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Rockliffe Hall

Certificate of Excellence
5.0 of 5
Hotel website
Hurworth-On-Tees | County Durham, Hurworth-on-Tees, Darlington DL2 2DU, England
Rockliffe Hall
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Jennifer C Durham, United Kingdom
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1,301 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

i love the different experiences of this hotel. It's a real treat to stay here. The spa is very relaxing. I think the dreamy arrival of £40pp allowing check In to the spa from 11am and a 2 course lunch is worth it. The clubhouse offers fantastic food. My husband and I were not blown away by the orangrey menu... More 

Was this review helpful? Yes
Rockliffe_Hall_Hotel, Chief Executive at Rockliffe Hall, responded to this review

Dear Jennifer, Thank you for your kind words, the team were so pleased to read that you enjoyed your stay We are sorry that the Orangery menu was not to your partiality, but we hope that on your next visit you and your husband can once again enjoy the other dining experiences we have to offer! Kind Regards Eamonn Elliott... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Myself and my partner stayed for 1 night between Xmas & New Year for a treat. We booked the Gourmet dinning experience in the Orangery resturant and stayed in an old hall suite (which was probably bigger than our lounge and dinning room) it really was ultra WOW! We had pre dinner drinks in the bar followed by a fabulous... More 

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Rockliffe_Hall_Hotel, Chief Executive at Rockliffe Hall, responded to this review

Dear Louise, Thank you for taking the time to share your Rockliffe Hall experience on Tripadvisor. Your feedback has been relayed to the team, who were overwhelmed to read you had such an ‘ultra Wow’ stay. We hope that on your next visit we can show you some of that ‘Rockliffe charm’ and provide that ‘relaxed atmosphere’ you’re after! We... More 

Middlesbrough, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I girls night away, the hotel is lovey grounds stunning can't wait for the outdoor area to open. Had a junior suite which was lovey. The spa is chilled spent 4hrs in there just what I needed it was very clean and not over crowded. Had a meal in the brassire food was lovey but the service a little slow.... More 

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Harrogate, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

I booked to stay with my family and had fabulous rooms in the Old Hall. As soon as we stepped into reception we relaxed as we had such a warm welcome and were looking forward to spending a special family time together. The rooms were fantastic, truly luxurious with views to the front of the hotel, very spacious with every... More 

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Rockliffe_Hall_Hotel, Chief Executive at Rockliffe Hall, responded to this review

Dear Ian, What a lovely review, thank you so much for sharing it with the Tripadvisor community. The team were extremely pleased to receive your feedback and were pleased they could make your Easter break ‘great’ for you and your family. We look forward to your next visit, where we aim to deliver the same experience. Kind Regards Eamonn Elliott... More 

Rochdale, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have just spent a very enjoyable weekend here for my husbands birthday and it was fabulous. The staff couldn't do enough for you. Every request was dealt with immediately and with courtesy and a smile. The spa facilities are lovely. The room was fabulous with one of the comfiest beds we've ever slept on. As for the TV in... More 

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Contributor
15 reviews 15 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just wow , my husband and I had a fabulous night here , spa is amazing , rooms are fantastic , the bathroom is amazing , lovely deep bath and wonderful shower . We ate in the brasserie and food and service were fantastic . Breakfast was lovely too . Nothing to fault at all , was a perfect night... More 

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Rockliffe_Hall_Hotel, Chief Executive at Rockliffe Hall, responded to this review

Dear Cazzalawson, Thank you for sharing your experience with us on Tripadvisor. I have shared your review with the team who are so pleased that you had such an ‘amazing and relaxing’ stay. We hope to be welcoming you back very soon for another ‘perfect’ night! Kind Regards, Eamonn Elliott Chief Executive More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This must surely be the first hotel review written by someone who hasn't actually stayed at the hotel! My husband and I booked to spend a relaxing weekend at Rockcliffe Hall in March, with a spa session booked for the Sunday. Unfortunately, on the Friday we were meant to depart, our two-year old daughter suddenly fell ill and was taken... More 

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Rockliffe_Hall_Hotel, Chief Executive at Rockliffe Hall, responded to this review

Dear Paul W, Many thanks for your kind words, and for taking the time to write a review despite not actually staying in the hotel. It’s fantastic news to hear that your daughter has made a full recovery and we look forward to welcoming you all to Rockliffe Hall later this year. Kind Regards Eamonn Elliott Chief Executive More 

SouthShields
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Great room , other than our 1st floor room had a very small South facing balcony, which if it had been slightly larger, this would have allowed the occupants to have a glorious view and ambiance . Poor selection of buffet breakfast and portions of cooked breakfast were inferior . Overall good not great two day stay.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Rockliffe_Hall_Hotel, General Manager at Rockliffe Hall, responded to this review

Dear Colin-Pauline, Thank you very much for taking the time to share your feedback on Tripadvisor, such feedback is so valuable to us. We are sorry our breakfast choice was not as you would have liked, and this has been raised amongst the team who are confident we can improve on this for your next visit. Please do not hesitate... More 

Durham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived to a warm welcome and had our luggage taken from and asked the booking name. We was offered drinks whist we checked in and then escorted to our room which was wonderful . The spar was by far the best we have attended and the food at the hotel was top class. But what makes this hotel a... More 

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Rockliffe_Hall_Hotel, Chief Executive at Rockliffe Hall, responded to this review

Dear Craig, Thank you for your review. I have shared your feedback with the team, who were delighted to read that we were able to make Rockliffe Hall stand out and be ‘a class above’. I look forward to welcoming you back very soon. Kind Regards, Eamonn Elliott Chief Executive More 

Durham,England
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Myself & 6 friends had a reservation for brunch in the Brasserie at 10am on Thursday 10th April. We arrived & entered the Brasserie & were asked quite abruptly by a member of staff if we had "come up here on our own." She also asked in the same manner were we hotel guests or having a spa day. We... More 

Was this review helpful? Yes 1
Rockliffe_Hall_Hotel, General Manager at Rockliffe Hall, responded to this review

Dear kaypeeDurham_England, Firstly, thank you for sharing your feedback with us on Tripadvisor, we value all of our guest’s feedback to constantly strive for improvement. We do apologise that we did not meet your expectations on this occasion, we hope that you can visit us again in the future and deliver the experience you would expect from Rockliffe Hall. Please... More 

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