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Park Inn by Radisson Thurrock

North Stifford, Grays Thurrock RM16 5UE, England (Formerly Lakeside Moat House)
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Park Inn by Radisson Thurrock
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Park Inn by Radisson Thurrock
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307 reviews from our community

Traveler rating
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Park Inn by Radisson Thurrock
See the most recent reviews
Scarborough, United Kingdom
2 reviews
2 of 5 stars Reviewed March 31, 2014

The room and staff were OK. The noise of the rooms around us was awful. No sound proofing at all and we heard every single sound of the other guests, from snoring, using the bathroom, stomping around the rooms around us and even bed springs going up and down,

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your review of the hotel. I was sorry to hear that you had experienced a lot of noise during your stay. I have spoken to the Front Office team to make sure that when they allocate rooms they are careful in how they do this to ensure that guest that are here for events such as weddings... More 

Nottingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 27, 2014

I got there very late, but was welcomed with a smile, generally felt welcomed. very nice place to stay for one night, close to Greys. Had a very tasty cooked breakfast, exaclty what I was waiting for after 20 months in Africa.

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your review of the hotel. I was really pleased to read that you felt welcomed to the hotel as that is really important to me. I can imagine that after so long away a nice cooked breakfast really hit the spot!! I do hop that next time you are in the area you will considder staying with... More 

Milton Keynes, United Kingdom
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 17, 2014

Stayed here for one night while in the area for a relative's Birthday party. The hotel is perfectly acceptable, sits in beautiful grounds and is in a quiet location but it's only an average sort of hotel. The staff are friendly and helpful and the rooms are comfortable, but there was a musty smell every time you entered the room.... More 

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your review of the hotel. I was pleased to read that you had generally enjoyed your stay with us. I have spoken to the maintenance team as I agree with you that the TV channels need to make some sort of sense ie: BBC1 on channel 1 etc. I have also asked them to investigate the musty... More 

Milton Keynes
Top Contributor
96 reviews 96 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed March 13, 2014

I stayed for one night here and was disappointed by a few things. Dinner when I arrived was OK, there was a cavery that also included Cajun Chicken and Rice. The only thing available to stop the dinner being dry was gravy, great with the meats and roasties but not rice and chicken!! Breakfast was a very plain affair, tasteless... More 

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your review of the hotel I was sorry to read that you had experienced a number of issues during your stay. I have passed these on to the relevant head of department and I hope that this week you will have a much better experience. We have recently upgraed our internet and there should not be any... More 

Travelers are raving about these North Stifford hotels

Grays Thurrock, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

We have used this hotel a few times for a break from the children (mid-twenties and still will not leave home). Friendly staff, very good food, rooms basic but adequate, fair value for money. Last visit was between Christmas and new year, only disappointment was that due to a lack of demand that night, the restaurant was closed. Food was... More 

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your review of the hotel. I was pleased to read that you had a good stay with us. Those breaks from the children are essential (even when they are 20)!! I was sorry to read about the cigarette ash on your car. We do try to encourage our guests not to smoke in the rooms and have... More 

Northwich, United Kingdom
1 review
4 of 5 stars Reviewed March 11, 2014

We went on a cruise from Tilbury for 2 weeks. The port charges extravagantly for parking. This hotel offers a park and stay package. Since we had to spend the previous night somewhere and had to park somewhere we did so here. We were worried about the state of some rooms described on this site. We were told that all... More 

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Dear Simon, Many thanks for reviewing the hotel. I was delighted to read that you had enjoyed your stay with us. We have a great many visitors coming to us each year that go off on crusies from Port of Tilbury and its always good to hear about their exciting trips when they return. I do hope you will considder... More 

Bristol, United Kingdom
Top Contributor
73 reviews 73 reviews
23 hotel reviews
505 helpful votes 505 helpful votes
4 of 5 stars Reviewed March 8, 2014

We recently stayed here and the hotel is not brand new and it does show some signs of wear and tear in some of the most used areas it is nothing more than you would expect! One of the main reasons for choosing this hotel is the comfort of the beds which are far better then those of a certain... More 

Was this review helpful? Yes 3
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your review of the hotel. I was really pleased to read that your experience on this occasion was much improved on your last stay. It is great to note that you enjoyed the facilities and that you that our beds were a superior quality to one of our competitors. I take on board the feedback about the... More 

Chippenham, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed March 4, 2014

This hotel has a nice approach with a country house look set in nice surroundings and it is very peaceful despite only being a short distance from the main A13. The nice old building is where the Hotel reception can be found along with restaurant, bar, library etc. As with a lot of Hotels built around Country houses most of... More 

Was this review helpful? Yes 9
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your review of the hotel. I was really pleased to read that you had enjoyed your stay. I will pass on the feedback to the Food and Beverage team as I would agree that food should come out quicker than it did. I do hope that you will come back and see us in the near future.... More 

Paris, France
1 review
4 of 5 stars Reviewed March 2, 2014

I stay in hotels twice a week the staff were great the hotel is really very nice But I must add that if I have stayed at the Hilton Dartford, This hotel is far better in every way a big thank you to all the staff and there dedication and hard work Thank you

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Dear Jack, Many thanks for your review. I was delighted to read that you enjoyed your stay with us. It is pleasing to note that you felt we were better than the 4* Hilton over the bridge. I have passed on your feedback to the team - they work really hard to make sure guests enjoy their stay and it... More 

Guyhirn, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 27, 2014 via mobile

The main entrance of the hotel has lots of character, but the majority of the letting rooms are in a 70's style extension, which has seen better days. On entering the corridor to the rooms you are hit by an overwhelming damp smell, the corridor carpet has a track of grubbiness running alng it, perhaps a good clean or replacement... More 

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your review of the hotel. I was sorry to read about the food related issues that you have experienced. I have passed the feedback on to the Head Chef and have asked him to review this with his team. Menu items should be being served as described. Once again many thanks for your review David More 

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