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InterContinental Resort & Spa Moorea

Certificate of Excellence
4.0 of 5
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| Po Box 1019, Papetoai 98729, French Polynesia
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InterContinental Resort & Spa Moorea
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Ranked #2 of 3 Hotels in Papetoai
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
Kathy F Mansfield, Texas
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1,453 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental Resort & Spa Moorea
See the most recent reviews
Mansfield, Texas
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This resort is exactly like a postcard. The rooms are awesome and the staff is sooooo friendly. The food is out of this world and the luau was very exciting and romantic. The water is crystal clear with free beach toys and lots of tours for snorkeling etc. The beach was beautiful with soft white sand and everything is within... More 

Was this review helpful? Yes 2
Jean H, General Manager at InterContinental Resort & Spa Moorea, responded to this review

Dear Kathy, Ia Orana from Moorea! Thank you for your very encouraging comments and your kind message. We are indeed priviledged to be in such a beautiful property and this is further enhanced by our staffs' efforts to make our guests feel special. Hopefully see you again one day. Kind sunny regards, More 

Auckland, New Zealand
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Celebrating both a birthday and a 25th wedding anniversary we couldn't have chosen a better place to do it in. The staff were simply magnificent and couldn't do enough for us. The buffet breakfast had everything and the a la carte menu was up there in regards to cost, but as there were a number a authentic, traditional restaurants in... More 

Was this review helpful? Yes 1
Jean H, General Manager at InterContinental Resort & Spa Moorea, responded to this review

Dear Kevin Ia Orana from Moorea! I am thrilled to read your comments and see that you have taken back with you some wonderful memories of your stay with us. I have posted your message in all our departments and as you can imagine it has brought warmth to all our employees. As you noticed for yourself, Polynesians are very... More 

USA
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

It was not our first in this hotel, we love it. there are many activities on site, from being able to kayak and snorkel in the hotel lagoon (it's safe and you can see so many different fish), visiting the dolphin and sea turtle habitat or taking a short boat trip to the nearby Motu (small island) where we swam... More 

Was this review helpful? Yes
Jean H, General Manager at InterContinental Resort & Spa Moorea, responded to this review

Dear David, Ia Orana from Moorea! Thank you so much for your loyalty and for the lovely comments. Obviously you know the resort very well and one can feel the atmosphere and the friendlyness in the narration. We sincerely hope to have the pleasure to welcome you back one day. Warm sunny regards, More 

Auckland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had the most wonderful family holiday. We went to Moorea with our 2 kids (6 & 9) and stayed for 8 nights at the Intercon Moorea. The best part for us was the fantastic service by all the staff. I would like to specifically mention the Reception Staff (Alexandra and Hinari) and Bar & Restaurant Staff (Benjamin and JB)... More 

Was this review helpful? Yes 1
Jean H, General Manager at InterContinental Resort & Spa Moorea, responded to this review

Dear Guests, Ia Orana from Moorea! I am honestly speechless.. your message is heart warming. I have passed along your message to all staff who also thanks you for your encouraging comments. All our staff puts great efforts in serving our valued customers and it is always a good feeling to see that we are able to make a difference.... More 

Vancouver, Canada
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel, from check in where we were graciously upgraded to an Overwater Bungalow which was a great way to start off our trip. The Bungalow's were nice and big and the one we had was located where we could go off our deck into the water and have the water only go up to our... More 

Was this review helpful? Yes 1
Jean H, General Manager at InterContinental Resort & Spa Moorea, responded to this review

Dear Guests, Ia Orana from Moorea! Thank you for this very encouraging feedback that I will immediately pass on to all the team that put in great efforts to ensure our guests have a once in a lifetime experience. Hopefully see you again one day. Kind sunny regards, More 

Golden, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just left the ICH moorea and I miss it already! This was our graduation trip for our two teenagers. We loved the resort activities- snorkeling in the lagoon, paddle boarding, sea kayaking. We also enjoyed jet ski tours. Our concierge "josi" was truly a gift. She booked great dinners for us, gave good advice and made our stay spectacular.... More 

Was this review helpful? Yes
Jean H, General Manager at InterContinental Resort & Spa Moorea, responded to this review

Dear Guests, Ia Orana from Moorea! Thank you for this wonderful comment. I will pass your compliments to Josiane! She has been with us for over 20 years and take great care of our clients. If you are already so nostalgic of our island, come back soon! We are waiting. Kind sunny regards, More 

Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First, I'm giving it one star because the property is pretty. Food is horrible. Room is decent but the toilet is practically a closet and being pregnant is a bit hard getting in and out of, plus is smells of horrible cleaner. Now for my real issue ... I've been hearing VERY loud thumping bass music last night (went until... More 

Was this review helpful? Yes 2
Jean H, General Manager at InterContinental Resort & Spa Moorea, responded to this review

Dear Guest, Thank you for your feedback. It was a pleasure to meet you prior your departure and we were happy to hear that, despite this incident, you enjoyed your time here and hope to return as a family. As explained, unfortunately the noise was comming from a property outside of the resort and thus we could simply not interfeer... More 

Brisbane
Level Contributor
166 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In what other alternative universe could people of modest means stay in such a stunning resort for free? This is where the IHG rewards program shines! We got a beautiful room with a private plunge pool for one night for 40,000 points! The grounds are amazing and the pool was a wonderful place to relax and watch the sunset. Stay... More 

Was this review helpful? Yes 1
Jean H, General Manager at InterContinental Resort & Spa Moorea, responded to this review

Dear Guests, Ia Orana from Moorea! Thank you so much for your loyalty and for the lovely comments. It was a pleasure to welcome you to our small piece of paradise and we are delighted to hear you have brought home with you such special memories. Kind sunny regards, More 

Cincinnati, Ohio
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed in an overwater bungalow for our honeymoon. I would definitely visit Moorea again, stay at the Intercontinental, and even stay in the same bungalow! Every morning we would jump off our back deck into the beautiful lagoon and snorkel. Then we would do it again after lunch, and again before dinner. We saw dozens of... More 

Was this review helpful? Yes 5
Jean H, General Manager at InterContinental Resort & Spa Moorea, responded to this review

Dear Guests, Ia Orana from Moorea! Congratulations and thank you for the quality of the report. It is worth a press article. I am really happy to know that you enjoyed our Resort so much. Rest assured that we receive very positive comments regarding both the diversity and quality of the food offered in our restaurants. At the end of... More 

Irvine, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutely wonderful experiene on our honeymoon. My husband and I stayed at the intercontinental Moorea from 6/29-7/4 for our honeymoon. I can not say enough good things about our experiene here. The staff were so friendly and welcoming. We absolutely loved our over water bongalow which was located right in front of the dolphin center. The sunrise and sunsets were... More 

Was this review helpful? Yes 2
Jean H, General Manager at InterContinental Resort & Spa Moorea, responded to this review

Dear Guests, Ia Orana from Moorea! First of all, thank you for your visit and your wonderful comments. We have posted them in every department and everyone was very happy to see that you enjoyed the beauty of our island and that their efforts made a real difference. Start planning your wedding anniversary… we are waiting! Best sunny regards, More 

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