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Mercure Augusta Barcelona Valles

4.0 of 5 Autopista AP 7 Salida 13 | BP5002 Km 12 5, 8410 Vilanova del Valles, Granollers, Spain (Formerly Hotel Augusta Valles)
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Certificate of Excellence 2014
Mercure Augusta Barcelona Valles
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Mercure Augusta Barcelona Valles
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153 reviews from our community

Traveler rating
    59
    67
    18
    5
    4
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50
36
1
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harrow, Middlesex
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2014

All the Staff were excellent and couldn't do enough to assist. Must mention the Manager Silvia who was amazing and was so helpful and friendly it really made our stay special. Very clean, especially the swimming pool. Definitely recommend.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 17, 2014

Overall, our stay was correct. The hotel is very clean and the staff was nice and helpful especially at the reception or the cleaning ladies. Nevertheless, one big deception is the quality of the service during the breakfast. The waiters was not fast and organized at all consequently, a lot of tables were not cleaned so we have to wait... More

Was this review helpful? Yes 1
Ellon, Scotland, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 20, 2014 via mobile

Accommodation for a weekend at the moto GP. A lovely hotel on a small hill, with lovely views to the front. Signage for the hotel was poor, our taxi driver from Barcelona took some time finding it. Checking was easy with friendly staff. The room was very clean and spacious. The bathroom had handrails for the bath which was very... More

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SILVIABRUNET, Director General at Mercure Augusta Barcelona Valles, responded to this review

I'm sorry to hear that..... we always try to do the best, but there are always thinks to improve. I've share with the staff all your claims. And we are already improved bar chart with different languages, and new offers. The new servers, have now more experience..... We listen our costumers to please you More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

We stayed here for 4 days, we are a Motorsport racing team and I had 19 staff, the food was excellent, the rooms were clean and modern, the staff were amazing, what I liked the most about this hotel is the staff go out of there way to make you comfortable....I will 100% be booking again with them next year...

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Alexandria, Egypt
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2013

The hotel is located off the motorway in a very quiet area. It is very convenient for people on business trip, staff are helpful and welcoming. Rooms are clean and very quiet, food is fine, and going to the city center is 30 min by taxi.

Was this review helpful? Yes 1
SILVIABRUNET, Director General at Mercure Augusta Barcelona Valles, responded to this review

Dear guest, Thank so much for your comment. You describe so well our situation by the highway AP7 (but in quiet área) and close to Barcelona city. I will share with the staff your feed back to mantain a good service in restuarant and customer service. Thank you and we keep waiting for your next visit to Mercure Augusta. With... More

Germany
Top Contributor
58 reviews 58 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 12, 2013

Just off the motorway (but not noisy) we stayed here on our way south. I was expecting a new Mercure hotel so was very surprised to find that it wasn't. The first room we were given smelt and faced the west so was very hot. Our second room was at the back and faced east it was much more comfortable... More

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SILVIABRUNET, Director General at Mercure Augusta Barcelona Valles, responded to this review

Dear Mr./Mrs. Thank you for your time to share your experience in our hotel. We're Mercure sinse 1st may 2013, so we're in time to integration to be a good one Mercure. I hope on your next visit you find an improvement. With regards, Silvia Brunet. Manager. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 15, 2013

Staff was very gentle. safe parking. restaurant is good and not so expensive. I have been there several times and every times I have an amazing welcome. The staff speak several languages and Fluent Italian. AAAAA

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SILVIABRUNET, Director General at Mercure Augusta Barcelona Valles, responded to this review

Thanks for your comments. We are very happy when our clients repeat.....that it means many good things More

Prague
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 15, 2013

I was lucky to be in the hotel during the Spanish GP last weekend. Its just off the AP7 motorway, but do look up the location online before setting off - Its easy to get a wrong turn first time you try to find it. Although the hotel was fully booked ( not surprising with a location just few miles... More

Was this review helpful? Yes 1
SILVIABRUNET, Director General at Mercure Augusta Barcelona Valles, responded to this review

Thank you so much for this nice words to our staff. It is really nice to receive this type of comment!! You're wright, we're just in front of the Circuit de Catalunya and we are very lucky to allow teams with us. More

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Additional Information about Mercure Augusta Barcelona Valles

Address: Autopista AP 7 Salida 13 | BP5002 Km 12 5, 8410 Vilanova del Valles, Granollers, Spain (Formerly Hotel Augusta Valles)
Location: Spain > Catalonia > Province of Barcelona > Granollers > Vilanova del Valles
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Augusta Barcelona Valles 4*
Number of rooms: 102
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Also Known As:
Augusta Valles Hotel

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