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Sofitel Paris La Defense

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34 cours Michelet, 92060 La Defense, France
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Magnifique breakfast
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Sofitel Paris La Defense
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1,174 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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London, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was my second stay at Sofitel La Defense, and I cannot say that I am impressed. The receptionists are friendly and professional, although it takes ages to check in. The reception area is a bit awkward: lots of furniture, everything a bit too close so you feel you are waiting for the lift in the middle of the relaxing... More 

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Level Contributor
1 review
2 of 5 stars Reviewed 6 days ago NEW

I just stayed for a business trip in the Sofitel and was surprised by the standard. On their webpage it looks very nice, but the rooms are outdated, not what I expect for 5 stars and a Sofitel. The bathroom is very basic and not like presented online, the gym is super small with only a few machines and a... More 

Was this review helpful? Yes 1
South Cave, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My boyfriend got me a weekend trip to Paris for my 20th birthday. When we arrived they upgraded our room which was lovely. Reception staff were very helpful. Breakfast was expensive but nice. Close to metro. Comfy beds. Would definitely go back!

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SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La Defense, responded to this review

Dear Sofitel Guest, Thank you for reviewing your recent stay at The Sofitel Paris La Défense and many thanks for your kind words! I will be delighted to share your comments with the rest of the team here and we very much look forward to welcoming you back very soon. Kind regards, Robin DEROP Guest Relations Manager More 

Barbados, Caribbean
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel and its staff were lovely . I had a great stay . Very close to the metro and the arc de triumphe and champs elysee. I would most definitely return and highly recommend . The breakfast was also delicious and consistent .

Review collected in partnership with this hotel

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SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La Defense, responded to this review

Dear CherysaA, Thank you for reviewing your recent stay at The Sofitel Paris La Défense and many thanks for your kind words. It is great to hear that your experience with us was enjoyable and that you truly appreciated every aspect of your stay. I will be delighted to share your comments with the rest of the team here and... More 

Solihull, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for 3 nights. A car was booked through the hotel to take my family from the train station to the hotel. The driver was well presented and the ride was comfortable. We requested a car seat and a baby cot in advance and they were both in order. Staff at the hotel were polite and... More 

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SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La Defense, responded to this review

Dear Alan C, Thank you so much for choosing the Sofitel Paris la Défense for your last Parisian visit and for writing such a positive review following your stay with us. However, I would like to sincerely apologize regarding the mistake we did with your room key card, this is absolutely not the service we provide to our guest and... More 

High Wycombe, United Kingdom
Level Contributor
195 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You need to know that when you arrive, Reception operates at its own pace! I have stayed here a few timed, always the same, never enough staff on front desk, always a queue, and no one seems to care! That said its a lovely hotel, well looked after, modern high class contemporary feel. Spacious rooms, good bar. Not cheap but... More 

Was this review helpful? Yes 1
SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La Defense, responded to this review

Dear Cloud_Matt, Thank you for taking the time to provide us your feedback. I am disappointed to learn you had a less than satisfactory experience at the front desk. Please rest assured that your comments were taken very seriously. We always welcome receiving feedback as it helps us improve the quality of our services. I really hope for the chance... More 

Leatherhead, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an amazing 25th Anniversary trip to Sofitel Paris. Thank you Sofitel. We were upgraded to a luxury room which included a Bose music system and a Nespresso Coffee Machine in the room. The bed was the cleanest, softest and largest we have ever slept in and it was the most comfortable nights sleep ever. The staff were so... More 

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SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La Defense, responded to this review

Dear Sandra D, I was thrilled to read your kind words following your recent stay at Sofitel Paris la Défense! As you mentioned, you enjoyed all the facilities of the hotel but the most important aspect is the service which I am pleased to know met your expectations. I have passed on your encouraging feedback to my team and really... More 

Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a very nice hotel, well located. Rooms are ample, clean, with a well equipped bathroom; beds and pillows are comfortable. All that you can expect from a Sofitel, with a couple of exceptions: 1) I had no hand towels, and I had to request it 2) Getting the check at the bar took a long waiting, then a... More 

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SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La Defense, responded to this review

Dear Daniel B, Thank you very much for your review. I am happy to read you enjoyed our service and location, as well as our facilities. I will pass on your comment to the Italian Lounge team and housekeeping manager and will make sure your comments are followed-up on. Again, thank you for taking the time to share your feedback.... More 

Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

For the staff and service, I give it five stars. They were very kind and good-humored. The room itself is very spacious-there is a lot of room to move about. The furniture is clearly quite old, and has taken a beating over the years, but the room was very clean and hospitable. The beds are VERY comfortable. It provides you... More 

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SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La Defense, responded to this review

Dear Sophia D, Many thanks for taking the time to review your stay at Sofitel Paris la Defense. I am glad to read you enjoyed the service we provide and the cleanliness of the room. however i take good note of the remarks regarding in-room furniture, please rest assure your feedback is very important for us. I look forward to... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Sofitel La Défense from July 3rd till July 8th 2015. This was our second visit to this hotel (stayed there also in July 2014). It still was a great experience to be there. The staff is extremely helpfull and kind, and the service excellent. As an example: there were no scrambled eggs left at the counter.... More 

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SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La Defense, responded to this review

Dear Mrs Lissens, Dear Mr Lissens, We very much appreciate your comments regarding your stay at Sofitel Paris La Défense. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Hotel Review Summarization

What travelers say

  • Business district(7)
  • Arc De Triomphe(6)
  • Metro station(6)
  • Star hotel(6)
  • Very good(3)
  • Junior suite(3)
  • Short walk(3)
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The Hotel (9)
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