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Whitehall Hotel

51 Cayley Promenade, Rhos-on-Sea LL28 4EP, Wales
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Whitehall Hotel
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Ranked #1 of 1 Hotels in Rhos-on-Sea
A recent review
5 of 5 stars Reviewed June 21, 2015
david j wilmslow
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51 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Hertfordshire, United Kingdom
Level Contributor
4 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

Travellodge cancelled us half hour before booking in, and told us they would put us up here as all other travel lodges were full. Got there and proprietor was not as inviting as I would expect from someone running a b+b, he tried putting us in a the only room there that they let dogs in, we had no dog,... More 

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TonyMD, Owner at Whitehall Hotel, responded to this review

Sorry about the apparent curtness of my responses. We are happy to help other hotels who may have overbooked. Unfortunately, I was not aware that Travelodge were prepared to pay for the upgrading you requested.. My wife, who usually deals with this aspect, had just been rushed to hospital and, while I was happy to help - my thoughts were... More 

wilmslow
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 21, 2015

superb guest house. first class . credit to Tony @ Maria.room 3 great,sea view , could not fault anything. breakfast to die for. will pass on info to friends. DAVE J.Will book again for longer period.

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TonyMD, Owner at Whitehall Hotel, responded to this review

Thank you for taking the trouble to write a review. So pleased that you were happy with things. Look forward to another visit. More 

Bovingdon, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 21, 2015

In my opinion this is an old-fashioned B&B, with old fashioned decor. For someone over 6 ft tall the double bed is a bit small (we are used to king size), but everywhere was clean and the breakfacsts were excellent. The stall went the extra mile to get in some soya milk for my vegan daughter.

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TonyMD, Owner at Whitehall Hotel, responded to this review

As neither of us are anywhere NEAR 6 ft we just did not think about the bed and size. There may have been another room available with a King-size bed - sorry - just didn't think about it. We were happy to get the soya milk as this is something we just don't keep to hand - but it was... More 

Shrewsbury, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 9, 2015

Food and service was excellent. Disappointed with room for cost, mattress and pillows old, lumpy and uncomfortable. Was noisy, and DVD didn't work. No free wifi available, no bathrobes as in details for hotel.

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TonyMD, Owner at Whitehall Hotel, responded to this review

Thanks for the review and your positive comments about the breakfast etc. Sorry you found the bed uncomfortable - the mattress and pillows are relatively new. The DVD was (is) working but the controller is not intuitive (there is a reference in the drawer) but I would have gladly tuned it for you had I known. Our ipad connects with... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Bit small bathroom but clean and hygienic. Shower cubicle is tiny and shower is poor. Beds and linen clean. Comfortable beds. Good breakfast and friendly staff. No lifts, had to carry luggage til 2nd floor.

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Merseyside, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

A friendly, well run hotel. Despite the obvious ongoing maintenance work, we found it to be a perfect location from which to explore the local area. from the moment we entered the hotel, we were made to feel welcome, and were greeted by the owner Maria, with a welcoming smile, who explained all we needed to know regarding meal times,... More 

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TonyMD, Owner at Whitehall Hotel, responded to this review

Thank you for your comprehensive review. The guest house started life as Gentleman's residence in the 1890's but has been reinvented several times since. No two rooms are the same size. We appreciate your comments about the room around the bed - and have decided to change it - when we change the wardrobe. Thanks for that. More 

Bridgnorth, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 11, 2015

Good stay, nice food and Maria very accomodating. Originally given room one but it is very small and my husband could not move in the shower. We were given a larger room and I was glad as my husband was poorly and lay in for a day and it was not so claustrophobic. Guest house in need of Tlc but... More 

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TonyMD, Owner at Whitehall Hotel, responded to this review

Thanks for the review. THE HOTEL HAS BEEN TOTALLY RENOVATED IN THE LAST 4 MONTHS. We have not made any attempt to change the old fashioned ambience of the property. We'll remember to show the room before taking payment that was a good point. Maria has also recovered articles that you left and forwarded them to you. We are pleased... More 

Hampshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

Maria Tony and staff are extremely dedicated to ensuring your stay is a first class experience. The room was spacious, comfortable and enjoyed a lovely view of the beach and sea. A good choice of breakfast. A perfect weekend and will be happy to recommend to colleagues. and this time of year parking right outside the hotel is not a... More 

Was this review helpful? Yes 1
TonyMD, Owner at Whitehall Hotel, responded to this review

Thanks for the kind review - especially in the depths of winter. We certainly look forward to seeing you again in the spring. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 16, 2014

Very friendly owner and staff ,food good ,breakfast pancakes are a must we had 2 rooms both clean with good working showers, heating,air con, t.v kettle,with tea/coffee ,perfect spot on sea front for dogs n kids ,our dog was made welcome with a sausages for breakfast each morning ,the dog room has great access would definitely stay again

Was this review helpful? Yes 2
TonyMD, Owner at Whitehall Hotel, responded to this review

THANKS FOR THE POSITIVE REVIEW - I guess you must have talked with the dog! Dog is thoroughly welcome again and we have no problem with you coming too! LOL Tony & Maria More 

Dorset
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 3, 2014

This could be so much better. Let's start with the positives, Maria and her team were right on the button with service. Always time for a smile and a few words. Maria welcomed us on arrival but as they have no parking available we had to park a few hundred yards away, which was a pain. You may be lucky... More 

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