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Hilton Paris La Defense

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2 place de la Defense | Le CNIT - BP 210, 92053 La Defense, France
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Hilton Paris La Defense
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955 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Paris La Defense
See the most recent reviews
New York City, New York
1 review
3 of 5 stars Reviewed 4 weeks ago

.did not enjoy my stay' had higher hopes for the hotel room not clean, bath broken, water pressure was low for my standards however staff very nice dont know if i'll come back to this hotel again soon

Was this review helpful? Yes
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review

Dear inventive2014, I would like to thank you for taking the time to post a review of our hotel. I am sorry to learn that you were disappointed with your recent stay at the hotel, for which I sincerely apologise. We always endeavor to offer the highest level of service and it would appear that on this occasion we failed... More 

Paris, France
1 review
4 of 5 stars Reviewed 4 weeks ago

You will enjoy the accommodations and the staff but you will be charged for everything. The staff went out of their way to speak with you, give recommendations for any requests. The staff at the bar area was outstanding, especially Valentin. They all took the time to recommend wines, restaurants or an other site seeing activities.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review

Dear Terry C, I would like to thank you for your positive feedback following your recent visit. I am pleased to read that you enjoyed our service and more particularly Valentin, one of our Team members. Like all of the team, Valentin did his utmost to provide you with a perfect experience. I have already shared your kind feedback with... More 

Kuwait City, Kuwait
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 28, 2015

I love this great hotel when I stayed with my family May 2015. Helpful staff and Nice location near metro and Shopping. comfortable big rooms (room 328 near elevator). I will come back again to stay in Hilton Hotel. In less than 10 min you can reach Champs elyess by metro. Thank you

Was this review helpful? Yes
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review

Dear Musaab M, I would like to thank you for taking the time to share your enthusiasm for our hotel. Your warm comments have been communicated to the entire Team here at the Hilton Paris La Défense as they represent a great source of motivation for each and everyone of us. Musaab M, my team and I look forward to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2015

We choose this location as it's in between Paris City Center and Euro Disney. We arrived at about 6pm. Checked in and then were informed that the kitchen was closed do due fault so there are no meals anywhere in the hotel and that it would take up to 2 hours for a sandwich. Very poor lighting - no lights... More 

Was this review helpful? Yes 1
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review

Dear Donna H, Thank you for taking the time to post a review of our hotel. I am sorry to learn that you were disappointed with your recent stay at the hotel, for which I sincerely apologise. We always endeavor to offer the highest level of service and it would appear that on this occasion we failed to meet your... More 

Boston, Massachusetts
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 26, 2015

We stayed at the Hilton La Defense in mid April 2015. We had booked an AirBnB apartment for two weeks but decided to fly out to Paris a few days earlier. And since the apartment was not going to be ready until Saturday we needed a hotel for Thursday and Friday. We chose this hotel for two reasons: 1)we are... More 

Was this review helpful? Yes
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review

Dear Elise G, Thank you very much for choosing to stay at the Hilton Paris La Defense and for having taken the time to post your comments following your stay in our hotel in April. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am pleased to read that you... More 

Paris, France
1 review
4 of 5 stars Reviewed May 25, 2015

The staffs and the quality of the all services , all are very good and helpful but the location of the is poor , I mean even some of the taxi drivers couldn't find it and they turned me around for 30 - 45 minutes sometimes.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review

Dear Yashar P, I want to thank you for your positive comments following your stay. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. It was particularly pleasing to see that your overall impression of our hotel was good. However,... More 

London, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 24, 2015

I stayed here from Friday until Sunday and had the best time. The rooms were very spacious and clean and the beds were very comfortable. Located in the business district it is right opposite a large shopping centre which has all the shops you could ask for and has a really nice cafe called La Croissanterie which does the best... More 

Was this review helpful? Yes
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review

Dear tinab121, Thank you for posting your comments following your recent stay in our property. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. It was particularly pleasing to see that your impression of our staff and service was good... More 

Windermere, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 17, 2015

I booked into the Hilton as I always do when I city break for myself and my friend, booking was simple as always. Upon check in i was required to present a card with was pre authorised the full amount plus 25% extra to allow for room charges. This was fine. The building was stunning very odd but charming and... More 

Was this review helpful? Yes
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review

Dear hard2plz12, Your feedback is very important to us as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improvements. Once again thank you for your truly valuable comments and I hope that we will be able to welcome you back to the Hilton Paris La Defense. Sincerely... More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 17, 2015 via mobile

Lovely location easy access to tube. Nice rooms. Very helpful staff nice welcome. Good breakfast. Only negative point noisy Monday morning from 8:00 when room maid started cleaning the room. Constant banging of doors quite annoying.

Was this review helpful? Yes
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review

Dear CatPat G, I would like to thank you very much for your feedback following your stay with us. I am pleased to read that you enjoyed our facility and team. However, I have noted with great concern the inconvenience caused by the noise in the corridor. Please accept my most sincere apologies for this and rest assured that your... More 

London, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 14, 2015

Hotel is well located, just next to underground station. It provides easy access to major attractions in Paris. Hotel is clean, spacious and very quiet. Also, it smells so nicely! Customer service was good, everyone was friendly and quite helpful. Rooms are spacious, comfortable and clean. In general: no issues related to maintenance or housekeeping. We had breakfast each morning.... More 

Was this review helpful? Yes 1
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review

Dear Nicccole1982, I want to thank you for taking the time to share your feedback following your recent visit to our hotel. All of our guests’ feedback is extremely important to us and I am pleased to read that you enjoyed our hotel, service and team. Thank you again for choosing our hotel for your stay in Paris and I... More 

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