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The Waterfront Inn

Certificate of Excellence
GreenLeadersSilver level
1105 Lake Shore Dr, The Villages, FL 32162
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The Waterfront Inn
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The Waterfront Inn
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173 reviews from our community

Traveler rating
    87
    52
    22
    8
    4
See reviews for
45
67
11
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Utica, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The Waterfront Inn is a very nice hotel with pleasant rooms, good restaurant, and excellent amenities such as well equipped fitness room and good sized pool on the lake side. Ellie at the front desk was extremely friendly and accommodating. She arranged for a lakeside room with a balcony after we had checked in and asked for such a room... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for sharing your experience and we are glad you enjoyed your stay with us at the Waterfront Inn Hotel, The Villages. I’m glad to hear that associates like Ellie made the stay that much more accommodating. We are definitely a non-smoking hotel and do not encourage guests to be smoking at the pool area, however we do have... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

This was my second stay at the Waterfront Inn. I wish I knew what I did the first time to deserve a decent room with a great view because this time? Well, this time my view was of the backside of the bushes that line the parking lot and the AC sounded like a helicopter each time it started up.... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for choosing The Waterfront Inn Hotel for your stay at The Villages once again. I am very sorry that we did not live up to your expectations on your second visit. I apologize for all the inconvenience you faced in your room and with parking. I have asked my Engineering team to fix the AC in your room... More 

The Villages, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Even with reservations for tea we waited in a very long line. I asked the Hostess for the empty table by the window & was told it was not available. The ladies behind us were ushered to the table I requested. After we waited a long while, we got teapots with hot water, we waited a while longer then asked... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Dear Julia H, I am so sorry that you did not have a good experience with our afternoon tea! I am working diligently with the Food and Beverage Director to make sure that our afternoon tea parties become a wonderful experience once again. We will not have long waits or delayed service again. These tea parties will be once again... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

we have business in town. So we stay in the villages once a month when we come from Indiana. I don't feel welcome here because I have a service dog. And I'm not from here. But it's the closest hotel to what we need.

Was this review helpful? Yes 1
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you so much for staying with us at the Waterfront Inn at the Villages recently. We truly appreciate all reviews, positive or negative, as we use them in our staff training as things to do and NOT to do. I am sorry we fell short of providing you with our "Southern Hospitality" during your stay and my staff were... More 

Whitney, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just got back from a very nice week stay at the Waterfront Inn at The Villages. We had started out at another hotel on the property but moved to the Waterfront Inn once I checked it out. It's centrally located at Sumner Landing, which we prefer. I booked a lake front balcony room. It was lovely to sit outside... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for your wonderful review and we are pleased you enjoyed your recent trip to the Villages area. As you mentioned, our location is wonderfully situated with lots of restaurants and shops nearby for our guests' enjoyment. We try to make every stay a pleasurable one for all our guests with the clean, comfortable room and friendly service. I... More 

Brighton, Michigan
Top Contributor
52 reviews 52 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very conveniently located to Lake Sumter Landing in The Villages. Within walking distance (5 minutes) to many restaurants, shops, Starbucks, etc. Clean rooms. Small pool, but "ok." Nice place to stay if you are visiting.

Was this review helpful? Yes 2
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for your wonderful review and we are pleased you enjoyed your recent trip to the Villages area. As you mentioned, we are wonderfully situated in the Lake Sumter Landing Market Square with lots of restaurants and shops nearby for our guests' enjoyment. The nightly Venus hosted at the "Town Square" with festive music where local crowds gather to... More 

The Villages, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I live in The Villages, FL and although I have never stayed at The Waterfront Inn, my family members have. I have seen their guest rooms and they are so well appointed. They have a restaurant on site which has great food. And the staff is always so friendly. I highly recommend this hotel!

Was this review helpful? Yes 1
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for your kind words about The Waterfront Inn, The Villages. I am glad that we have had the opportunity to welcome your family members to our hotel, and we appreciate your compliments about our well-equipped accommodations, staff, as well as, our onsite restaurant. Thank you again for recommending us and we do hope to have you as a... More 

Oxford, Michigan
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice facility , very nice rooms , excellent pool , friendly and courteous staff, excellent Buffet breakfast daily We enjoyed our stay here however we were on a member discount room rate. Without the major discount it would be VERY Pricey and you can do much better elsewher Having said that it is a beautiful and... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for your recent stay at the Waterfront Inn and for sharing your feedback with fellow online reviewers. We are so pleased you enjoyed your stay with us, as our first goal is to provide all our guests with the most enjoyable experience. Thank you for recognising my associates, especially my front desk team for their friendly service. I'm... More 

Boston
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice place to stay if you are visiting family/friends in The Villages. Large rooms with refrigerator/microwave/coffee/HBO. Large walk-in shower. Free Wi-Fi. Housekeeping was great. Friendly staff. Exercise room and outdoor pool/hot tub with adequate sitting area. Free daily newspaper. Hotel is on the lake with some balcony rooms facing the lake and sitting areas on the lake. Wish more of... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Dear Guest, I’m so glad that enjoyed your room here at The Waterfront Inn and all the wonderful amenities that we have to offer. We are aware that our parking is a great issue. Being so close to the square, our lot attracts everyone going to the square and restaurants. We are currently making plans to eventually have parking sectioned... More 

Columbia, Maryland, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Attended the monthly "Tea" that the restaurant puts on. Major disappointment. Think that the sandwiches, desserts, scones came from the local supermarket. Service was poor. The waitress said that there "had been an accident in the kitchen "and that they were short staffed. She was trying her best but the restaurant was full and she may have been the only... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

I am so sorry to hear that our monthly tea party was a disappointment. We made all the sandwiches and scones in our kitchen with the recipes that our regular tea attendees have been enjoying most. We will consider adding a few more items to give the tea a boost as well as support our staff when busiest. I appreciate... More 

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