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Sierra Lago Resort & Spa

Certificate of Excellence
Lago de Juanacatlan, Mascota 46900, Mexico
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1 room 1 guest
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Sierra Lago Resort & Spa
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70 Reviews from our TripAdvisor Community

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Traveler rating
    42
    15
    5
    3
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
  • All months
    (70)
  • Mar-May only
    (19)
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    (13)
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    (21)
  • Dec-Feb only
    (17)
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Oahu, Hawaii
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 20, 2015

Wow. We were basically day tripping from Sayulita and saw the signs for this place and were headed there for a meal (Mascota? not so much to recommend it). That was some drive out there on a cobblestone road. Did it in a two wheel drive economy (but don't tell Thrifty -was a bit tetchy at times). So we roll... More 

Was this review helpful? Yes 1
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: muchas gracias por sus comentarios que nos dan la oportunidad de crecer y creer en lo que estamos... More 

New York
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 17, 2015

We were visiting Puerto Vallarta and decided to take a trip to Mascota. The hotel is actually about 14km from downtown Mascota. Be preperad for treacherous road...one lane all the way to the top. It is recommended a 4X4. However, any car can get there. It takes about 40 minutes drive to cover the 15/17 kms. The grounds of the... More 

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ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: agradecemos la atención de su comentario y esperamos nos vuelva a dar la maravillosa oportunidad en atenderles. Gracias... More 

San Diego, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 10, 2015

This resort on a high mountain lake is naturally beautiful and the way it has been developed and maintained only adds to its attractiveness. There are water sports, horse back riding, hiking, fishing, swimming, and pampering. . . but the best part is the quiet serenity of the entire area. Getting there on the one-lane cobblestone "road" is not for... More 

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ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review

thank you for your recent visit and comments on this site, we hope to have the opportunity to serve you again and exceed your expectations in every respect. Was a pleasure !! More 

Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 30, 2015

If you love nature, Sierra Lago is for you! You won't be hearing any traffic or noise here. In fact, the only thing you'll be listening is to birds chirping, because up here is all nature! The cabins are rustic and cozy, the food is very good and lots of activities to do such as paddle boating, kayaking, tennis, horse... More 

Was this review helpful? Yes
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: Agradecemos infinitamente el tiempo prestado para exponer su vivencia al estar en Sierra Lago. Nos complace saber que... More 

Puerto Vallarta, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 6, 2015

I called the hotel and they told me that the discounted rate for wedding guests were 8,800 pesos (US$600) for 2 nights and the room will be guaranteed on full payment into the hotel's bank account. I told the hotel that other guests got a rate of $392 for the same 2 nights the hotel employee, Rosy Sanchez said that... More 

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ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Estimado Sr. Lamentamos mucho el que nos de una opinión equívoca. Como bien le expliqué via telefónica, cuando tenemos eventos... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 18, 2014 via mobile

The reservation people is too offensive, they make me wait for more than 15 minutes to check availability and when they answer back, they mentioned about only having availability on the big room, and when I was about to request the reservation they just hang up the phone on me with a sour thanks! They just make my day happier!

Was this review helpful? Yes 1
Puerto Vallarta, Mexico
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 17, 2014

Just Amazing the propertie, the service. Awesome!!!! Very romantic place!!! I went there for my honey moon, and we had the perfect time. Exclusive, good food, great service, Jacuzzi amazing a t the unit, just woderfull.

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ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: gracias por habernos dado la oportunidad de atenderle y cuidar hasta el más minimo detalle para que su... More 

Kalama, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 29, 2014

Our favorite tour guide/ taxi guy took us on yet another adventure. We were staying in Nuevo Vallarta at the Hard Rock, but love to explore. We went up into the mountains to the town of Mascota. Then he took off out of town on the worst road in life for almost an hour. Scary! All of a sudden this... More 

Was this review helpful? Yes 1
Puerto Vallarta, Mexico
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2014 via mobile

Great place for adults and kids, a lot of sports/things to do, gorgeus pool and jacuzzi overlooking the lake of Juanacatlan, nice and great service on the cabins as well as the restaurants, only 2 hours away from Puerto Vallarta, great weather and nice people at this place

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La Peñita, Nayarit, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2014

Lupita and I snuck away for a few days of honeymooning after the family left. We live in Nayarit, but I am from Colorado so wanted some mountains and pine trees for a change. Sierra Lago has it all! It is located about an hour outside of Mascota, but the drive there is a climb to over 2000 meters (6000... More 

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SIERRALAGO, Director de Relaciones con Clientes at Sierra Lago Resort & Spa, responded to this review

Dear guest: we are very pleasant to know that your visit was pleasant and conforting. We hope you come back again we can cover as much of your espectactions again. was a pleasure for us your visit. our best regards. More 

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