding our magnetic card , i asked our technicien to check our dispositif . Despite this problem... More 

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed here with a group attending a sporting event. To start, I would like to say a particular thank you to the wonderful front desk staff for going out of their way to assist a very tough group of traveling families. Our many difficulties with outside resources were assisted beautifully, and they went out of their way to... More 

Was this review helpful? Yes 1
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest Thank you for taking the time to write this review on tripadvisor . I have shared your comment with all the team . I do hope that we will be able to welcome you again at Novotel Paris la Défense Sincerely The Manager More 

Port Harcourt
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A very nice place to stay in, if on business. It was a walking distance to my workshop venue and I enjoyed the walk every day. There is a very good shopping mall 10 minutes walk away and there was always some group providing entertainment in the evenings. The staff were very friendly and helpful when I needed some extras... More 

Was this review helpful? Yes 1
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear guest thank very much for staying at Novotel Paris la Défense and for taking the time to write this positive review on Tripadvisor . I am glad you enjoyed your stay and hope to be able to welcome you again very soon Sincerely The Manager More 

Crowthorne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

We have stayed at this hotel a number of times in recent years. While it is typical of the Novotel brand, the rooms have recently been refurbished and are of a contemporary style and reasonably roomy. We were 2 adults and a 9 year old and had a good view from our room on the 10th floor. We had very... More 

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BENARD C, Directeur général at Novotel Paris La Defense, responded to this review

Dear Guest We are very pleased to read your positive comment on tripadvisor . We are glad you are a regular guest of Novotel Paris la Defense . We hope to be able to welcome you again very soon . Best regards More 

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