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Hampton Inn & Suites The Villages

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11727 NE 63rd Drive, The Villages, FL 32162
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1 room 1 guest
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Hampton Inn & Suites The Villages
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292 Reviews from our TripAdvisor Community

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Traveler rating
    174
    82
    19
    8
    9
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81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
  • All months
    (292)
  • Mar-May only
    (86)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (82)
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There are newer reviews for Hampton Inn & Suites The Villages
See the most recent reviews
Troy, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 1, 2015

Location..location - centrally located to the Villages, easy access to restaurants and other amenities. Approx. 1 hr from the Orlando Airport. Great location if you are looking to relocate to the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Angie_Rivera_GM, General Manager at Hampton Inn & Suites The Villages, responded to this review

We appreciate your comments and review of our Hampton Inn & Suites in The Villages, FL. It was our pleasure to serve you. Thank you for your kind words and please consider staying with us again when you return to The Villages. Angie Rivera, General Manager More 

Wisconsin
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 28, 2015

Upon my arrival, Mel, the front desk attendant was warm and welcoming. As a new Hilton Gold member, she helped me figure some stuff out and made me feel at home. Thanks Mel! The pool isn't heated, but is nice and clean. The workout facilities offer three nice options to de-stress. Beds comfortable as always - Hampton Inns have my... More 

Was this review helpful? Yes
Angie_Rivera_GM, General Manager at Hampton Inn & Suites The Villages, responded to this review

Your kind words are appreciated here at The Hampton Inn & Suites in The Villages, FL. Our staff takes great pleasure in serving our guests and making you feel "at home". I have discussed the issue of the room amenities with the staff and apologize that they were not replenished. I would welcome the opportunity to provide a better experience... More 

FARMINGTON, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 27, 2015

General Manager was rude and acting as if she was graciously giving me the room I booked months in advance. I will never stay at this property again. Treated me like I was getting a deal, stop complaining.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Angie_Rivera_GM, General Manager at Hampton Inn & Suites The Villages, responded to this review

We are sorry we did not provide the high quality of services you deserve. I have discussed this matter with you during your stay and I thought that we resolved all the issues, and we gave you 100% for your inconvenience. This is not typical of our hotel and staff. We try to make each guest experience a great one... More 

Kannapolis, North Carolina
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed February 26, 2015

The staff at this hotel were very friendly and welcoming. The room was great! However, breakfast each day of our 2 night stay was lacking. They ran out of hot food(eggs and potatoes/ hashbrowns) no taste. When asked.. the lady indicated they were short staffed. Oatmeal was runny and not good. Food was not flavored well and had no taste..... More 

Was this review helpful? Yes
Angie_Rivera_GM, General Manager at Hampton Inn & Suites The Villages, responded to this review

We appreciate your comments. We strive to maintain the highest standards and your issues have been addressed with the staff. Angie Rivera, General Manager More 

Decatur, Illinois
Level Contributor
123 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed February 26, 2015

Stay here only if you NEED to be at The Villages. Otherwise something out on Rte. 27 has to be better. This place features an indifferent and oddly unknowledgeable staff, a variety of strange sounds that start and stop all night, the usual lousy pillows and a below average breakfast.

Was this review helpful? Yes
Angie_Rivera_GM, General Manager at Hampton Inn & Suites The Villages, responded to this review

Thank you for taking the time to comment. We are sorry we did not provide the high quality of services you deserve. This is not typical of our hotel and staff and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. We... More 

Boynton Beach, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 25, 2015

It's a Hampton...we always feel safe in selecting Hilton and their Hamptons. Pleasant common areas and rooms with very good bathroom design and amenities. The complimentary breakfast includes a great assortment of hot and cold selections.

Was this review helpful? Yes
Angie_Rivera_GM, General Manager at Hampton Inn & Suites The Villages, responded to this review

Thank you for your comments and review. My staff takes pleasure in serving our guests, and we appreciate your kind words. We welcome the opportunity to serve you again. Angie Rivera, General Manager More 

Westport, United States
1 review
5 of 5 stars Reviewed February 25, 2015

I really needed the sleep and slept like a baby in the perfectly firm-yet-soft bed. It was a delightful room. I would definitely stay there again. But for the safety bars in the bathroom, the room had a five-star feel to it.

Review collected in partnership with Hampton

Was this review helpful? Yes
Angie_Rivera_GM, General Manager at Hampton Inn & Suites The Villages, responded to this review

It is important to us that our guests get a good night sleep, and I am very happy that we are able to provide that for our guests. Our beds are a very important part of your stay from the mattress to the sheets, pillow cases, and, of course, the comforters and clean duvets! My staff strives to "make you... More 

Chicago
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 23, 2015

Great location was here to stay while we looked at property in " The Villages"had issue with heat/ac but otherwise was a good stay. Staff could have been more upbeat and happier seemed as they were very blah. But we would go back

Was this review helpful? Yes
Angie_Rivera_GM, General Manager at Hampton Inn & Suites The Villages, responded to this review

Thank you for sharing your experience at The Hampton Inn & Suites in The Villages, FL. We strive to maintain the highest standards at our hotel and in the winter months when we have a "full house" every day, it keeps us working harder than ever to provide a great stay for our guests. I want you to know that... More 

pine river wis.
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed February 19, 2015

1ST time staying here good location near the village. hotel breakfast is very good with eggs and omelets-potato-meat- fresh fruit all for under $120 a night. rooms were a little small but always clean. if weather is warm there is a nice outside pool

Review collected in partnership with Hampton

Was this review helpful? Yes
Angie_Rivera_GM, General Manager at Hampton Inn & Suites The Villages, responded to this review

Your comments are greatly appreciated. Thank you for your kind words about The Hampton Inn & Suites in the Villages, FL. My staff strives to make everyone's stay a pleasant experience. I hope that we see you again soon. Angie Rivera, General Manager More 

Ottawa, Canada
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed February 4, 2015

The hotel is clean, in good order but does not have a warm atmosphere. Some employees try hard to help, such as Mel but the overall feeling is just cold. Room 101 it is large but laid out really weird. The area around is VERY confusing and the staff who most do not live in "The Villages" need a tour/training... More 

Was this review helpful? Yes 1
Angie_Rivera_GM, General Manager at Hampton Inn & Suites The Villages, responded to this review

It is true that not everyone who works at The Hampton Inn & Suites in The Villages, FL lives in The Villages. However, some of our employees do live in The Villages and are very knowledgeable about this retirement community which has more than 100,000 people and encompasses three (3) counties and 55 square miles. We do provide a map... More 

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