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Sierra Lago Resort & Spa

Certificate of Excellence
Lago de Juanacatlan, Mascota 46900, Mexico
Hotel amenities
Sierra Lago Resort & Spa
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Ranked #1 of 2 Hotels in Mascota
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Sophiita
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57 reviews from our community

Traveler rating
    36
    12
    4
    0
    5
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11
30
Solo
0
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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    (57)
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    (11)
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    (21)
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    (17)
All months
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you love nature, Sierra Lago is for you! You won't be hearing any traffic or noise here. In fact, the only thing you'll be listening is to birds chirping, because up here is all nature! The cabins are rustic and cozy, the food is very good and lots of activities to do such as paddle boating, kayaking, tennis, horse... More 

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Puerto Vallarta, Mexico
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 6, 2015

I called the hotel and they told me that the discounted rate for wedding guests were 8,800 pesos (US$600) for 2 nights and the room will be guaranteed on full payment into the hotel's bank account. I told the hotel that other guests got a rate of $392 for the same 2 nights the hotel employee, Rosy Sanchez said that... More 

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ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Estimado Sr. Lamentamos mucho el que nos de una opinión equívoca. Como bien le expliqué via telefónica, cuando tenemos eventos... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 18, 2014 via mobile

The reservation people is too offensive, they make me wait for more than 15 minutes to check availability and when they answer back, they mentioned about only having availability on the big room, and when I was about to request the reservation they just hang up the phone on me with a sour thanks! They just make my day happier!

Was this review helpful? Yes 1
Puerto Vallarta, Mexico
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 17, 2014

Just Amazing the propertie, the service. Awesome!!!! Very romantic place!!! I went there for my honey moon, and we had the perfect time. Exclusive, good food, great service, Jacuzzi amazing a t the unit, just woderfull.

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ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: gracias por habernos dado la oportunidad de atenderle y cuidar hasta el más minimo detalle para que su... More 

Kalama, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2014

Our favorite tour guide/ taxi guy took us on yet another adventure. We were staying in Nuevo Vallarta at the Hard Rock, but love to explore. We went up into the mountains to the town of Mascota. Then he took off out of town on the worst road in life for almost an hour. Scary! All of a sudden this... More 

Was this review helpful? Yes 1
Puerto Vallarta, Mexico
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014 via mobile

Great place for adults and kids, a lot of sports/things to do, gorgeus pool and jacuzzi overlooking the lake of Juanacatlan, nice and great service on the cabins as well as the restaurants, only 2 hours away from Puerto Vallarta, great weather and nice people at this place

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La Peñita, Nayarit, Mexico
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2014

Lupita and I snuck away for a few days of honeymooning after the family left. We live in Nayarit, but I am from Colorado so wanted some mountains and pine trees for a change. Sierra Lago has it all! It is located about an hour outside of Mascota, but the drive there is a climb to over 2000 meters (6000... More 

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SIERRALAGO, Director de Relaciones con Clientes at Sierra Lago Resort & Spa, responded to this review

Dear guest: we are very pleasant to know that your visit was pleasant and conforting. We hope you come back again we can cover as much of your espectactions again. was a pleasure for us your visit. our best regards. More 

Veigne, France
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 22, 2014

We took the all inclusive day with a "suite" cabin and we weren't disappointed! Difficult to imagine a nicer location; superb scenery (mountains/lakeside); lot's of fun and free entertaining outdoor activities to do (horse riding; boating on the lake….) ; very good food (a great place to try some Mexican specialities like "Mole"); all drinks included as well; rooms spacious.... More 

Was this review helpful? Yes 1
Ameca, Mexico
2 reviews
5 of 5 stars Reviewed February 5, 2014

Sirra Lago Resort is a true hidden Paradise located in Juancatlan Jalisco (Just a two and a half hours from Guadalajra metropolitan area) lush landscapes and a gorgeous lake will be waiting to welcome you. The spa is a true world class experience with a charming touch of the characteristic Mexican surrealist essence. Here you can enjoy a wide variety... More 

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bermuda
Top Contributor
128 reviews 128 reviews
52 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed January 12, 2014

Unbelievable spot in the middle of nowhere! My adult son and I stayed here last February. We found it by accident as it's really really really off the beaten path! We took the all inclusive package they offered. It was the deluxe room with jacuzzi and all meals and drinks and all activities like horseback riding and paddle boats etc.... More 

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