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All 1 Vilanova del Valles hotels

Mercure Augusta Barcelona Valles

4.0 of 5 Hotel   |   Autopista AP 7 Salida 13 | BP5002 Km 12 5, 8410 Vilanova del Valles, Granollers, Spain (Formerly Hotel Augusta Valles)
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Mercure Augusta Barcelona Valles
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83%
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
J B
  • Reviews (147)
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147 people have reviewed this hotel

Traveler rating
    56
    64
    18
    5
    4
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48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Turkish first
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English first
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Overall, our stay was correct. The hotel is very clean and the staff was nice and helpful especially at the reception or the cleaning ladies. Nevertheless, one big deception is the quality of the service during the breakfast. The waiters was not fast and organized at all consequently, a lot of tables were not cleaned so we have to wait... More

Was this review helpful? Yes 1
Ellon, Scotland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 20, 2014 via mobile

Accommodation for a weekend at the moto GP. A lovely hotel on a small hill, with lovely views to the front. Signage for the hotel was poor, our taxi driver from Barcelona took some time finding it. Checking was easy with friendly staff. The room was very clean and spacious. The bathroom had handrails for the bath which was very... More

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SILVIABRUNET, Director General at Mercure Augusta Barcelona Valles, responded to this review

I'm sorry to hear that..... we always try to do the best, but there are always thinks to improve. I've share with the staff all your claims. And we are already improved bar chart with different languages, and new offers. The new servers, have now more experience..... We listen our costumers to please you More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

We stayed here for 4 days, we are a Motorsport racing team and I had 19 staff, the food was excellent, the rooms were clean and modern, the staff were amazing, what I liked the most about this hotel is the staff go out of there way to make you comfortable....I will 100% be booking again with them next year...

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Alexandria, Egypt
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2013

The hotel is located off the motorway in a very quiet area. It is very convenient for people on business trip, staff are helpful and welcoming. Rooms are clean and very quiet, food is fine, and going to the city center is 30 min by taxi.

Was this review helpful? Yes 1
SILVIABRUNET, Director General at Mercure Augusta Barcelona Valles, responded to this review

Dear guest, Thank so much for your comment. You describe so well our situation by the highway AP7 (but in quiet área) and close to Barcelona city. I will share with the staff your feed back to mantain a good service in restuarant and customer service. Thank you and we keep waiting for your next visit to Mercure Augusta. With... More

Germany
Top Contributor
58 reviews 58 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 12, 2013

Just off the motorway (but not noisy) we stayed here on our way south. I was expecting a new Mercure hotel so was very surprised to find that it wasn't. The first room we were given smelt and faced the west so was very hot. Our second room was at the back and faced east it was much more comfortable... More

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SILVIABRUNET, Director General at Mercure Augusta Barcelona Valles, responded to this review

Dear Mr./Mrs. Thank you for your time to share your experience in our hotel. We're Mercure sinse 1st may 2013, so we're in time to integration to be a good one Mercure. I hope on your next visit you find an improvement. With regards, Silvia Brunet. Manager. More

2 reviews
5 of 5 stars Reviewed May 15, 2013

Staff was very gentle. safe parking. restaurant is good and not so expensive. I have been there several times and every times I have an amazing welcome. The staff speak several languages and Fluent Italian. AAAAA

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SILVIABRUNET, Director General at Mercure Augusta Barcelona Valles, responded to this review

Thanks for your comments. We are very happy when our clients repeat.....that it means many good things More

Prague
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 15, 2013

I was lucky to be in the hotel during the Spanish GP last weekend. Its just off the AP7 motorway, but do look up the location online before setting off - Its easy to get a wrong turn first time you try to find it. Although the hotel was fully booked ( not surprising with a location just few miles... More

Was this review helpful? Yes 1
SILVIABRUNET, Director General at Mercure Augusta Barcelona Valles, responded to this review

Thank you so much for this nice words to our staff. It is really nice to receive this type of comment!! You're wright, we're just in front of the Circuit de Catalunya and we are very lucky to allow teams with us. More

surrey
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2013

I have been staying at this hotel 3 or 4 times a year for over 20 years. The staff are always very welcoming, helpful and friendly. The rooms are spacious and clean and there is free WiFi throughout the hotel. The restaurant serves food of a very good quality and represents excellent value for money.

Was this review helpful? Yes
SILVIABRUNET, Director General at Mercure Augusta Barcelona Valles, responded to this review

We're very glad to hear that someone who stay in our hotel during 20 years is happy to come again and again and again...... More

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Additional Information about Mercure Augusta Barcelona Valles

Address: Autopista AP 7 Salida 13 | BP5002 Km 12 5, 8410 Vilanova del Valles, Granollers, Spain (Formerly Hotel Augusta Valles)
Location: Spain > Catalonia > Province of Barcelona > Granollers > Vilanova del Valles
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Augusta Barcelona Valles 4*
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Also Known As:
Augusta Valles Hotel

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Other (44)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Vitality, functionality,meticulous interiors,quality and a privileged location.This is Hotel Augusta Vallès.Very close to Granollers and just 20 km from Barcelona,our hotel is strategically situated for getting around the surrounding area easily and is also a magnificent venue for meetings and events. Executives, convention and training groups, companies,families and sports teams heading to the Circuit de Catalunya racetrack,located right opposite, are provided with a functional space. Welcome to your Hotel. ... more   less 
Number of rooms
102

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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