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The Priory Hotel & Restaurant

High Street, Caerleon, Newport NP18 1AG, Wales
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The Priory Hotel & Restaurant
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The Priory Hotel & Restaurant
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254 reviews from our community

Traveler rating
    83
    79
    46
    22
    24
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46
74
6
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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    (254)
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Middlesbrough, United Kingdom
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

On a warm spring evening this hotel is lovely to sit outside and relax. However, the star of the place is the restaurant. I've never eaten in a restaurant before where all the food was laid out in a fresh counter (like those in butchers) with a range of fresh meat, fish and prepared veg on show. Basically you could... More 

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Southampton, United Kingdom
Top Contributor
94 reviews 94 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first weekend stay and the place was bussing its set in a great location and has really friendly staff. The Priory is one of those places that feel s like home as soon as you arrive and you instantly go into relaxed mode. This is my wife’s 9th visit and my third we will be returning soon (next week... More 

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Bowness-on-Windermere, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This restaurant is fantastic! The most unique I have seen in UK so far... I'm being Spanish, felt like I was eating my origin home made food!!! (After talked with a waiter we found out the owner was welsh but with spanish family and staff was welsh, spanish, italian, portuguese and romania) Fresh counter with every a massive range of... More 

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Cardiff
Contributor
19 reviews 19 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've never submitted a poor review but needed to advise others of a very poor experience. Initially I submitted a request online for a deluxe room for Valentines night, I received an e-mail stating that the hotel were offering a package that also included an evening meal and breakfast for £185. Ideal so I thought and went ahead with the... More 

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Priory_Caerleon, Manager at The Priory Hotel & Restaurant, responded to this review

Dear CardiffSmythe, Thank you for your recent feedback relating to your stay Valentine’s eve 2015. I am sorry to read that you did not feel that your stay with us lived up to your expectations as it is never our intention to leave our customers anything other than happy, satisfied and feeling that they have received excellent value following a... More 

Newport, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Superb selection of food from the chiller area and two mid day menus with an excellent variety of choice for each course. Thoroughly enjoyed by all again. Well done to the team for the service you gave to each of us. We will be back soon.

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Newport, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Heard so much about this place so had to visit, but not what I expected, dirty ,sticky tables and cobwebs on the lamps, a very jovial barman an who got our coffee order wrong and a strong smell of cooked fish and steak in the bar, very pretty gardens though but very overrated, actually have visited three times before this... More 

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Durham, United Kingdom
Top Contributor
177 reviews 177 reviews
61 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Not often I give Excellent reviews, I always think there's some room for improvement, in this case there isn't much! I'll start by saying first of all, if you want a modern, sole less hotel then don't come here. If you want character, comfort, attention to detail, ambience, personal attention, great beer, excellent wine, fabulous food, then this is the... More 

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Westbrook, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just enjoyed a long weekend at The Priory with friends. We had two superior double rooms which were in keeping with the old period style of the hotel if you like that sort of thing. The rooms were quite large, beds comfortable and the sheets lovely, crisp and clean. The pillows were too hard for us but the... More 

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Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a rugby weekend in Cardiff. We stayed at the hotel and ate both evenings in the restaurant. Overall we had a good experience but some things were great and some less good. The Good and great - The staff are friendly and helpful - The food in the restaurant is really good - The room and... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have never been to this area before and left it to my friend who looked what was available. We decided on the Priory and were not disappointed. The entrance into the grounds and car park area are very impressive. When in the bar area of the hotel it was very relaxing. We were then taken to our table in... More 

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