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The Lodge Hotel

Higher Town, Malborough, Salcombe TQ7 3RN, England
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1 room 1 adult
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48 Reviews from our TripAdvisor Community

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Staffs, UK
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 2, 2015

When we first arrived, and found the rather tight to manoeuvre car park, the main door (at back of hotel) was unlocked so no need to use the four digit passcode given!, our room 4 allocated for us wasn't ready as beds unmade, debris left from previous occupiers, etc. but phone call to nice, friendly housekeeper informed us that room... More 

Helpful?
Thank Mia71Staffs_UK
Phnom Penh, Cambodia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 1, 2015

A terrible experience. There was no key awaiting us. None of the people listed as contact phone numbers were helpful or could do anything to assist. When we walked into the building anyway (showing that it wasn't secure) it was freezing and after again ringing around people listed as contacts we realised there was no chance of getting heating turned... More 

Helpful?
1 Thank Visitor98761
Stafford, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed October 17, 2015 via mobile

I came here with a low opinion as the reviews were not great but due to so many places being booked we thought how bad can one night be. On arrival we managed to work out the self check in. The room needs paint work and behind the bed the shelf has dust and hair on so a clean would... More 

Helpful?
Thank CSladen2014
Northwich, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed October 5, 2015

Arrived Friday,had to ring agent for keycode.Room looked fine at first,but window had a gap to allow cold in at night.Radiators off,no way to turn on.Ceiling had large water stain,Bathroom,paint was peeling off the wall.Tried to close curtains,they were hanging off the runners!Never saw anyone else for 3 days,the whole place was empty & felt quite eerie!Was expecting to see... More 

Helpful?
Thank suebee339
Birmingham, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed September 14, 2015

The initial problem we found was that we had booked this venue under the name 'Marlborough House' so spent a good 5-10 minutes driving around in circles. Though being advised we would be 'welcomed' to the house, this did not happen. We had a problem with finding house keys so as not to leave it unlocked whilst not there. Putting... More 

Helpful?
Thank Bbubbs
Redhill, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 12, 2015

We were looking for Marlborough house rather then the lodge which caused a little confusion at the beginning but this made a good ice breaker for the members of the party who had not met each other before. I can not stress enough that this is not perfect, but if you are after that then stop looking for value for... More 

Helpful?
Thank Humphrey023
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 30, 2015 via mobile

There is just so much wrong with the Lodge 'Boutique Hotel' it is difficult to know where to begin! On arrival in Malborough it is difficult to locate and having found it, the car park is small and extremely difficult to access. Things did not bode well when we met another guest in the car park who described it as... More 

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2 Thank Mark E
Chichester, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 23, 2015

Disappointing - the atmosphere is like the Marie Celeste. There are no staff on site and security is lax. Room facilities are adequate, but decoration very tired. Cleanliness throughout is poor. It needs complete refurbishment and it could be a goldmine. Such a pity, as the location is good - in a quiet village and close to lovely beaches.

Helpful?
2 Thank Helen G
Barnstaple, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 16, 2015

This "hotel" is a short drive from Salcombe so location is good. We stayed 2 nights and wished we hadn't bothered. The standard of cleanliness was appalling. Cobwebs, grotty carpets were just a few of our gripes. An air of abandonment filled the place. Patio doors were locked to our room and no key could be found. Tired furniture, badly... More 

Helpful?
1 Thank john w
1 review
2 of 5 stars Reviewed August 9, 2015

This is an ex-hotel - apparently the owner is trying to sell the property which we were unaware of. We echo the negative comments made by others. This was just a room for the night - no staff - Chery who was friendly but doesn't appear to live there. Groundfloor room we had was noisy due to constant traffic going... More 

Helpful?
Thank Derek S
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