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Smugglers Cove Resort & Spa

3.5 of 5 Cap Estates, Cap Estate, St. Lucia
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Smugglers Cove Resort & Spa
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Smugglers Cove Resort & Spa
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1,922 reviews from our community

Traveler rating
    517
    770
    375
    154
    106
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645
849
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (550)
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    (485)
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There are newer reviews for Smugglers Cove Resort & Spa
See the most recent reviews
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from our two week honeymoon firstly thank you go the booking staff for the room upgrade. The suite was very spacious and comfortable Yes a little tired as people have said but clean and comfortable. 48 acres or beautiful gardens Being the rainy season all the flowers were out and everywhere was very well tended. The swimming pools... More

Was this review helpful? Yes 3
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear Christine G Thank you so much for staying with us at Smugglers Cove Resort and Spa and for your review of our resort. We are thrilled that you had a great honeymoon at our resort and that you found your room clean and very comfortable. We note your comments about the evening's entertainment and lack of air conditioning in... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Me and my husband we stayed here for 2 weeks and it was the best holiday we had so far.resort is bit dated and need upgrading but over all if you not expecting 5* you will enjoy your stay. Beach wasn't the cleanest (sand was bit black) but pool areas were in very good condition and cleaned every day.enjoyed food... More

Was this review helpful? Yes 1
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear Enamafia Thank you so much for staying with us recently at Smugglers Cove Resort and Spa and for your excellent review of our resort. We are delighted that this was your best holiday to date and that you enjoyed the pool area, food and the water sports choices that we had to offer. We thank you for the excellent... More

Stafford
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife booked this holiday for our 25th Wedding Celebration and what a great choice she made. All about this hotel/resort was out of this world, even had the chance to play beach cricket. The food, the entertainment and service was all of the very best. However the best day was when we want out on the catamaran which was... More

Was this review helpful? Yes 4
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear timbers 1234 Thank you for staying with us recently at Smugglers Cove Resort and Spa to celebrate your 25th wedding anniversary. Congratulations on your special celebration. We thank you very much for your very kind review and of course we would love to see you again. We are pleased that the food, entertainment and service were simply the best.... More

Kingston, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really friendly staff, especially Kelly at reception who is awesome. Food is great and I would recommend this place for anyone travelling to Saint Lucia looking for an all inclusive experience. I'm not sure what all the fuss is about coming from some of the people on here - certainly not indicative of my, and my friend's experiences. Great value... More

Was this review helpful? Yes 5
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear Eric C Thank you for staying with us recently at Smugglers Cove Resort and Spa and for your very kind review of our resort. We are so pleased that you had a great time at our resort and that you found our staff friendly. We also would like to thank you for the comment about the excellent food at... More

london
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my girlfriend have recently returned from a 10 day all inclusive trip to Smugglers Cove, St. Lucia and we were both very impressed with our stay. We read some of the reviews on certain sites and we obviously saw some of the negative comments people had made and were hesitant on booking here but i can honestly say... More

Was this review helpful? Yes 8
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear flowermi Thank you so much for staying with us recently at Smugglers Cove Resort and Spa and for your very kind review of our resort. We are delighted that you had a great time and enjoyed the food, water sports and our friendly staff. We do look forward to seeing you again whenever your travel plans next take you... More

Germany
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spend 10 days there. Really lovely resort. U can relax at the beach or pool area. If u are out for fun, you could do the free activities (coconut bowling, kayaking etc). The location is perfekt. Direkt on the beach. 15 min with the taxi to Nadi. We stayed in a double room. The room was big enough. Hsk... More

Was this review helpful? Yes 2
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear franzi p Thank you so much for staying with us at Smugglers Cove Resort and Spa and for your very kind review of our resort. We are delighted that you found our resort enjoyable and that your room was very clean. We are very pleased about your wonderful comments about our great staff at the resort. We note that... More

Contributor
13 reviews 13 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Smugglers cove is a family resort with many facilities . Sadly our stay at the hotel was a poor experience . Firstly when you eat there are cats roaming around in the restaurants . Secondly the room is not cleaned properly and shower was an unstable rust metal bar . There are a numerous other problems which we talked about... More

Was this review helpful? Yes 2
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear Kumar34 Thank you for staying at Smugglers Cove Resort and Spa in July 2014 prior to the resort being acquired by Blue Diamond Resorts the operator of luxury hotels in Mexico, Jamaica, Bahamas and Punta Cana. We hope that you will return to stay with us, so that as new owners we can make amends for any shortcomings on... More

Travelers are raving about these Cap Estate hotels

Port of Spain
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a great time at this hotel. The staff was friendly, the food was great and the rooms was always clean, its needs a bit of an update but it was fine. My only problem was with the cats strolling through the cove, while I was eating breakfast and dinner. If you guys have a rat problem please hire... More

Was this review helpful? Yes 3
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear BelleAnn Thank you very much for staying with us recently at Smugglers Cove Resort and Spa and for your review of our resort. We are delighted to note that you had a great time and that you enjoyed our friendly staff and good food.j We note your comments about the cats and would like to inform you that we... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with family & overall it was very good. Had lots of activities for my teenage daughters & was able to eat at the a la carte restaurants, which were all great, 5 out of 6 nights we were there. The room was perfect for us, there was a sofa bed in the other room that the girls slept... More

Was this review helpful? Yes 2
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear Barbaracarv Thank you so much for staying with us recently at Smugglers Cove Resort and Spa and for your very kind review of our resort. We are delighted that you had a great time and that you found a lot of activities for you and your family to do. We also note that you found the restaurant and our... More

Maynooth, Ireland
Contributor
12 reviews 12 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very disappointing review for this Resort. I stayed with my Family of 6 for 10 days and while there were good points, the bad seriously out weigh them. Food was just average, every day the buffets would carry the same food which is quite annoying considering it advertises many different styles. Food was always surround by flies as no proper... More

Was this review helpful? Yes 1
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear Lauren K Thank you very much for staying with us at Smugglers Cove Resort and Spa and for your review. We note that you felt that the food was average but we are delighted to note that you enjoyed the BBQ lunch on the beach.We have always received tremendous praises for the excellent food at this resort and we... More

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Additional Information about Smugglers Cove Resort & Spa

Address: Cap Estates, Cap Estate, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Cap Estate
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Smugglers Cove Resort & Spa 3.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Smugglers Cove Resort And Spa
Smugglers Cove Hotel Cap Estate
Almond Smugglers Cove Castries
Smugglers Cove Resort & Spa St. Lucia/Cap Estate

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