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Caves Beachside Hotel

7 Mawson Close, Caves Beach, Lake Macquarie, New South Wales 2281, Australia
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136 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
107 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Everything I want to say has already been said before by one reviewer or another. Basically, the setting is lovely, proximity to the beach very good although the patrolled area very far away. They need to do something about the awful, fluff-covered beach towels. We had a beach villa complete with pooping birds and mouldy blind. We also had a... More 

Helpful?
Thank amberlower
Sydney, Australia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed in a beach suite which was very nice. The bathroom is very open plan. Although a light breakfast and a bottle of wine is included in the room rate, I think the rates are a little high - look out for deals if you can. The restaurant on site is good and very family friendly. Great beach and of... More 

Helpful?
Thank Smoltzi
Sydney, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent 2 nights in a villa over the Christmas period in this resort and was extremely impressed with the quality of the accommodation and food at the attached pub/restaurant. This place represents great value for money and is a wonderful location for a beachside weekend getaway from Sydney. Will definitely be back. Close proximity to Swansea and Belmont should you... More 

Helpful?
Thank mms363
Sydney, Australia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful Sunday afternoon was had by all. We have never had a bad meal or experience here - and the kids are made to feel at home. We didn't feel pressured to vacate our table for others. There is a relatively wide choice of meals.

Helpful?
Thank DanielleW1972
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Thank goodness the restaurant has picked up their act. We have tried it again over the past few months after swearing we would never go back. We enjoyed all our meals, and have now been a few times over the past month. We as locals need that standard to keep up well done .

Helpful?
Thank cacas137
Port Macquarie, Australia
Level Contributor
95 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Generally, a reasonable option to stay. We stayed in a beach villa for 5 nights - our group had 4 villas overall. I would give 3.5 stars if I could but it's closer to a 3 than a 4. The good:- - well located, close to beach and 10 minutes walk to the surf club and caves - villas are... More 

Helpful?
Thank beachykeen70
Cavesbeachside, Manager at Caves Beachside Hotel, responded to this review

Good Morning Beachykeen70 Thank you for your constructive feedback - you have listed some valid improvement points for me to look into. If possible could you please email me on nataliem@cavesbeachside.com to discuss your stay further to help us improve going forward. Regards Natalie More 

Melbourne, Australia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed in January 2016 with a total of four family members. We arrived at 2.45 p.m. Knowing that checkin was not until 3 p.m. Was told by Hotel reception that room would not be ready until 3.30 p.m. Okay....these things can happen but after travelling for five hours not a great first impression. 3.30 arrives....return to reception to be told... More 

Helpful?
Thank colin270
Cavesbeachside, Manager at Caves Beachside Hotel, responded to this review

Thanks for your review Colin I appreciate you acknowledging that we did try to make up for your check in experience and that we officially acknowledged the fact that we were below par in your service experience. During this time we have been at 100% occupancy which has far exceeded all expectations, I do apologise I did not get a... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We love this place... So much we went back again a second time. We rented a 2-bedroom, 2-bathroom, spotless, modern, well lit villa. Decorated tastefully with beautiful views of the beach, it was clean and well stocked with everything we needed for a chilled out week-long holiday. They have just put in a nice new pool the kids loved. Rates... More 

Helpful?
2 Thank Petrina S
Paterson, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I stayed there for 2 nights for just under $500. I was so excited to go after seeing the beautiful pictures online. However was sorely disappointed upon arrival. The timber decking every where was covered in bird poo. The lagoon was more like a filthy cesspit, plastic bags and even a pair of undies floating in it.... More 

Helpful?
1 Thank murph013
Cavesbeachside, Manager at Caves Beachside Hotel, responded to this review

Thank you for your review murph013 I apologise your stay was well below expectations, most of our reviews have shown a positive experience so I would really like to discuss your stay with us. We take all feedback on board and look at ways in which we can improve our offering. If you could please send me an email with... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My experience of 4 days stay was average. Enjoyed the proximity to a great beach, and the secluded location of a couple's cabin on a pond. A few negatives: During all our stay we had to step over a large puddle of dirty water to enter the underground parking. Maintenance people didn't seem to care and stepped over it with... More 

Helpful?
2 Thank Marc G
Cavesbeachside, Manager at Caves Beachside Hotel, responded to this review

Thanks for your feedback Marc I would like the opportunity todiscuss your stay with us further so we can make improvements where needed Please email me on nataliem@cavesbeachside.com Thanks Natalie More 

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