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The Croft Hotel

Certificate of Excellence
Dalton Road, Croft-on-Tees DL2 2ST, England
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The Croft Hotel
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The Croft Hotel
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169 reviews from our community

Traveler rating
    62
    49
    29
    16
    13
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28
56
4
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Staff very friendly and customer service on point. We were not to happy with our room and the receptionist was more than happy to move our room. We had a power cut in the morning and things were running slow however staff was apologetic for this and there service made up for it. Breakfast was lovely as always

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West Yorkshire
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

After reading recent reviews i was a little apprehensive as to what I was letting myself in for but i'm happy to say I was pleasantly surprised.We arrived for a late lunch and chose from the special lunchtime menu offering 2 or 3 courses and priced very competitively it was all delicious and well cooked.Service was however a tad slow... More 

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Leeds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stopped at theCroft tea rooms for tea & a toasted tea cake today because we were lost trying to find the Woodland Trust Spoilbank Woods. The food was very good & the staff couldn't have been more helpful in helping us to find where we wanted to go. They put us on the right road & we were able... More 

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Darlington, United Kingdom
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Would never stay here again On our visit to the hotel , we stayed in room 2 , the room was unclean and had spider webs along the windows and looked as though it hadn't been cleaned in a long time! Very disappointed On the night we went down to the gastro pub , the meal was very bland and... More 

Was this review helpful? Yes 7
Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Parked in the rear car park, and saw 2 doors - neither said "reception" on it. Just our luck - we chose the wrong door. Easy check in, stright up to Room 7, which was huge :-) The only thing wrong was the shower that dripped all night. No matter how hard we tried to stop it! After buying an... More 

Was this review helpful? Yes 2
Newcastle upon Tyne, United Kingdom
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Just attended for a family lunch and think the chef needs to have a word with their self...... Service was good to start but it was empty had to wait along time and send our desserts back........ not Good!

Was this review helpful? Yes 7
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 18, 2015

Booked a table here for Valentine's night. 8 o clock. Got told to wait at the end of the bar and someone would seat us. 10 mins later we did get seated after my partner asked how long it would be. They didn't take my name so I could have been any one. 10 mins later someone comes and takes... More 

Was this review helpful? Yes 10
1 review
5 of 5 stars Reviewed February 17, 2015

Excellent stay for such a cheap price. Was suprised at how big clean and tidy the room was. The staff were more than helpful and welcoming to. Very suprised that this is not a 5 star hotel, would definitely recommend. Infact have already recomended to a friend for her wedding! Princess hotel! Xxxx

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2 reviews
4 of 5 stars Reviewed February 16, 2015 via mobile

Didn't catch the young ladies name at reception however she made our 2 day stay very comfortable. We came to Darlington for business and the hotel was very reasonable in value and lovely breakfast in morning. Showers were very slow in power however being a old building it was understandable. Spacious rooms and quiet hotel.

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Darlington
Top Contributor
167 reviews 167 reviews
35 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed February 16, 2015

Called in for Sunday lunch which offers reasonable value and good portions. No rare beef but the salmon and the chicken was very nice. The home made pate to start with was delicious. The staff were very friendly and very helpful. It was a shame that we were the only people in the restaurant because it could be a very... More 

Was this review helpful? Yes 1
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