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Whitehall Hotel

51 Cayley Promenade, Rhos-on-Sea LL28 4EP, Wales
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1 room 1 guest
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56 Reviews from our TripAdvisor Community

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Traveler rating
    33
    8
    7
    4
    4
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6
35
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (13)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (6)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 2 nights August 22 and 23 Stayed with my wife for weekend room was very clean with comfy bed the staff were friendly and helpful. There was lots of choice for breakfast that was first class It is in an excellent location on the sea front with bus stop a couple of mins away that goes to... More 

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London
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for two nights. Lovely owners, good position and a lot of choice available at breakfast. Room was spacey and had everything we needed. Unfortunately the bed was extremely firm and had no give whatsoever. Upon coming back to our room after breakfast on the first day, we found that housekeeping had been and had not locked the door... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just home from a lovely stay . Room was lovely,clean and comfy, the breakfast very tasty and the staff friendly and helpful. Was lovely to sit out on the decking at the front of the house and watch the world go about their business. Nice to stroll along the front ,good places to eat whichever way you walked. Decor was... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only negative thing I have to say about this hotel was that they didn't have the twin room that I initially booked up when we arrived, the decor was old fashioned but other than that the customer service was great, breakfast was delicious and I would definitely recommend family and friends to stay here.

Was this review helpful? Yes 1
Northampton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We liked the location. It was not at all noisy and was quite relaxing. It was nice sitting out in the decked area of the front garden. You could gaze out along the coast and at night you could see the all coastal lights for miles. It is a friendly hotel and the staff try hard to make your stay... More 

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Hertfordshire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Travellodge cancelled us half hour before booking in, and told us they would put us up here as all other travel lodges were full. Got there and proprietor was not as inviting as I would expect from someone running a b+b, he tried putting us in a the only room there that they let dogs in, we had no dog,... More 

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TonyMD, Owner at Whitehall Hotel, responded to this review

Sorry about the apparent curtness of my responses. We are happy to help other hotels who may have overbooked. Unfortunately, I was not aware that Travelodge were prepared to pay for the upgrading you requested.. My wife, who usually deals with this aspect, had just been rushed to hospital and, while I was happy to help - my thoughts were... More 

wilmslow
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 21, 2015

superb guest house. first class . credit to Tony @ Maria.room 3 great,sea view , could not fault anything. breakfast to die for. will pass on info to friends. DAVE J.Will book again for longer period.

Was this review helpful? Yes 1
TonyMD, Owner at Whitehall Hotel, responded to this review

Thank you for taking the trouble to write a review. So pleased that you were happy with things. Look forward to another visit. More 

Bovingdon, United Kingdom
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 21, 2015

In my opinion this is an old-fashioned B&B, with old fashioned decor. For someone over 6 ft tall the double bed is a bit small (we are used to king size), but everywhere was clean and the breakfacsts were excellent. The stall went the extra mile to get in some soya milk for my vegan daughter.

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TonyMD, Owner at Whitehall Hotel, responded to this review

As neither of us are anywhere NEAR 6 ft we just did not think about the bed and size. There may have been another room available with a King-size bed - sorry - just didn't think about it. We were happy to get the soya milk as this is something we just don't keep to hand - but it was... More 

Shrewsbury, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 9, 2015

Food and service was excellent. Disappointed with room for cost, mattress and pillows old, lumpy and uncomfortable. Was noisy, and DVD didn't work. No free wifi available, no bathrobes as in details for hotel.

Was this review helpful? Yes 1
TonyMD, Owner at Whitehall Hotel, responded to this review

Thanks for the review and your positive comments about the breakfast etc. Sorry you found the bed uncomfortable - the mattress and pillows are relatively new. The DVD was (is) working but the controller is not intuitive (there is a reference in the drawer) but I would have gladly tuned it for you had I known. Our ipad connects with... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Bit small bathroom but clean and hygienic. Shower cubicle is tiny and shower is poor. Beds and linen clean. Comfortable beds. Good breakfast and friendly staff. No lifts, had to carry luggage til 2nd floor.

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