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All 2 Cap Estate hotels

Smugglers Cove Resort & Spa

3.5 of 5 Resort (All-Inclusive)   |   Cap Estates, Cap Estate, St. Lucia
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Ranked #2 of 2 Hotels in Cap Estate
A recent review
4 of 5 stars reviewed yesterday
MrMrsY London, United Kingdom
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1,885 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (686)
Date | Rating
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English first
London, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

I went out of season and had a great time, a colleague went in the school holidays and it was a completely different place where the amenities could not cater for the amount of rooms. Positives: I cannot fault the staff, they are polite and the service is amazing, and much better than I have had at European All Inclusive's.... More

Was this review helpful? Yes 1
Castries, St. Lucia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A beautiful family oriented resort. Visited this resort in celebration of my daughters 2nd birthday and we had an amazing time.The park for the kids is amazing as well as the pool area. It is a beautiful place to vacation as a family the rooms are comfortable and spacious & the food is excellent. The staff were courteous and helpful.... More

Was this review helpful? Yes 3
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear KC-ML2504 Thank you so much for staying with us recently with your family at Smugglers Cove Resort and Spa and for your very kind review. We are so thrilled that you chose us as the venue for your daughter's 2nd birthday and we are delighted that we did not disappoint you at all. Thank you for your very kind... More

Swansea, United Kingdom
Top Contributor
58 reviews 58 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I studied the reviews before booking a week here for our family- The location is great,very nice beach and great sunsets,true this hotel needs updating and is now under new ownership , it will not be difficult to get the hotel tip top as the the restaurants and food are excellent .The room we had first was a deluxe garden... More

Was this review helpful? Yes 3
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear ollypip Thank you so much for staying with us with your family at Smugglers Cove Resort and Spa. We are delighted to know that you enjoyed yourselves immensely and that the food and and excellent staff were a major part of that enjoyment. We thank you also for sharing your photos of the resort and really appreciate that you... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited this resort along with three other friends for a birthday weekend and it was great. We had loads of fun. I definitely dont regret going there... The food was ok not plenty one thing I saw on the buffet and wasn't pleased about was seeing a chipped plate and as a worker in the tourism industry I know... More

Was this review helpful? Yes 2
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear Talia M Thank you for staying with us recently at Smugglers Cove Resort and Spa and for your very excellent review. We appreciate your comment about the chipped plate and we have discussed this with the team concerned and they would like to reassure you that they have taken steps to prevent a recurrence. We are pleased that you... More

essex england
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at smugglers cove from 17th August to 31st August 6 adults and one child (2 year old). Rooms We had rooms 440,441,442 had a lovely big bed and mini fridge,iron and ironing board room was cleaned every day and maid was lovely only thing is the bathroom could do with updating but nothing too serious. Pools, All pools... More

Was this review helpful? Yes 3
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear essexyid Thank you so much for staying with your family at our resort and for your very excellent review. We truly appreciate you sharing your experience with the public about the good food, clean rooms, excellent service and well maintained pools. We are delighted that you had a great family vacation and we do hope that you will come... More

Bristol
Contributor
17 reviews 17 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband, two children (9 and 3) and I have just returned from 2 weeks at Smugglers Cove. Check in was quick and easy with a lovely rum punch, then we were taken to our room on a golf buggy. The whole complex is huge and the bungalow style rooms are spaced about into separate ‘villages’. Ours was very spacious... More

Was this review helpful? Yes 1
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear HeregoesBristol Thank you so much for staying with us recently with your family at Smugglers Cove Resort and Spa and for your review. We are pleased that you and your family had mostly a delightful time with us enjoying the food, pool and water slides. We have also taken on board aspects that you did not enjoy so much,... More

Ascot, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived on a Sunday by helicopter transfer so we could enjoy the beach/pools early after a long flight. After a crazy reception and check in where we were tagged with illuminous pink wrist bands which could not be removed for the duration of our holiday, we went to watersports to get our towels but they had none. You need... More

Was this review helpful? Yes 1
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear Leonore K Thank you for staying with us recently at Smugglers Cove Resort and Spa albeit very briefly and for your review. We are very truly sorry that there were aspects of your stay which made it necessary for you to change resorts for which we are truly disheartened. We are pleased that you recognized that the resort was... More

Travelers are raving about these Cap Estate hotels

Bury St edmunds
Reviewer
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my partner for a week at the end of August. We had a lovely holiday in that we relaxed and felt well looked after. We always go away with the idea that as long as the food and drink is good and the place is clean then we will have a good time. This hotel lived... More

Was this review helpful? Yes
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear Bugsy 76 Thank you so much for staying with us recently at Smugglers Cove Resort and Spa and for your excellent review of our resort. We are thrilled that you found our resort clean and that you enjoyed the food throughout your stay. We do look forward to hosting you again when your travel plan next brings you back... More

Middlesex, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had read the previous reviews and so our expectations were quite low as to what we might experience, but the price was affordable so just decided to book. We had the most pleasant surprise, the staff were very friendly on arrival and when we decided we want to upgrade rooms (at a charge) we were shown three alternatives !... More

Was this review helpful? Yes 2
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear Kat T Thank you so much for staying with us recently at Smugglers Cove Resort and Spa and for your very kind review. We are truly delighted that you had a great time and recognized that our resort offers a good value for money. We are also pleased that you enjoyed the excellent staff at the hotel and for... More

Kingston upon Thames, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here last year and was really impressed. The price of Smugglers is incredibly impressive and the value for money is exceptional. The staff here were fab, and the food was of a really exceptional standard- oddly, the buffet was especially lovely! There's plenty of pools and sunbeds, an adults pool, a family pool and the grounds are beautiful.... More

Was this review helpful? Yes
FranklynE, General Manager at Smugglers Cove Resort & Spa, responded to this review

Dear Jamesy 444 Thank you so much for staying with us recently at Smugglers Cove Resort and Spa and for your absolutely wonderful review. We are so delighted that you really appreciate the value for money that this resort provides. We also thank you for recognizing our great and hard working staff at the resort. Like so many other guests... More

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Additional Information about Smugglers Cove Resort & Spa

Address: Cap Estates, Cap Estate, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Cap Estate
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Smugglers Cove Resort & Spa 3.5*
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Also Known As:
Smugglers Cove Hotel Cap Estate
Smugglers Cove Resort And Spa
Almond Smugglers Cove Castries
Smugglers Cove Resort & Spa St. Lucia/Cap Estate

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