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Village Urban Resort Nottingham

Brailsford Way | Chilwell, Chilwell, Nottingham NG9 6DL, England (Formerly De Vere Village Nottingham)
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Village Urban Resort Nottingham
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Village Urban Resort Nottingham
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535 reviews from our community

Traveler rating
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    207
    109
    69
    32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Launceston, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed two nights in double room. Room a little tired (ripped wallpaper, broken blind), tidy enough but moved table to reach kettle plug and uncovered a cigarette end! Obviously been there for some time. Only towels for one person supplied. Breakfast was very good. Meal in 'The public house' despite the description of 'long, slow cooked beef' it was a... More 

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Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here one night. Had a great dinner, bed & breakfast rate so booked here just as a short get away. Location is easy to get to and right on a retail park. The hotel looks dated and tired including the pool area. We had 3 course meal in restaurant which was brilliant. The food was very nice. The breakfast... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The perfect stay...a very friendly welcome from Douglas who was really polite and very helpful with our dinner booking. Nothing was too much trouble for him. Our room was spotless and very big in comparison to other hotels we have stayed at for the same price. I don't understand why some people have given such negative reviews especially about the... More 

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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stay at this hotel regularly as we have family living in the area. It offers comfortable beds, great breakfasts, a restaurant, a bar with a wide menu, a coffee-bar, an excellent leisure centre and great value-for -money. However, it is their customer-service that sets it apart. Prior to our last visit we needed additional information and advice about room... More 

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UK
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Went to the Urban Village Nottingham on a B&B deal. We paid £10 to upgrade to the Upper Deck. The room was not so bad, a bit small but with all you would expect including a decent TV with Sky and some reasonable coffee on offer. Bathroom was clean, towels were large and plentiful and the bed well provided with... More 

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Taxi needed to access town centre costs £15 each way. Staff friendly and professional Spa area very nice clean and modern Administration a problem with booking being mixed up/lost! Room not clean on arrival and tea coffee facilities ignored by housekeeping Can be dreadfully noisy with group bookings - could do more to remind guests to respect others who are... More 

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Scarborough, United Kingdom
Top Contributor
133 reviews 133 reviews
33 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed all of last week so really got to know the place a bit though I confess I never used the spa or the hairdressers or the gym! I did notice how popular the swimming pool and gym are though! Reception staff impressed me on arrival with their speed, efficiency and good sense! The restaurant were very helpful providing me... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Village Hotel on a Friday and Saturday and were surrounded and swamped by stag and hen parties. The staff, who were very cheerful and helpful at all times, moved us to the quietest room they could find, a good long walk through dispiriting and grubby corridors to the very edge of the hotel. On arriving back... More 

Was this review helpful? Yes 1
Sheffield, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Average hotel. Situated close to M1 at J25 so stayed for a meeting. Coffee shop in foyer good but untidy. Booked for a meeting 11 rooms. Dogs are allowed in this hotel so beware if like me you are allergic to them and ask for a room that won't have had a dog in it. Of course there were dogs... More 

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VUR_Nottingham, General Manager at Village Urban Resort Nottingham, responded to this review

Dear Veronica6VO, Thank you for your feedback following your stay. I am sorry that you have been receiving marketing emails from the hotel since leaving. We follow a strict data protection policy, meaning that you would only receive these should you opt in. If you wish to discuss further, please do not hesitate to contact me at the hotel directly... More 

derby england
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Me and my husband have just stayed for 2 nights with Spa treatments and dinner all in and I cannot fault the service, food, rooms ( we stayed in upper deck) all facilities. The staff in every department were more than first class nothing was too much trouble. The food on both nights was beautiful ( dinner inclusive first night... More 

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VUR_Nottingham, General Manager at Village Urban Resort Nottingham, responded to this review

Dear The Masons, Thank you for taking the time to complete a review following your stay with us. I am delighted that you had such a lovely weekend and that the staff made this really special for you. We look forward to welcoming you back soon, please contact us directly and we will be happy to book this in for... More 

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