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Park Inn by Radisson Thurrock

, North Stifford, Grays Thurrock RM16 5UE, England (Formerly Lakeside Moat House)
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1 room 1 guest
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Park Inn by Radisson Thurrock
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343 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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  • English first
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  • Italian first
  • Any
English first
  • All months
    (343)
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    (77)
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Grays Thurrock, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently visited this hotel with friends and we had a great time . We had a few drinks in the bar to start with, the service in the bar was a little slow but the staff were friendly and polite the food was well presented and tasted really good we had a good time and we shall return.

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Dear Paul, Many thanks for reviewing the hotel, I was delighted to read that you enjoyed your meal with us. I do hope you will come back and visit soon. Best regards David More 

Colchester, Essex United Kingdom
Level Contributor
148 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was the least expensive option for an overnight stay near Grays. Nice friendly staff, room OK a bit like a posh Travelodge, quiet and comfortable, very clean and a great shower. Had dinner at the hotel, the carvery option which was good value for money and the food well cooked was £15 for 2 courses. Drinks were reasonably... More 

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your review of the hotel. I was pleased to note that you enjoyed your stay with us. I hope you will considder staying with us again next time you are in the Grays area. Best regards David. More 

Kettering, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed for two nights for a family wedding. When we arrived the young man at the front desk was helpful, giving us all the information we needed and directing us to our room no 250. ( I was worried after reading some of the reviews but all I can say is do not believe all you read. ) The... More 

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your review of the hotel. I was pleased to read that you felt we looked ofter the wedding so well and that everone had such a good time. I note your comments on the step to the ladies toilet - I will speak with the team to see if we can help prevent this from happening again.... More 

Glasgow, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a great weekend here with our car club. The rooms were good value and the service excellent. Breakfast is served buffet style and was always excellent. The bar was a bit pricey but no more than you might expect in a hotel of this standard.

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your review of the hotel. I was delighted to read that we had looke after yourself and your colleages well over the weekend you were here. It was fantastic to see all of the cars at the hotel. Once again many thanks for your feedback,. Best regards David More 

edmonton
Level Contributor
88 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very quiet and serene. 35 minute walk from the train station & some tricky road crossings to be made. The rooms are a descent size & the breakfast very good. The staff are very accomadating. Fairly close to Lakeside mall, if you like shopping. If you want a very reasonably price pub, try treacle mine, a 10... More 

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for reviewing the hotel. I was pleased to note your comments about the team. I know that my team try really hard to ensure that guests have a good stay when they are with us. I hope you will considder staying with us again if you are in the Grays area. Best regards David More 

Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night on business. Rooms are good although bath is short. Free Wi-Fi although only for an hour. Bar is of a good size although it was quiet. The restaurant had both a carvery offer as well as a-la-carte. We took the Carvery which had great quality beef and all the trimmings. Decent selection of deserts. Good... More 

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for your feedback on the hotel. I was pleased to read that you had enjoyed your stay with us. I do hope that the next time you are in the area you will considder staying with u again. Best regards David More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Once we arrived at the hotel lobby we where soon told of a mess up in the reservations . As we book through LateRooms , 2 rooms , one a double and one a twin it turned out they had one got 1 reservation despite we did both rooms together. As we got up in the following morning it had... More 

Was this review helpful? Yes 1
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Many thanks for reviewing the hotel. I was sorry to hear about the issues you experienced during your stay. We did have a technicl difficulty with the boiler which was fixed by our engineering team. I am sorry for the inconvenience that this caused. I have passed your feedback on breakfast to the chef and the Operations Manager and have... More 

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Oxford, England, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 26, 2015

We paid £79 for a room for one night, no breakfast. The double bed was pushed up against the wall one side, walls are terribly thin. For a 3* and that price I thought it was over priced for a poor room.

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Dear Teresa, Many thanks for reviewing the hotel. I was sorry to read that you did not enjoy your stay with us. I have asked reception to review the allocation of the bedrooms to see if we could have allocated a different room in a different area for you. I am sorry that the noise disturbed you in the night.... More 

Camberley, United Kingdom
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed July 24, 2015

Stayed here last night. The rooms are basic, noisy because they have thin walls. The hotel its self has a few nice areas. The bar is okay, but understaffed. The check in was very poor. Just one poor girl who was s l o w. But for £79 what do you expect? I expected more, and at least some good... More 

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Dear Roger Many thanks for reviewing the hotel i was sorry to read about your experience. I know we have recently had a some new staff start with us on recpetion so I apologise if they were a little slow. I knwo the Reception Manager is working hard with them to ensure that they are up to speed quickly. I... More 

Swindon, United Kingdom
1 review
5 of 5 stars Reviewed July 24, 2015

We booked this hotel as a one night stop over before boarding Marco Polo at Tilbury. It's an ideal location with parking for the duration of our cruise. It is excellent value with clean comfortable rooms. On arrival the staff helped us with our suitcases, giving us clear information of the facilities. I would recommend this hotel to all, the... More 

Was this review helpful? Yes
David G, General Manager at Park Inn by Radisson Thurrock, responded to this review

Dear Eve, Many thanks for reviewing the hotel. I was really pleased to see that you had enjoyed your stay with us. I know we get a lot of guests going on cruises staying with us and they always seem to enjoy the facilities. I do hope you had an enjoyable cruise and I hope you will considder staying with... More 

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