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The Waterfront Inn

Certificate of Excellence
GreenLeadersSilver level
1105 Lake Shore Dr, The Villages, FL 32162
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The Waterfront Inn
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The Waterfront Inn
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177 reviews from our community

Traveler rating
    88
    54
    22
    8
    5
See reviews for
47
68
11
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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phila
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from 4 nites at this hotel. We usually rent a home in the villages but this was Easter week and I only needed a few nites so that is why I tried this Inn. It was a great place to stay and we will be back. The room was a King on the lake side with a Balcony... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

I was pleased to hear that we were able to accommodate your stay multiple nights at the Waterfront Inn Hotel, The Villages. As mentioned, our location is wonderfully situated in the Lake Sumter Landing Market Square where lots of restaurants and shops nearby for our guests enjoyment. I appreciate your constructive comments and look forward to the opportunity of welcoming... More 

Houston, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My parents and I were attending my Uncles funeral. We arrived late in the evening (10PM) after what you can image was a very long day with my uncles funeral. We were exhausted. We go to the room (201), changed for bed and I pulled back the covers and the bedding was all wrinkled. Upon further looking it was apparent... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

On behalf of the entire team of the Waterfront Inn Hotel, The Villages, please accept my sincere apologies regarding the cleanliness issues you faced during your stay. Please know that we do not take these concerns lightly, especially with the cleanliness of the hotel - has to be priority #1. Our housekeeping staff has passion for what they do daily... More 

Ellicott City, MD
Top Contributor
132 reviews 132 reviews
24 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent several nights here while visiting friends and touring The Villages. We only chose this hotel because we wanted to be able to walk down to the town center easily. The room was fine and the beds were comfortable. The drawback was that there was no free breakfast like a lot of the hotels have. Also, you had no... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for your review of your stay at our Hotel, I was pleased to hear you enjoyed your overall stay with us. I was sorry to hear that breakfast was not to your liking. Our chef and restaurant staff take pride in the freshness of our food they serve daily and adhere to the high standards we have in... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Fantastic stay. Hotel was clean, staff was courteous and beyond helpful. Love the late checkout time which gave us time to enjoy the delicious breakfast at Amelia`s. The hostess, Peggy, was super accommodating for seating two babies with a large stroller, and very polite. I would highly recommend staying here.

Was this review helpful? Yes
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for your recent stay at the Waterfront Inn Hotel, The Villages and posting wonderful comments about our hotel. We are happy that you had a fantastic stay with us. It was a pleasure to read that you loved the breakfast you had at our Hotel Restaurant; Amelia's and recognizing Peggy for her friendly service during your stay at... More 

Utica, New York
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 17, 2015

The Waterfront Inn is a very nice hotel with pleasant rooms, good restaurant, and excellent amenities such as well equipped fitness room and good sized pool on the lake side. Ellie at the front desk was extremely friendly and accommodating. She arranged for a lakeside room with a balcony after we had checked in and asked for such a room... More 

Was this review helpful? Yes 3
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for sharing your experience and we are glad you enjoyed your stay with us at the Waterfront Inn Hotel, The Villages. I’m glad to hear that associates like Ellie made the stay that much more accommodating. We are definitely a non-smoking hotel and do not encourage guests to be smoking at the pool area, however we do have... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 16, 2015

This was my second stay at the Waterfront Inn. I wish I knew what I did the first time to deserve a decent room with a great view because this time? Well, this time my view was of the backside of the bushes that line the parking lot and the AC sounded like a helicopter each time it started up.... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for choosing The Waterfront Inn Hotel for your stay at The Villages once again. I am very sorry that we did not live up to your expectations on your second visit. I apologize for all the inconvenience you faced in your room and with parking. I have asked my Engineering team to fix the AC in your room... More 

The Villages, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2015

Even with reservations for tea we waited in a very long line. I asked the Hostess for the empty table by the window & was told it was not available. The ladies behind us were ushered to the table I requested. After we waited a long while, we got teapots with hot water, we waited a while longer then asked... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Dear Julia H, I am so sorry that you did not have a good experience with our afternoon tea! I am working diligently with the Food and Beverage Director to make sure that our afternoon tea parties become a wonderful experience once again. We will not have long waits or delayed service again. These tea parties will be once again... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 10, 2015 via mobile

we have business in town. So we stay in the villages once a month when we come from Indiana. I don't feel welcome here because I have a service dog. And I'm not from here. But it's the closest hotel to what we need.

Was this review helpful? Yes 1
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you so much for staying with us at the Waterfront Inn at the Villages recently. We truly appreciate all reviews, positive or negative, as we use them in our staff training as things to do and NOT to do. I am sorry we fell short of providing you with our "Southern Hospitality" during your stay and my staff were... More 

Whitney, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2015

We just got back from a very nice week stay at the Waterfront Inn at The Villages. We had started out at another hotel on the property but moved to the Waterfront Inn once I checked it out. It's centrally located at Sumner Landing, which we prefer. I booked a lake front balcony room. It was lovely to sit outside... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for your wonderful review and we are pleased you enjoyed your recent trip to the Villages area. As you mentioned, our location is wonderfully situated with lots of restaurants and shops nearby for our guests' enjoyment. We try to make every stay a pleasurable one for all our guests with the clean, comfortable room and friendly service. I... More 

Brighton, Michigan
Top Contributor
65 reviews 65 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 9, 2015

This hotel is very conveniently located to Lake Sumter Landing in The Villages. Within walking distance (5 minutes) to many restaurants, shops, Starbucks, etc. Clean rooms. Small pool, but "ok." Nice place to stay if you are visiting.

Was this review helpful? Yes 3
TheHotelGM, General Manager at The Waterfront Inn, responded to this review

Thank you for your wonderful review and we are pleased you enjoyed your recent trip to the Villages area. As you mentioned, we are wonderfully situated in the Lake Sumter Landing Market Square with lots of restaurants and shops nearby for our guests' enjoyment. The nightly Venus hosted at the "Town Square" with festive music where local crowds gather to... More 

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