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BEST WESTERN Walworth Castle Hotel

3.0 of 5 Walworth Road, Walworth, Darlington DL2 2LY, England
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BEST WESTERN Walworth Castle Hotel
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476 reviews from our community

Traveler rating
    208
    125
    72
    50
    21
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65
253
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59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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Blackpool, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed here from Donnas Dream House and were well looked after the food was great the service of the highest standard I even forgot my charger for mobile and they sent it me first class recorded and the GM Surinder was a pleasure to deal with along with all the other reception and waiting staff :)) would highly recommend... More 

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 days ago NEW

I've always been told if you've got nothing good to say then don't say anything at all!! But seen as I have to put more characters in to this review to make it acceptable. DO NOT STAY AT THIS HOTEL UNLESS YOU ARE DESPERATE.

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H M Forces Germany
Reviewer
5 reviews 5 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My daughter and I turned up quite late and were hungry, our receptionist got a super young man to do us a Cheese Platter, and it was fantastic, we were so tired and hungry and we were made to feel very cared about. Our room was very clean and Comfortable, both Dinner and Breakfast, along with great service from the... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Rachel S, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review

Dear Rach66_11, Thank you for your recent review. I am pleased that our staff made you feel so welcome and cared about. I will certainly pass your comments onto everyone who made your stay so enjoyable. We look forward to welcoming you back in the not too distant future. More 

North Yorkshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

we stayed as a large group having an event meal disco and overnight stay. the room was very large but cold and tired looking it had a four poster bed but the room was sparce really, you had to climb up stairs to get to the bathroom then climb up stairs to get to the bed, the staff were disinterested... More 

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Rachel S, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review

Dear kat b, Thank you for your recent review. As I am sure you can appreciate the castle does date back to the 12th century so there will be steps in unusual places. The room you stayed in does have a couple of steps up to the bathroom, but I am sorry if this caused you any inconvenience. I am... More 

Mansfield, United Kingdom
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This beautiful hotel is in a peaceful setting, yet convenient for the A1 and many local amenities. The service given by the staff was excellent, with nothing too much trouble. The room was very comfortable, and the extra heater provided was a welcome addition. Given the size of the desk, the hospitality tray could have been housed there, and the... More 

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Rachel S, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review

Dear Sue O, Thank you for your recent review. I am pleased that you enjoyed your stay with us. I will pass your comments onto the staff who served you and we look forward to welcoming you back to our hotel again soon. More 

Darlington, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

On arrival, booking in at reception was very quick and staff helpful. We had booked a room in the castle rather than the west wing, assuming that they would be grander and in keeping with the beautiful building. We were obviously disappointed to find the room freezing, with mould growing on the walls by the windows and in the gaps... More 

Was this review helpful? Yes 1
Rachel S, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review

Dear JMH245, I understand that you have been dealing with Surinder in the weeks prior to your event with regards the organisation to which we have not been made aware of any issues. I think it is unfair for you to say that the management was unprofessional when no issues have been raised with the management team prior to us... More 

Heswall, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had to visit family near Bishop Auckland and this hotel was perfectly placed. The castle is very impressive on approach with exceptional grounds and driveway. The Christmas package was great value for money and we even had an upgrade to one of the castle rooms (from the west wing) for our stay. As you would expect, the hotel had... More 

Was this review helpful? Yes
Rachel S, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review

Dear Peter C, Thank you for your lovely review about our hotel. I am pleased that we were able to upgrade your room and I will pass your comments onto all the staff concerned who helped to make your Christmas a pleasurable one. We look forward to welcoming you back again soon. More 

Stockton-on-Tees, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband took me to Walworth for my birthday, we booked a superior room and breakfast. When we arrived the room was pokey and freezing cold, we didn't unpack or take off our coats. On our way to the bar my husband asked for a warmer room (it was a very cold night).After a couple of gin and tonics at... More 

Was this review helpful? Yes
Rachel S, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review

Dear leigh j, Thank you for choosing to stay at our hotel to celebrate your birthday. I am pleased that we were able to offer you an upgraded room. I will certainly pass your comments onto Steve who served you in the restaurant and we will look forward to you returning in the near future. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

If you are looking for a quiet tranquil getaway from it all break, this is the place for you! As you imagine with a castle there are draughts from the windows in some areas but the warmth from the hospitality more than makes up for it. Disappointed with the fine dining restaurant on the first night but more than made... More 

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Rachel S, Owner at BEST WESTERN Walworth Castle Hotel, responded to this review

Dear Kathryn P, Thank you for your lovely review. As we are located in 18 acres of lawns and woodlands we are indeed a great venue if you are wanting to get away from it all and enjoy the peace and quiet, whilst still being convenient to lots of attractions in the North East. I certainly hope you decide to... More 

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Additional Information about BEST WESTERN Walworth Castle Hotel

Address: Walworth Road, Walworth, Darlington DL2 2LY, England
Phone Number:
Location: United Kingdom > England > County Durham > Darlington > Walworth
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Walworth Castle Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Darlington
Darlington Best Western
BEST WESTERN Walworth Castle Hotel Darlington

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